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Motorola Mobility Services Platform (MSP3.2) Control EditionOptimizing use of your mobile assets
Daphanie Wallace
June 2008
Enterprise Mobility Solutions
Motorola Proprietary and Confidential Material
Common Mobility Challenges
“How do I get this new device to work on my network?”
“How can I rapidly deploy thousands of devices”
“One of our devices is reported lost; Can I disable it?”
“How do I apply OS patches / application updates quickly?”
“How do I ensure my devices are in compliance?”
“Why is my device battery losing charge so quickly?”
“Where are all my devices?”
“How do I know if my devices are being utilized fully?”
Motorola Proprietary and Confidential Material
Initial Provisioning – How do I rapidly deploy my devices?
• Out-Of-Box Deployment for your mobile devices
• Devices Deployed And Ready To Use Within 5 Minutes
• Configure Network Access Settings–WWAN & WLAN
Features
• Reduced Rollout costs• Faster ROI
Benefits
Motorola Proprietary and Confidential Material
What’s new in MSP 3.2 Stage Edition?
SMS Staging ClientSMS Staging Client
Available out of the box in NEW Wireless
WAN capable mobile devices
CustomizableCustomizable
Enhanced and customizable device detail
page
Staging historyStaging history
Reported by device, customizable staging
history table (multiple device view)
Motorola Proprietary and Confidential Material
Ongoing Management - Software Provisioning
• Upload Firmware & Software Packages• Provision Packages to Pertinent
Devices• Schedule Package Distribution • Check Software Compliance Across All
Devices• Generate On-screen Compliance
Reports
Features
• Reduce Cost and Accelerates Innovation
Benefits
Motorola Proprietary and Confidential Material
Support: Remote Troubleshooting
• Remote Control Into Devices From NOC
• Identify Processes, Tasks Running On Devices
• Troubleshoot Devices Remotely• Remote Registry Editing• Remote Screen Capture
Features
• Reduce Support Shipments and Spares Cost
• Keeps devices in hands of your users
Benefits
Motorola Proprietary and Confidential Material
What’s new in MSP 3.2 Provision Edition?
Device Asset ManagementDevice Asset Management
Track assets with custom asset
names
Customizable Device ListCustomizable Device List Display all relevant information, as
columns, for a set of devices
Device SearchDevice Search Search by standard and/or custom
attributes
Customize columns in the search results
table, export to excel to view or print
Find a single device to remotely control or
verify policy compliance
Motorola Proprietary and Confidential Material
What’s new in MSP 3.2 Provision Edition?
Enhanced device details pageEnhanced device details page
Customizable details section
Policy status of applicable policies
and compliance
MSP 3.2 Control Edition
Key Features & Benefits
Motorola Proprietary and Confidential Material
What is MSP 3.2 Control Edition?
Asset ManagementAsset Management Asset management by custom asset names or any other relevant attribute
Asset name entry on a mobile device upload to MSP
Location based device management – site based, relay server based,
custom criteria
Motorola Proprietary and Confidential Material
What is MSP 3.2 Control Edition?
Asset ManagementAsset Management Hierarchical list of
terminals by sites
Customize device list
view to track by asset
name – export to excel to
view or print
Customize device search
to enable search by asset
name – use to filter, sort
and export to excel to
view or print
Motorola Proprietary and Confidential Material
What is MSP 3.2 Control Edition?
Command & Control
Actions Actions
MSP 3.2 pre-loaded with
many commonly used
actions
Support for custom
actions – build your own
Support of missing Support of missing
or stolen devicesor stolen devices
Policy can be created to
detect and lock down
such device(s)
Motorola Proprietary and Confidential Material
What is MSP 3.2 Control Edition?
Command & Control
Video CaptureVideo Capture
Use remote control to record a series of
user-actions on a mobile device
Macro RecordMacro Record
Use remote control to record a macro that
can replayed on other devices to simulate
a problem or apply a fix
Motorola Proprietary and Confidential Material
What is MSP 3.2 Control Edition?
Data Collection & Analysis
Streamlined set of 30+ data
collection metrics
Low network impact
Supports frequently requested metrics
to analyze device utilization, batteries,
network utilization
Bookmark Views – saved custom
collection analysis for reuse
Motorola Proprietary and Confidential Material
What’s new in MSP 3.2 Control Edition?
Data Collection & Analysis
Automatic Graphs – visual
depiction of metrics to spot
anomalies
Why Upgrade from MSP 3.0 or MSP 3.1?
Motorola Proprietary and Confidential Material
Why upgrade to MSP 3.2 from MSP 3.0 or MSP 3.1?
Locate one or mobile devices using quick searchdevices using quick search
Custom ViewsCustom Views
Customize ‘Details’ section of device detail pagedevice detail page to display useful / relevant
information
Customize device list viewsdevice list views to display relevant information in device search
results table
Customize attributesattributes that users can search on with the quick searchquick search tool
Motorola Proprietary and Confidential Material
Why upgrade to MSP 3.2 from MSP 3.0 or MSP 3.1?
Asset Management – Manage devices by asset name or any other
custom attribute
Use data collection and analysisUse data collection and analysis to measure, track device utilization,
network utilization and help optimize operations
Track missing or stolen devicesTrack missing or stolen devices and automatically lock them down
Be ready to troubleshoot problemstroubleshoot problems by setting up normal operation
baselines for
Network Connectivity
Errant Applications
Battery Usage
Thank You