MOVIE NIGHT

Introduction: The Characters

Margaret Bob

Andrew

The Proposal Movie Clip

Overview Acting Politically and Gaining

Power Communicating Effectively

Scene 1Scene 2Scene 3Scene 4Margaret and Andrew’s Conversation in the OfficeMargaret Walking to her OfficeArgument Outside Bob’s OfficeConversation in Bob’s Office

SCENE 1Margaret Walking to her Office

Communication “Instant Message with Office”

Sender Encoding Message & Medium

Effective communication among employees

Channel Decoding Receiver(s) Feedback

Communication Cont’d

Employees try to avoid Margaret as much as possible:○ Walk the other way○ Freeze up against wall○ No eye contact○ Pretend to be occupied on the phone

Communication

Apprehension

Margaret does not interact frequently with

these employees

Legitimate Power

Legitimate Power

from their casual chatting with one

another… to working without hesitation

SCENE 2Margaret and Andrew’s Conversation in the Office

In Margaret’s Office… Power:

Expert Power – Frank and Oprah○ Indispensible

In Margaret’s Office… Communication:

Face-to-face High Channel

Richness No

ambiguities

Just Outside Margaret’s Office

IM Employee Rapid Response

SCENE 3Conversation in Bob’s Office

Display of PowerCoercive Power

Use Threats, Punishments,

Action

Assertive or Aggressive

Delivery

Margaret Fires Bob

Negative Effects on Performance and Satisfaction

Message and Medium

Margaret delivers bad

news face-to-face.

Meeting in Bob’s office

Andrew is Margaret’s

“prop” during the firing

Delivery Style Margaret

Assertive Commands

Attention

Bob Assertive Begins to get

defensive

SCENE 4Argument Outside Bob’s Office

Communication Assertive Aggressive Response Styles that Foster

Defensiveness

Assertive Aggressive

Communication Cont’d Andrew is passive and stays away from

the argument

Legitimate Power Power and influence against each other

Bob underestimates the attack from Margaret

Margaret out strengthens Bob

Coercive Power Coercive Power

Threatens BobAll employees are afraid of Margaret

Margaret and Bob: Pros and cons in the way they conducted

themselves in the workplace Andrew:

Transparent in the way he conducted himself

Conclusion…

THE END