MPM_ProjectManagementFundamentals12

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 1

    PART III: THE PROJECT LIFE-CYCLE

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 2

    Project Implementation

    Project Implementation (or

    Execution) follows up on the

    phases of project planning and

    initiation.

    Project Implementation

    integrates human resources and

    other project resource inputs

    (financial, physical, informational

    etc.) to carry out the projectmanagement plan which is the

    main deliverable of project

    planning phase.

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 3

    Project Implementation

    In the project implementation

    phase, usually the bulk of project

    resources and time are utilized

    on the activities required in order

    to produce project deliverables.

    Project implementation does not

    always proceed smoothly accor-

    ding to the project management

    plan! Many issues and

    complications can arise which

    need to be effectively addressed

    in order for the project to be

    undertaken successfully.

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 4

    Project Implementation(PMI Standard)

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 5

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 6

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 7

    Stakeholders

    Risks

    Change Management

    Monitoring, Evaluation, Control

    Costs (actual > budgeted)

    Time (actual > allocated)

    Resource Availability

    Performance

    Conflicts

    Quality Issues

    Ethics

    External Considerations

    Common Issues in Project Implementation

    Projects can be verycomplex undertakings and

    their implementation may

    be influenced to a substan-

    tive degree by a number of

    diverse considerations.

    Implementing projects has

    a lot to do with effectively

    managing complexity. Thiscomplexity changes in the

    course of a projects imple-

    mentation.

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 8

    Ethics & Project Implementation

    In its 71-page studyBuilding Towers, Cheating

    Workers the US-based

    Human Rights Watch has

    documented numerous

    cases of maltreatment and

    abuses of projectconstruction workers in the

    United Arab Emirates.

    The issue of maltreatment

    of project construction wor-

    kers in the United Arab

    Emirates has also been

    independantly investigated

    and substantiated by other

    organizations and

    individuals.

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 9

    Class Assignment

    Construct a fishbone diagramme to determine

    the possible causes for issues which may arise in

    the course of a projects implementation.

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 10

    Boss-Centred Leadership Subordinate-Centred Leadership

    Use ofAuthority

    by the Manager Area ofFreedom

    forSubordinates

    Manager

    Makes

    decision and

    announcesit

    Manager

    Sells

    decision

    Manager

    Presents

    Ideas and

    Invites

    questions

    Managerpresents

    tentative

    decision

    subject to

    change

    Manager

    presents

    problem, gets

    suggestions,

    makes

    decision

    Managerdefines

    limits, asks

    group to

    make

    decision

    Manager

    permits

    Subordinates

    tofunction

    within limits

    defined by

    superior

    Mansgement Styles

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 11

    I t rp rso l S ills

    T Ris s d

    show Cour g

    Ability to Motiv t

    T city

    Communic tion S ills

    M ntoring nd Guid ncbility

    Knowl dg nd

    Comp t ncy

    M wor pp r

    njoy bl

    H v Vision

    S Syst ms Cont xt

    nd str t gic cont xt

    ofthe project

    Ability to inspire Trust nd

    Confidence

    Promote Empowerment

    Ability to eep breastofall project-related

    developments

    Characteristics of Good Project Managers

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 13

    Teambuilding The process of taking a collection ofindividuals with different backgrounds, needs, competen-

    cies, skills and experience and transforming them into an

    integrated and effective work unit

    Todays project environments are often characterised by

    enormous complexity, dynamism, multinationalism,

    technological sophisticatedness, cost-intensiveness and risk

    and uncertainty. Project teams, in which considerations of

    flexibility, multidisciplinarity, innovativeness and a high

    level of individual commitment and motivation are accorded

    high value, are an appropriate way to deal with such

    environments

    Project Teams and Teamwork

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 14

    Innovative

    High-Quality

    On-Budget

    On-Time

    High esponse ate

    Conflict Management

    Self-Directed

    Change-Oriented

    High Morale and TeamSpirit

    Enjoy Work

    High Need for

    AchievementsMiminal eliance

    On ProceduresQuality-Oriented

    Effective Cross-FunctionalInterfaces & Alliances

    Effective Communications

    Committed

    isk-Sharing

    Innovative BehaviourMembership

    Self-Development

    Charachteristics of High-Performing Teams

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 15

    (A) Work & Team Structure

    Team participates in project definition and

    work plans evolve dynamically Team structure and responsibilities evolve andchange as needed

    Broad information sharing

    Team leadership evolves on the basis ofexpertise, trust and respect

    Minimal dependence on bureaucracy,procedures and politics

    Factors Which Determine Project Team Performance

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 16

    (B) Communication & Control

    Effective cross-functional channels and

    linkages Ability to seek out and process information

    Effective group decision-making and consensus

    Clear sense of purpose and direction

    Self-Control, accountability and ownership Control is stimulated by visibility, recognition,

    accomplishments, autonomy

    Factors Which Determine Project Team Performance

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 17

    (C) Team Leadership

    Minimal hierarchy in member status andposition

    Internal team leadership based on situationalexpertise, trust and need

    Clear management goals, direction andsupport

    Inspires and encourages

    Factors Which Determine Project Team Performance

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 19

    Innovative behaviour

    Flexibility and willingness to change

    High morale and team spirit

    High commitment to established project goals Continuous improvement of work process, efficiency and

    quality

    Ability to stretch beyond agreed-on principles

    Factors Which Determine Project Team Performance

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 20

    Managerial

    Leadership

    Drivers

    Barriers

    TeamCharacte-

    ristics

    and

    Team

    Performance

    Internal

    Organizational

    Environment

    Internal

    Organizational

    Environment

    External

    Business

    Environment

    Model for Analyzing Team Performance

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 21

    Clear project plans and objectives Good interpersonal relations and shared values

    Good project leadership and credibility

    Professional growth potential

    Professionally interesting and stimulating work

    Project visibility and high priority

    Proper technical direction and team leadership

    Qualified, competent team personnel

    Recognition of sense of accomplishment

    Management involvement and support

    Project Team Performance The Drivers

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 22

    Communication problems Conflict among team members or between team and

    support organizations

    Different outlooks, objectives and priorities perceived byteam members

    Poor qualification of team or project leader Poor trust, respect and credibility of team leader

    Insufficient resources

    Insufficient rewards

    Lack of project challenge and interest

    Lack of senior management support, interest andinvolvement

    Lack of team definition, role conflict and confusion

    Lack of team member commitment

    Project Team Performance The Barriers

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 23

    Project Team Performance The Barriers

    Poor project team / personnel selection Shifting goals and priorities

    Unclear team leadership and power struggle

    Unstable project environment, poor job security andanxieties

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 24

    Negotiate the work assignment Communicate organizational goals and objectives

    Plan the project effectively

    Staff and organize the project team

    Define the project organization, interfaces and reporting

    relations Build a high-performance image

    Define work process and team structure

    Build enthusiasm and excitement

    Ensure senior management support

    Define effective communication channels and methods

    Build commitment

    Conduct team-building sessions

    Ensure project leadership

    Effective Team Management

    Some Recommendations

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    Assistant Professor Dr. Aurangzeb Zulfiqar KhanDepartment of Management Sciences, COMSATS Institute of Information Technology, Islamabad, Pakistan 25

    Create proper rewards systems Manage conflict and problems

    Ensure personal drive and involvement

    Effective Team Management

    Some Recommendations