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mPowering the Nations Ibrahim Kushchu, MBA, MSc, PhD Associate Professor Director Mobile Government Consortium International UK www.mgovernment.org [email protected] [email protected]

mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

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Page 1: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

mPowering the Nations

Ibrahim Kushchu, MBA, MSc, PhDAssociate Professor

DirectorMobile Government Consortium International

UK

[email protected]

[email protected]

Page 2: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

D.PHIL

in Cognitive Science and Artificial IntelligenceEvolutionary Learning and Generalisation,

School of Cognitive and Computing Sciences (COGS), University of Sussex, UK.

MSc

in Artificial IntelligenceKnowledge Based Systems, University of Edinburgh, UK.

MBADecision Support Systems for Strategic Management,

Middle East Technical University (METU), Ankara, Turkey.

CURRENT RESEARCH

Mobile Government and Mobile Society

Evolutionary and adaptive intelligent systemsfor eBusiness applications

Background & Research Interests

Page 3: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge
Page 4: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Mobile Government Consortium is a leadingorganisation promoting Mobile Government(mGovernment) as a field of practice and research.

It aims to bring together academics, public andprivate sector professionals, who work together tounderstand and analyse the current developmentsand to shape the future developments inmGovernment.

If your work falls in e-governmnet, mobile businessor mobile government, we would like to hear fromyou.

http://www.mgovernment.org/[email protected]

Page 5: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Outline

Introducing mGovernment Drivers of mGovernment

mPowering Individuals The society, and The economies

mDevelopment Challenges and future directions Conclusions

Page 6: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Wired Web

Wireless WebWAP/GPRS/3G

One-Stop e-Gov portal

Central Governmentoperations

and services

Local Governmentoperations

andservices

Local Governmentoperations

andservices

Local Governmentoperations

andservices

From eGov to mGov

Page 7: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

it is the strategy and its implementationinvolving the utilization of all kinds ofwireless and mobile technology, services,applications and devices for improvingbenefits to the parties involved in e-government including citizens, businessesand all government units

A fertile field of research and practice An inevitable direction of eGov, which will

naturally follow…

Mobile Government

Page 8: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Web-based Public Data Integration Enhanced e-Gov

eMail/SMS

Transaction Bill/loan payments

Fine payments Charges paymentsEnforcement

Law enforcementSafety/ Health InspectionsPermissions

Information/communication Gov news updates Traffic/weather info

Maps/Town Info Gov services

Participation/voting

IntegrationInter/intra gov data exchange

Field surveysFire fighting

Meter readings

Context-awareLocation-based

Services

Mobile Government: applications

Page 9: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

People with hearing disabilities Mobile health and patient care GPS enabled Police force Disaster management - notification Fire-fighters - relevant information

collection Mobile payment -public transport Mobile Parking Mobile economy and welfare

Mobile Government: examples

Page 10: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Technology related• High level of mobile penetration all over the

world• Evolution of mobile internet technologies,

standards and protocols allowing faster andmore sophisticated (voice and multi-media)application developments.

• Increasing trends in the adoption of mobileinternet applications and services in the mobilebusiness arena.

Drivers of mGovernment

Page 11: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

others• Increased citizens’ expectations from e-

government• Increased efficiency and effectiveness, and

cost reduction considerations of governments• Supporting economic development, especially

for rural areas of developing countries• Promoting increased participation, quality of

transparency and better democracy.

Drivers of mGovernment

Page 12: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

mGovernment is not only about thetechnology or applications

It is more about solving real problems andimproving the way people live -

It is more about “mPowering” - the public organizations,

Mobile working, organizational change the society

Useful and usable applications and services Participative citizens

Life style and mPowering

Page 13: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Mobility brings in a new“life style”

Page 14: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

The Powers of Mobility

On personal and primary relations the society in general, and the economy - welfare and development

Page 15: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

mPowering Individuals influence on the personal life and primary

relations. accessibility, liberation, safety, identity, status and confidence, efficiency in communications, communications and connectedness fun, privacy, organized life, time management, efficiency in daily activities, etc.

Page 16: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

The 6 Cs of the Mobile Technologies!

Connectio n ! for communication and accessibility !

Convenience ! brings efficiency, especially our daily live s !

Charisma ! reflects identity and empowers individuals !

Companionship helps to have fun

Care provides safety and care for others

Culture creates a culture of its own

mPowering Individuals

Page 17: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

An mPowered Individual is a building block for mDevelopemnt

Page 18: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

mPowering the Society

Contributions to the society at large andpositive changes in the dynamics of thesociety.

efficiency in communications accessibility of information socialization political and social organization youth and new culture, etc.

Page 19: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Mobile technologies help to create an informative, connected, culturally innovative, participative, and converging society.

mPowering the Society

Page 20: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

mPowered societies are pillarsfor mDevelopment

Page 21: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Emergent positive effects to the countryand the creation of mobile welfare.

a mobile economy infrastructure improvement employment new and improved businesses empowerment and m-democracy m-politics policy making mobile culture etc.

mPowering the Economies

Page 22: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

four major areas with direct influences

infrastructure development, better business practices, improvements in the public sector contributions to collective welfare of the

individuals via social responsibility.

mPowering the Economies

Page 23: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Developing wireless and mobile networks and relatedinfrastructure

Interoperability Challenge Roaming, variety of platforms, etc. Communication, content, payment, location, revenue

sharing, etc Promoting mobile penetration and increasing accessibility Usability Challenges

mobile devices and mobile communication limitations concise, to-the-point, location based service delivery

protecting privacy and providing security for the dataand interactions

Regulating and developing legal aspects of mobileapplications and the use of services.

mGov challenges

Page 24: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

mGovernment is inevitable and growingfast

It is only tip of the iceberg towardspervasive society and interactions

Involve “parties” to create a natural fit in the responsive public organizations an “able society” who can benefit

Conclusions - Future directions

Page 25: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Conclusions - mDevelopment

Planned contributions as part ofintroducing a new technology to thecountries

Contributions that are not so muchexpected emerge from the over all effortsin this area.

Local solutions towards globalchallenges

Page 26: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

mDevelopment may be seen as an emergent property

of dynamics resulting from mPowered Indviduals, mPowered societies and

mPowered economies.

Page 27: mPowering the Nations - World Banksiteresources.worldbank.org/EXTEDEVELOPMENT/... · Developing wireless and mobile networks and related infrastructure Interoperability Challenge

Thank you…