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NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

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Page 1: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his
Page 2: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

NAECP Mission Statement

To Promote a Commitment to Excellence in the Field of Alternate Concern Resolution. The Forum supports this commitment by providing:

– Member Training and Professional Development

– Industry Networking and Benchmarking

– Dialogue on Cross-cutting and Emergent Issues

– Partnerships with Subject Matter Experts

– Guidance for Line Management in Developing SCWE/Safety Culture Knowledge and Skills

Page 3: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

NAECP Vision Statement

• Professional and Effective Alternate Concern Resolution Programs that Support Strong Safety Conscious Work Environments

Page 4: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Leadership Engagement:Let’s Talk Details

Page 5: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Leadership & Authority

• Leadership is not about authority. They are not the same thing. We all know many people who are in very senior positions who are not leaders. We do as they say because they have authority over us but we would not follow them.

• Simon Sinek

Page 6: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Three Steps To Success

• Set the standard– Are they written down, if not they are of no value

• Train to the standard– Have you trained everyone to the standard, if not

you cannot hold them accountable

• Enforce the standard– Requires regular field presence

– Failure to enforce sets the new lower standard

– Teaches discipline and consistency

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Page 7: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

What Are You Doing To Grow Your Leaders?

• What are you investing?

– One week management fundamentals

– Two-week executive forum

– Four-week leadership academy

Page 8: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Assessing & Investigating

• What are some of the important aspects of doing a good assessment or investigation?

– Interviews

– Gathering facts

– Reviewing data

Page 9: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Get To Know Gene• Where did he grow up?• Only child?• Nuclear family?• What kind of childhood?• Parents education?• College educated?

– If so how long did it take him to finish?– Who paid for the education?

• Married?– How long?

Page 10: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Trust

• Developing trust is the key

• Developing trust requires that you NOT treat people as commodities– We need to think of our team as heart counts not

head counts

• Developing trust requires your presence and a desire to get to know your team/family

• Trust develops after numerous little acts of trustworthy behavior

Page 11: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Teamwork Exercise Water Torture

• Pre-job Brief– Need six volunteers

– Not allergic to water

– Willing to trust a teammate

– Willing to get wet

– Must be able to handle sharp objects safely

– Need safety observers

Page 12: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Teamwork Exercise

• Using six straws make four equilateral triangles

• Lowering a bowl of water

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Page 13: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Hearing the Unheard• “Master,” responded the prince reverently,” when I listened most

closely, I could hear the unheard – the sound of flowers opening, the sound of the sun warming the earth, and the sound of the grass drinking the morning dew.” The master nodded approvingly. “To hear the unheard,” remarked Pan Ku, “is a necessary discipline to be a good ruler. For only when a ruler has learned to listen closely to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his people, understand when something is wrong, and meet the true needs of his citizens. The demise of states comes when leaders listen only to superficial words and not penetrate deeply into the souls of the people to hear their true opinions, feelings and desires.”

Page 14: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

What Is The Role Of The Leader?• To be available• To be receptive• To be sensitive• To be communicative• To be timely• To be responsive• To be humble• To be vulnerable• To be knowable

Page 15: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

I’m Just A Janitor

• We are all worth on point

Page 16: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

COMMUNICATIONS

It’s so easy, anyone can do it!!

Page 17: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Caterpillar Walk

• Communications Exercise

Page 18: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

“The significant problems we face

cannot be solved at the same level of

thinking we were at when we created

them.”

Albert Einstein

Page 19: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Balancing

• Teamwork exercise

– Balance the nails

Page 20: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Communications Easy to do… Right?

A man went to an attorney and said, “I want to divorce my wife.”

Attorney: Do you have any grounds?

Man: About 10 acres.

Attorney: Do you have a grudge?

Man: No, just a carport.

Attorney: Does your wife beat you up?

Man: No, I get up about an hour before she does every morning.

Attorney: Why do you want a divorce?

Man: We just can’t seem to communicate.

Page 21: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

The Power of Words

The Power of Words.wmv

Page 22: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

McKee on Leadership

• What we need today are leaders, not managers. Managers run Woolworth stores. What is leadership all about?

• There are three essential prerequisites for leadership:

• Technical Competence

• Stamina

• Integrity - and by integrity I mean that people know that you will do the right thing instinctively regardless of the consequences to you personally

• K. R. McKee

Page 23: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Make A Choice – The Butterfly Effect

Build A Legacy

Page 24: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Leadership Qualities & Attributes

• Choose to lead– We are where we are in life because of the

choices we make

– Become the leader you want to be

• Fearless Courage– Managers do things right

– Leaders do the right thing

• Attitude– Attitudes are contagious

– Is yours worth catching

Page 25: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Good Leaders Know When to Change

• Every organization is perfectly aligned to

get the results they are getting. So, if you

want to keep getting what you are getting;

just keep doing what you are doing-

Stephen Covey

Page 26: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Will You Get In the Arena?

"It's not the critic who counts, not the man who points out how the strong man stumbled, or when the doer of deeds could have done better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly; who errs and comes short again and again; who knows the great enthusiasms, the great devotions and spends himself in a worth cause; who at the best, knows in the end the triumph of high achievement; and who at the worst if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory or defeat."Theodore Roosevelt

Page 27: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

You Make A Difference

Acknowledgment_Movie.exe

Page 28: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

Leadership

Page 29: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

My Boys

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Page 30: NAECP Mission Statement...to the people’s hearts, hearing their feelings uncommunicated, pains unexpressed, and complaints not spoken of, can he hope to inspire confidence in his

The Queen