55
1 Nanjo City, Okinawa Internship Programme Presentation Iu Ho Wing Janice Kwok Yan San Oliver

Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

1

Nanjo City, Okinawa Internship Programme Presentation

Iu Ho Wing JaniceKwok Yan San Oliver

Page 2: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

2

05

03

04

01

02

Summary

Our internship experience

Inspection experience with students from The University of the Ryukyus

Presentation objectives

About Nanjo City Internship Program

Page 3: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

3

Presentation objectives

Through sharing our one-month internship experience

to…

1. Introduce tourist information about Nanjo City

2. Raise foreigners’ interest in Nanjo City, Okinawa,

and the traditional Ryukyu culture

Page 4: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

About Nanjo City Internship Program

4

Page 5: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

5

Public Relations Ambassadors

Foreign Tourists

Our Respective Roles and Responsibilities

Intern

Page 6: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Our internship experience

6

Page 7: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Okinawa World

1. Okinawa prefectural designated museum located in Nanjo

City

2. Registered tangible cultural property of Japan

3. Provides chances for experiencing traditional Ryukyu

nature, history and culture

7

Page 8: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

8

Natural Monument Gyokusendo Cave (玉泉洞)

● Biggest limestone stalactite cave

in Okinawa

● Second biggest cave system in Japan

Main facilities

Page 9: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

9

Eisa Dance

● A type of traditional performing arts of

Okinawa, originated as a way to send

off the ancestral spirits

● Drums (paranku) and Three-stringed

instruments (sanshin) are used

Main facilities

Page 10: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

10

Craft Village (王國村)

reappear the view of a traditional Okinawan village

Main facilities

Habu Park (毒蛇博物公園)

Page 11: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Internship experience

01 02Valley of Gangala Restaurant

11

Page 12: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Internship experience

03 04General OfficeCraft Village

12

Page 13: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

13

● learn via playing(we attended

various workshops) ->deepen our

understanding towards history and

traditional culture of Okinawa

● Appreciation on concepts of nature

conservation and inheritance of

Okinawa culture

Reflections

Page 14: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

14

Yuinchi Hotel Nanjo

Page 15: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

15

About the Hotel

● A 3.5 star hotel aims at becoming a“ウエルネス

ケアリング リゾート” Wellness Caring Resort

- Providing a pleasant and healing natural environment

● “いのちのケアリング” Life Caring

- Focusing on physical and mental health of guests

● Composition of hotel guests

- around 70% Japanese, 30% Asian

Page 16: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

16

Main Facilities

● Main building

● ANNEX building(opened at 2017, July)

● Sports building

● Natural Hot Spring Center “Apeman Spa”

Page 17: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

17

My responsibilities and works

1. Reception- preparing for check-in and

check-out

- providing interpreting

services

2. Housekeeping- bed making (beds in

western style room and “futon” in Japanese style room)

Page 18: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

18

3. Food and Beverage- serving guests in restaurants- wiping slivers and kitchen

appliances- setting tables

4. Hot spring department

- introducing hot spring facilities

to foreign guests

- folding towels and handing

locker keys

Page 19: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

19

Reflection

● how to professionally perform my duties; spirit of hospitality

● how to be a good team member

● motivation: learn better Japanese(business level)

Page 20: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

20

Hyakuna Garan

Page 21: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Hyakuna Garan

- A 4-star luxury coastal hotel

- Won The World Luxury Hotel Awards

for two consecutive years

- Hotel concept:

= To promote Okinawa culture to the world

21

Page 22: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

22

Hyakuna Garan

- Widely applied Ryukyu architectural concept & materials (eg: Red

rooftops, Ryukyu limestone for walls, etc.)

→ To recreate the style & features of Ryukyu Kingdom

Page 23: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

23

Hyakuna Garan

- Promoting the fusion of accommodation experience and nature

→ Fresh flowers are prepared in each guest room & dining table daily

→ 3 huge trees are grown and spreaded up to the sky so every guest in

hotel feels like being inside a forest

Page 24: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Main Facilities

24

- Gallery of Emperors in Ryukyu Kingdom

- Courtyard

- Library

- Private beach

Page 25: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

25

My responsibilities and works

1. Food and Beverage

- Setting tables

- Preparing cleaned tablewares for guests

- Assisting in delivering dishes from kitchen

2. Flower arrangement- Arranging fresh flowers for each dining

table

Page 26: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

26

My responsibilities and works

3. Cleaning work

- Ensuring the main hallway, main dining hall, and

souvenir corner is always clean tidy

Page 27: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

27

Reflection

Ensuring every guests can enjoy the best dining

experience

Keeping the environment and dishes clean and

tidy

Providing attentive service

to guests by understanding

their preferences

Omotenashi おもてなしJapanese finest quality of hospitality

Page 28: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Inspection experience with

students from The University of the

Ryukyus

Page 29: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Shurijō Castle Park

29

- Former capital of the Ryukyu Kingdom

- Greatly influenced by the Chinese

design & architecture style

- UNESCO World Heritage

Page 30: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Okinawa Churaumi Aquarium

30

- A huge variety of underwater creatures (~740 species)

- 2nd largest water tank “Kuroshio Sea” 黒潮の海 in the world

- Breeds the world’s first bred-in-captivity Manta ray

- Keeps a 8.6-meter long whale shark

Page 31: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

31

Tsutsuji Eco Park

- A campsite located at the North part of Okinawa

- Experienced Japanese-style barbecue

Page 32: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

32

Page 33: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Yanbaru Wildlife Conservation Center

33

- Introduce the wild animals which inhabit in

Yanbaru National Park by videos and models

- Focus on protection activity, and breeding of

Okinawa rail (an endangered species of bird).

Page 34: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

34

Radio Show in Nanjo CityI’m so

excited!!!

Page 35: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

35

Sefa-Utaki 齋場御嶽

- = “the highest sacred ground”

- It is believed as the beginning of

Ryukyu Kingdom in legendary.

- The place for holding national

ceremony and inauguration

ceremony of the Ryukyus’ highest

goddess

- UNESCO World Heritage

Page 36: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

36

Page 37: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

37

Experiencing traditional Ryukyu costume - Ryusou 琉裝

Page 38: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

38

Nanjo-City Tourism Association

Page 39: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

39

Barbecue at Azama Sun-Sun Beach

Page 40: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

40

Traditional Japanese game -Watermelon Breaking

Page 41: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

Summary

41

Page 42: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

42

Thank you for giving us this precious opportunity to learn

more about Nanjo City and Okinawa through internship:

● “Okinawa way” to get along with people

-enthusiastic and gentle -always energetic

● Appreciate how they conserve natural environment,

inherit Okinawa culture and history

● Experience Downshifting: slow living lifestyle

Page 43: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

43

Page 44: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

44

QUIZ TIME!

Page 45: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

45

1. What is the name of Nanjo City’s mascot?

ANSWER: NANJI

Page 46: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

46

2. What is the shape of Nanjo City?

ANSWER: Heart shape

Page 47: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

47

3. Which of the following attraction is registered as UNESCO World Heritage?

a. Tsutsuji Eco Park b. Azama Sun-Sun Beach c. Sefa-Utaki d. Gyokusendo Cave

ANSWER: c. Sefa-Utaki

Page 48: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

48

4. What is the architecture style of Shurijo?

ANSWER: Chinese design & architecture style

Page 49: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

49

5. What is the name of Okinawa Lion?

a. Shiza b. Shisa c. Jiga

ANSWER: b. Shisa

Page 50: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

50

6. Which one is the Okinawa endangered species?

a. b. c.

ANSWER: c.

Page 51: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

51

7. Which of the following instruments is not used in Eisa Dance?

a. Transverse flute (kagurabue) b. Drums(paranku) c. Three-stringed instruments (sanshin)

ANSWER: c. Transverse flute (kagurabue)

Page 52: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

52

8. What is the name of traditional Ryukyu costume?

ANSWER: Ryusou

Page 53: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

53

9. Can you tell the meaning of “Yuinchi” in terms of Ryukyu Kingdom language?

ANSWER: Kitchen

Page 54: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

54

10. What kind of award did Hyakuna Garan win for two consecutive years?

ANSWER: The World Luxury Hotel Awards

Page 55: Nanjo City, Okinawa Internship Programme PresentationAbout the Hotel A 3.5 star hotel aims at becoming aウエルネス ... Food and Beverage - serving guests in restaurants - wiping

THANKYOU!

55