National Center for Student Leadership Spring 2013 Program

Conference Program

April 4-7, 2013

Hyatt Regency BostonBoston, Massachusetts

Welcometo the 74th assembly of NCSL. We’reexcited about the spring program and challenge you to takeadvantage of this opportunity by showing up for every availablesession, keeping an open mind, and engaging with your fellowdelegates and presenters.

5 tips for getting the most value from being here …

1. Grow Your Network. We encourage you to meet and network with other conferencedelegates by attending the keynotes, welcome reception, workshopsessions, shared meals, and special events. Set goals for the kindsof connections you want to make. Reach out to other delegatesfearlessly and plan how you will follow up with them.

2. Get Smarter. Use the planning grid on pages 4 and 5 to create your Friday andSaturday schedule. Be prepared to take notes with pen and paper,your laptop or iPad. Discuss the sessions with others. Introduceyourself to speakers and ask questions.

3. Share Content.To get the most out of each session, plan to share content withyour team. You’ll learn more and multiply the value of one personattending a workshop. Knowing that you will share newinformation helps you focus on takeaways and practicalinformation.

4. Practice Leadership Skills.Be a model for what you know and what you learn here. Moved bya speaker? Shake the speaker’s hand and share your appreciation.Go beyond what’s comfortable and grow your network. Participatein every event while you’re here then work with your team toleverage your conference experience when you get back tocampus.

5. Arrive on Time.Be present and be ready. Being punctual is a life skill and showsyou are dependable, shows your respect for others, and builds yourself-confidence. Plan your schedule ahead of time and plan to beon time.

We hope that you’ll come away energized, with renewedenthusiasm for getting things done, and committed to taking yourleadership to another level back when you get back to campus.

The NCSL Staff

NCSL Staff

Susan LiimattaConference [email protected]

Marcus ManningRepresentative

Tom VodakTechnology [email protected]

David [email protected]

Bill [email protected]

Tarah HarmsMarketing [email protected]

TABLE OF CONTENTS

Conference Agenda ..........................................................................2

Thursday, April 4: General Session................................................3

Friday, April 5: Planning Grid ..........................................................4

Saturday, April 6: Planning Grid ....................................................5

Friday Workshop Descriptions........................................................6

Saturday Workshop Descriptions ................................................12

Sunday, April 7 Program................................................................20

Keynote Presenters ........................................................................22

Workshop Presenters......................................................................23

Exhibitors............................................................................................26

Optional ProgramsAdvisors Preconference Workshop ............................................20

Certified Student Leader® Program Schedule ......................21

Registration: 4th Floor Registration Booth

Thursday: 9:00 a.m. – 5:00 p.m.

Friday: 7:45 a.m. – 4:00 p.m.

Saturday: 7:45 a.m. – 5:00 p.m.

Name Badges

Your name badge serves as your admission to conferenceevents and sessions. Please wear your name badge at alltimes. Conference management reserves the right to denyadmission to any persons not wearing an NCSL name badge.

Cell Phones

As a courtesy to presenters and other attendees, please turnoff all cell phones during the sessions.

Evaluations

Your opinion counts! When the conference ends you’llreceive an email containing a link to an online evaluation.Your feedback helps us improve future conferences. By completing the online survey you’ll be entered into adrawing for a $50 Amazon gift card. The winner will becontacted on April 22, 2013. You may access the survey here:

https://www.surveymonkey.com/s/ NCSLSpring2013Survey

Wireless Internet Access

Complimentary wireless internet access is available in guestrooms.

@NCSLCollege

#NCSLconference

National Center for Student Leadership

National Center for Student Leadership

The mission of NCSL: To equip collegiate student leaderswith comprehensive tools to reach their leadership

potential through practical focused training.

The “Conference Management” (Magna Publications, Inc., its officers, agents,directors, and employees) shall not have any responsibility or liability forpersonal injury en route to and from the National Center for StudentLeadership Conference, or at anytime on-site. The Conference Managementshall not have any responsibility or liability for unsafe or illegal acts of thehotels, suppliers, entertainers, tour operators, and airlines that are directly orindirectly involved with the conference. Presenters subject to change.Attendees who purchase non-refundable airline tickets do so at their own risk.

NCSL SPRING 2013 Conference 1

Conference Learning Outcomes1. Identify areas of personal leadership strength and areas for enhancement

2. Learn skills that enhance effective and meaningful communication between individuals, within groups, and in your community

3. Learn skills and techniques that enhance your personal success as well as the mission of your organization and campus

4. Identify concrete tools and skills that promote creative, effective, and efficient administrative operations for all types of groups

5. Learn the importance of networking with peers to reach common goals

6. Develop an awareness of personal values that guide actions

Put this program on your mobiledevice by scanning this QR Code.

National Center for Student Leadership 74th Assembly

2 NCSL SPRING 2013 Conference

CONFERENCE AGENDA

THURSDAY, APRIL 4, 20138:30 a.m. – 9:00 a.m. ADVISORS’ PRECONFERENCE REGISTRATION, 4th Floor Registration Booth

8:30 a.m. – 5:00 p.m. EXHIBITS OPEN, 4th Floor

9:00 a.m. – 5:00 p.m. REGISTRATION OPEN, 4th Floor Registration Booth

9:00 a.m. – 12:00 p.m. ADVISORS’ PRECONFERENCE WORKSHOP

Small Fish, Big Ocean: Engaging and Training Today’s Student Leaders, Nantucket

1:00 p.m. – 1:15 p.m. CONFERENCE WELCOME, Grand Ballroom

1:15 p.m. – 2:15 p.m. KEYNOTE: Living College Life in the Front Row, Grand Ballroom

2:30 p.m. – 3:30 p.m. KEYNOTE: Six Social Secrets for Leaders, Grand Ballroom

2:30 p.m. – 3:30 p.m. ADVISORS’ ROUNDTABLE DISCUSSION

In Search of Happiness, Wellness, & Whatever, Nantucket

3:45 p.m. – 4:45 p.m. KEYNOTE: The One Powerful Word that will Matter Most in Your Career and Life, Grand Ballroom

5:00 p.m. – 6:00 p.m. WELCOME RECEPTION, Martha’s Vineyard & Cape Cod

6:00 p.m. – 7:30 p.m. CERTIFIED STUDENT LEADER® PROGRAM: GROUP DEVELOPMENT Nantucket

FRIDAY, APRIL 5, 20137:45 a.m. – 8:30 a.m. CONTINENTAL BREAKFAST, Grand Ballroom


8:30 a.m. – 9:30 a.m. KEYNOTE: Leadership: Standing Strong Outside Your Comfort Zone, Grand Ballroom

9:45 a.m. – 11:00 a.m. CONCURRENT WORKSHOP BLOCK 1

11:15 a.m. – 12:30 p.m. CONCURRENT WORKSHOP BLOCK 2

12:30 p.m. – 2:30 p.m. LUNCH: Million Dollar Meal, Grand Ballroom

2:45 p.m. – 4:00 p.m. CONCURRENT WORKSHOP BLOCK 3

4:15 p.m. – 5:15 p.m. CERTIFIED STUDENT LEADER® PROGRAM: APPLYING NEW LEARNING, Cape Cod

6:00 p.m. – 7:00 p.m. NCSL COMEDY NIGHT, Grand Ballroom

SATURDAY, APRIL 6, 20137:45 a.m. – 8:30 a.m. CONTINENTAL BREAKFAST, Grand Ballroom


8:30 a.m. – 9:30 a.m. KEYNOTE: Becoming An Outstanding Student Leader, Grand Ballroom

9:45 a.m. – 11:00 a.m. CONCURRENT WORKSHOP BLOCK 4

11:15 a.m. – 12:30 p.m. CONCURRENT WORKSHOP BLOCK 5

12:30 p.m. – 1:30 p.m. LUNCH, Grand Ballroom



4:45 p.m. – 6:15 p.m. CERTIFIED STUDENT LEADER® PROGRAM RETREAT, Cape Cod

6:30 p.m. – 8:00 p.m. NETWORKING EVENT, Grand Ballroom

SUNDAY, APRIL 7, 20138:00 a.m. – 8:45 a.m. BREAKFAST, Grand Ballroom

8:45 a.m. – 9:15 a.m. 30 IDEAS IN 30 MINUTES, Grand Ballroom

9:15 a.m. – 10:00 a.m. CERTIFIED STUDENT LEADER® CERTIFICATE PRESENTATION, Grand Ballroom

10:00 a.m. CONFERENCE ADJOURNS


Thursday, April 4

GENERAL SESSION & SPECIAL PROGRAMS

Conference WelcomeSusan Liimatta, NCSL and Tish Norman, Campuspeak

Living College Life in the Front RowJon Vroman, Front Row On CampusFront row leadership is an inspiring message that is famous for creating sparks that catch fire.Connect. Create. Change. Commit. Contribute. This is an action-packed and interactive session thatis filled with valuable lessons about authentic, practical, and visionary leadership strategies sharedthrough entertaining stories and activities.

Six Social Secrets for Successful LeadershipRyan Clauson, www.MrAttraction.comTo be a great leader, you need to be a great communicator. In this presentation, Ryan teaches sixpowerful social tools you can use to become a more successful leader. Discover and bust commonsocial myths that keep you from achieving your goals. You’ll learn communication techniques thatwill allow you to connect with anyone in seconds – and have a fulfilling conversation. You’ll laughand learn basic principles that you can apply immediately.

This workshop is open to professional staffAdvisors’ Roundtable Discussion:

In Search of Happiness, Wellness, and Whatever …Nancy Hunter Denney, Zing! Leadership Development Systems, LLC“Sure, I can make the 10:00 p.m. SGA meeting.” If you’ve spoken these words, it’s time to stop,pause, laugh with colleagues and share! This roundtable discussion is based on my philosophy “youcan’t give what you don’t have.” Permission will be granted to those dedicated educators (i.e. you)to say “no” and “yes” so you have what you need when you need it. Three essential – yet simple –strategies for achieving happiness, wellness and “whatever,” will be shared by a former director ofstudent activities who admits to “having it all, but having nothing at all.”

The ONE Powerful Word That Will Matter Most In Your Career and LifeBrian Kibby, Mc-Graw-Hill Higher EducationBrian Kibby will explore the one word and idea that will matter the most to your success in yourcareer and life. You will leave this session with a clear vision for how to achieve your dreams.

NCSL Welcome ReceptionPlease join us for the traditional NCSL welcome gathering to enjoy plenty of pizza, crudité, and fresh fruit.

1:00 p.m. – 1:15 p.m.

Grand Ballroom

1:15 p.m. - 2:15 p.m.

Grand Ballroom

2:30 p.m. – 3:30 p.m.

Grand Ballroom

2:30 p.m. – 3:30 p.m.

Nantucket

3:45 p.m. - 4:45 p.m.

Grand Ballroom

5:00 p.m. - 6:00 p.m.

Martha’s Vineyard &

Cape Cod

Advisors’ Preconference WorkshopSmall Fish, Big Ocean: Engaging and TrainingToday’s Student Leaders

Room: Nantucket, 9:00 a.m. - 12:00 p.m.

Optional program for pre-registrants at an additional fee

See page 20 for program description

Visit the NCSL Registration Desk to register

Certified Student Leader® ProgramGroup Development

Room: Nantucket, 6:00 p.m. - 7:30 p.m.


See page 21 for program description

Visit the NCSL Registration Desk to register




KEYNOTE | 8:30 a.m. - 9:30 a.m.Leadership: Standing Strong Outside Your Comfort ZoneMatthew Shupp, Penn State BrandywineGrand Ballroom

Leading is not only about standing out in a crowd. Sometimes we have to be willing to leave the pack and stand alone. Makingtough decisions and stepping outside of what we know can be overwhelming and downright scary. Through real-life situationsand practical examples, this session will provide leaders with the tools and skills necessary to stand strong outside of theircomfort zones.

Friday, April 5

CONCURRENT WORKSHOPS | 9:45 a.m. - 11:00 a.m.

The “Now Factors” of College SuccessNancy Hunter Denney, Zing! Leadership Dev. Systems, LLCAdrienne Salon

When you fail to lead yourself, you have failed to lead. In thissession we’ll explore the connection between self-managementand leadership and learn new strategies or “now factors” forcollege success. From those who have a “fascination withprocrastination" to those who "have to do it or it won't getdone," this session offers practical suggestions for being asuccessful student, reaching goals, and being a positive rolemodel.LEARNING OUTCOMES1. Understand your personal definition of success2. Understand the connection between leadership and self-

management3. Learn new strategies or “now factors” for college success4. Articulate the challenges of being a student and a leader5. Examine decision-making options that lead to positive changeKEYWORDS: self-management, strategies for success, decision-making

Leadership Strategies for Leaders of aDiverse WorldJoshua Fredenburg, Vision XYDuxbury

A 2010 study by the Hudson Institute for the U.S. Department ofLabor projected that 85 percent of the new workforce entrantswould be women, minorities, and immigrants. Another study onthe current workforce revealed that 85 percent of dismissalsoccur because of personality differences, including generational,religious, political, and gender differences. As 21st centuryleaders we must understand the differences within our workingenvironments and organizations and how to lead and servediverse groups of people effectively. Joshua Fredenburg not onlyhelps you better understand the common and uncommondifferences that exist within various organizations andworkplaces, but he also offers practical advice that will give youan edge in leading and serving diverse groups of people.LEARNING OUTCOMES1. Discover your leadership edge2. Recognize key, practical, and applicable strategies that will

help you lead and serve diverse groups3. Recognize common and uncommon gender, generational,

personality, and cultural differences4. Understand diversity5. Examine ways to lead and serve diverse groups of peopleKEYWORDS: leadership strategies, diversity, lead and serve


PROFESSIONAL WORKSHOPSpice Up and Revamp Your Club/Organization Policies and StructureLucilia McConkey and Lucas Taylor, Keystone CollegeMartha’s Vineyard Back

This workshop will show you how to organize your club or organization using club manuals and transitional binders. Luci andLucas will share guidelines for funding and for maintaining club status. They will also share resources such as club forms andtheir own club manual on CD. You’ll have the opportunity to have roundtable discussions about your own policies andstructures and share best practices with the group. You’ll take your club to a higher level of functioning as your club membershiptransitions from year to year.LEARNING OUTCOMES1. Learn about club and advisor manuals and what they should include2. Learn about transitional binders, what they should include, and what should be passed along3. Learn about funding and club recognition guidelines and how they can be usedKEYWORDS: club manual, transitional binder, guidelines for funding, maintaining club status

Friday, April 5

Filtering the Static: Understanding the Unwritten Rules of CommunicationMichael Weber, Southwestern Consulting Leadership InstituteMartha’s Vineyard Front

“I thought you were going to …. When was the meeting? I neverknew! No one ever told me!” Genuine communication—thetransfer of facts, emotions, intent, and desire in such a way thatpeople “get it”–is a challenge. How do we do it? What are therules? Why is everyone so different? What are the unwrittenrules of communication? These unwritten rules create static andcause the problems that result in conflict, confusion, and lack ofcooperation at work. When you break through the static andunderstand these unwritten rules, teams work better together,deadlines are met, job satisfaction goes up, stress levels godown, and the organization thrives.LEARNING OUTCOMES1. Recognize and apply the filter model of communication2. Identify and understand four distinct styles of communication3. Recognize and use your natural style of communication4. Develop strategies to communicate better with individuals

whose communication styles differ from yoursKEYWORDS: filter model of communication, communication

styles, strategies for better communication

Critical Thinking as a Key Leadership Skill (Session One)Rob Jenkins, The Chronicle of Higher EducationNantucket

For those in leadership positions, the ability to think criticallyand analytically is indispensable. This session will offer apractical definition of critical thinking, using real-world examplesand interactive exercises to help you understand the connectionbetween critical thinking, problem solving, and effectiveleadership.LEARNING OUTCOMES1. Understand what the term “critical thinking” actually mans2. Recognize the importance of problem solving as a leadership

skill3. Understand the connection between critical thinking and

problem solving on a practical level4. Understand the relationship between critical thinking and

problem solving and other leadership skills, such ascollaboration

KEYWORDS: critical thinking, problem solving

CONCURRENT WORKSHOPS | 9:45 a.m. - 11:00 a.m.


PROFESSIONAL WORKSHOPHelping Student Leaders Develop Critical Thinking SkillsRob Jenkins, The Chronicle of Higher EducationMartha’s Vineyard Back

This workshop is for staff members responsible for overseeing and training student leaders. You will learn the importance ofcritical thinking for student leaders and other leaders through understanding a highly practical definition of “critical thinking”—not just as a catchphrase, but as a life skill.LEARNING OUTCOMES1. Understand the importance of critical thinking for student leaders and others2. Model appropriate critical thinking behaviors3. Learn to identify “teachable moments” and situations in which student leaders can practice and develop critical thinking skills4. Apply specific activities that hone critical thinking skillsKEYWORDS: critical thinking, honing skills, problem solving

Friday, April 5

Working in the Real World: Successful Interviewing SkillsMatthew Shupp, Penn State BrandywineAdrienne Salon

Good grades? Check. Extra-curricular activities? Check.Internships? Check. You’ve done all you can to prepare yourselffor your first post-graduation job. But does the thought ofinterviewing for a “real” job terrify you? Am I qualified? Whatquestions might they ask me? When do I discuss salary? Whoshould serve as a reference? If you’ve lost sleep over these typesof questions, chances are you’re not alone. Join us for aninformative conversation and learn tips you can transfer to amarketable skill set to transition successfully from college to thereal world.LEARNING OUTCOMES1. Understand the purpose of professional interviews2. Identify the different types of professional interviews3. Obtain important tips on interview preparation4. Articulate the importance of self-presentationKEYWORDS: interviewing skills, references, salary, self-presentation

Resilient LeadershipJoshua Fredenburg, Vision XYDuxbury

When you think about leaders such as Oprah Winfrey, SteveJobs, Nelson Mandela, Thomas Edison, Susan B. Anthony, andWalt Disney, you will find that one of the main reasons theyachieved personal, career, and leadership success is becausethey all were resilient. Each of these leaders knew how to adapt,persevere, and overcome negative circumstances that all leadersface. In this workshop you will gain a clear, concise definition ofresilient leadership and learn practical leadership strategies. Youwill walk away with a new perspective on the subjects of failure,rejection, and impossible challenges.LEARNING OUTCOMES1. Understand the power of resilient leadership and why it’s a

requirement of a great leader2. Discover strategies to deal with failure, rejection, and other

negative circumstances3. Understand why failure is preparation for success and how

rejection moves you closer to your true destinyKEYWORDS: resiliency, perseverance, overcoming negativecircumstances, preparation for success

CONCURRENT WORKSHOPS | 11:15 a.m. - 12:30 p.m.


LUNCH PRESENTATION | 12:30 p.m. - 2:30 p.m.

Million Dollar MealCindy Grosso, Charleston School of Protocol & Etiquette, Inc.

Grand Ballroom

Studies show that more than half of all business is conducted at the dining table. Do you have the confidence to attend a

million dollar meal? This intensive lunchtime program will give you that confidence. While eating lunch you will learn about

eating soup and holding and using utensils properly, napkin etiquette, how to be a good guest or host, invitations, seating

protocol, ordering, how to dine, the wine list, and the business portion of a meal. You will be prepared for job interviews, meals

with colleagues, lunch with the president of your university—you will know the proper conduct at any meeting over a meal.

There really is such a thing as a million dollar meal.

LEARNING OUTCOMES

1. Learn dining etiquette

2. Understand how to conduct the business portion of a meal

3. Understand “polish” and how it builds confidence

KEYWORDS: confidence, job interview, business meetings, napkin etiquette, how to dine

Working the System: Getting Things DoneMichael Weber, Southwestern Consulting Leadership InstituteMartha’s Vineyard Front

Rightly or wrongly, people judge you by what you accomplish. Ifyou’ve ever started a year with high hopes and big dreams onlyto realize 12 months later that it simply didn’t work out the wayyou wanted, then this workshop is for you! Here are sevensimple, repeatable, and effective strategies that will help you getmore things done and have more fun doing it. And whowouldn't want that?LEARNING OUTCOMES1. Learn the seven steps of planning2. Implement the seven steps by planning two to three real

activities in small groups3. Take forms and strategies with you to improve the planning

process on campusKEYWORDS: seven planning steps, effective planning strategies

A Funny Thing Happened on the Way to Becoming a Leader, Part IPaul Marks, Over the Counter ImprovNantucket

This high energy, highly interactive workshop teaches listeningskills, teamwork, leadership, and public speaking in a formatthat is truly fun. You will be involved in learning from themoment you enter the door. Every improv game is designed tohelp you think outside the box and develop creativity. (This isthe first session of a two-part workshop.)LEARNING OUTCOMES1. Enhance listening skills through observation and interaction2. Learn fun methods to develop camaraderie and teamwork3. Improve public speaking skills4. Learn improv games you’ll take with you to help others

become more comfortable in a social setting5. Understand the benefit and use of the Agreement Principle

(the foundation of improv) and why it worksKEYWORDS: listening skills, teamwork, public speaking, teambuilding

Friday, April 5



PROFESSIONAL WORKSHOPSynergistic Supervision: A Successful Model for Club and Organization AdvisorsMatthew Shupp, Penn State BrandywineMartha’s Vineyard Back

The supervision that student leaders receive is important for learning and mastering a particular craft or set of skills. However,supervision has received little attention in higher education literature. Many entry-level and seasoned professionals who serve asclub and organization advisors are ill-prepared for this task. Synergistic supervision is a process designed to support individualsas they actualize their organizations’ goals and advance their leadership development. Its purpose is to promote the mastery of aparticular craft. Proponents of synergistic supervision believe that collaboration between advisor and student—results insuccessfully meeting the goals of both individuals involved as well as of the overall organization.

LEARNING OUTCOMES1. Assess “lost opportunities” in supervising student clubs and organizations2. Understand the concept of synergistic supervision3. Identify ways to use the synergistic supervision model with student leaders4. Renew the sense of purpose in supervising student leaders

KEYWORDS: supervision, leadership development, collaboration

Friday, April 5

Are You a Leader Prepared to Impactthe World?Joshua Fredenburg, Vision XYAdrienne Salon

In order for the next generation of leaders to overcome and solvesome of the major issues affecting our communities, nation, andworld today, they will need self-awareness, vision, exceptionalcharacter, courage, passion, a powerful team of people, and alearned ability to inspire an ordinary person to become anextraordinary person. In this workshop Joshua Fredenburgprovides you with practical, applicable leadership skills that willchallenge you to make a positive impact on your community,your nation, and the world.LEARNING OUTCOMES1. Discover key leadership skills that have enabled Gandhi,

Mother Theresa, Susan B. Anthony, Winston Churchill andmany others to impact their nations, and the world

2. Recognize the power of self-awareness, visionary leadership,exceptional character, and leading with a strong passion for aspecific cause or group of people

3. Develop a strong team, inspire others, and courageouslyovercome challenges that all leaders face in their journeys

4. Increase your understanding of leadership through theexperiences of the past four generations of amazing leaders

5. Use your energy to make a difference in the worldKEYWORDS: self-awareness, vision, character, courage, passion

Getting Hired: 4 Steps to Landing a Great Job by GraduationHoan Do, Succeeding in the Real WorldDuxbury

Ask any student to describe their greatest concern aboutgraduating, and you’ll most likely hear “finding a job.” In thisworkshop, Hoan will share proven strategies that will help youget hired in these challenging times by drawing on your skills andcompetitive edge. He’ll share his own strategy for career successafter graduation and the story of how he beat out older andvastly more experienced candidates to land his dream job.LEARNING OUTCOMES1. Discover a strategy that will help you to clarify what you want

to do after college2. Learn the hidden qualities that employers want in a candidate3. Recognize the most common mistakes students make when

applying for jobs4. Learn how to differentiate yourself from other candidates

during interviews KEYWORDS: personal strategy, your competitive edge, careersuccess planning, avoiding common mistakes

CONCURRENT WORKSHOPS | 2:45 p.m. - 4:00 p.m.

NCSL Comedy NightRyan Clauson, Jeff MacKinnon, and Kyle PloofGrand Ballroom

Join us for a night of laughs and fun with three of thebiggest comedians in the college market, hosted by RyanClauson, recently named Boston's “best young comic.”Appearing with Ryan are Kyle Ploof, who tours with theComedians of Chelsea Lately and Jeff MacKinnon, nationallytouring comedian and contributor to Saturday Night Live.Kyle, Jeff, and Ryan travel the country together andindividually, performing at colleges. They are meeting inBoston to put on the first ever NCSL comedy showcase!Don't miss it.


Certified Student Leader® Program:Applying New Learning

Taylor Kriley and Mary Shivley, Emporia State UniversityCape Cod

We'll work together to identify what you are learning fromthe conference activities, what new ideas have been sparked,and how you can apply these ideas to yourself, your studentgroup, and your campus community. We'll also engage in aseries of interactive activities that will help you take yourNCSL experience back to your campus and student group.


Friday, April 5

Public Relations 101 for Student LeadersKarrie Bowen, Penn State BrandywineMartha’s Vineyard Front

Student organizations time and again complain about issues likedwindling membership, lack of attendance at events, and studentapathy. It seems that members show up enthusiastic at thebeginning of the semester, but disappear by midterm, leavingstudent leaders frustrated and overwhelmed. The one thing thatthe vast majority of these student leaders have in common? Notmany of them understand the art of public relations! Thisprogram tackles common public relations techniques, such asrelationship management, targeting key publics, using media toattract and maintain membership, and the importance ofcontinual PR monitoring.LEARNING OUTCOMES1. Create self-awareness through identifying personal leadership

styles and values regarding communication2. Demonstrate communication skills and the ability to motivate

others using a variety of public relations methods3. Gain awareness of diversity by learning about targeted publics

and audience assessment4. Recognize the civic and social importance of open

communication and organizational transparencyKEYWORDS: apathy, relationship management, using media,leadership style, communication skills, diversity

How to Do More in Less Time: the Powerful50-50-40 PrincipleRyan ClausonNantucket

Do you find yourself exhausted, staring at your computer late atnight, with a paper due the next day? Do you try to concentratebut find that you cannot focus? Studying for hours on end andcramming are poor ways to do well in school, and they areproven to be ineffective. Your energy while you work is far moreimportant than the actual amount of time you spend working.Ryan teaches the 50-50-40 principle, which will allow you to getmore work done more quickly than you ever thought possible.This simple yet profound system has helped students becomepowerful leaders in today’s busy world and can be applied toevery part of your life.LEARNING OUTCOMES1. Learn a proven method to improve your work while getting it

done more quickly at the same time2. Discover an easy way to boost your energy throughout the day3. Learn a 23-minute meditation practice that will leave you

feeling refreshedKEYWORDS: work efficiently, personal energy, meditation


4:15 p.m. - 5:15 p.m. 6:00 p.m. - 7:00 p.m.


KEYNOTE | 8:30 a.m. - 9:30 a.m.Becoming an Outstanding Student LeaderHoan Do, Succeeding in the Real WorldGrand Ballroom

Have you ever met someone who truly inspired you? Ever worked with a charismatic, dynamic, and captivating person? Haveyou ever found yourself wondering, “What is it about this person that makes them stand out from everyone else?” Hoan Do willshare how to take your leadership skills to the next level so that you can make the impact you desire, inspire those around youto become better, and leave a lasting legacy on campus.

Saturday, April 6

CONCURRENT WORKSHOP | 9:45 a.m. - 11:00 a.m.

Stop Setting Goals. Start Achieving Them!Hoan Do, Succeeding in the Real WorldAdrienne Salon

Setting goals is easy; accomplishing them is challenging.Whether you want to ace a difficult class, get elected to acampus leadership position, or land your dream job aftergraduation, this workshop will help you discover the specificsteps you can take to stack the odds in your favor to achievewhat you want in life.LEARNING OUTCOMES1. Discover the top 5 obstacles that keep people from realizing

their dreams2. Learn a simple 3 step process to achieve your aspirations3. Understand the “real” purpose behind setting goalsKEYWORDS: setting goals, achieving goals, college success

Business Etiquette FundamentalsTish Norman, CAMPUSPEAKDuxbury

Business etiquette focuses on actions deemed appropriate inprofessional settings. By cultivating and practicing makingpositive first impressions in college, it will become easier to dothe same in the workplace, and beyond. We’ll addresspresentation skills, communication tips, dressing for success,and much, much more.LEARNING OUTCOMES1. Discover key grooming tips and why you should take pride in

your appearance2. Learn good business mannerisms and how to cultivate them3. Learn proper etiquette for interactions with colleagues, co-

workers, and upper management4. Learn how to use power language from the classroom to the

interviewKEYWORDS: business etiquette, professionalism, personalappearance, dressing for success


Saturday, April 6

CONCURRENT WORKSHOP | 9:45 a.m. - 11:00 a.m.

Servant Leadership: The Joyful Path to Leadership ExcellenceMatt Tenney, Wanna Save The World, Inc.Martha’s Vineyard Front

Increasing student engagement doesn’t have to be tedious. Byapplying the principles of servant leadership, a leadership styleused by many successful companies, you can make increasingstudent engagement an inspiring, enjoyable endeavor. In thisprogram, Matt Tenney will introduce you to the power of servantleadership by telling the story of how he discovered the joy of alife devoted to serving others: by living and training as a monkfor more than 3 years while confined to military prison forattempting a fraud against the US government.LEARNING OUTCOMES1. Understand why servant leadership is a highly effective

leadership style2. Improve your leadership ability with servant leadership skills3. Learn how servant leadership can increase student

engagement on your campusKEYWORDS: servant leadership, leadership style, studentengagement

Critical Thinking as a Key Leadership Skill (Session Two)Rob Jenkins, The Chronicle of Higher EducationNantucket

For those in leadership positions, the ability to think criticallyand analytically is indispensable. This session will offer apractical definition of critical thinking, using real-world examplesand interactive exercises to help you understand the connectionbetween critical thinking, problem solving, and effectiveleadership.LEARNING OUTCOMES1. Understand what “critical thinking” actually means2. Recognize the importance of problem solving as a leadership

skill3. Understand the connection between critical thinking and

problem solving on a practical level4. Understand the relationship between critical thinking and

problem solving and other leadership skills, such ascollaboration

KEYWORDS: critical thinking, problem solving

PROFESSIONAL WORKSHOPChangeRick Miller, Texas A&M University - CommerceMartha’s Vineyard Back

Creating change at any level is a key function of leadership. Knowing how, why, and when are critical. In this session participantswill learn several formulas for creating sustainable change that matters. As a professional staff member, you will benefit fromlearning to be an architect rather than a victim of change. Come ready to change more than your mind about this constant inour daily lives.LEARNING OUTCOMES1. Learn a change model to help create purposeful, intentional change2. Understand the “change curve”3. Realize how emotions factor into supporting or detracting from change4. Recognize the cost of change vs. the cost of not changing5. Learn about the New Campus Matrix to assist in designing changeKEYWORDS: change models, change curve, creating change, intentional change

NCSL SPRING 2013 Conference14

PROFESSIONAL WORKSHOPA House DividedRob Jenkins, The Chronicle of Higher Education/Georgia Perimeter CollegeMartha’s Vineyard Back

Too often, we see on college campuses a division and a disconnect between “the student services side of the house” and “theacademic side of the house.” This seminar is aimed specifically at student services personnel, such as counselors and student lifedirectors, and is designed to help them learn how to see issues from a faculty perspective, even when they don’t agree.LEARNING OUTCOMES1. Learn to frame requests of and approaches to faculty members in a way that achieves maximum cooperation2. Learn how to present yourself as an education professional and colleague on equal footing with faculty3. Learn how to make “common cause” with faculty members in order to better serve students4. Understand how to advise students who may be in conflict with faculty members5. Realize when to intervene appropriately on students’ behalfKEYWORDS: student life directors, faculty perspective, cooperation, better serve students

A Funny Thing Happened on the Way to Becoming a Leader, Part IIPaul Marks, Over the Counter ImprovAdrienne Salon

This workshop is designed to build on the skills learned in Part I.Returning students will further develop what they learned in thefirst workshop—listening, teamwork, leadership, and publicspeaking skills—helping the activities feel more like secondnature and easier to demonstrate back at school. (This is thesecond session of a two-part workshop. If you didn’t attend partone, you’ll still be able to join this session and learn. We’llreview all previously introduced improv games to enhance yourcomfort level using improv.)LEARNING OUTCOMES1. Develop enhanced listening, teamwork, and public speaking

skills2. Gain improved knowledge of and comfort with improv

through repetition of each game3. Learn how to teach some of these games, and explain the

benefits they can have for individuals and organizations, atschool

4. Understand how using both sides of the brain (the creativeand analytical) at the same time can yield huge rewardsacademically and socially

5. Learn to use “who are you” games to really get to know thepeople in your organizations on a more sincere level

KEYWORDS: listening skills, teamwork, public speaking, teambuilding

Personal BrandingCindy Grosso, Charleston School of Protocol & Etiquette, Inc.Duxbury

According to a study conducted by the Stanford ResearchInstitute, Harvard University, and the Carnegie Foundation, 85percent of your professional success will come from your socialskills or “polish”, while only 15 percent will come from yourtechnical knowledge. In this program we will learn theimportance of personal branding, its components, and how touse the skill of polish to display your personal brand withexcellence. Developing your personal brand will give you moreconfidence and lead to success in business, relationships, andlife.LEARNING OUTCOMES1. Learn the skills necessary to reflect your personal brand with

excellence2. Understand “polish” and how it builds confidenceKEYWORDS: personal brand, polish, personal confidence


Saturday, April 6


21 Irrefutable Laws of LeadershipRick Miller, Texas A&M University - CommerceMartha’s Vineyard Front

Author and speaker John C. Maxwell shares his “21 irrefutablelaws of leadership” around the world. In this session Rick willshow you how student leaders can harness the wisdom andpower of Maxwell’s laws . From understanding youreffectiveness to the importance of leaving a legacy, these lawswill help you grow and develop yourself and the other leadersaround you. Learn now what has taken many seasoned leadersa lifetime to understand.LEARNING OUTCOMES1. Discover John Maxwell’s 21 laws of leadership2. Articulate your own leadership skill sets3. Develop a platform for future learning based on the 21 lawsKEYWORDS: laws of leadership, success as a leader,effectiveness, leaving a legacy

Money Management for LeadersPeter Bielagus, Wealth Educators International, LLCNantucket

Money management problems are a top reason for collegedropout. Let Peter take you on a tour of the money maze usinghumor and real-life examples. You’ll understand what a creditscore is and how to increase your credit score, as well as findthe hidden money in your life, protect yourself from identitytheft, and save money without pain. Discover why many budgetsdon’t work and what you can do about it. Peter shares hisinspiring story of moving from having $5,000 in credit card debtas a student to living a life of abundance today.LEARNING OUTCOMES1. Learn how to check your credit report and score2. Know the six factors that influence your credit score3. Identify three reasons why most budgets fail and what to do

about it4. Understand your personal emotional relationship with money

and how it affects everyday choicesKEYWORDS: credit report, credit score, budgeting, identity theft,saving money, living debt-free, investing


LUNCH | 12:30 p.m. - 1:30 p.m. | Grand Ballroom

Saturday, April 6


PROFESSIONAL WORKSHOPBridging the Gap: Overcoming the Divide between Student Life and Academic AffairsKarrie Bowen, Penn State BrandywineMartha’s Vineyard Back

Faculty and staff work daily to build thriving campus communities that send successful students into the world. Research showsthat student involvement in clubs and organizations leads to stronger ties to the campus and increases the likelihood thatstudents will persist and complete their undergraduate educations. However, one of the biggest issues campuses face is the greatdivide between student life and academic affairs. This workshop focuses on the importance of faculty involvement in studentaffairs and will offer ideas on how to get the busiest people on campus to commit to the success of student life.LEARNING OUTCOMES1. Recognize why a lack of faculty involvement in student affairs exists2. Identify within the faculty community both leadership strengths and areas for enhancement, thereby aiding the development

of strong mentors for student leaders and a network of professional peers3. Define and practice skills that enhance effective, meaningful, and culturally competent communication among individuals,

organizations, and societies4. Refine skills that advance your organization’s and campus’ missions and also offer incentive for the faculty advisor5. Know, practice, and appropriately apply information, skills, capacities, and values in the effective administrative operations of a

student organizationKEYWORDS: faculty involvement, leadership strengths, enhanced communication, student life

Saturday, April 6

The Art of Listening: Listen Your Way to SuccessCindy Grosso, Charleston School of Protocol & Etiquette, Inc.Adrienne Salon

Powerful people have one thing in common--they are goodlisteners, a trait that accounts for much of their success. How wellyou listen is a very important part of your business savvy,professionalism, and polish. There is etiquette to communication,and it starts with the art of listening. People who do not listenwell come across as uncaring or uninterested. Most people donot even know that they are not listening, even when they thinkthey are! This program reveals how and why that is. You willunderstand that listening is a learned skill, an art to be acquired.LEARNING OUTCOMES1. Know how well you listen and how you come across to others2. Understand the difference between hearing and listening3. Realize there is more power in listening than in speaking,

and why4. Learn to persuade other using very few words5. Recognize active listening6. Learn the power of your own voiceKEYWORDS: art of listening, how to be a conversationalist,persuasion, communication etiquette

How to Think (and Plan) Like an ExecutiveMark Snow, HRD PressDuxbury

As a student leader, you have a lot on your mind. Is it distractingyou from thinking clearly about how you will fulfill yourorganization’s most important objectives? Are you and your co-leaders focused and aligned on your major initiatives? Are youimplementing plans efficiently and effectively? Are you reachingyour goals? This session teaches you a simple yet powerful wayto think clearly and get results you need. In this workshop youwill learn how to manage any project by developing a one-pageplan.LEARNING OUTCOMES1. Define success2. Create effective goals and objectives3. Learn how to be accountable for resultsKEYWORDS: strategic planning, one page plan, accountability



Saturday, April 6

The Ultimate Success Habit: How to ImprovePerformance at School and Lead More EffectivelyMatt Tenney, Wanna Save The World, Inc.Martha’s Vineyard Front

Would you like to experience a taste of one of the most populartraining programs at Google and learn how it can help youimprove scholastic performance, increase levels of happiness,and lead by example on your campus? In this program, MattTenney shares the story of how he transformed his greatestfailure into the most important experience of his life through thepractice of mindfulness. Google, Intel, and many other leadingcompanies, as well as many universities, offer mindfulness as away to improve personal effectiveness and develop leaders.LEARNING OUTCOMES1. Significantly decrease stress2. Optimize your mind’s performance3. Develop emotional intelligence4. Increase levels of happiness and understand how that fuels

performanceKEYWORDS: mindfulness, servant leader, reduce stress,emotional intelligence, character

Body Language 101 for Leaders: The Top 10Best and Worst Body Language PositionsRyan Clauson, www.MrAttraction.comNantucket

In this workshop you’ll learn why body language is so necessaryto being an effective leader. Learn what body language is best fordifferent situations including dating, meetings, and jobinterviews.LEARNING OUTCOMES1. Learn the top 10 best body language positions2. Learn the top 10 worst body language positions3. Discover common body language myths4. Understand body language basics by practicing social

scenariosKEYWORDS: body language basics



Saturday, April 6

Comeback KidJeff MacKinnon, Wicked ProductionsAdrienne Salon

Learn about leadership and success through the story of Jeff’sexperience on the TV game show The Price is Right. In one hourat CBS Studios, Jeff went from being a fan of the show to beingpart of its history. He went from sweating his soon-to-explodecar to winning a brand new one. He went from being a personwho expects very little to one who believes in the power of theunexpected and the value of positivity. Jeff pairs the thrill of beingon The Price is Right with the mental attitudes that can makeanyone a winner. “Comeback Kid” does not simply tell about acool experience on television--it offers living proof that anythingis possible with an open mind. It takes ideas that have beenlong ingrained in motivational and spiritual practices and bringsthem alive in a fun, accessible experience.LEARNING OUTCOMES1. Understand how to find “positive state”2. Learn how to visualize success3. Discover what it means to “live your truth”4. Learn how to commit to your intentions5. Learn how to test the limits of your expectationsKEYWORDS: visualizing success, finding positive state, commit toyour intentions, testing the limits of expectations

Public Speaking 101Tish Norman, CAMPUSPEAKDuxbury

Tish demonstrates the fundamental public speaking andpresentation skills all leaders need. Her non-intimidatingapproach helps attendees demonstrate their skills throughhands-on practice. You’ll deliver mini-speeches, practicing the useof voice, tone, and body gestures to enhance your message, andreceive immediate constructive feedback. Participants will walkaway motivated and confident, with public speaking strategiesthat work.LEARNING OUTCOMES1. Learn ways to build your credibility2. Understand how to structure a speech3. Discover how to build rapport with an audience4. Improve your self-confidenceKEYWORDS: public speaking, presentation skills, body gestures,voice, building rapport, structure of a speech


PROFESSIONAL WORKSHOPThe Ultimate Success Habit: How to be Happier and Improve Performance at WorkMatt Tenney, Wanna Save The World, Inc.Martha’s Vineyard Back

Are you being asked to do more with less? Does it often seem like you’re on the job even when you’re at home? In thisprogram, Matt Tenney introduces you to the practice of mindfulness by telling you how he transformed his greatest failure intothe most important experience of his life. Offered by many leading companies like Google and Intel to improve personaleffectiveness and develop leaders, mindfulness helped Matt thrive in one of the most stressful environments in the world, and itcan help you thrive as a student advisor.LEARNING OUTCOMES1. Significantly decrease stress2. Optimize the mind’s performance3. Develop emotional intelligence4. Increase happiness and understand how that fuels performanceKEYWORDS: mindfulness, reduce stress, emotional intelligence, character


Saturday, April 6

Who's Minding the Zoo? Dealing with DifficultPeopleRick Miller, Texas A&M University - CommerceMartha’s Vineyard Front

Have you ever sat in a meeting wondering just how you got putin charge of the zoo? You’ve got “allegators” (those folks whomake allegations without facts), monkeys (those who are high-energy and want to play), tigers (social predators on the prowlfor power), Ccamels (hard, long-suffering workers),snakes(enough said), and a host of other animals. You can’tshoot them; they are your members! Learn how to care, feed,and take control of your personal zoo in a fun, fast-moving,interactive session. (No animals or students will be hurt orinjured in the process of making this session happen.)LEARNING OUTCOMES1. Recognize the typical difficult people encountered in work

teams and organizations2. Develop strategies for dealing with difficult people3. Gain a new point of view about people you serve and work

with4. Develop an appreciation of the unique talents each member

brings to the tableKEYWORDS: dealing with difficult people, working in teams,appreciating the talents of team members

Negotiation for LeadersPeter Bielagus, Wealth Educators International, LLCNantucket

Although mastery of the art of negotiation is a skill leaders seek,it is rarely taught. Leaders continually form new relationships,resolve conflicts, and introduce alternative points of view. In thisengaging workshop you will learn basic and advancednegotiation techniques you’ll use as a student and as aprofessional. The best way to understand the principles ofnegotiation is to practice using real money. Whatever younegotiate, you get to keep!LEARNING OUTCOMES1. Identify the two types of negotiation and the effectiveness of

each one2. Learn five key negotiation tactics and how they are used3. Apply negotiating skills for effective communication with

individuals and groups4. Resolve conflicts using negotiationKEYWORDS: art of negotiation, resolving conflict, five key tactics,effective communication


Networking EventTish Norman, CAMPUSPEAKGrand Ballroom

Networking is about building relationships, and it can bedone one-on-one, in groups, or online. If you thought youhad fun meeting people via social media, just wait until youarrive at this event. Bring your energy, because it’s speed-dating and musical chairs rolled into one. Get ready toconnect with a large number of people in a very short time.Let the networking begin!LEARNING OUTCOMES1. Learn how to prepare to network so you connect2. Practice networking’s most valuable practices (MVPs)3. Build confidence through a series of successful

conversations4. Learn personal branding techniques


Certified Student Leader® Program:Retreat

Taylor Kriley and Mary Shivley, Emporia State UniversityCape Cod

Bring what you’ve learned during the conference back to

your group at the CSL retreat. With the help of program

facilitators and a detailed workbook guide, you'll complete

interactive activities and create a strategic plan for launching

your own project, event, or new idea on your campus. After

successfully completing your strategic plan, you will earn the

Certified Student Leader designation and be honored at the

awards ceremony on the conference’s final day.

4:45 p.m. - 6:15 p.m. 6:30 p.m. - 8:00 p.m.


Sunday, April 7

GENERAL SESSION

Breakfast

30 Ideas in 30 Minutes: Best Practices Forum

This fast-paced 30 minutes is your chance to present in a public forum an overview of asuccessful program, community service project, or any innovative idea put into action thathas improved your campus or community. Be prepared to describe in sixty seconds yourcampus group's program, the program's goals, and how it made a difference to bringabout positive change.

Certified Student Leader® Program: Certificate PresentationTaylor Kriley and Mary Shivley, Emporia State University

Join us as we recognize and celebrate with those earning the Certified Student Leader®designation at the 74th assembly of NCSL. Successful candidates will be honored for theirachievement and join a distinguished group of student leaders who have achieved thisdesignation over the past thirty years.

Conference Adjourns

8:00 a.m. - 8:45 a.m.

Grand Ballroom

8:45 a.m. - 9:15 a.m.

Grand Ballroom

9:15 a.m. - 10:00 a.m.

Grand Ballroom

10:00 a.m.

Optional ProgramADVISORS’ PRECONFERENCE WORKSHOP Thursday, April 4 | 9:00 a.m. - 12:00 p.m.

Small Fish, Big Ocean: Engaging and Training Today’s Student LeadersPresenter: Nancy Hunter Denney, Zing! Leadership Dev. Systems, LLCNantucket

To develop student leaders capable of changing the world, advisors need not only the motivation, but the methods, mediumsand magic. In this preconference session you’ll learn how to facilitate the growth and development of your students by givingthem plenty of room to ‘swim’. We’ll explore intentional ways of maximizing the success of a series, a course, a stand-aloneworkshop, a weekend retreat, or a visual display. Innovative training techniques and methodologies designed to inspire criticalthinking, encourage participation, and motivate students to become part of their learning process will be covered. Thedevelopment of learning outcomes will be presented along with instruction on how to develop training outlines, curriculum,and original self-assessment tools. You’ll leave with an understanding of how to ‘cast a large net’ to ensure a diversity ofprogram offerings for all levels of leaders along with detailed handouts that support the program’s content.LEARNING OUTCOMES1. Understand the diversity of student learning styles2. Learn to quickly identify learning outcomes3. Gain knowledge of leadership programs that offer a progression of skill development4. Understand how to present leadership development opportunities


CERTIFIED STUDENT LEADER®

PROGRAM SCHEDULE

Group Development – Get ready to experience facilitated networking activities designedto encourage fast connections with participants from other schools. You will experiencethe group development process by rapidly forming a group with other students. You’llwork with this group throughout the conference, completing activities and sharing incollaborative leadership. The group development skills learned in this workshop arevaluable tools you will use again when you get back to campus.

Applying New Learning – We’ll work together to identify what you are learning from theconference activities, what new ideas have been sparked, and how you can apply theseideas to yourself, your student group, and your campus community. We’ll also engage in aseries of interactive activities that will help you take your NCSL experience back to yourcampus and student group.

Retreat – Bring what you’ve learned during the conference back to your group at the CSLretreat. With the help of program facilitators and a detailed workbook guide, you'llcomplete interactive activities and create a strategic plan for launching your own project,event, or new idea on your campus. After successfully completing your strategic plan, youwill earn the Certified Student Leader designation and be honored at the awardsceremony on the conference’s final day.

Certificate Presentation – Join us at the awards presentation as we recognize andcelebrate the achievement of the student leaders who have successfully completed theprogram

Thursday, April 46:00 p.m. – 7:30 p.m.Nantucket

Friday, April 54:15 p.m. – 5:15 p.m. Cape Cod

Saturday, April 64:45 p.m. – 6:15 p.m.Cape Cod

Sunday, April 79:15 a.m. – 10:00 a.m.Grand Ballroom

CERTIFIED STUDENT LEADER® PROGRAM LEARNING OUTCOMES• Learn time-management skills, develop greater autonomy and self-motivation• Develop productive relationships through networking and building partnerships• Create a strategic vision, goals, and action plans for your group• Learn how to develop your campus organization by recruiting, retaining, engaging, motivating, and delegating• Build cohesive groups through better communication, confident public speaking, and creative group facilitation• Learn the steps to create a new initiative from idea formation to project planning to implementation• Use project management tools • Know the importance of passing the leadership of your group to new group members

Program Facilitators: Taylor Kriley and Mary Shivley, Emporia State University


KEYNOTE PRESENTERS

Ryan Clauson www.MrAttraction.comKnown as “Mr. Attraction,” Ryan Clauson is aprofessional dating coach, stand-up comedian,body language expert, and author of The Nine

Rules of Attraction. Ryan teaches social skills that have helpedthousands of men and women build confidence and makestronger connections. Campus Activities Magazine recognizedRyan as the Fastest Rising Star in 2010.(603) [email protected]

Hoan Do Succeeding in the Real WorldHoan Do is an inspirational speaker, acclaimedauthor, and a recipient of the Verizon WirelessMotivator Award. He is fiercely committed to

sharing practical advice that helps students succeed in schooland in life. Recognized as the best youth mentor byInternational Examiner, Hoan travels across North Americasharing strategies for college success, leadership development,and stress management.(866) [email protected]@hoandowww.succeedingintherealworld.com

Brian Kibby McGraw-Hill Higher EducationBrian Kibby is president of McGraw-Hill HigherEducation, a leading innovator in thedevelopment of 21st-century teaching and

learning solutions for postsecondary and higher educationmarkets worldwide. He is responsible for the overall strategicdirection of the higher education business and the developmentof market-leading digital tools, platforms and services, includingMcGraw-Hill Connect, an all-digital course managementplatform, and McGraw-Hill LearnSmart, the world’s leadingintelligent and super-adaptive learning technology. Beforejoining McGraw-Hill in March 2011, he was with PearsonEducation, where he was senior vice president of Sales,Marketing and Business Development, leading a business thatexperienced record growth during his tenure. While at Pearson,he directed the launch of the most successful series of productsin the company's history. He began his publishing career withMcGraw-Hill Education as an account executive in 1991 andlater served as president and general manager of McGraw-HillEducation in Australia and New Zealand. He holds a bachelor’sdegree in finance from Western Illinois University.

Matthew Shupp Penn State BrandywineMatthew Shupp is the director of student affairsat Penn State Brandywine. He received his Ed.D.in higher education administrative leadership

from Widener University. He is past president of thePennsylvania College Personnel Association and has contributednumerous articles to NASPA’s Journal of Student AffairsResearch and Practice, ACPA’s About Campus, Acuho-I’s TalkingStick, and reslife.net. Matthew has presented leadershipworkshops for college and university students all over thecountry. He enjoys running very long distances and also enjoysjumping out of airplanes.(610) [email protected]

Jon Vroman Front Row On CampusJon Vroman is an international speaker, best-selling author, and was voted “Campus Speakerof the Year.” He operates by five core values:

make authentic connections, create your own reality, be open tochange, commit fully, and contribute to others. He travels theworld talking with students about what it takes to Live CollegeLife in the Front Row™. In 2005, Jon founded the Front RowFoundation (www.FrontRowFoundaton.org), which has raisedmore than $900,000 to help people with life-threateningillnesses get front row seats to the concert or sporting event oftheir dreams. Jon lives in New Jersey with his wife and son.(856) [email protected]@jonvromanwww.FrontRowOnCampus.com


WORKSHOP PRESENTERS

Peter Bielagus Wealth Educators International, LLCPeter became young America’s financial coachthe hard way – by falling deeply into credit carddebt. Six months into his freshman year of

college, he owed more than $5,000. Determined to get throughthis money maze, Peter read more than 300 books on personalfinance and human development, interviewed experts, andattended seminars. By graduation he had paid off all his creditcard debt. As a financial author, speaker, and consultant, Peternow shows college students how to jumpstart their financiallives. He promises to put more money into your pocket today.(603) [email protected]

Karrie Bowen Penn State BrandywineKarrie Bowen is an instructor of communicationat Penn State Brandywine, where her academicresearch, which is rooted in grassroots organizing,

public relations, and fundraising, lends well to her commitmentto the campus’ student affairs department. For the past six yearsshe has served as the advisor of The Lion’s Eye, Brandywine’scampus newspaper, where she oversees a staff of more than 20students. She also has been the co-advisor of the campuschapter of THON, the largest student-run philanthropicorganization in the world since 2010. Her service to the campuscommunity also includes the position of chairperson for thePenn State Brandywine Commission for Women, teaching andaiding in course development for Penn State Brandywine’sGlobal Programs curriculum, and running her department’sinternship program. She received both her B.A. in speech andcommunication studies and her M.A. in communication studiesfrom Edinboro University of Pennsylvania.(610) [email protected]@karriebowen

Joshua Fredenburg Vision XYJoshua Fredenburg is a speaker, author,leadership expert, and Generation Y televisioncommentator who is on a mission to empower

emerging leaders worldwide with effective leadership, career,relationship, and success strategies. He has published fourbooks and developed an annual national leadership event, theCircle of Change Leadership Conference, to help students

achieve career success after graduation. Joshua mentors studentleaders throughout the country; writes a monthly newsletter onleadership, career, and relationship success; and serves on theboard of directors for the Lois Swan Leadership Center atCalifornia State University, Long Beach.(310) [email protected]@visionxywww.visionxy.com

Cindy Grosso Charleston School of Protocol & Etiquette, Inc.Cynthia Grosso is a corporate etiquette expertand has been a speaker, teacher, and consultantin this arena for more than 15 years. She is the

founder of the Charleston School of Protocol and Etiquette.Cynthia has appeared as an etiquette expert on the Dr. PhilShow and Oprah. She is the author of the Professional SavvySeries, an online learning program for professional tablemanners that is the only one of its kind in the world and whichwon a bronze medal global award from Brandon Hall forexcellence in e-learning. She is the recipient of the OutstandingAmerican Award, given by the United States Jaycees foroutstanding community service. She focuses on the critical tenpercent, “the polish” businesspeople and college graduatesneed to compete and grow in the corporate environment.(843) 207-1025cgrosso@charlestonschoolofprotocol.comwww.CharlestonSchoolofProtocol.com

Nancy Hunter Denney Zing! Leadership Dev. Systems, LLCNancy Hunter Denney is a speaker, author, andinspirational educator specializing in highereducation and leadership. She is the author of

five books, including The Now Factors of College Success, andZing! 21 Insights on Maximizing Your Influence. Her sixth book,Wisdom from the Road, is coming out this spring. Nancy hasappeared with Dr. Phil McGraw, Suze Orman, and SoledadO’Brien, and has 12 years of experience in student affairs and 20years of experience as a full-time professional speaker. Shestrives to touch the lives of those who hear her words of hope,faith, and motivation.(508) [email protected]@NancyHDenneywww.nancyhunterdenney.com


WORKSHOP PRESENTERS

Rob Jenkins The Chronicle of Higher Education/GeorgiaPerimeter CollegeRob Jenkins is a nationally-known columnist forThe Chronicle of Higher Education and the author

of Building a Career in America’s Community Colleges. He isalso a frequent speaker at conferences and on college anduniversity campuses across the country. After nearly 20 years incollege administration as a program director, department chair,and academic dean, he currently serves as associate professor ofEnglish at Georgia Perimeter College, near Atlanta.(404) [email protected]

Taylor Kriley Emporia State UniversityTaylor Kriley is the assistant director for theCenter for Student Involvement at Emporia StateUniversity. She teaches within the minor in

leadership and facilitates leadership presentations andworkshops. Her passion to help students develop through thepower of leadership stems from her unique leadership identityjourney. Taylor's mission is to ignite inspiration and empowerleadership education in order to create authentic, active citizensto lead the world. She challenges and inspires people throughher innovative questions and unique perspectives. Taylor has aB.A. in communication and an M.S. in counselor education fromEmporia State University.(620) [email protected]

Jeff MacKinnon Wicked ProductionsJeff MacKinnon is a comedian, host, and writerwho refines the art of stating his opinions as factsand has been featured on NBC, CBS, MTV, Sirius

XM, Comedy TV, and on the Comedy Central Comics to Watchshowcase. He performs at festivals around the world, includingthe Edinburgh Fringe Festival, is a regular performer atnationally-renowned clubs such as the Hollywood Improv andThe Comedy Store, and has contributed material to SaturdayNight Live’s “Weekend Update.” His debut comedy album BringMe to Your Mother, was released in September 2011 and soldmore copies than zero. Jeff can be seen seeking attention andvalidation in comedy clubs, theaters, bars, VFW’s, coffee shops,college auditoriums, and sidewalks adjacent to those venues.(303) [email protected]@wickedcomedywww.jeffmackinnon.org

Paul Marks Over the Counter ImprovPaul Marks is the owner of Briarcliff Hall, a privateSAT school. In 2009, Paul put his two loves,teaching and improvising, together and formed

Over the Counter Improv. His more than 17 years of privateteaching experience made improv a natural extension of hisoutgoing teaching methodology. Paul started with two studentsin his inaugural improv class; his second session was almost full,and every class since has had a waiting list. Paul also performsimprov and sketch comedy for corporations, charitable events,and festivals.(704) [email protected]

Lucilia McConkey Keystone CollegeLuci McConkey holds a B.S. in child and societyfrom Keystone College and an M.S. in humanservices from Capella University. She currently

serves as director of student activities for Keystone College, afterhaving been inspired by the former director to pursue a career instudent affairs. Luci works in a place and position that she loves--her students inspire her every day--and they are excited aboutand proud of the work they do. She lives in Nicholson,Pennsylvania with her husband and baby, Rylan Patrick.(570) [email protected]@keystone.edu

Rick Miller Texas A&M University - CommerceRick Miller is a speaker and consultant who workswith corporations, associations, non-profits, andeducational institutions across the U.S., Canada,

and Australia. Using storytelling and interactive exercises, Rickmotivates audience members to discover their strengths andcreate new opportunities. He is currently on the training anddevelopment staff at Texas A&M University-Commerce, is aCertified Strengths Based Educator (Gallup), and a part of theJohn Maxwell team of speakers and coaches.(903) [email protected]


WORKSHOP PRESENTERS

Tish Norman CAMPUSPEAK and Transforming Leaders NowTish Norman, M.Ed is the executive director ofTransforming Leaders Now, Inc., a leadershipdevelopment company specializing in educational

programming topics such as leadership, women, careerdevelopment, and the African American experience. Havingspoken in 43 states and 8 countries, Tish has become a favoriteamong universities, associations, and leadership conferences.Tish has published several articles in collegiate publications andis a contributing author of From Mediocre to Magnificent andLeading the Way, Stories of Inspiration and Leadership.(303) [email protected]

Mary Shivley Emporia State UniversityMary Shivley serves as the director of leadershipat Emporia State University and works to enhancethe out-of-classroom experience for students in

the Center for Student Involvement. Mary created and facilitatesthe Leadership Education and Development (LEAD) program,which provides opportunities for students who want to getpractical experience using leadership skills. She helped to createthe minor in leadership on the ESU campus and teaches severalof the courses. Mary also advises the Associated StudentGovernment, SWARM Leaders, and Sigma Alpha Lambda, anational honorary leadership society.(620) [email protected]://emporia.edu/leadership

Mark Snow HRD PressMark Snow is the vice president of performancetechnology at HRD Press. He has worked withmore than 100 organizations on a variety of

performance improvement initiatives specializing in the areas ofstrategic planning and workforce education. Mark specializes inanalyzing organizational and individual performance,instructional design for classroom and eLearning courses, anddefining success metrics to ensure alignment to business needs.He is a member of The Institute of Management Consultants,The American Society of Training and Development, TheInternational Society for Performance Improvement and TheSociety for Human Resource Management.(413) [email protected]@hrdpresswww.hrdtrainingsolutions.com

Lucas Taylor Keystone CollegeLucas is an engaging presenter with a compellingmessage of how to use structure and policy forclubs and organizations in a positive way. He

attended Keystone College and earned a B.S. in teaching, childand society. Lucas is a 2009 alumnus of the NCSL CertifiedStudent Leader program. Lucas also has studied and taughtaround the world in places like Greece, the Czech Republic,Germany, Hungary, and the United Kingdom. Lucas is currentlythe assistant director of student activities at Keystone College.He also volunteers at the local public broadcasting station, WVIA.(570) [email protected]

Matt Tenney Wanna Save The World, Inc.Matt Tenney believes that kindness, compassion,generosity, and service are the most powerfulsecrets to success. As a professional speaker and

author, Matt shares practical tools used by many leadingcompanies like Google and Intel, to help people improve theirleadership skills and personal effectiveness. Since 2006, aftertransforming his greatest failure into the most importantexperience of his life, Matt has co-founded and led two non-profits, written two books, and become a certified leadershipdevelopment consultant with the prestigious Perth LeadershipInstitute.(813) [email protected]@MattTenney1www.MattTenney.com

Michael Weber Southwestern Consulting Leadership InstituteMichael Weber founded the SouthwesternConsulting Leadership Institute in 1993 with thefocus of helping leaders build the skills and

habits needed for today’s dynamic business environment. Sincethen Mike has presented to more than 100,000 students andadults at conferences and colleges from Maine to California. Hebrings a fresh voice to the process of growth, change, andleadership. Mike helps his audiences to change how they act--byfirst changing how they look at life. Change is rarely easy, butwith the right tools and mental attitude, it can be a whole lot offun.(603) [email protected]


2013 SPRING CONFERENCE EXHIBITORSNCSL thanks our spring 2013 exhibitors for their partnership with us.

Exhibit hours are 8:30 a.m. to 5:00 p.m. Thursday, April 4th.

Campus OrbCampus Orb is a technology based company founded by formeractive student leaders. Our mission is to help schools connect withstudents, and to help students get more deeply involved with theircampus. We offer affordable, beautiful, and feature rich smartphone(iPhone/android) apps and website designs. We give you the abilityto update your app(s) or website easily and instantly without theneed to code. Anyone can do it!www.campusorb.com

College Discount CardsGet credit for saving your students money and show them that youcare! Founded in 1998, College Discount Cards is the leadingprovider of discount cards for college students, currently serving 55colleges and reaching over 500,000 students. Each card hasdiscounts from 20+ local businesses. Student government andother organizations purchase the cards and give them away free tostudents. This makes your student organization look good, andshows that you care. It is a great welcome gift for incomingfreshmen this summer and fall. Kick off your new administrationwith savings for your students that will only help your legacy.www.collegediscountcards.com

Cross-Cultural SolutionsCross-Cultural Solutions is a nonprofit organization working toaddress critical global issues by providing meaningful andsustainable volunteer services to international communities and bycontributing responsibly to local economies. With 12 uniqueprogram sites around the globe, we’re changing the wayvolunteering is done, making it a safe, exciting adventure of alifetime. Our vision is of a world where people value cultures thatare different from their own, are aware of global issues, and areempowered to effect positive change. If you're looking for a one-of-a-kind international internship program – or a meaningfuland fun way to spend a break – Cross-Cultural Solutions can helpyou achieve a balanced program that works for you.www.crossculturalsolutions.org

Harvard Kennedy School Harvard Kennedy School maintains an abiding commitment toadvancing the public interest by training skilled, enlightened leadersand solving public problems through world-class scholarship andactive engagement with practitioners and decision makers. Theschool offers the depth, reflection, insight, and excellence of ideasand teaching that can shape future leaders, affect public policies,and make an impact on people and their daily lives. We offermaster’s degrees in public policy and public administration. www.hks.harvard.edu

FreezeCrowdFreezeCrowd is a social networking platform for college studentsand alumni that connects people in group photos.www.freezecrowd.com

McGraw Hill Higher EducationIt's an exciting time to join the McGraw Hill Higher Education team!As a Student Ambassador you will help shape the future as youpartner with a company that is leading the way in personalizingeducation through powerful adaptive technologies. Developvaluable business skills. Connect with faculty and students.Network with a Fortune 500 Company. Learn how you can becomean Ambassador today.www.mhheambassadors.com

P.W. Leopard P.W. Leopard creates and manages easy to implement programs toenhance the lives of your university and college students. For moststudents who attend university and college the transition fromliving away from home can be difficult. By participating in ourprograms you will be providing your students with valuable,essential and helpful products to help them through thischallenging transition. There is only one chance to make a firstimpression on your new students. We want to help make it thebest it can be. In the 2013 P.W. Leopard orientation pack you findtoiletries students hate to buy but have to spend money on, fooditems students love to eat or snack on, and other essential items.www.pwleopard.com

Places4StudentsPlaces4students.com is the exclusive off-campus housing listingservice for over 100 college and university campuses throughoutNorth America. As a school's partnered service, faculty and staffpromote Places4Students.com and refer students directly to thecustomized webpage established for their campus. Benefits forstudents are that all online student services are provided for free,including rental property listing searches, roommate profiles andstudent sublets. Benefits for schools include partnership with aproven service since 2003; detailed reporting and tracking ofresults; fully trained professionals to service schools, students, andlandlords alike; no administrative or service responsibilities, plus asubstantial revenue share. We help students find a home awayfrom home! www.places4students.com

Sigma Alpha LambdaSigma Alpha Lambda is a national leadership and honorsorganization dedicated to developing the individual member andserving campuses and communities around the country. Themission of Sigma Alpha Lambda is to recognize students foracademic achievement, engage them in service, and develop themfor leadership. There are over 100 Sigma Alpha Lambda chapters in36 states striving to make an impact in the lives of students andcommunities. We have partnerships with: NCSL, BeyondCredentials, the American Cancer Society, Feeding America,National Youth Service Day and the President's Volunteer ServiceAward. Visit our website for information about a chapter near youor to find out how to start a chapter at your university.www.salhonors.org

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National Center for Student Leadership Spring 2013 Program