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Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committe ric Hilliard – Web & Social Media Coordinato Katie Keen – Wildlife Outreach Technician Wildlife Division

Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard Web Social Media Coordinator Katie

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Our Goals Produce relevant materials in a format that people will want to view. Utilize social media to increase the reach of our message. Create positive peer-to-peer sharing of produced materials through social media channels. Keep our customers informed and educated with creative and visually appealing products. Become innovative leaders in government communications in Michigan and beyond.

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Page 1: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

Natural Resource Commission MeetingSeptember 12, 2013

NRC Marketing and Outreach Advisory Committee

Eric Hilliard – Web & Social Media CoordinatorKatie Keen – Wildlife Outreach Technician

Wildlife Division

Page 2: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

The Changing Digital Habitat

• Over 50% of the world population is < 30• Social Media is now the #1 online

activity• YouTube is the 2nd largest search engine • 93% of marketers use social media for

business• Organizations that fail to adapt to the

changing habitat are in danger of going extinct. (Qualman, 2012)

Page 3: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

Our Goals

• Produce relevant materials in a format that people will want to view.

• Utilize social media to increase the reach of our message.

• Create positive peer-to-peer sharing of produced materials through social media channels.

• Keep our customers informed and educated with creative and visually appealing products.

• Become innovative leaders in government communications in Michigan and beyond.

Page 4: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

Digital Reach With Video

7 videos produced since April 2013…

15,403 views

6,023 views

3,583 views

12,141 views

5,568 views

13,724 views

1,015 views

Page 5: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

Digital Reach With Video

…resulting in:

• Over 57,000 views on YouTube• 166 shares on Facebook• 184 “likes” on Facebook• A number of positive public comments

regarding the videos

Page 6: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

Interactive Digests

Page 7: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

PDFs to Mobile Apps

Page 8: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

Are There Results?

• Substantial numbers showing consumption of produced materials

• Positive feedback and social media shares of videos

• Increased awareness of our various messages (fawns, bears, PMH, etc.)

• Increased Sales…

Page 9: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

Are There Results?

Pure Michigan Hunt

Sales 9/201210,700 applications

Pure Michigan Hunt

Sales 9/201319,451 applications

An 82% increase in sales!

Page 10: Natural Resource Commission Meeting September 12, 2013 NRC Marketing and Outreach Advisory Committee Eric Hilliard  Web  Social Media Coordinator Katie

Questions?