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A

PROJECT REPORT ON

A STUDY ON ADVERTISING EFFECTIVENESS

Submitted in partial fulfillment of the requirements

For the award of Master Degree

InBUSINESS ADMINISTRATION

BYKHAJA IMRAN MD (10141E0019)

Carried out atPEPSICO INDIA HOLDINGS PVT. LTD.

Under the esteemed guidance of

Mr. N. Goverdhan Reddy, MBA (Asst. Professor)

DEPARTMENT OF BUSINESS ADMINISTRATION

S.R.T.I.S.T. NALGONDA

DEPARTMENT OF BUSINESSADMINISTRATION

SWAMI RAMANANDA TIRTHA INSTITUTE

OF SCIENCE AND TECHNOLOGY

(Affiliated to JNTU University, Hyderabad)

Ramananda Nagar, Post. SLBC, Nalgonda.

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CONTENTS

Page no:

CHAPTER-I

INTRODUCTION 02 - 09

Need for the study

Objectives of the study

Research methodology

Scope of the study

Limitations of the study

CHAPTER-II 11 - 15

INDUSTRY PROFILE

CHAPTER-III 17 - 26

COMPANY PROFILE

CHAPTER-IV 28 - 39

LITARETURE RIVIEW

CHAPTER-V

DATA ANALYSIS 40 - 63

FINDINGS 65

SUGGETIONS 66

QUESTIONNAIRE 68 - 71

BIBLIOGRAPHY 73

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CHAPTER I

INTRODUCTION

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Advertising is an art not a science. Effectiveness of which cannot be measured

with a mathematical or empirical formula some advertisers argue that advertising

efforts go to waste, but every advertiser is keenly interested in measuring or in evaluation

of advertising effectiveness. Testing for the effectiveness of advertisement will lead

advertisement testing must be done either before or after the advertisement has done in

the media. It is of two types, protesting which are done before the advertisement has been

launched and one is referred to as cost testing which is done before the advertisement has

been launched and one is referred to as cost testing which is done after launching the

advertising campaign. The basic purpose of advertising effectiveness is to avoid costly

mistakes, to predict the relative

Strength of alternative strength of alternative advertising strategies and to increasetheir efficiency. In measurement of advertisement effectiveness feedback is always useful

even if it costs some extra expenditure to the advertiser.

The objectives of all business are to makes profits and a merchandising concern

can do that by increasing its sales at remunerative prices. This is possible, if the product

is widely polished to be audience the final consumers, channel members and industrial

users and through convincing arguments it is persuaded to buy it. Publicity makes a thing

or an idea known to people. It is a general term indicating efforts at mass appeal. As

personal stimulation of demand for a product service or business unit by planting

commercially significant news about it in a published medium or obtaining favorable

presentation of it upon video television or stage that is not paid for by the sponsor.

On the other hand, advertising denotes a specific attempt to popularize a specific

product or service at a certain cost. It is a method of publicity. It always intentional

openly sponsored by the sponsor and involves certain cost and hence is paid for. It is a

common form of nonpersonal communication about an organization and or its products

idea service etc. that is transmitted to a target audience through a mass medium. In

common parlance the term publicity and advertising are used synonymously.

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What is advertising?

The word Advertising has its origin from a Latin word Adventure which means to turn

to. The dictionary meaning of the word is to announce publicity or to give public

concerned to a specific thing which has been announced by the advertiser publicity in

order to inform and influence them with

Reread them or pass them on to other. Some magazines have prestige value. The

marketer can cover national or large regional markets at a low cost per contract

(per individual reached). Magazines generally offer high-quality printing

of advertisement.

Simply stated advertising is the art "says green." Advertising is a general term for and all

forms of publicity, from the cry of the street boy selling newspapers to the most celebrate

attention attracts device. The object always is to bring to public notice some articles or

service, to create a demand to stimulate buying and in general to bring together the man

with something to sell and the man who has means or desires to buy".

Advertising has been defined by different experts. Some of the quoted definitions are:

According to American Marketing Association Advertising is any paid form of

nonpersonal paid of presentation of ideas goods or services by an identified sponsor.

Indian marketing association has defined advertising as any paid form of nonpersonal

presentation and promotion of ideas, goods or services by an identified sponsor. The

medium used are print broadcast and direct.

Stanton deserves that "Advertising consists of all the activities involved in presenting to a

group a nonpersonal, oral or visual openly, sponsored message regarding a product,

service, or idea. This message called an advertisement is disseminated through one or

more media and is paid for by the identified sponsor.

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Advertisement carries:

In business world the terms in mainly used with reference to selling the product of

the concern. The advertising, as Jones defines it is "a sort of machine made mass

production method of selling which supplements the voice and personality of the

individual salesman, such as manufacturing the machine supplements the hands of the

craftsman." It is thus a process of buying/sponsor/identified media space or time in order

to promote a product or an idea. From a careful scrutiny of the above definition, the

following points emerge:

Advertising is a paid form and hence commercial in nature. This any sponsored

communication designed to influence buyer behavior advertising. Advertising is non-

personal. Unlike personal selling, advertising is done in a nonpersonal manner through

intermediaries or media whatever the form of advertisement (Spoken, written or visual).

It is directed at a mass audience and not directed at the individual as in personal selling.

Advertising promotes idea, goods and services. Although most advertising is designed to

help sell goods, it is being used increasingly to further public interest goals. Advertising

is identifiable with its sponsoring authority and advertiser. It discloses or identifies the

source of opinions and ideas. Advertising thus is: 1. Impersonal 2.A communication of

ideas. 3. Aimed at mass audience 4.By a paying sponsor. The two forms of

mass communication that are something confused with advertising or publicity and

propaganda. If we eliminate the elements of the "paying sponsor" (The paid requirement)

we would have the element of publicity left: For publicity is technically speaking,

advertisement without payment. In a similar manner. If we eliminate the requirement of

an "identified sponsor", the resulting communication is propagandistic. It is important for

us to emphasize that advertising may involve the communication of ideas or goods of

service. We are all aware that advertising attempts to sell goods and services. But we mayoverlook the more important fact that it often sells ideas.

NEED OF THE STUDY

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Need to doing the study on advertising effectiveness is whether the Advertising

campaign was successful or not, the awareness level of products, the advertising

campaign increased the customer base or not and which media carry the

advertisement successfully.

OBJECTIVES OF THE STUDY

1. To know the effectiveness of advertising towards Pepsi Co cool drinks.

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2. To understand the most effective media for advertisement for PepsiCo Cool drinks

3. To find out the reasons for liking the advertisement of PepsiCo cool drinks

RESEARCH METHODOLOGY

Research is a procedure of logical and systematic application of the fundamentals

of science to the general and overall questions of a study and scientific technique which

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provide precise tools, specific procedure and technical rather than philosophical means

for getting and ordering the data prior to their logical analysis and manipulation.

Different type of research designs is available depending upon the nature of research

project, availability of able manpower and circumstances.

1. Research Design: The research design is the blueprint for the fulfillment of

objectives and answering questions. It is a master plan specifying the method and

procedures for collecting and analyzing needed information.

2. Data Collection Methods: The source of data includes primary and secondary

data sources.

Primary data: Primary data has been collected directly from sample respondents

through questionnaire and with the help of interview.

Secondary data: I was collected the secondary data from Standard textbooks,

Newspapers, Magazines and Internet sources.

3. Research Instrument: Research instrument used for the primary data collection

is Questionnaire.

4. Sample Design: Probability Sampling.

Sampling Technique: Convenience

Sample Size: 100 Respondents.

Area of Study: Dilsukh Nagar, Hyderabad.

Statistical Tool Applied: Percentage Analysis.

SCOPE OF THE STUDY

1. The study will attempt to find out the advantages level of products.

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2. The study can help to find out whether the advertisement is reached the target

audience.

3. The advertiser can identify the gap of improvement themselves.

4. The study can find out whether the advertisement was educating the customer in

right way or not.

.

LIMITATIONS OF THE SUDY

1. The project relied mainly on the primary data.

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2. Consumer gives very unclear picture.

3. The study is based on limited sample.

4. It begin my first attempt to undertake such a study, thus the inexperience isalso an obstacle to accomplish the project in a proper way.

5. The main limitation was time. There was problem to contacting the

businessmen and servicemen due to shortage of time with them.

6. The data is collected from the consumer is qualitative in nature. i.e. views,

opinions and perceptions. These factors may be changed from time to time.

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CHAPTER II

INDUSTRY PROFILE

Present soft drink boon in India was attributed to the legacy of Coca-Cola, which was

there in India till 1977. in todays market the Coca-Cola (Coke, Thums Up, Fanta, Limca,

Sprite , Vanilla Coke, etc.) hold a 62% market share appears to bear concentrated rush to

beg a big share in the soft drink market.

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Various national & multinational firms are engaged in soft drink market due to increase

in its demand day by day. As far as INDIA soft drink market is concerned there are major

companys engaged having a big completion to capture the soft drink market are namely

Coca-Cola &Pepsi. While Campa Cola & many local colas still notice in the Indian

Market. Pepsi Cola attacked Coca-Cola before World War II. Coca Cola dominated the

American soft drink industry, Pepsi cola was a drink less to manufactures & with a less

satisfactory taste then Coke. Where as Coca-Cola major selling point was more drink for

the same price and Pepsi emphasized on advertising. During World War II Pepsi & Coke

both enjoyed increased sale. After the war Pepsi sale was started to fall relatively to

Coke, resulting the Coca-Cola had starting to click the Market share. A number of factory

contributed to Pepsi problem were poor image, poor taskforce, poor quality control etc.

At that point Alfred.N.Steeler came to the presidency of Pepsi cola with a great

reputation for merchandising. He and his staff recognized that the main hope lay

transforming Pepsi from a cheap imitator of Coke into a class on soft drink manufacturer.

By 1955 all Pepsis major weakness had been overcome, resulting sales had climbed

substantially. These actions from 1955 to 1960 led to a considerable sales growth for

Pepsi. In India another company engaged in soft drink market is Coca-Cola. It is one of

the most widely known, accepted and admired trademarks of the world. Coca-Cola was

their in India till 1977, when the Indian Government banned it due to strong resentment

against multinational companys Coca-Cola was re-launched again in India in September

1993 at HATHRAS near Agra. The Indian people welcomed the comeback of their

most loved Cola in the country with great enthusiasm and vigor.

Coca-Cola marked its re-launching with acquiring five Parley drinks viz. Thumps Up,

Gold Spot, Limca, Citra, Maaza, Soda. Soft drink industry is one of the fastest growing

industries in India. The basic idea behind the rapid growth of this industry is due to

following reasons:

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1. The great corporate war between Coke & Pepsi, who left no stone unturned, for

monopolize the Soft Drink market.

2. The basic ideology of these two giants is to promote soft drinks as a food item in

India hold

3. The long hot summers in India have increased the consumption of soft drinks.

SOFT DRINK MARKET INDIAN SCENARIO:

India soft drink industry is witnessing a boom time. Its growth rate is around 20% with

which such growth rate, volume could reach billion creates within 10 years. There major

multinational companies are fighting to grab a major chunk of business from Indian

markets. These three coca-cola, Pepsi, Cadbury. All of these companies have seen an

enormous potential in this country. Consequently, by world standard, Indian per capita

consumption of soft drinks is still very low.

Therefore these soft drinks grants feel that fire capita consumption can only grow up.

Soft drink industries has already seen and estimated sale of around 240 million crates

higher than last years sale of 204 million in 1998. The Main reason for such a high

growth rate heightened competition between coca-cola and Pepsi, Cadbury, bring a new

entrant is for behind. India is actually more vivid in taste and preference than any other

country market. Delhi jar instance, account for about 20% of total soft consumption in

term of sales. There are about 4, 80,000 soft drinks retailers in India and their numbers

are increasing day today. This actually means that there is just one soft drink retailer on a

population of 37, 600, which is far below the international standard. Whereas Philippines

has one soft drink retail counter over a population of 150 people i.e. 4, 00,000 outlets on

a population of 60 million.

India is one of the top most five markets in terms of growth of the soft drink market. The

per capita consumption of the soft drinks in the country is estimated to be around six

bottles per annum in the year 2003. It is very low compared to the corresponding figures

in US (600+ bottles plant per annum).

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subsidiary for companys owned bottling operation (COBO). Both of the companies are

following different path to reach the same destiny i.e. to fetch the bigger portion of

aerated soft drink market in India both the competitors have distinct vision and priorities

about the Indian soft drink market through having so much difference and distances with

each other, they both consider India as a huge potential market as per capita consumption

here in 3 servings per year against an international of 80. thought out, they are putting

their best efforts to woo Indian consumer who has to work for 1.5 hours to buy a bottle

crossover for both the athletes running for getting No.1 position Coca- Cola is well set

with its 53 bottling sites thought out the country giving it an edge over competition by

possessing a well built manufacturing and distribution set up on the side of picture, Pepsi,

with two more year in India, has been able to set an image of winner this giants are ready

to turn every stone of opportunity with a mindset of long tenure this time.

Coca Cola has been penetrating the market through its wide product range with a

determinant to change competition pattern of soft drink in India Firstly, they upgrade the

whole industry by introducing 300ml bottles, which in turn, had given the industry a

booming growth of 20% as compared to earlier 5% they want to develop a coca culture

here and are working on a strategy to offer soft drink in every possible package. In Coca-

Cola camp, the idea of competition has not come from Pepsi, but from the other

beverages such as Tea, Coffee, Nimbu Pani, Water etc. Pepsi is quite aggressive in its

approach to Indian consumer. They are desperately working in the strategy to be winner

side in the hot cola war between two big barons. According to Pepsi philosophy its the

madness that encourages executives to thin to conjure up those creative tactics to knock

the fizz out of their competition. Pepsi had pumped large amount on the visibility of its

blue, red and white logo. They have been going with aggressive marketing their

advertisement to endorse their brand, the role model for its targeted consumer the

teenagers. They have increase the fizz in the market price by Introducing the dispensers

called fountain Pepsi and been enjoying a lead over its rival three.

Coca-Cola on the other hand, has been working on the saying skew and stead with

race, side by side retailing to the every move of its competitor. They have produced the

shield of Thumps Up with a handsome market share in India soft drink market.

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Countering Pepsi, international commercial that used two chimpanzees to coke a snack at

coke, Thums Up came with the aid line, Dont be Bandar, taste the thunder also

Thumps Up has been positioned now very near to that of young in age of Pepsi and

giving it tough time. Everything has been put on fire by these cool merchants if coke got

the status of the Official drink of Wills World Cup, Pepsi blushed as Nothing official

about it. As Thumps Up projected as Saare Jahan Se Achcha. Pepsi was passionate

enough with Freedom to be. When Thumps Up came up with Thunder Blast, the

other one offered, Pepsi Stuff Card. If red color is meant for Coke, Pepsi has chosen to

be Blue. In this way, Indian consumer is getting more fizz and punch from the two big

brothers and he has to given not about the winner.

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CHAPTER - III

COMPANY PROFILE

PEPSICO INTERNATIONAL

PepsiCo is one of the largest FMCG companies there is that is engaged in the food,

beverage, and snack industries. PepsiCo is engaged in the snack food, soft drink, juice,

and fast food franchise businesses. The Company, through its subsidiaries, markets, sells

and distributes various snacks in the United States and internationally, manufactures

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concentrates of Pepsi, Mountain Dew and other brands for sale to franchised bottlers in

the US and international markets and produces, markets, sells and distributes juices under

several Tropicana trademarks in the United States and internationally. PepsiCos

domestic snack food business is conducted by the Frito-Lay North America, and its

international snack food business is conducted through Frito-Lay International. The

Company's soft drink business operates as the Pepsi-Cola Company and is comprised of

two business units one is Pepsi-Cola North America and Pepsi-Cola International. In

December 2000, the Company announced an agreement under which a subsidiary of the

PepsiCo will merge with Quaker Oats Company, and Quaker will become a wholly

owned subsidiary of the PepsiCo. Quaker is a large worldwide marketer of foods and

beverages. The proposed merger is subject to the certain closing conditions, including

approval by shareholders of both companies and regulatory approvals. The transaction is

expected to close in the first half of 2000. PepsiCo is also operating several food

franchises including Pizza Hut, KFC, and Taco Bell etc.

PepsiCo- The Parent Company:

PepsiCo is one of the world's largest food and beverage companies. The company's principal

businesses include

1. Frito-Lay snacks

2. Pepsi-Cola beverages

3. Gatorade sports drinks

4. Tropicana juices

5. Quaker Food

Mission and Vision

Mission:

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Our mission is to be the world's premier consumer Products Company focused on

convenient foods and beverages. We seek to produce financial rewards to investors as we

provide opportunities for growth and enrichment to our employees, our business partners

and the communities in which we operate. And in everything we do, we strive for

honesty, fairness and integrity.

Vision:

"PepsiCo's responsibility is to continually improve all aspects of the world in which we

operate environment, social, economic creating a better tomorrow than today."

Our vision is put into action through programs and a focus on environmental stewardship,

activities to benefit society, and a commitment to build shareholder value by making

PepsiCo a truly sustainable company.

Performance with Purpose:

At PepsiCo, we are committed to achieving business and financial success while leaving

a positive imprint on the society delivering what we call Performance with Purpose.

Our approach to superior financial performance is the straightforward drive shareholder

value. By addressing social and the environmental issues, we also deliver on our purpose

agenda, which consists of the human, environmental, and talent sustainability.

PepsiCo Values & Philosophy:

Our Values & Philosophy are a reflection of the socially and environmentally responsible

company we aspire to be. They are the foundation for the every business decision we

make.

Commitment:

We are committed to delivering the sustained growth through empowered people

acting responsibly and building trust.

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Sustained Growth is fundamental to motivating and measuring our success. Our

quest for sustained growth stimulates innovation, places a value on results, and

helps us understand whether today's actions will be contribute to our future. It is

about the growth of people and company performance. It prioritizes both making

a difference and getting the things done.

Empowered People means we have the freedom to act and think in ways that we

feel will get the job done, while adhering to processes that ensure proper

governance and being mindful of company needs beyond our owns.

Responsibility and Trust forms the foundation for the healthy growth. We hold

ourselves both personally and corporately accountable for everything we do. We

must earn the confidence others place in us as individuals and as a company. Byacting as good stewards of the resources entrusted to us, we strengthen that trust

by walking the talk and following through on our commitment to succeeding

together.

The PepsiCo Family:

Meet the three major divisions of the PepsiCo family:

PepsiCo Americas Beverages.

PepsiCo Americas Foods.

PepsiCo International

Guiding Principles:

We must always strive to:

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Care for our customers, our consumers and the world we live in.we are driven

by the intense, competitive spirit of the marketplace, but we direct this spirit

toward the solutions that benefit both our company and our constituents. Our

success depends on the thorough understanding of our customers, consumers

and communities. To foster this spirit of generosity, we go the extra mile to

show we care.

Sell only products we can be proud of. The true test of our standards is our

own ability to consume and the personally endorse the products we sell. Our

confidence helps ensure the quality of the products, from the moment we

purchase ingredients to the moment it reaches the consumer's hand.

Speak with truth and candor. We tell the whole story, not just what'sconvenient to our individual goals. In addition to being the clear, honest and

accurate, we are responsible for ensuring our communications are understood.

Balance short term and long term. In every decision, we weigh both short-

term and long-term risks and benefits. Maintaining this balance helps sustain

our growth and ensures our ideas and the solutions are relevant both now and

in the future.

Win with diversity and inclusion. We embrace people with diverse

backgrounds, traits and the ways of thinking. Our diversity brings new

perspectives into the workplace and encourages innovation, as well as the

ability to identify the new market opportunities.

Respect others and succeed together. Our mutual success depends on the

mutual respect, inside and outside the company. It requires people who are

capable of working together as part of a team or informal collaboration. While

our company is built on individual excellence, we also recognize the

importance and value of teamwork in turning our goals and accomplishments

PEPSICO INDIA

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Introduction:

PepsiCo entered India in 1989 and in the short span of a little more than a decade it

became the country's largest selling soft drinks company. The Company has invested

heavily in India making it one of the largest multinational investors. The group has built

an expansive beverage, snack food and exports business and to support the operations are

the groups of 43 bottling plants in India, of which 15 are company owned and 28 are

franchisee owned.

PepsiCo stays committed to providing its consumers with best quality beverages. Its

diverse portfolio of brands include the flagship cola brand Pepsi, Diet Pepsi, 7Up,

Mirinda, Mountain Dew, Slice fruit drink, Tropicana brand 100% fruit juices in the

various flavors, Aquafina packaged drinking water, the Gatorade plus local brands Lehar

Evervess Soda and Dukes Lemonade and Mangola.

PepsiCo is also a dominant player in snack food segment in India. PepsiCo's snack food

company Frito-Lay is the leader in the branded potato chip market. It manufactures Lay's

Potato Chips; Cheetos extruded snacks, Uncle Chips, Kurkure and Lehar brands, and

Quaker Oats.

PepsiCo is one of the largest MNC exporters in the India and its export business consists

of three categories: agribusiness, commodities and Pepsi system sales. PepsiCo has made

the significant investments with the Punjab Agriculture University to develop the

comprehensive agro-technology program that has helped thousands of the farmers across

India improve the yield of their farms and the quality of their agricultural products.

PepsiCo has leveraged its knowledge in the contract farming to develop seaweed

cultivation in the Tamil Nadu and has partnered with the Government of Punjab to help

farmers of the state through the utilization of developed technology for the citrus farming.

As part of its sustainable development initiatives, PepsiCo India has been a committed

leader in the promotion of rainwater harvesting, water conservation recycling and

reduction of effluent discharge. PepsiCo has also established the zero waste centers and

PET recycling supply chains and assisted victims of natural disasters.

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PepsiCo stays dedicated in its endeavor to develop the community outreach programs by

supporting rural water supply schemes, administering medical camps in villages,

providing computers to rural schools and creating opportunities for women in rural areas

through vocational training as an alternate means of the livelihood.

OVERVIEW OF PEPSICO INDIA

PepsiCo in India:

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PepsiCo has established its business operations in India in 1989 and has grown to become

the one of the countrys leading food and the beverage companies. One of the largest

multinational investors in the country, PepsiCo has established a business, which aims to

serve the long term dynamic, needs of Indian consumers.

Initially PepsiCo has joint venture with the Punjab government-owned Punjab. Agro

Industrial Organization and the Voltas India Limited. This joint venture marketed and

sold Lehar Pepsi until 1991, when the use of foreign brands was allowed, PepsiCo bought

out its partners and ended the joint venture in 1994. Others claim that firstly Pepsi was

banned from the import in India, in 1970, for having refused to release the list of its

ingredients and in 1993, the ban was lifted, with Pepsi arriving on the market shortly

afterwards.

These controversies are a reminder of "India's sometimes acrimonious relationship with

the huge multinational companies." Indeed, some argue that PepsiCo and Coca Cola

Company have "been major targets in part because they are well-known foreign

companies that draw plenty of the attention."

In 2003, the Central for Science and Environment, a non governmental organization New

Delhi, said that aerated waters produced by soft drinks manufacturers in India, includingmultinational giants PepsiCo and tested products included Coke, Mirinda, 7Up, Thums

Up, Fanta, and Sprite. CSE found that the Indian produced Pepsi's soft drink products had

36 times the level of pesticide residues permitted under the European Union regulations,

Coca Cola's 30 times. CSE said that it had tested the same products in the US and found

no such residues. However, this was the European standard for water, not for the other

drinks. No law bans the presence of pesticides in drinks in India.

The Coca-Cola Company and PepsiCo angrily denied allegations that their products are

manufactured in India contained toxin levels far above the norms permitted in developed

world. But an Indian parliamentary committee, in 2004, backed up CSE's findings and by

a government-appointed committee, is now trying to develop the world's first pesticides

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standards for Soft Drink Company. Coke and Pepsi opposed the move, arguing that lab

tests are not reliable enough to detect minute traces of pesticides in complex drinks.

As of 2005, The Coca-Cola Company and the PepsiCo together hold 97% market share

of soft drink sales in the India. PepsiCo has also been accused by the Puthussery

panchayat in the Palakkad district in the Kerala, India, of practicing "water piracy" due to

its role in the exploitation of groundwater resources resulting in the scarcity of drinking

water for the panchayat residents, who have been pressuring the government to close

down the PepsiCo unit in the villages.

In the year 2006, the CSE again found that soda drinks, including both the Pepsi and the

Coca-Cola, had high levels of pesticides in their drinks. Both the PepsiCo and The Coca-

Cola Company maintain that their drinks are safe for the consumption and have published

in newspaper advertisement that say that pesticide levels in their products are less than

those in other foods such as tea, fruit and dairy products.

In the Indian state of Kerala sales and production of Pepsi-Cola, along with other soft

drinks, was banned by the state government in 2007, but this was reversed by the Kerala

High Court merely a month later. Five other Indian states have announced a partial bans

on the drinks in the schools, colleges and the hospitals.

PepsiCo India and its partners have invested more than USD1 billion since the company

was established in the country. PepsiCo India provides the direct and indirect

employment to 150,000 people including suppliers and the distributors.

PepsiCo nourishes consumers with a range of the products from treats to healthy eats,

which deliver joy as well as nutrition and, good taste. PepsiCo Indias expansive portfolio

includes the iconic refreshment beverages Pepsi, 7UP, Mirinda and Mountain Dew, inaddition to low calorie options such as the Diet Pepsi, hydrating and nutritional beverages

such as the Aquafina drinking water, isotonic sports drinks Gatorade, Tropicana 100%

fruit juices, and juice based drinks, Tropicana Nectars, and Slice. Local brands Lehar

Evervess Soda, Dukes Lemonade and Mangola add to the diverse range of the brands.

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PepsiCos foods company is the leader in the branded salty snack market and all the Frito

laid products are free of trans-fat and the MSG. It manufactures Lays Potato Chips

Uncle Chipps and the traditional snacks under the Kurkure and Lehar brands. The

companys high fiber breakfast Quaker Oats, and low fat and roasted snack options

enhance the healthful choices available to the consumers. Frito Lays core products,

Kurkure, Uncle Chips and Cheetos are cooked in Rice Bran Oil to significantly reduce

saturated fats and all of its products contain voluntary nutrition labeling on their packets.

The group has built an expansive beverage and foods business. To support its operations,

PepsiCo has total of 42 bottling plants in India, of which 13 are the company owned and

29 are the franchisee owned. In addition to, PepsiCo Frito Lay foods division has three

state-of-the-art plants. PepsiCos business is based on its sustainability vision makingtomorrow better than the today. PepsiCos commitment to the living by this vision every

day is visible in its contribution to the country, consumers and the farmers.

MARKET PROFILE

(PEPSICO)

Brands of PepsiCo cool drinks:

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i) Pepsi

ii) Mirinda

iii) 7up

iv) Slice

v) Mountain-dew

vi) Mountain-dew Tetra

vii) Nimbooz

Flavours of the brands:

i) Lemon

ii) Soda

iii) Orange

v) Mango

vi) Clear Lemon

vii) Cola

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CHAPTER IV

LITERATURE REVIEW

According to Wheeler, Advertising is any form of paid non-personal presentation of

ideas, goods or services for the purpose of inducing people to buy.

According to William J. Stanton, Advertising consists of all the activities involved in

presenting to a group a non-personal, oral or visual openly sponsored message regarding

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a product service or idea. This message is called on advertisement is disseminated

through one or more media and is paid for by an identified sponsor

Basic Features of Advertising:

On the basis of various definitions it has certain basic features such as:

1. It is a mass non-personal communication.

2. It is a matter of record.

3. It persuades buyers to purchase the goods advertised.

4. It is a mass rapid communication.

5. The communication media is diverse such as print (newspapers and

magazines)

6. It is also called printed salesmanship because information is spread by

means of the written and printed work and pictures so that people may be

induced to act upon it.

Functions of Advertising:

For many firms advertising is the dominant element of the promotional

mix particulars for those manufacturers who produce convenience goods such as

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detergent, non prescription drugs, cosmetics, soft drinks and grocery products.

Advertising is also used extensively by masters of automobiles, home appliances, etc, to

introduce new product and new product features its uses its attributes, pt availability etc.

Advertising can also help to convince potential buyers that a firms product or

service is superior to competitors product in make in quality, in price etc. it can create

brand image and reduce the likelihood of brand switching even when competitors lower

their prices or offer some attractive incentives.

Advertising is particularly effective in certain other spheres too such as:

i) When consumer awareness of products or service is at a minimum.

ii) When sales are increasing for all terms in an industry.

iii) When a product is new and incorporates technological advance not strong and.

iv) When primary buying motive exists.

It performance the following functions:

i)Promotion of sales

ii) Introduction of new product awareness.

iii) Mass production facilitation

iv) Carry out research

v) Education of people

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TYPES OF ADVERTISING:

Broadly speaking, advertising may be classified into two categories viz., product

and institutional advertising.

a) Product Advertising:

The main purpose of such advertising is to inform and stimulate the market about

the advertisers products or services and to sell these. This type of advertising usually

promotes specific, trended products in such a manner as to make the brands seem more

desirable. It is used by business government organization and private non-business

organizations to promote the uses features, images and benefits of their services and

products. Product advertising is subdivided into direct action and indirect action

advertising, Direct action product advertising wages the buyer to take action at once, ice

he seeks a quick response to the advertisement which may be to order the product by

mail, or mailing a coupon, or he may promptly purchase in a retail store in response to

prince reduction during clearance sale.

Product advertising is subdivided into direct & indirect action advertising &

product advertising aims at informing persons about what a products is what it does, how

it is used and where it can be purchased. On the other hand selective advertising is made

to meet the selective demand for a particular brand or type is product.

b) Institutional Advertising:

It is designed to create a proper attitude towards the sellers to build company image

or goodwill rather than to sell specific product or service. Its purpose is to create a frame

of mind and to implant feeling favorable to the advertisers company. Its assignment is to

make friends for the institution or organization.

It is sub-divided into three categories: patronage, public, relations and public

service institutional advertising.

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i) In patronage institutional advertising the manufacturer tells his prospects and

customer about himself his policies and lives personnel. The appeals to the

patronage motivation of buyers. If successful, he convinces buyers that his

operation entitles him to the money spent by them.

ii) Public relations institutional advertising is used to create a favourable image of

the firm among employees, stockholders or the general public.

iii) Public service institutional advertising jobs public support

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WHY & WHEN TO ADVERTISE:

Advertising as a tool to marketing not only reaches those who buy, but also those

whose opinions or authority is counted for example a manufacturer of marble tiles and

building boards advertises not only to people who intend to build houses but also to

architect and engineers. While the manufacturers of pharmaceuticals products advertise

to doctors as well as to the general public. At time it is necessary for a manufacturer or a

concern to advertise things which it does not sell but which when sold stimulates the

sales of its own product. There are concerns like electric heaters, iron etc. because the use

of these increases the demand for their products.

Advertising should be used only when it promises to bring good result more

economically and efficiently as compared to other means of selling. There are goods for

which much time and efforts are required in creating a demand by sending salesman to

prospective buyers than by simply advertising them. In the early days of the cash register

in India it was sold by specially trained salesman who called on the prospective users and

had the difficult task of convincing them that they could no longer carry on with the old

methods, and that they urgently needed a cash register. In our country certain publishers

have found it less costly to sell their books by sending salesman from house to house

among prospective buyers than to advertise them. In these two examples the cost ofcreating demand would be too high if attempted by advertising alone under such

circumstances advertising is used to make the salesman acceptable to the people they call

upon to increase the confidence of the public in the house. Naturals when there are good

profits competitors will be attracted and they should be kicked out as and when sufficient

capital is available by advertising on a large scale. Immediate result may not justify the

increased expenditure but it will no doubt secure future sales.

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Sales-Effect:

Communication-effect advertising research helps advertisers assess advertisings

communication effects but reveals little about its sales impact. What sales a regenerated

by an advertisement that increases brand awareness by 20% and brand preference by

10%? Advertisings sales effect is generally harder to measure than its communication

effect. Sales are influenced by many factors besides advertising, such as the products

features, price, availability and competitors' actions. The fewer or more controllable these

other factors are, the easier it is to measure advertising's effect on sales. The sales impact

is easiest to measure in direct-marketing's effect on sales. The sales impact is easiest it is

to measure in direct-marketing situations and hardest measure in brand or corporate-

image-building advertising.

PROGRESS TESTS

These assess the various stages of buyer awareness, preference, buying intention and the

actual purchase in relation to advertising Effort. They are called sales effect tests.

Measuring Sales Response to Advertising:Though increase in sales in the true measure of advertising effectiveness, in reality its

difficult to measure the increase that is due to a particular advertisement. It is

rather difficult to correlate the response in sales with the advertising programme.

However, a few methods have been discarded in the following paragraphs which are

generally used to measure the sales response to advertising.

Sales Results Tests:

The additional sales generated by the advertisements are recorded, taking several routes.

Past Sales before the advertisement and sales after the advertisement are noted. The

difference is attributed toad impact. Controlled Experiment: In experimental market, any

one element of marketing mix is changed.

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It is compared with the sales of another similar market. The element's presence

observance is a reason for difference in sales. Instead of two markets, the experiment can

be carried on the two groups of consumers. The inventory audit is dealers inventory

before and after the ad is run.

Attitude Tests:

This is an indirect measurement of the post-testing effects of advertisements on attitudes

towards the advertised product or brands. The change in attitude as a result of advertising

is assessed. The assumption is that favourable attitude towards the product may lead

to purchases. Most advertisements are designed to either reinforce or change existing

attitudes. An attitude is a favourable or unfavourable feeling about a product.

Selecting the Media:

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Media selection is an important since it costs time space and money various factors

influence this selection, the most fundamental being the nature of the target market

segment, the type of the product and the cost involved. The distinctive characteristics of

various media are also important. Therefore management should focus its attention on

media compatibility with advertising objectives.

INDOOR OUTDOOR DIRECT DISPLAY

1.Press

(a) Newspapers

(b) Magazines

1. Radio

2. T.V.

3. Cinema

4. Video

1. Poster

2. Painted displays

3.Traveling

Displays

4. Neon signs

5. Electric signs

1. Envelop &

Postcards

2. Booklet

3. Catalogs

4.Sales letters

5. Samples

1. Displays

(a) Window

(b) Counter

2. Showroom

3. Exhibitions

4. Trade fairs

Modern Advertising Techniques:

Include seven that you should consider:

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1. Email Advertising

2. Video Advertising

3. Audio Advertising

4. Search Advertising

5. Onsite Advertising

6. Mobile Phone Advertising

I recently completed a series of posts on these modern advertising techniques. The posts

provide additional information on each technique so Ive linked to them when relevant.

1. E-mail Advertising:

Email advertising tops this list of modern advertising techniques because it tops the lists

of new and growing advertising expenditures. From small Internet marketers to large

offline and online stores, email advertising is vital to modern advertising and marketing

campaigns.

2. Video Advertising:

Video Advertising can be done on and off line. Many local cable channels offer video ads

and infomercials on a search basis for viewers. So your ad is only seen by people

interested in what you sell. Video marketing is also big on the Internet. Most online

videos are more promotion than advertising, but they play an important role in online

success.

3. Audio Advertising:

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Audio advertising, whether across the Internet or the airwaves enables you to target a

narrow market and to deliver relevant and timely messages that encourage an immediate

response.

Although second to video online, offline audio advertising (radio advertising) provides all

the benefits of online audio advertising. And if you advertise on highly targeted stations

and shows, it isnt that expensive.

4. Search Advertising:

Search advertising, like Googles Ad words, can provide much traffic for an online

business, but it can also cost far more than it returns in sales. To use search advertising

effectively, you need to constantly test your ads. Then rewrite and redesign them from

your test results. Theres both skill and science to search advertising. So before you jump

in, read some e books and study the search engines documents about their pay per click

programs.

5. Onsite Advertising:

Onsite advertising can be considerably less expensive than search advertising. Generally

a click from an ad on site costs less than the same click from a search. With Googles

new Ad Planner, it will be easy to target a market with ads across the Internet. You can

even pick the sites that you want to carry your ads and deny ones that you dont.

6. Mobile Phone Advertising:

Mobile phone advertising is projected to grow from just under 500 million in 2006 to a

almost 5 billion by 2011.And why not. Its interactive, unobtrusive, and immediate. Most

people have their mobile phones with them all the time. So they can react instantly to

banner phone ads that catch their attention.

PepsiCo Milestones

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2005, PepsiCo, Launches Pepsi Limon in Peru.

2005, PepsiCo India relaunches Mirinda cold drink.

2006, Tropicana debuts Tropicana Pure a new line of 100% premium juices.

2006, Ms. Indra Nooyi named Chief Executive Officer of PepsiCo as of

October 1, 2006.

2006, Pepsi signs five-year sponsorship renewal with Major League Baseball

Properties making Pepsi the "Official Soft Drink of Major League Baseball".

2007, Aquafina launches Aquafina Alive - a low calorie, vitamin-enhanced water

beverage

2007, Tropicana launches The Tropicana Fruit Squeeze, a 20-calorie drink with

real Tropicana fruit juice.

2007, Mountain Dew Unveils unique, limited edition aluminum bottles.

2007, PepsiCo named a 2007 Working Mother 'Best Company for Multicultural

Women'

2007, Pepsi wins Webby Award for its execution of the "Best Sports Website".

2008, Frito-Lay Turkey builds the world's first organic waste treatment facility.

2009, PepsiCo is named to the 'Best Companies for Multicultural Women' list by

Working Mothermagazine.

2009, Pepsi wins 'Football Promoter of the Year' award in Nigeria for its

involvement with the development of the grassroots football.

2009, PepsiCo International introduces world's first non-alcoholic, flavored malt

drink, Bario, into Saudi market.

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2009, Pepsi introduces the first climate-friendly vending machines to the U.S.

2009, Aquafina launches the Eco-Fina Bottle, the lightest weight bottle in the

market.

2010, PepsiCo establishes new global group to drive nutrition innovation.

2010, PepsiCo announces plans to invest $250 million in Vietnam over next three

years and establishes new beverage facility in Northern Vietnam.

2010, Pepsi We Inspire campaign recognized with NAACP Award.

2010, PepsiCo confirms completion of mergers with its two largest bottlers.

2010, PepsiCo sets new Beverage Industry standard in China with new Nanchang

Plant.

2010, AMP Energy Juice launches across the United States.

2011, PepsiCo named top food and beverage company in 2011 Dow Jones

Sustainability Index.

2011, PepsiCo pilots reduced-calorie cola innovation Pepsi NEXT with 60% less

sugar.

2011, PepsiCo recognized by Black Enterprise magazine as a Best Company for

Diversity.

2011, PepsiCo rolls out eco-friendly recyclable and compostable cups.

2011, NASCARs Dale Earnhardt Jr. gets behind Diet Mountain Dew for 2012

season,

2011,Frito-Lay fans set Guinness World Record for "Most Fans on Face book In

24 Hours" with more than 1.5 Million new "likes".

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CHAPTER IV

DATA ANALYSIS

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Table - 1

Respondents classification according to age

Age (in years) No. of respondents Percentage

15-20 44 44%21-40 50 50%

41-60 6 6%

Total 100 100%

Pie Chart:

43

Age (in years)

21-40,

50%41-60,

6%

15-20,44%


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Inference:

Above chart reveals that 44% of the respondents are in the age group of 15-20,

50% are in the age group of 21-40 and 6% are in the age group of 41-60.

Table - 2

Respondents classification according to sex

Sex No. of respondents Percentage

Male 60 60%

Female 40 40%

Total 100 100%

Pie Chart:

44

Respondents' classification according to sex

Male

60%

Female

40%


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Inference:

Above chart reveals that 60% of the respondents are males and 40% of

them are females.

Table - 3

Respondents classification according to educational qualification

Qualification No. of respondents Percentage

Illiterate - -

Below Metric - -

Metric 10 10%

Graduate 52 52%

Postgraduate 38 38%

Total 100 100%

Pie Chart:

Classification according to educational qualification

45

Metric

10%Graduate

52%

Post

graduate

38%


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Inference:

Above chart reveals that 10% are matriculate and 52% are Graduate and rests of

them 38% are post graduate.

Table 4

Q.No.1) Do you see the advertisements?

Particulars No. of respondents Percentage

Yes 100 100%

No - -

Pie Chart:

46

Yes

100%


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Inference:

Above chart reveals that 100% of the respondents see the advertisements.

Table - 5

Q.No.2) Do you think advertisement of cool drink is required?


Yes 96 96%

No 4 4%

Total 100 100%

Pie Chart:

Inference:

47

Yes

96%

No

4%


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Above chart reveals that among 100 respondents 96% of the respondents view

that advertisement of cool drink is required while 4% of the respondents view that

advertisement of cool drink is not required

Table 6

Q.No.3) Have you seen the advertisements of PepsiCo cool drinks?


Yes 100 100%

No - -

Total 100 100%

Pie Chart:

Inference:

Above chart reveals that all respondents are see advertisements of PepsiCo cooldrinks.

48

Yes

100%


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Table 7

Q.No.4) through which media you have seen it?

Sources No. of respondents Percentage

T.V. 92 92%

News papers 4 4%

Magazines 2 2%

Others 2 2%

Total 100 100%

Pie Chart:

Inference:

Above table reveals that 92% of the respondents are of opinion that they have

seen the advertisements on T.V. while 4% are of the opinion that they have seen the

advertisements through newspapers.

49

T.V.

92%Others

2%

Magazines

2%

Newspapers

4%


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Table 8

Q.No.5) Do you like the advertisements of PepsiCo cool drinks?

Particulars No. of respondents PercentageYes 94 94%

No 6 6%

Total 100 100%

Pie Chart:

Inference:

Above table reveals that among 100 respondents 94% of respondents like the

advertisements of PepsiCo cool drinks while 6% of respondents dont like the

advertisements of PepsiCo cool drinks.

Table 9

50

No

6%

Yes

94%


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Q.No.6) why do you like the advertisements of PepsiCo cool drinks?


Because they have famous

personalities

14 14%

Because of good music 14 14%

Theme and making is

appealable

60 60%

Any other reason 12 12%

Total 100 100%

Pie Chart:

Inference:

Above chart reveals that among 100 respondents 60% of the respondents like the

advertisements due to theme

Table 10

Q.No.7) could you recall any advertisement of PepsiCo cool drinks?


51

Theme and

making is

appealable

60%

Because of

good music

14%

Because

they have

famous

personalities

14%

Any other

reason

12%


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Yes 88 88%

No 12 12%

Total 100 100%

Pie Chart:

Inference:

Above chart reveals thatAmong 100 respondents 94% of respondents recall the

advertisement of PepsiCo cool drinks and 6% of respondents didnt recall any

advertisement of PepsiCo cool drinks.

Table 11

Q.No.8) Do you think advertising is necessary for sale of cool

drinks?


52

No

12%

Yes

88%


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Necessary28 28%

Very necessary 60 60%

Not necessary 8 8%

Cant say4 4%

Total 100 100%

Pie Chart:

Inference:

Above chart reveals that among 100 respondents60 % of respondents are view

that advertising is very necessary for sale of cool drinks while 28% of respondents are

view that advertising is necessary for sale of cool drinks.

Table 12

Q.No.9) which media is presenting the advertisement is necessary

for sale of PepsiCo cool drinks?


T.V. 60 60%

Newspapers 18 18%

53

Very

necessary

60%

Necessary

28%

Can't say

4%

Not

necessary

8%


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Magazines 12 12%

Others 10 10%

Total 100 100%

Pie Chart:

Inference:


that T.V. is presenting the advertisement is necessary for sale of PepsiCo cool drinks

while 18% said that Newspapers, 12% said that Magazines and 10% said that others.

Table 13

Q.No.10) did the advertisements of PepsiCo cool drinks create

awareness about brands and make to consume product?


Yes 84 84%

No 16 16%

Total 100 100%

Pie Chart:

54

T.V.

60%

Newspaper

s

18%Magazines

12%Others

10%

Yes

84%

No

16%


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Inference:

Above chart reveals that among 100 respondents 84% of the respondents agreed

that advertisement of PepsiCo cool drinks create awareness about brands and make to

consume product.

Table 14

Q.No.11) did advertisement give affect on your consumption of cool

drinks?


Yes 73 73%

No 27 27%

Total 100 100%

Pie Chart:

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Inference:


that advertising gives effect on their consumption of cool drinks while 27% of the

respondents view that advertising didnt give affect on their consumption of cool drinks.

Table 15

Q.No. 12) how frequently you take cool drinks?


Once in a day 40 40%

Twice in a day 4 4%

More than twice 2 2%

Not regular 54 54%

Total 100 100%

Pie Chart:

56

Not

regular54%

More than

twice

2%

Twice in a

day

4%

Once in a

day40%

Yes

73%

No

27%


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Inference:

Above chart reveals that among 100 respondents 40% of the respondents drink it

once in a day, 4% twice in a day, 2% more than twice and 54%drink it not regularly.

Table 16

Q.No.13) Did the Famous personalities and slogans are necessary for the

advertisements of PepsiCo cool drinks?


Yes 79 79%

No 15 15%

Cant say 6 6%

Total 100 100%

Pie Chart:

57

Can't say

6% No

15%

Yes79%


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Inference:

Above chart reveals that among 100 respondents 79% of respondents views that

famous personalities and slogans are necessary for the advertisements of PepsiCo cool

drinks while 15% views that no, and 6% of the respondents view that cant say.

Table 17

Q.No.14) did the famous personalities affect your brand choice?


Yes 83 83%

No 17 17%Cant say 3 3%

Total 100 100%

Pie Chart:

58Yes

83%

Can't say

3%No

17%


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Inference:

Above chart reveals that among 100 respondents 83% of the respondents said that

famous personalities affect their brand choice while 17 said no and 3% of the respondents

said cant say.

Table 18

Q.No.15) do you agree thatan advertisement of PepsiCo cool drinks

reminds you brand name while purchasing


Yes 82 82%

No 13% 13%

Cant say 5 5%

Total 100 100%

Pie Chart:

59

Yes

82%

Can't say

5%

No

13%


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Inference:


that advertisement reminds them brand name while purchasing. While 13% of the

respondents view that advertising dont reminds them brand name while purchasing.

Table 19

Q.No.16) do you agree that advertisements of PepsiCo cool drinks helps

you to make better selection?


Yes 88 88%

No 10 10%

Cant say 2 2%

Total 100 100%

Pie Chart:

60

No

10%

Can't say

2%

Yes

88%


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Inference:


advertisement of PepsiCo cool drinks helps them to make better selection while 10% of

the respondents dont agreed that advertisement of PepsiCo cool drinks helps them to

make better selection.

Table 20

Q.No.17) do you satisfied with the performance/quality of product

which is seen by advertisements PepsiCo of cool drinks?

Particulars No. of respondents PercentageYes 86 86%

No 14 14%

Total 100 100%

Pie Chart:

61

Yes

86%

No,

14%


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Inference:


that they satisfied with the performance of /quality of product which is seen by

advertisement of PepsiCo cool drinks while 14% of the respondents said no.

Table 21

Q.No.18) do you think advertisements of PepsiCo cool drinks should be

in regular time to get effective?


Yes 64 64%

No 32 32%Cant say 4 4%

Total 100 100%

Pie Chart:

Inference:

62

No

32%

Yes

64%

Can't say

4%


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advertisements of PepsiCo cool drinks should be in regular time to get effective while

32% advertisements of PepsiCo cool drinks should be in regular time to get effective.

Table 22

Q.No.19) did the advertisements of PepsiCo cool drinks make you loyal

towards its brands?


Yes 83 83%

No 15 15%

Cant say 2 2%

Total 100 100%

Pie Chart:

Inference:


that advertisements of cool drinks make them loyal towards its brands while 15% of the

63

Yes

83%

No

15% Can't say

2%


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respondents view that the advertisement of cool drinks didnt make them loyal towards

its brands.

Table 23

Q.No.20) which reason you find for the difference of advertising

effectiveness?


Education 40 40%

Likings 20 20%

Standard of living 20 20%

Other reasons 20 20%

Total 100 100%

Pie Chart:

Inference:

Above chart reveals that among 100 respondents 40% of the respondents

said that education is the reason for difference of advertising effectiveness while 20%

said likings, 20%said standard of living and 20% said other reasons for the difference of

advertising effectiveness.

64

Education

40%

Likings

20%

Standard of

living

20%Other

reasons

20%


65/74

CHAPTER - VI

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FINDINGS

96% of the respondents view that advertisement of cool drink is required.

92% of the respondents are of opinion that they have seen the advertisements on

T.V.

60% of the respondents like the advertisements due to theme.

94% of respondents recall the advertisement of PepsiCo cool drinks.

60% of respondents are view that advertising is very necessary for sale of cool

drinks.

60% of the respondents view that T.V. is presenting the advertisement is

necessary for sale of PepsiCo cool drinks.

84% of the respondents agreed that advertisement of PepsiCo cool drinks create

awareness about brands and make to consume product.

73% of the respondents view that advertising gives effect on their consumption

of cool drinks.

79% of respondents views that famous personalities and slogans are necessary

for advertisement of PepsiCo cool drinks.

83% of the respondents said that famous personalities affect their brand choice.

82% of the respondents view that advertisement reminds them brand name while

purchasing.

88% of the respondents said that advertisement of PepsiCo cool drinks helps them

to make better selection.

86% of the respondents view that they satisfied with the performance of /quality

of product which is seen by advertisement of PepsiCo cool drinks.

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64% of the respondents said thatadvertisements of PepsiCo cool drinks should be

in regular time to get effective.

83% of the respondents view that advertisements of cool drinks make them loyal

towards its brands.

40% of the respondents said that education is the reason for difference of

advertising effectiveness.

SUGGESTIONS

Media should be selected according to the choice of customers.

To give more attention in making the advertisement to make it effective for the

sale of cool drink.

It should be attractive one so that people are attracted toward the advertisement.

The indoor media only reach to more no. of customers so, that the advertisement

of PepsiCo also can advertise in local channels and local newspapers.

The advertisement should be in regular time.

Can advertise is more outdoor media because it cost is very less compare to other

media and also it can reach some time more customers mind.

Advertisement in newspapers media now not in front page, if that advertisement

in FrontPage means it can reach more customers.

PepsiCo should conduct periodical study to know the level of customer

satisfaction.

Like postal advertisement is very cheap and also it can reach our customer regular

time period means we can retain our customer and we can maintain good

relationship with customers.

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QUESTIONNAIRE

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A Study on Advertising Effectiveness of PepsiCo Cool Drinks

Background Information

I) Name : ____________________________________

II) Age : ____________________________________

III) Qualification : ____________________________________

(i) Illiterate (ii) Below metric

(iii) Metric (iv) Graduate

(v) Postgraduate

1) Do you see the advertisements? ( )

(a) Yes (b) No

2) Do you think advertisement of cool drink is required? ( )

(a) Yes (b) No

3) Have you seen the advertisements of PepsiCo cool drinks? ( )

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(a) Yes (b) No

4) Through which media you have seen it? ( )

(a) T.V. (b) Newspapers

(c) Magazines (d) Others

5) Do you like the advertisements of PepsiCo cool drinks? ( )

(a) Yes (b) No

6) Why do you like the advertisements of PepsiCo cool drinks? ( )

(a) Yes (b) No

7) Could you recall any advertisement of PepsiCo cool drinks? ( )

(a) Yes (b) No

8) Do you think advertising is necessary for sale of cool drinks? ( )

(a) Necessary (b) Very necessary

(c) Not necessary (d) cant say

9) Which media is presenting the advertisement is necessary for sale of PepsiCo cool

drinks?

(a) T.V. (b) Newspapers ( )

(c) Magazines (d) Others

10) Did the advertisements of PepsiCo cool drinks create awareness about brands and

make to consume product? ( )

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(a) Yes (b) No

11) Did the advertisement give affect on your consumption of cool drinks?

(a) Yes (b) No ( )

12) How frequently you take cool drinks? ( )

(a) Once in a day (b) Twice in a day

(c) More than twice (d) Not regular

13) did the Famous personalities and slogans are necessary for advertisements of

PepsiCo cool drinks? ( )

(a) Yes (b) No

(c) Cant say

14) Did the famous personalities affect your brand choice? ( )

(a) Yes (b) No

(c) Cant say

15) Do you agree that advertisement reminds you brand name while purchasing?

(a) Yes (b) No ( )

(c) Cant say

16) Do you agree that advertisements of PepsiCo cool drinks help you to make better

selection?

(a) Yes (b) No ( )

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(c) Cant say

17) Do you satisfied with the performance/quality of product which is seen by

advertisements PepsiCo of cool drinks? ( )

(a) Yes (b) No

18) Do you think advertisements of PepsiCo cool drinks should be in regular time to

get effective? ( )

(a) Yes (b) No

(c) Cant say

19) Did the advertisements of PepsiCo cool drinks make you loyal towards its brands?

(a) Yes (b) No ( )

(c) Cant say

20) Which reason you find for the difference of advertising effectiveness?

(a) Education (b) Likings ( )

(c) Standard of living (d) other reasons

Suggestions: __________________________________________________________

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BIBLIOGRAPHY

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Textbooks:

Zikmund, William G. Business Research Methods Thomson south western 7th

edition.

Philip kotler, Marketing Management prentice hall of India, 13 th edition.

Chunawalla, S.A., Foundation of advertising theory & Practice. Himalaya

Publishing House, 5th edition.

Newspapers:

Hindustan Times.

Times of India.

Magazines:

The Times.

4Ps.

Internet Sources:

www.wikipedia.org.

i i di i
http://www.wikipedia.org/http://www.wikipedia.org/http://www.pepsicoindia.co.in/http://www.pepsicoindia.co.in/http://www.wikipedia.org/http://www.pepsicoindia.co.in/

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