NEJŘEMESLNÍCI The golden hands

BEFORE YOU WATCH1. What is the reputation of tradesmen, such as builders, plumbers,

handymen In our country? Have you heard some stories from your parents or friends? Share your experiences.

2. If you are able to earn money by manual labour, what trade would you do and why? Have you ever tried it? Connect these professions: PLUMBER, ELECTRICIAN, CARPENTER, BUILDER to the following words: TAP, SOCKET, BEAM, BRICK, WATER PIPE, MORTAR, WIRE, SEWAGE, SWITCH, NAIL, CONCRETE, FLOOR BOARD.

3. Would you use an Internet site to find a person who could do manual labour? Why or why not?

4. What are some of the advantages of Internet networking to assist builders and clients to find each other? Do you trust Internet testimonials to be accurate? Do you have any experience of misleading recommendations you found on the Internet?

Exercise 1

1. What does the man say about the builders in the Czech Republic today?

2. What are the two ways that his company earns money?

3. What are the biggest costs of running his business?

4. What does a builder need in order to be listed in the database of the Internet portal?

5. What is the speaker’s opinion about the websites of most construction companies?

6. Why does he think that his websites are more successful?

WHILE YOU WATCH Exercise 2Listen to the speaker and answer the following:

Listen and fill in the gaps1. Řemeslníci is a that helps to find if

they their homes etc. that have a good and will do a good job because if you (are) searching for these companies, there are maybe hundreds of but you get the phone number and that’s not enough. If you, you know, pick from a list, the results are .

2. …maybe they even have some but people don’t believe that because this is you, it’s just that somebody, you know, some that you paid for has written.

3. And, O.K., you won’t pay the price on the market, you will pay a price but you can rely it will get finished and if there is any , I come back and I it.

4. We have two of . side and the side which is the fee side paid on the business cases…

Exercise 3

Match the English expressions with their Czech equivalent

AFTER YOU WATCHExercise 4

1. Consumer a) Přestavět

2. Refurbish b) Slušný

3. Listing c) Spolehnout se

4. Randomly d) Opravit

5. Testimonial e) Předplatné, členství

6. Template f) Posudek, reference

7. Copywriter g) Spotřebitel

8. Decent h) Náhodně

9. Rely (on) i) Záznam, položka

10. Fix j) Šablona

11. Revenue k) Výnos, tržba

12.Subscription l) Reklamní textař

ROLE PLAY

1. RESEARCH: On the Internet, take a look at the company’s website at http://www.nejremeslnici.cz/ Examine some of the references, and the demands. Look at the layout, graphics, and the categories of service. What are the FREEMIUM and CONVERSION RATE fees and how do they work?

What is your assessment of the site? Who does the site appeal to? Who are its main customers and business clients? Is it user-friendly? Would you use it? Would you recommend it to a friend? Are there any categories that you think are missing from these: joinery and carpentry hourly husband apartmentrenovation, painter,painting, flooring, bathroom, kitchen, insulation, electrical, masonry, tile

2. ROLEPLAY: Create a skit between a customer and a tradesman from one of the categories above. Create a situation, a location, and an interaction about a possible problem that occurred during the work. Try to consider what are some feasible problems and exaggerate them for humor’s sake.

Exercise 5

ROLE PLAY

3. In groups of two, ROLE PLAY that you are one of the tradesmen who works in one of the categories listed in the company’s website. Select one of the demands from the website that your trades person could possibly answer. You want to inquire into your working conditions so that they will be satisfactory with adequate time to finish the job.

Consider what you would have to do to ensure a successful relationship wiith a client. What kinds of questions do you need to ask the client? What kind of contract do you need to develop to ensure your labor is fairly compensated, paid on time and you are protected against damages or losses on the job?

Brainstorm a list of possible questions and desired answers. Then ROLE PLAY a phone conversation between the tradesperson and the client about their project.

Exercise 5

Exercise 6

1. The speaker said the following sentence: “They could totally ruin the reputation if it didn’t go well, right?“ Which word can you use to replace the words if + didn’t in the sentence above? REWRITE the sentence using it. A) UNTIL B) UNLESS C) PROVIDED

2. Rephrase the following sentences using the word unless.

a) If you don’t help me, I’ll never finish it on time.

b) I won’t lend you my tools, if you don’t promise to return them by the weekend.

c) We won’t go anywhere, if it doesn‘t stop raining.

d) You don‘t need to eat it all, if you aren‘t really hungry.

3. Create a sentence for each vocabulary word about the content of the video: customer, reputation, testimonial, subscription fee, revenue stream, template, decent, listing, randomly and rely.

GRAMMAR AND SYNTAX TEST