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NetSuite and the NetSuite Logo are registered service marks of NetSuite Inc. (Updated as of August 7, 2013) NetSuite Corporate Overview

NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

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Page 1: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

NetSuite and the NetSuite Logo are registered service marks of NetSuite Inc.

(Updated as of August 7, 2013)

NetSuiteCorporate Overview

Page 2: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Cautionary Note – Forward Looking Statements

│ 2

This presentation contains “forward-looking” statements that involve risks, uncertainties and assumptions relating to expectations, plans, and prospects including expectations relating to NetSuite’s future growth and the future growth of the cloud computing market. These statements are based on information available to NetSuite management at the time of this presentation.

Actual results could differ materially from our current expectations as a result of many factors, including, but not limited to: the market for on-demand services may develop more slowly than expected or than it has in the past; and adverse or unpredictable macro-economic conditions or reduced investments in on-demand applications and information technology spending. These and other risks and uncertainties associated with our business are described in our annual report on Form 10-K for the period ending December 31, 2012 and any subsequently filed periodic reports on Form 10-K or 10-Q.

We assume no obligation to, and do not intend to, update any forward looking statements.

Customers who purchase our services should make sure that their decisions are based on features that are currently available. Please be advised that any unreleased services or features from NetSuite referenced in this presentation or other public statements are not currently available and may not be delivered on time or at all.

Page 3: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

• Cloud computing: The future of software• 10+ year head-start, not even a close #2• ERP: The “system of record”

– ERP has largest TAM* of any business app category– Suite approach expands TAM to multiple categories

• Execution: Next-phase initiatives succeeding– Verticalization of the suite– Moving up market and going global with OneWorld– Expand your commerce business to omnichannel

business with NetSuite SuiteCommerce– NetSuite platform enabling partner ecosystem

Why NetSuite: For Investors

│ 3*Total Addressable Market

Page 4: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Powers Enterprises Powers DisruptiveInnovators

• World’s most deployed cloud ERP• Used by 16,000+ organizations• Fastest growing Financial

Management Software globally*• Used across 100+ countries

• Founded 1998• Publicly traded on NYSE: “N”• Offices in 14 countries• 2,000+ employees• 2012 revenue: $308.8M

NetSuite: Quick TakePerformanceBackground

Source: Gartner, March 2013

Page 5: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Mission StatementNetSuite Provides Companies

Around the Globe, Cloud-based,Unified Systems that Deliver

Unprecedented Capabilities toDrive their Business

Page 6: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

NetSuite Solution

Page 7: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Today’s Businesses Struggle with an Application Hairball

│ 7

Warehousing

AccountingSupport

SFA

Web

Page 8: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

One System for Running a Business

│ 8

CEO CFO

Sales Rep/Manager

Support Manager

ShippingManager

Customers

Vendors Partners

ECOMMERCE

ERP

PSA

CRMSINGLEDATA

SOURCE

EcommerceManager

Page 9: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Solution Overview

│ 9

• NetSuite: Modular cloud business suite– ERP, CRM, PSA, Ecommerce

• For mid-size companies to large enterprises

• NetSuite OneWorld: Global management

• NetSuite SuiteCommerce

• NetSuite OpenAir: Enterprise PSA

• SuiteCloud Platform

Page 10: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

│ 10

Page 11: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

│ 11

Computer

POS

Tablet

Facebook/Social

Phone

Today’s Multi-Touchpoint World

Page 12: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Centralization is Required to Meet Customer/Business Needs

│ 12

Page 13: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

│ 13

Transforms NetSuite Operational System Into a Commerce Platform That Provides Complete Flexibility To:

Support Any Touchpoint

Support Any Business Model

Innovate Rapidly to Embrace anEver-changing Landscape

Integrate the Back-office Commerce Operation

Page 14: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

SuiteCommerce Powers Global Expansion of Omnichannel Commerce

│ 14

Page 15: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Global Business Management

Page 16: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Global Challenges Even Greater

Warehousing

Accounting Support

SFA

Web

16│

Page 17: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Australia

REG

ION

GLO

BA

L

AMERICAS EMEA APAC

Worldwide HQ

Canada USA Brazil France Germany Japan ChinaUK

CO

UN

TRY

Global Challenges Even Greater

Page 18: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

CO

UN

TRY

REG

ION

GLO

BA

LMulti-Sub, Multi-National,

Multi-Company Management

AMERICAS APACEMEA

Worldwide HQ

Page 19: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Global Business Management

ECOMMERCE

ERP

PSA

CRM+SINGLEDATA SOURCE

│ 19

Page 20: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

│ 20

Currency

Quota

Forecast

Orders

Taxation

Partners

Language

Website

LOCAL

Consolidation

Sales

Revenue

Dashboards

CurrencyManagement

Compliance

Control

Multiple Websites

GLOBAL

19 Languages, 190 Currencies

Page 21: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Why Businesses Choose NetSuite:

• Last ever ERP upgrade – No “version-lock”

• Suite eliminates application hairball

• Deploys in months, not years

• Modern, flexible and evolving

• Dramatically lowers IT cost

│ 21

Page 22: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

World’s #1 Global Cloud Suite

ECOMMERCE

ERP

PSA

CRMSINGLE DATASOURCE

SINGLE DATASOURCE

SINGLE DATASOURCE

Qualcomm's operations span about 140 locations worldwide with various local software systems. NetSuite OneWorld presents us with an opportunity to begin centralizing some parts of our e-commerce systems and further streamlining the management process.

Peter Rubenacker, VP of IT│ 22

Page 23: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

#1 Cloud ERP for the Enterprise

NetSuite is increasingly considered a safe choice for evaluation by many of the world's largest enterprises as they look to consolidate and revise their mid-tier applications.

Source: Gartner, June 2011│ 23

Page 24: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

• Billions of customer requests per month

• Millions ofunique loginsper quarter

• Automated upgrades

• Redundantdatacenters

Infrastructure

Application

Developer Tools

Unlimited Customization ofEnterprise Infrastructure

│ 24

Page 25: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Speed, Cost Efficiency and PowerGlobal Reach

150%+and 6 month

payback*Nucleus Research* Based on Nucleus Customer Case Study

• NetSuite for ERP, CRM & Ecommerce

• 100 subs in 135 locations including USA, Mexico, Brazil, Canada and Australia

• Support M&A strategy across 140 counties

• Replaced 14 disparate business applications

10% Implementation effort vs. typical ERP50-65% IT staff efficiency savings20-50% Faster financial close time50%+ Quote to cash acceleration

ROI

Nucleus Research 2008 and 2010

Slashes IT Costs

Proven Results

Page 26: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Best Known Brands Run NetSuiteSelects NetSuite OneWorld for business management in subsidiaries and emerging markets

Expanded to international markets with NetSuite OneWorld in under four months

RMDM unit using NetSuite OneWorld and SuiteCommerce across its 13,000+ partners

Selects NetSuite SuiteCommerce to drive online revenue

Using NetSuite across 2,700+ users in 15+ countries -and across 3,000+ client projects and 1,500+ products and skills

│ 26

Page 27: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Cloud Suite of Choice for Leading BusinessesSoftware/Internet WD Manufacturing Services Etail/Retail Non-profit Enterprises

Page 28: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

The Undisputed Cloud ERP Leader

│ 28

NetSuite is the most successful ERP suite SaaSprovider operating in terms of active customers, international presence and functionality offered across the product.

Source: Gartner, June 2011

Page 29: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Market Opportunity

Page 30: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Cloud is a Priority

│ 30

Technology affecting IT

#

Of companies plan to increase cloud spend over next 12 months

50+%Faster growth than worldwide IT market

4XWorldwide and Regional Public IT Cloud Services 2011-2015 Forecast, IDC, June 2011

Reimagining IT: The Gartner 2011 CIO Survey, Gartner, January 2011The ROI Of Cloud Apps, Forrester, June 2011

Page 31: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

$32B Addressable MarketCloud Growth Outstripping On-Premise

CRM$11BERP

$21B

Forecast: Software as a Service, Worldwide, 2010-2015, 1H11 UpdateForecast: Enterprise Software Markets, Worldwide, 2008-2010, 2Q11 Update

Market Share: All Software Markets, Worldwide, 2010

Cloud ERP growth versus market

Total ERP Cloud ERP

16

14

12

10

8

6

4

2

0

7.9%

14.3%

% C

AG

R T

hro

ug

h 2

015

Cloud CRM growth versus market

Total CRM Cloud CRM

16

14

12

10

8

6

4

2

0

9.5%

12.5%

% C

AG

R T

hro

ug

h 2

015

31│

Source: Gartner

Page 32: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

NetSuite Fastest Growing Financial Management System Vendor Worldwide for 2012

│ 32

SAPTotvsOracleEpicorMicrosoftSageNetSuite

-3%-2%-1%4%4%

9%

49%

Top 15 WW FMS Vendors: 2012 Revenue Growth %

• NetSuite is the only pure Cloud vendor in Top 15• NetSuite is #12 overall by market share • All NetSuite growth is organic

Market Share: All Software Markets, Worldwide, 2012, Published March 2013Chart created by NetSuite based on Gartner Market Share Note

Page 33: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

NetSuite SuiteCommerce Addresses Accelerating Move to Online Retail

33

Forecast: US Online Retail Forecast, 2010 To 2015

2009 2010

% change

% of total retail

% of total retail(excluding grocery)

February 2011 “US Online Retail Forecast, 2010 To 2015”

2011 2012 2013 2014 2015

11% 13% 12% 10% 10% 8% 8%

8% 8% 9% 10% 10% 11% 11%

11% 11% 12% 13% 14% 15% 15%

$259$279

$240$218

$197$176

$157

(in billions)

Source: Forrester Research Online Retail Forecast , 2010 To 2015 (US)

Page 34: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Enterprise Opportunity

Page 35: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

The Two-Tier Opportunity:

Source: GartnerJuly 28, 2010 - A Two-Tier ERP Suite Strategy: Is It Right for You?

The Rise of Two-Tier

2009 2011

60

50

40

30

20

10

0

enterprises now opting for two-tier

35

A tiered ERP suite strategy is the use of ERP suites from different vendors in two or more levels of the organization—for example, corporate headquarters and local subsidiary operations.

48%

Source: Gartner, July 2010

Page 36: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

China Vietnam

WorldwideOperations

NetSuite’s Two-Tier Solution

CORPORATERunning Oracle/SAP

E-Business Suite Financials

US Operations

NetSuite CloudRunning

NetSuite OneWorldSuiteCloud

Connect

NetSuite CloudRunning

NetSuite OneWorld

Page 37: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Two-Tier: Driving Business Velocity

│ 37

Mergers and Acquisitions:Cost effective ERP within subsidiaries

Divestitures:Shed legacy ERP with lean, customizable cloud ERP

Emerging Markets & Products:Rapidly deploy ERP with minimal CapEx and IT

Page 38: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

If we used a traditional enterprise ERP platform worldwide, it would require significant capital investment and a lot of resources in each country. NetSuite provides everything we need for our subsidiaries.

— Ysmael Baysa, CFO

$50b+ Revenue Jollibee Leverages NetSuite for Two-Tier ERP

38│

Page 39: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Enterprise Partnerships to Drive Success

│ 39

Accenture’s unmatched industry expertise and NetSuite’s sophisticated cloud leadership pave the way forward for global enterprises.

Paul DaughertyChief Technology Architect

Page 40: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Financial Highlights

Page 41: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Sustained Revenue Growth

41│

$ millions$320.0

$300.0

$280.0

$260.0

$240.0

$220.0

$200.0

$180.0

$160.0

$140.0

$120.0

$100.0

$80.0

$60.0

$40.0

$20.0

$0.02002 2003 2004 2005 2006 2007 2008 2009 2010

$3.1 $8.3$17.7

$36.4

$67.2

$108.5

$152.5

$166.5

$193.1

2011

$308.8

$236.3

2012

Page 42: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

2012 Financial Highlights

• Revenue increases 31% year-over-year to $308.8 million

• Operating cash flow up 50% year-over-year to $54.3 million

• Non-GAAP Net Income increases 77% to $19.1 million

│ 42

Page 43: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Q2 2013 Financial Highlights

• Revenue increases 35% year-over-year to $101.0 million

• Operating cash flow increases from $15.2M in Q2’12 to $15.6M in Q2’13

│ 43

Page 44: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

2012 Financial TrendsNon‐GAAP Net Income

($ Thousands)Non‐GAAP Gross Margin

74%

73%

72%

71%

70%

69%

68%

67%

Short‐Term Deferred Revenue($ Thousands)

Cash Flow from Operations($ Thousands)

20,00018,00016,00014,00012,00010,000

8,0006,0004,0002,000

-(2,000)(4,000)(6,000)(8,000)

2007 2008 2009 2010 20112007 2008 2009 2010 2011 2012 2012

160,000

140,000

120,000

100,000

80,000

60,000

40,000

20,000

-2007 2008 2009 2010 2011 2012

55,000 50,000 45,000 40,00035,00030,00025,00020,00015,00010,000

5,0000

(5,000)(10,000)

2007 2008 2009 2010 2011 2012

Page 45: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Q3 2013 and FY 2013 Outlook

│ 45

Q3 2013 FY 2013

Revenue $105M to $106M $406M to $410M

Non-GAAP EPS $0.07 to $0.08 $0.26 to $0.27

Operating Cash Flow $12.0M to $13.0M $55M to $60M

Page 46: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Recent Press Highlights• Hailo Waves Goodbye to Sage in Favor of NetSuite to Drive International Growth

• Australian Manufacturers Move To NetSuite Cloud

• Pet Industry Turns to NetSuite Cloud

• Oracle, NetSuite, and Deloitte Announce Plans to Deliver Integrated HCM and ERP Cloud Services for Mid-size Customers

• NetSuite Announces Order Management for Demandware, Enabling Global Omnichannel Commerce

• Hanover Direct Transforms Multi-channel Retail Operations with Large-scale NetSuite Implementation

• NetSuite Wins Two SIIA Software CODiE Awards

• Williams–Sonoma, Inc. Selects NetSuite SuiteCommerce for its Multi-channel Global Commerce Platform

• NetSuite and Capgemini Partner to Bring Cloud ERP and Procurement to Global Enterprises

• Gartner Names NetSuite the Fastest Growing Financial Management Software Vendor Globally

• NetSuite Named One of America's 100 Most Trustworthy Companies by Forbes

│ 46

Page 47: NetSuite Corporate Overview - Business Software, …...Solution Overview 9 • NetSuite: Modular cloud business suite – ERP, CRM, PSA, Ecommerce • For mid-size companies to large

Why NetSuite

• Cloud computing: The future of software• 10+ year head-start, not even a close #2• ERP: The “system of record”

– ERP has largest TAM* of any business app category– Suite approach expands TAM to multiple categories

• Execution: Next-phase initiatives succeeding– Verticalization of the suite– Moving up market and going global with OneWorld– Expand your commerce business to omnichannel

business with NetSuite SuiteCommerce– NetSuite platform enabling partner ecosystem

│ 47*Total Addressable Market