Another trouble free install, if only all our suppliers were as professional and reliable as Network

Connect

Director – The Square Group

Who are Network Connect Limited?

● Independent Voice & Data Communications Provider.

● Established 1992.

● Evolved from supplier of analogue phone systems to full communication solution provider.

● Nationwide presence.

What products/services do we provide?

● Telephony Solutions

– Unified Communications

– Mobility

– Multi Site

– Contact Centres

– Basic Phone Systems

● Network Services

– Line rental & installation

– Low cost calls

– Broadband

– SIP & Voice over IP

– NGN Numbers - 08**, 03**

– Intelligent Numbers

Excellent Training.Everyone enjoyed.

Director –Yokogawa

Hi Ryan, just wanted to thank you for the help last night. Chris was very

helpful especially as it was 9pm when I phoned him at home.

Engineers are rare who

have that commitment and please thank him again for me.

IT Director –JMW LLP

What products/services do we provide?

● Data Solutions

– Network Switches, Routers,

– WiFi

– Configuration – QOS, VLAN

– WAN – MPLS, Leased Lines, LES

● Cabling Solutions

– Cat5e, Cat6

– Fibre Optic

● Mobile

– Business packages

– Mobile Broadband

Hi Ryan, just wanted to thank you for the help last night. Chris was very

helpful especially as it was 9pm when I phoned him at home.

Engineers are rare who

have that commitment and please thank him again for me.

IT Director –JMW LLP

What products/services do we provide?

● Accessories

● Headsets – Corded, Cordless, Computer

● Conference phones – Wired, Wireless. Boardroom, meeting room.

● Cordless Phones – Standalone or fully integrated.

● UPS – Battery Back Up, Power Filters

● Cables – Patch leads, panels, adaptors, media converters, etc.

Voice Data

Network Provision Other

All round professional outfit

IT Manager –Kruger Tissues Inc

Who do we represent?

The customer was very complementary toward the team and

felt that everyone did a good job and worked well with other suppliers on site.

Can you pass on my thanks on a job well done to all concerned please.

Project Manager –Capita

Project Delivery

Consult &

Design

Project Manage

Install

Train

Support and

Maintain

Account Manage

All with our own team!

Network Connect provide a fast and efficient service.

-

IT Manager Air Liquide

● A consultative approach to designing the right proposal to

your requirements.

● All Network Connect account managers are fully trained

by the manufacturer on the products we supply.

● Specialist pre sales support within the organisation for

complex projects.

● Manufacturer support and endorsement of solutions

where applicable.

● Access to software development teams for integration of

bespoke applications,

● In house demonstration and workshop facilities.

Consult &

Design

● All aspects of project managed by

dedicated, named, project manager.

● Onsite meetings to finalise exact requirements.

● Online project collaboration portal.

● Scheduling and Management of engineering and

training team.

● Management of third party suppliers .

Project Manage

Excellent

Finance Director –Silver Cross Prams

Install

● All engineers trained to highest level of

manufacturer accreditation.

● Knowledgeable on both voice and data networking.

● All engineers fully CRB checked.

I just wanted to say what a pleasure it was dealing with Jim on the

Splicecom run through today.

Jim has an excellent customer facing

approach and is thoroughly competent in his knowledge of the Splicecom product set.

IT Director –Willbond

● Full training for ;

– End users.

– Receptionists / Operators / Front of house.

– Internal trainers.

– System administrators.

– Contact Centre Staff.

– Contact Centre Supervisors.

Train

Training completed in the usual, fantastic way. Users are very happy. Thank you.

Telecoms team –Begbies Traynor Group Plc

● All support staff fully trained to engineer level.

● Dedicated internal account manager (IAM)

● Same IAM handles faults/support related to;

– Phone System

– Data Network

– Land line – Calls and line faults

– Mobile.

● Also responsible for short order work – handsets,

headsets etc.

Support and

Maintain

I have been getting great

service from you.

Thank you for all your support on our account.

If I need anything, I know you can help and always get a speedy response.

Excellent, stress free training.

IT Director –Robinsons Breweries

● Field based account manager responsible for;

– Quarterly/Bi Annual Account Reviews

– Keeping you up to date with developments

– Providing advice on best practice – communication wise.

– Point of escalation if necessary.

● Regular customer updates on all aspects of your communications.

Account Manage

Many thanks for your work at Amalgamated. I appreciate your efforts.

IT Director –Amalgamated Construction (AMCO) Plc

Sample customers!

Public Sector Construction OtherProfessional Contact Centre