PMC 2017 • NJMGMAJune 14 – June 16, 2017Tropicana, Atlantic City

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NJMGMA2017 Practice Management Conference

Re-Energize Your Practice: It Starts With You!June 14-16, 2017

How to register: Mail: NJMGMAOnline PO Box 3403 www.njmgma.com Hamilton, NJ 08619Phone: 609-208-3279 Fax: 609-450-7011

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NJMGMA MGMA Other State MGMA Chapter (please specify) Is this your first time attending our conference? Yes or No How did you hear about this conference? Mailing ___ Email/Fax Blast___ Website___ Other_______________

Are you interested in a pre-conference Six Sigma workshop? YES OR NO Are you interestee in a pre-conference De-Stress Express workshop? YES OR NO

To receive the special $75 rate at the Tropicana, reserve by 5/23/17 by calling 1-800-247-8767 or reserve online at http://tropac3.net/offercode/HMGMA17 and use code HMGMA17.

Section 2: REGISTRATION FEES (Please circle option.) Register On-Line @ www.njmgma.com

PRE CONFERENCE:The De-Stress Express $25 must be attending PMC2017Six Sigma Yellow Belt Certification $249 if attending PMC2017 $400 if not attending, membership requiredATTENDEES:General Member $3193 or more attending w/a general member $269 @Affiliate member $495National Member Only $449Non-Member $599

Special Dietary Needs (please specify) Kosher Vegetarian Gluten Free

Section 3: PAYMENT INFORMATION Registrations will only be processed upon receipt of full payment. Enclosed is Check# _________ in the amount of $ _________ payable to NJMGMA. Charge $ _________ to the following credit card: VISA / MC AMEX DISCOVER

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Billing Address: Security Code: Fees are subject to verification based on member status. Additional funds will be charged to your credit card if the regis-tration amount was miscalculated. By submitting this form, you agree to the terms and conditions stated.

Section 4: CANCELLATION POLICYIMPORTANT NOTICE: By submitting this form, you agree to the terms and conditions stated above. Requests for cancellation must be sent in writing to qualify for a refund. A 50% refund will be granted to authorized requests received on or before May 14, 2017. Cancellation refund requests received after May 14, 2017 will not be accepted. No-shows are non-refundable. Send all requests to: NJMGMA, P.O. Box 3403, Hamilton, NJ 08619.Email Questions to staff@njmgma.com

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RE-ENERGIZE YOUR PRACTICE: IT STARTS WITH YOU!NJMGMA 2017 Practice Management Conference

INFORMATIVE AND ENERGIZING KEYNOTE PRESENTATIONS

Featured Keynote Series Presented ByThe Ritz-Carlton Leadership CenterWhether you joined us last year or are just beginning the journey, come and explore the award-winning business practices of The Ritz-Carlton and discover how to deliver a service excellence culture in a patient-centric environment, through engaged employees. This year we’ll continue to be guided through The Ritz-Carlton Gold Standards, the foundation of their iconic, global brand. We’ll visit their key processes such as offering genuine, caring service consistently and developing improved teamwork for a better work environment. By understanding the proven strategies of The Ritz-Carlton, you will collect new insights that can be applied to your healthcare organization.

Keynote Series Features:• Customer Service Reenergized• Leadership & Employee Engagement

PMC 2017PROGRAM LEARNING OBJECTIVES

MGMA’s Body of Knowledge, a tool developed for practice managers by medical practice managers, helps professionals design and maintain efficient and effective operations that support the delivery of patient-centered care. It also serves as the exam blueprint for NJMGMA members who are pursuing certification and Fellowship through the American College of Medical Practice Executives (ACMPE), the certification and standard-setting entity of MGMA. Simply put, the Body of Knowledge is the authoritative guide to managing a successful medical group practice and is the most valid and reliable resource available in the field.

The NJMGMA Program objectives for PMC2017 embody the spirit of the Body of Knowledge Competencies; Operations Management, Financial Management, Human Resources Management, Risk and Compliance Management, Organizational Governance, Patient-Centered Care.

This conference will give you high quality educational experiences comprised of the main components essential to the success of today’s practice managers.

SCHEDULE-AT-A-GLANCEWednesday, June 14, 201710:00am-5:00pm Pre-Conference LEAN Six Sigma Yellow Belt Certificate Program2:00pm-4:00pm Pre-Conference The De-Stress Express4:00pm-8:00pm Exhibitor Set Up/Attendee Registration6:00pm-8:00pm Welcome Reception - Full Dinner Served

Thursday, June 15, 20177:30am-4:30pm Attendee Registration/Exhibit Hall Open7:30am-8:30am Breakfast7:30am-8:30am First Time Attendee Breakfast with NJMGMA Board8:30am-9:00am Opening Remarks9:00am-11:00am Opening General Session/Keynote Series: Customer Service Reenergized11:00am-11:30am Break11:30am-12:30pm Workshops 101-10512:30pm-2:00pm Lunch2:00pm-3:00pm Workshops 201-2053:00pm-3:30pm Break3:30pm-4:30pm Workshops 301-3045:00pm-7:00pm Boogie Nights Networking Event – Appetizers and Cocktails served

Friday, June 16, 20177:00am-2:00pm Attendee Registration/Exhibit Hall Open7:00am-8:00am Breakfast8:00am-9:00am Workshops 401-4059:00am-9:30am Break9:30am-10:30am Workshops 501-50510:30am-11:00am Break11:00am-1:00pm Closing General Session/Keynote Series: Leadership & Employee Engagement1:00pm-2:00pm Lunch, Raffles, and Prizes2:00pm-5:00pm Exhibitor Breakdown

*Professional Headshots offered during each break.

CONFERENCE WORKSHOPS* Pre-Conference - LEAN Six Sigma Yellow Belt Certificate ProgramOwen Dahl, FACHE, CHBC, LSSMBB, Independent MGMA Consultant• To improve the ability to communicate Lean Six Sigma concepts• To build on the Voice of the Customer• To identify improvement projects within their medical practice, relate practice goals to these concepts – these projects include fixes but also consider new programs to address our changing healthcare world• To develop or refine a project charter• To gain an understanding of key tools for use in improvement projects• To gain an understanding of the root causes of issues in the medical practice • To improve the ability to communicate Lean Six Sigma conceptsPrerequisites for attendees:• White belt, or• Another program presented in an MGMA meeting, or• Another industry certification

Pre-Conference - The De-Stress ExpressNick Falciani, Independent Yoga Instructor Infinite MassageStart your conference off right, relaxed and centered, with our De-Stress Express. First, we’ll center your body and mind with a 90-minute yoga session, perfect for all levels, beginner to experienced. Then, before we send you off to conquer the conference, we’ll make sure you’re completely relaxed and stress free with a 20-minute massage.

Workshop 101 & 301 - Ethics and IntegrityDr. Linda Eagle, Founder and President, Global Bankers InstituteDo highly ethical practices have a competitive advantage over their competition? Is integrity an innate quality or a business decision? How can you ensure ethics and integrity, will result in your success? This session will help you understand how Ethics & Integrity contribute to your practice. It also addresses the difficulties, and resistance practices face when implementing a culture of ethics. Attendees will be able to create a personal office plan for their practice.

Workshop 102 & 502 - 41 Tips for Turning Confrontation into CollaborationDr. Paul Marciano, PhD, Founder, Whiteboard, LLCThis presentation will explain “why” we avoid dealing with conflicts and uncomfortable situations, the consequences of avoidance, and how to turn these situations into opportunities for collaboration. Participants will leave with specific strategies to resolve current interpersonal conflict situations and minimize such conflict from occurring in the future. This session will allow you to improve both your personal and professional relationships.

Workshop 103 & 303 - Is Telemedicine Right for Your Practice? Opportunity or Danger Zone?Deirdre Hartmann, CPA, Partner, Nisivoccia LLPGrace Mack, Esq., Shareholder, Wilentz, Goldman & Spitzer P.A.Michael Schaff, Esq., Shareholder, Wilentz, Goldman & Spitzer P.A.This session will inform NJ physician practices about the emerging use of telemedicine and helpful tools to use when assessing whether or not to implement telemedicine inyour practice. This session will cover the basic terms used in telemedicine and the general types of telemedicine services, the status of the telemedicine bill under consideration by the NJ legislation, the current reimbursement trends for telemedicine, legal and financial considerations when implementing telemedicine in your practice, and the future of telemedicine.

Workshop 104 - MIPS Demystified: What You Need to KnowCarolyn Hoitela, Director, Practice Management, ConventusIn this session attendees will learn how to create a Merit-based Incentive Payment System (MIPS) by developing a roadmap and learning what steps to take to define success for 2017 reporting and beyond. Practical examples and tips will be shared on how to move forward for this year’s reporting and why planning for 2018 is very important.

Workshop 105 - MGMA Washington Update / National MGMA UpdateMollie Gelburd, MGMA Government Affairs RepresentativeJane Parrish, FACMPE, MGMAThis update will provide timely information on the status of pertinent healthcare issues under consideration and finalized by Congress and federal regulatory agencies, including recently finalized implementation details regarding Merit-Based Incentive Payment System (MIPS) and alternative payment models (APMs). Attendees gain a deeper understanding of these changes and their impact on the day-to-day activities of medical group practices. Additionally, attendees will learn what resources are available to clarify these federal initiatives.

Workshop 201 - How to Make a Difference in Your Life and the Lives of Those Around YouDennis Budinich, SVP & Chief Culture Officer, Investors BankIn this high energy and interactive program, participants will discover new ways to break through mental barriers and stagnant thinking. Also included are important strategies that are essential to increase productivity and positively impact others. Participants will learn powerful activities and effective skills they can use immediately to stimulate creative thinking and unlock the potential in themselves and their team.

Workshop 202 - Are Your Providers Being Paid Correctly? Strategies for Ensuring Payer Reimbursement Accuracy Through Contract ManagementKevin Mulcahy, CMPE, Director, Payer Relations & Special Billing, Massachusetts General Physicians OrganizationAre your providers being paid for the same CPT code service five or more different ways? What does this mean and is it correct? Underpayments, overpayments, multiple surgical reductions and provider participation are just a few things that all revenue cycle managers must know for a better understanding of your reimbursement to assess whether your providers are being paid correctly. What tools, staffing and reporting options are groups using to manage this process and bring useful information back to providers and payers?

Workshop 203 – Helping Physician Practices Understand and Comply with New Narcotics Prescribing GuidelinesDaniel Frier, Esq., Co-Founding Partner, Frier Levitt, LLCBrian Kern, Esq., Of Counsel, Frier Levitt, LLCOn February 15th, 2017, Governor Christie signed into law a bill that was created to address what many have called an opioid epidemic in New Jersey. Find out how the NJ law expands the duties required of your practice, how to protect yourself from ramped up government and fraud investigations, what to do when the government starts making inquiries into your practice, and why the development and implementation of a comprehensive pain management compliance plan is essential when treating chronic and recurrent pain with opioid drugs.

Workshop 204 & 304 - Required Supervision of Physician Assistants and Nurse PractitionersSheila M. Mints, Esq., Shareholder, Co-Chair, Healthcare Department, Capehart ScatchardIn this session, you will learn new regulations for Physician Assistants Scope of Practice, supervision of physician extenders in the hospital setting, as well as supervision ofphysician extenders in the office and approved procedures and discretionary procedures.

Workshop 205 - Ask the Experts: Human Resources, Onboarding, Orientation, CompetencyGuillermo Beades, Esq., Kern Augustine, P.C., Melinda Curtis, SHRM-SCP, Director of Human Resources, Axia Women’s HealthCome to an open forum on Human Resources. Our experts are prepared to answer your questions regarding Human Resource laws and requirements. Get your questions answered regarding topics related to Human Resources.

Workshop 302 - Hiring & Firing: A Risky BusinessGina Campanella, JD, MHA, Principal, Campanella Law Office LLCNan Gallagher, Of Counsel, Campanella Law Office LLC, Director of Healthcare, The Beinhaker Law FirmA candid discussion about how to appropriately and legally go about hiring and terminating professional and administrative staff. Understand the areas of risk and how to navigate through these sensitive processes. In this session attendees will learn the important factors to consider when hiring and firing professional and administrative staff. Attendees will understand the pitfalls and risks that arise when employees are terminated, as well as helpful tips to consider and follow when hiring a person with disabilities.

Workshop 401 - Team Building: BLOCKS of ExcellencePam Orris, Owner, Aunt Selma’s Chocolate & Cookie CompanyEvery office is a success in the making! This is an interactive, entertaining experience designed to BUILD an effective team through results oriented leadership. Have FUN - laugh and learn!Incorporate concepts you learned in Kindergarten to be able to:1. Empower the staff - Concepts that REALLY work!2. BUILD a winning team one BLOCK at a time.3. Get results: Tearing down the BLOCKS4. Assemble a high-performance TEAM!

Workshop 402 - Branding for the Medical PracticeLeslie Hack, MBA, Consultant, Comprehensive Physician ConsultingBranding is essential with any medical business. Branding helps set medical practices apart and differentiates them from all the competing practitioners in their community. Branding is the process of creating a unique image using a consistent theme to establish a differentiated presence that attracts and retains patients. The brand sets the practice or center apart from competition and includes more than just a logo. The brand helps to enhance referral relationships, improve revenue and income, and build stability and trust over time.

Workshop 403 - “It’s 5:00 Somewhere” – After Hours CareMichael Lewis, MBA, FACMPE, Shareholder, Healthcare Services Group, Cowan, Gunteski & Co., P.A.Deborah Mathis, CPA, CHBC, Shareholder-in-Charge, Healthcare Services Group, Cowan, Gunteski & Co., P.A.This session will explore the various types of after-hours care models. Attendees will learn about the potential revenue opportunities and billing challenges. After-hours service is an increasingly popular way for practices to grow their volume and increase patient satisfaction.

Workshop 404 - Re-Energize Your Accounts ReceivablesAndrew Politi, Regional Sales Executive, Simon’s AgencyThis session will help to identify the difference between past due accounts and delinquent accounts, learn how to maximize your agency relationship, discuss the 90-day collection cycle, learn how to maximize the recoveries from your agency, automate your collection process, and make payment arrangements.

Workshop 405 - Ask the Experts: HIPAA, Compliance, Risk, AuditsElizabeth G. Litten, Esq., Partner and HIPAA Privacy Officer, Fox Rothschild LLPSheila M. Mints, Esq., Shareholder, Co-Chair, Healthcare Department, Capehart ScatchardKevin Mulcahy, CMPE, Director, Payer Relations & Special Billing, Massachusetts General Physicians OrganizationRichard C. Papperman, MBA, CHBME, President, Cape Medical BillingLee Ann Trulio, Assistant Vice President, Risk Management, MDAdvantage Insurance Company of New JerseyDon’t Get Caught in the Rain. Compliance is a critical component of a successful practice. Recent headlines have included: “27,314,647 Individuals Affected by Healthcare Data Breaches in 2016”, “Hacking and Ransomware Responsible for 26.8% of all 2016 Healthcare Data Breaches”, “NJ Physician Convicted of Taking Bribes”, “Oncology Practice and Practice Manager Pay $1.7 Million Fine for Fraudulent Medicare Claims”. Join us for a question and answer session with the expert panelists we’ve brought together, to make sure your “Compliance Umbrella” has you covered.

Workshop 501 - Aligning Physician Compensation with Value-Based ReimbursementDeborah Nappi, CPA, MST, Senior Manager, SAXSusan Reed, CPA, CFP, Partner, SAX MACRA marks the start of the transition from Medicare fee-for-service to value-based reimbursement. It is very important to get providers onboard with the new reporting requirements as their actions today will dictate reimbursements in the future. The ability for a provider or a group to meet these requirements is critical for their future success. Perhaps the best way to ensure compliance is to align physician compensation to include adherence with reporting requirements. We will review how to design a formula that moves compensation from being based solely on collections or productivity to one that includes compliance with practice requirements.

Workshop 503 - MIPS ACI and Other Critical Health IT IssuesRobert M. Tennant, MA, Director, Health Information Technology Policy, MGMAThis session will walk participants through the Advancing Care Information of the Merit-Based Incentive Payment System. Discussion will include a description of the Base Score, Performance Score and Bonus Score requirements, EHR certification, Security Risk Analysis, and other important elements of the ACI. In addition, the session will feature an update of key health information technology issues, including industry developments regarding prior authorization, electronic claims, and the new Administration’s HIT priorities. Participants will receive suggested action steps to prepare for ACI and other new HIT requirements.

Workshop 504 - Maximizing Medical Practice ProfitabilityGregory Cutrona, President & CEO, AssuranceMDMedical professionals are tasked with running a leaner and more efficient practice while experiencing lower reimbursements and higher costs. Revenue reporting and analysis are more critical than ever to maintain a profitable medical practice. A benchmarking analysis is a good first step to protecting and securing the overall performance and profitability of your practice.

Workshop 505 - An Update from the State CapitalAlfred J. Gaburo, Senior Executive, Princeton Public Affairs GroupHear what is going on in Trenton from NJMGMA’s lobbyist and learn how to work with your local legislators on issues impacting your healthcare business.

*Program subject to change.