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8/2/2019 Nlp for Excellence
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8/2/2019 Nlp for Excellence
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WHAT IS NLP?
Neuro-Linguistic Programming is
the study of how the interaction
of your brain (NEURO), your
language (LINGUISTIC) and the
resultant patterns of behavior(PROGRAMMING)
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NLP IS
A set of tools for excellent communication
& relationship building
A gateway to accelerated learning
A model for understanding the structures and patterns
that underpin human thinking & behaviour
A set of attitudes
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PRESUPPOSITIONS
The map is not the territory. Understandother persons model of the world.
Respect other persons model of the world
The meaning of the communication is theresponse you get
There are no failures, only feedback
There are no resistant people only inflexiblecommunicators
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Our model is updated through our senses.
We each take in information through a natural preferred combination of senses(called modalities):
Visual
Auditory
Kinesthetic / Tactile
Olfactory
Gustatory
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THE MAGIC NUMBER The conscious mind can only pay attention to
bits
of information at any one time.
7+-2
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DDG
Deletion
Distortions
Generalizations
USEFUL -USELESS
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SEE HEAR FEEL
EYES:looking up or straight ahead
and defocused
EYES:looking to the side or down and
left (for right handed people)
EYES:looking down right (for right
handed people)
VOICE:
high rapid
VOICE:
moderate pitch, volume, and
rate
VOICE:
low, slow, pauses
BREATHING:
rapid, high, shallow
BREATHING:
moderate rate, middle
BREATHING:
slow, low, deep
WORDS:
imagine , focus , look at , point
out , seeing it , notice , show it ,
blind to , in a flash , review , an
eyeful , picture , transparent ,
graphically , illustrate , brilliant ,
viewpoint , drawing a blank
WORDS:
talk through, tune in listen to,
rings a bell, explain it, crashing
down, deaf to, harmony, harsh
tone, discord, an earful,
outspoken, squeaky clean,
calling me, hear me out.
sounding off ,music to my ears,
keep telling myself
WORDS:
hold on , put a finger on , strikes
me , touched me , get a grip of ,
walk away , dragging me down ,
in touch with , out of touch with ,
caught in the act , underhand ,
touchy subject , sticking with ,
firm stance , no stomach for it ,
chilling thought
CUES
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1. The words that they use.
I see what you mean.
Loud and clear
Take a dim view of
To tell thetruth
Hang inthere
Get a handleon
That ringsa bell
Hand in
hand
See eye toeye
Voiced anopinion
Get or gripswith
I follow your drift
Ill see
to it
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VISUALRECALL
VISUALCONSTRUCTED
AUDITORYDIGITAL
AUDITORY
RECALL
AUDITORYCONSTRUCTED
KINESTHETIC
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When people are naturally in rapport with each
other they have the same posture, breathing,
etc.
You can gain rapport rapidly by adopting this
state.
Mirroring and Matching
Building trust
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PACING & LEADINGBody - posture, crossing legs, small changes : blinking.
Head and Shoulders
Voice -Tone, speed, volume, intonation
Words - Visual / Auditory / Kinesthetic
Facial Expressions
Gestures - position of hands
Breathing
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A GOOD RAPPORT WILLENHANCE LEADING AND
EMPOWERING US TOWARDS
EXCELLENCE IN
COMMUNICATION