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North King County Mobility Coalition
February 2020
Welcome!
• Welcome & Introductions
• Review Agenda
• Announcements
Announcements
•Staffing updates
•NKCMC Gaps Analysis Project
•Bothell Transportation Resource
Fair
•NUHSA Severe Winter Weather
Shelter/transportation challenges
Community Transit’s Lynnwood Transportation Needs AssessmentMarianna Hanefeld, SNOTRAC
Presentation: North Link Connections Mobility ProjectShelby Cramer & Aidan Farr, King County Metro
North Link Connections Mobility Project Concept Phase
North King County Mobility Coalition
February 27, 2020
Project Introduction
• Respond to changing mobility needs and integration with 3 new Link light rail stations opening in north Seattle in 2021
• Metro’s largest service restructure since March 2016 U-Link extension
• Partnership with ST, SDOT, UW, and other partners
Project Goals
• Improve mobility for historically un(der)served populations*
• Equitably inform, engage, and empower current and potential customers traveling in the project area
• Deliver integrated service that responds to Link expansion and meets customer needs
North Link Connections Mobility Project Timeline
Jul 2
01
9
Au
g 2
01
9
Sep
20
19
Jun
20
20
Oct
20
19
No
v 2
01
9
Dec
20
19
Jan
20
20
Feb
20
20
Ap
r 2
02
0
Mar
20
20
May
20
20
Jul 2
02
0
Au
g 2
02
0
Sep
20
20
Oct
20
20
No
v 2
02
0
Dec
20
20
Jan
20
21
Feb
20
21
Ap
r 2
02
1
Mar
20
21
May
20
21
Concept Development
Council Process
Finalize Concept
Phase 3
Phase 2
Concept Refinement
Engagement
Planning & Material Development
Engagement
Planning & Material Development
Engagement
Planning & Material Development
Legislative Process
Implementation
Phase 1
Sep
20
21
We are here
King County Council ApprovesService Changes
Light rail opens andbus changes implemented
Engaging with community to guide and design service
• During summer of 2019, Metro engaged the community to listen and shape an initial proposal for changes. To shape the proposal, Metro focused on:
• Relationship building with historically un(der)served populations in project area
• Designing service ideas in partnership with historically un(der)served communities to build a better transit network
• Ways to communicate the service proposal and agency goals related to equitable outcomes to affected communities, demonstrating how proposal helps advance equitable mobility outcomes
What we heard during needs assessment phase
Key Theme Summary of Proposed Ideas
Improve east-west and crosstown connectionsEast-west service along several major corridors, including N 80th St, NE 75th
St, NE 45th St, Greenwood to Lake City
Service connections should be close together
and understandable to customersImprove connections at light rail stations, creating hubs around stations for
bus-to-bus and bus-to-rail transfers
Improve weekend service and span of service
(especially later at night)
Improve service to First Hill, U-District on nights and weekends, many shift
workers around campus and hospitals; access to places of worship &
community centers on weekends
Travel times that are better and/or more
consistent than they are today
Connecting routes to light rail at Northgate and Roosevelt Stations to
provide faster and more consistent travel times; shortening some routes
to reduce variability of bus travel times
Improve connections to hospitals/medical
facilities (Northgate, UW, First Hill, Seattle
Children’s)
Provide east-west connection to Seattle Children’s Hospital, improve direct
service to First Hill
Improve connection to South Lake Union/job
centersNew service to South Lake Union, Northgate job center, connections to
Aurora Village
Shoreline/North Seattle Connecting to Northgate Station
• Routes re-oriented to Northgate Station: 301, 304
• Revised peak routes in Shoreline neighborhoods: 301, 304
• New Route: 302 (note complements Route 303)
• Upgraded peak service on local routes: 331, 345, 346, 347, 348
East-West Service Connecting to Northgate Station
• Replaced routes: 41, 355
• Renumbered and extend route: 5X to become 16
• Revised and improved: 40
• New east-west route connecting Ballard, Greenwood, Northgate and Lake City: 61
• Shortened and revised route: 45
• Revised route: 75
Lake City/SR-522/Maple Leaf Service Connecting to Roosevelt Station
• Routes re-oriented to Roosevelt Station: 312 and 522
• Shortened route: 312 (all trips start in Kenmore)
• Replaced routes: 63, 77 and 373
• Revised route: 73
• Routes with improved frequency: 64, 73, 309 and 522
• Route discontinued: 308
Green Lake/Wallingford Service Connecting to Roosevelt Station & U District Station
• Replaced routes: 63, 77 and 373
• Revised route: 73
• Routes with improved frequency: 64, 73, 309 and 522
• Route pathway shifted through Tangletown: 62
• New local and peak routes: 23 and 25
Northeast Seattle Service Connecting to Roosevelt Station & U District Station
• Routes revised to serve stations: 64, 65, 74, 75 and 372.
• New route: 79
• Improved frequency: 62, 64 and 74
• Replaced routes: 71 and 76
• Routes shortened in U. District to improve reliability: 45 and 73
• Route discontinued: 78
Continue to engage with the community to share and refine service network concept
• Attend community meetings
• Outreach at community events and community hubs (grocery stores, libraries, etc)
• Provide online platform in 6 languages
• Other in-person events, social media, ethnic media
• Contract with community-based organizations (CBOs) to continue inclusive in-language outreach, hosting focus groups/listening sessions with underserved communities
• Mobility Board evaluates draft service network to understand what community needs are or are not met by concept and communicate changes/receive feedback from their communities
• Work with our Jurisdictional partners
• Metro will share refined draft concept back with public and modify as necessary in Summer 2020
North Link Connections Mobility Project Contacts
Metro Sound Transit
Dave VanderZee
Project Manager
(206) 477-0091
Maha Jahshan
Community Engagement Lead
(206) 263-2456
Corrie Adams
Customer Outreach Specialist
(206) 903-7528
Max Henkle
Service Planner
(206) 553-3552
End of Year Satisfaction Survey Results
Only 3 people completed the survey
30% each somewhat satisfied, satisfied, & extremely satisfied
End of Year Satisfaction Survey Results
What do you like best about NKCMC?“Beside the nice, knowledgeable, prepared professional staff, that they are trying to improve systems for all.”
“Provides the opportunity to ask questions and provide input.”
“Serving those in need and identifying the gaps for those that can’t help themselves.”
End of Year Satisfaction Survey Results
What would you like to see change about NKCMC?“More action, visible, and tangible work, real positive changes in the lives of actual people. Accountability, expectations for our local providers to check in with us…I guess more of a Strategy, or Strategically Planned year”
End of Year Satisfaction Survey Results
What do you see as the single most important issue for NKCMC to focus on in the coming year?“The Gaps Analysis Project done well, with input from many, and the expectation to address identified Gaps.”
“Explore additional methods as to how to share mobility options to the public.”
“Transit accessibility”
End of Year Satisfaction Survey Results
Please list any topics or presentations of interest for 2020.Better understanding of current mobility partnerships “First Mile/Last Mile Solutions, King County Metro
Community Connections Pilot Project Updates, and the next opportunity for input to future Community Connections Opportunities. Conversion for the Masses (what is stopping many from using Transit Systems?...”
End of Year Satisfaction Survey Results
How can we make participation in the coalition a better experience for you? “Meetings are the perfect length in time and varying
locations keeps the group diverse.” “If there was a more visible Work Plan, detailed with
expected outcomes, timelines, and reverse timelines. Including an inclusion plan, of who should be at the table(s)…Something that I can go back to the Community and say, “You should come to this meeting, and do this…”
End of Year Satisfaction Survey Results
How will we incorporate this feedback?
Revisit the work plan to include a timeline and who should be involved (clearer coalition strategy)
More project updates (Gaps analysis project, Metro pilot programs, key presentations)
Keep doing what we’re doing but with more action!
Roundtable & Transportation Program/Member Updates
•Community Vans
•Others?
Next Meeting:
April 23rd, 2020
10:30am – 12:00pm
Kenmore Senior Center
Bree Boyce
Program Manager of Coalitions
425-943-6751
Please contact with any questions!
