North West Health North West Health Self Assessment Self Assessment Process 2011Process 2011

Sue SmithProject Manager for the

Health Equality Group and Health Self Assessment Lead

Health Self Assessment

4 Top targets Ensuring everyone has a

person centred plan Equal access to all health

services Ensuring people using health

services are safe Valuing People targets are met

Overall Ratings

Target 2011 2010

1

2

3

4

Target One

2011 2010 2

elements

Green 11 11

Amber

12 12

Red 1 1

15 same

1 improved

8 rated lower

Target Two

2011 2010

9 elemen

ts

Green 3 2

Amber

18 20

Red 3 2

2 same

14 improved

8 rated lower

Target Three

2011 2010

4 elemen

ts

GreenAmbe

r24 24

Red

3 same

10 improved

11 rated lower

Target Four

2011 2010

11 elemen

ts

Green 7 12

Amber

14 9

Red 3 3

3 same13 improved8 rated lower

Issues

Targets changed slightly from last year

Target 1 re % PCP/health action plan % for some targets mean ratings

changed Issues about Joint Strategic Needs

Assessments- many areas did not have detailed JSNA in place-(red)

Overall

Many areas improved Data collection improved More self advocates involved

in training More people had health checks People felt things were getting

better

Target 2

Reminder texts for appointments

Information shared in referral letters

Wheels for all- cycling project Care pathway for parents with

learning disability Cancer screening improved

Target 2

A protocol is in place to follow up non attendance at health check appointments

Healthy lifestyles course Appointed a postural care

physio specialist to deliver postural care

Health action plan audited completed across all services

Target 3

Acute network Patient satisfaction survey Individualised pathways Thumbs Up Hate Crime DVD E learning safeguarding People involved in training

Target 4

Health action plans in prison Accessible custody information Prison staff training Prison health staff shadowing CTLD

and doing training Specialist Forensic Practitioner and

specialist provider to support people with forensic needs

Target 4

Dementia cafes Complex care teams Autism e learning tool Short break services Transition plans Patient stories Advocacy Hub developed

CQUINS commissioning for quality improvement

For mental health services to cover flagging, HAPs & communication needs

Re action plan arising from the Green Light Toolkit is delivered

Re use of patient passports Re reasonable adjustment 12 staff across their community services

trained to use the DISCO With all acute hospitals to improve

quality of care

Accessible information

Accessible information-pathwaysassociates.co.uk Reader panels Pictorial pathways DVD patient journeys Websites NWAS communication book

Also

Hospital self assessment Mental health assessment Hospital patient satisfaction survey Palliative care work in progress Best practice event

Next Steps

Good practice event 29th February All areas developing action plans Regional report Review of Health Self Assessment

for 2012 Repeat process later this year HEG work plan

Thank you

Any questions?

Sue Smith susan.smith@northwest.nhs.uk