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Presentation of our project with a live demo. Nudge is a communication service that connects case managers and their clients via text messaging. The product idea follows 8 weeks of ethnographic design research into homelessness in Austin and 8 weeks of ideation and rapid prototyping at Austin Center for Design. By Ryan Hubbard and Christina Tran
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HELLO
CONNECTING CASE MANAGERS & CLIENTS
Testers, please turn your cell phones ON.
FAMILIES
familiestemporary homelessness
CASE MANAGER
case managersupport
CASE MANAGER & CLIENTS
15 clients per case managermeetings once a month
IN-BETWEEN MEETINGS
questions
? ?
IN-BETWEEN MEETINGS
mini-crisis
? ?
IN-BETWEEN MEETINGS
quick check-ins
? ?
COMMUNICATION CHANNELS
currently “phone-phone-phone”
COMMUNICATION CHANNELS
opportunity area text messages
DEMO
PATHS TO SUCCESS
more communicationmore support more success
THANK YOU
CONNECTING CASE MANAGERS & CLIENTS
We’re looking for pilot groups.
Email [email protected]
Text us512.364.0522
