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“Nurturing growing businesses.”
Baskin Clarke Consulting
Making it work for you
Beyond the Plan
Baskin Clarke Consulting
How to climb a mountain:
One step at a time, and …
take the Sherpa with you.
Beyond the PlanA six step cycle
The Plan
1. Strategic Planning.
2. Business Planning - Identify the“Centres of Gravity”.
3. Develop Improvement Strategies.
Beyond the Plan
4. Implement the Changes.
5. Monitor and Mentor.
6. Develop Skills
Step 1Strategic Planning
Strategic Planning
A central, integrated externally orientatedexternally orientated
concept of how we will achieve our objectives.*
Facilitative
Participative
* Hambrick, D.C. & Fredrickson, J.W. (2001) “Are you sure you have a strategy?”Academy of Management Executives
Strategic Planning
• Know where you’re going.• Set the course.• Do the right thing.
Strategic Planning
INDICATORS (at each level)How can we assess the success?
MEANS OF VERIFICATION (at each level)What data is required to measure the success,
and do we find it?
Strategic Planning
Step 2Business Planning - Identifying the Centres of Gravity
What needs to change
• InternallyInternally Orientated
• (Strengths and Weaknesses)
• Prioritising
OEP Effectiveness Driver Groups
Culture andBehaviour
StrategicIntent
BusinessProcesses
• The organisation’s purpose & vision.
• Strategy.
• Business plan & objectives.
Group 1: Strategic Intent
• Management style & behaviour.
• Core values.
• Workplace dynamics.
• Teamwork & cooperation.
• Communication.
• Development, empowerment & training.
• Sense of purpose, confidence & ability.
• Attitude to external business contacts.
Group 2: Culture and Behaviour
• Coordinating mechanisms.
• Inter-functional Information transfer.
• External business partners & systems.
• Procedural Steps.
• Reporting & performance measurement.
• Information & communication equipment.
• Systems software & documents.
Group 3: Business Processes
Sample Survey Screen
Survey Findings – Example 1Current Organisational Effectiveness
Survey Findings – Example 2Current Organisational Effectiveness
Step 3Develop Improvement Strategies
Prioritise !
• Address weaknesses in those drivers identified as most importantmost important for team success.
• Remedial actions - identify causes, develop and execute remedial actions.
Developing Improvement Strategies
Step 4Implement the Changes
Maintaining the Momentum
• Focus on the priorities• Involve people – in teams• Delegate• Motivate• Track Performance• Give feedback
Step 5Monitoring and Mentoring
Regular Review Cycle
• Measure to Manage• Reward• Improve• Continuous Cycle
Incremental ImprovementOne step at a time
4.00
4.05
4.10
4.15
4.20
57 59 62 64 66 67 67 67 68 70 71 72
Men's 400m freestyle 1957 to 1973Over 4 minutes
3.35
3.45
3.55
73 74 74 75 75 76 76 77 79 79 80 80 82 83 85 88 88 92 92 94 99 00 00 01 02
Incremental ImprovementOne step at a time
Men's 400m freestyle 1973 to 2003Sub 4 minutes
Konrads 1957 4.21 80
Konrads 1960 4.15 90
Spitz 1967 4.10 60
Fassnacht 1969 4.04 00
Krumpholz 1972 4.00 11
DeMont 1973 3.58 18
Goodell 1976 3.53 08
Szmidt 1980 3.50 49
Sadovyi 1992 3.45 00
Perkins 1994 3.43 80
Thorpe 1999 3.41 83
Thorpe 2000 3.41 33
Thorpe 2000 3.40 59
Thorpe 2001 3.40 17
Thorpe 2002 3.40 08
Incremental ImprovementOne step at a time
Tracking Performance
• Regular• Monthly / Quarterly Management Report • Information aligned with strategic
and business plans• Systemised process to produce
required information
Tracking Performance
• Paper based or– Intranet?– Web Based?
Step 6Developing Skills
Developing Skills
• Team Leadership Skills• Team Thinking Skills• Meeting Management Skills
Effective Implementation of your Plan
Stimulate Progress
Preserve the Core
Don’t forget to take the sherpa with you
To obtain further information,please call Ronnie Baskind
(02) 9388-0388
or email [email protected]
