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October 30, 2000

October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

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Page 1: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

October 30, 2000

Page 2: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

Baskin-Robbins

• Delighting consumers for nearly 55 years in the U.S., and 30 years internationally

• World’s largest chain of ice cream specialty stores

— 2,500 U.S. — 2,200 international

• In the U.S., Baskin-Robbins scoops over 150 million ice cream cones each year

• Nearly 400 million customers served annually

Page 3: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

Baskin-Robbins Core Equities

• Variety -- What’s Your Flavor?– Signature items

• Ageless, All-Family• Heritage -- Timeless & Relevant• Fun & Spontaneous• Simple & Approachable• Quality

Page 4: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

Baskin-Robbins: What’sYour Flavor?

• Invoke in consumers the simple, indulgent and familiar pleasures of the Baskin-Robbins experience

• From "31 Flavors" in 1945 to nearly 1,000 today...– Signature flavors– Popular "Flavor of the Month" program– Whimsical flavor names representing

popular trends

Page 5: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

America Loves Baskin-Robbins!

• 98% Brand Awareness

• 80% Brand Purchase

(Product Q Study, 1999)

Page 6: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

America Loves Baskin-Robbins!

• High Overall Positive Q Score Among Fast Food Category

Baskin-Robbins 43 Burger King 28

Dunkin’ Donuts 33 McDonald’s25

Wendy’s 28 Boston Market 23

(Product Q Study, 1999)

Page 7: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

America Loves Baskin-Robbins!• #1 in Ice Cream Yogurt Category• #1 in Category in Service, Menu Variety, Cleanliness and Atmosphere

Page 8: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

Brandscape

0 20 40 60 80

20

40

60

80

100

100

Brand Stature

Bra

nd

Str

engt

hEdy’s

Friendly’s

Ben & Jerry’sHäagen-Dazs

Breyer’s

McDonald’s

199419971999

Source: Landor Associates, 2000

New

Growing Leadership

Declining

Page 9: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

Enchanted Mission Expose families to the magical world of Shrek through "proprietary treats" and a

uniquely themed store environment.

Page 10: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream
Page 11: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

An Enchanted Summer at Baskin-Robbins

• Fairy tale-themed in-store experience

• Possible "First Book" non-profit tie-in

• Unique ice cream products designed to draw families into

Shrek's world

Table Tent

Page 12: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

A Line of “Proprietary Treats”

Ice Cream

– Proprietary Flavors

– Sundae

Beverages

– Color-Changing/Interactive "Potions” and Shakes

Branded Ice Cream and Cake Creations

– Photo cake of Shrek– DecoPac/Bakery Crafts Design

Standee

Page 13: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

Enchanted Flavors

Shrek Swirl

Dragon's Treat

Page 14: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

Sundae &Beverages

Swamp Sundae

Enchanted Potion

Transformation Shake

Page 15: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

UniqueCakes

Shrek Photo Cake

DecoPac/Bakery Crafts Cake

Page 16: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream

What Baskin-Robbins Can Offer

• $2 Million integrated national cable TV and radio advertising

• Line of limited-time-offer proprietary Shrek products • National in-store POP support in over 2,500 stores

– Creating 24 million impressions in promo period• Shrek featured on Baskin-Robbins website, with link to

DreamWorks website • Possible "First Book" non-profit tie-in

Page 17: October 30, 2000. Baskin-Robbins Delighting consumers for nearly 55 years in the U.S., and 30 years internationally World’s largest chain of ice cream