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State
Library of the
State of the
City OCTOBER 2016
TCPL AT A GLANCE Main Library (40 Washington St.) 78,000 sq. ft., handicapped accessible
MISSION
GOALS
TCPL’s mission statement describes our core purpose and reflects the five service priorities
identified in our strategic plan.
The Thomas Crane Public Library is a comfortable and
welcoming place to visit, where young children can discover the joy of reading, and people of all ages can
satisfy their curiosity, stimulate their imagination,
and connect to the online world.
The following interdependent goals reflect the library’s service priorities from July 1, 2012—June 30, 2017 and show how they will affect the lives of Quincy residents:
Adults and school age children will enjoy a wide variety of popular and new materials available when, where and
how they want them, with expert advice on choosing
among the options. Adults will have engaging and enjoyable cultural and recreational experiences. Teens will have materials, programs and interactive
opportunities that focus on their current interests and provide satisfying recreational experiences.
Adults will have the materials and programs they need to learn about topics of personal interest.
Wollaston (41 Beale St.) 3,949 sq. ft., not handicapped accessible
Open Mon-Thurs
Free WiFi; 8 public use computers
TCPL BY THE NUMBERS, 2011-2016
FROM THE CITY OF QUINCY
$2,4
36,9
33
$2,3
41,0
05
$2,5
18,8
09
$3,0
72,8
72
$3,1
27,6
72
$2,8
22,8
65
0
600,000
1,200,000
1,800,000
2,400,000
3,000,000
3,600,000
2011 2012 2013 2014 2015 2016
TOTAL ANNUAL VISITORS
67
9,3
96
70
1,6
78
65
9,8
45
67
6,6
52
65
6,9
20
69
7,1
15
500,000
600,000
700,000
2011 2012 2013 2014 2015 2016
Total Circulation (physical & digital)
68
4,4
10
73
7,9
06
76
0,5
55
78
1,5
61
75
3,9
96
78
1,1
64
500,000
600,000
700,000
800,000
2011 2012 2013 2014 2015 2016
46
3 56
1
54
3
86
6
40
4
43
9
43
4 53
1
79
28 9
8 11
1
0
200
400
600
800
1000
2013 2014 2015 2016
Adult Juvenile Teen
8,9
79
9,6
76
8,4
81
11
,69
5
12
,73
2
14
,24
5
14
,28
2
54
4
22
0
67
8
1,3
42
18
,29
9
0
5,000
10,000
15,000
20,000
2013 2014 2015 2016
Adult Juvenile Teen
Free parking
Free WiFi; 58 public use computers
Community meeting room (cap. 125)
Four small study/meeting rooms (cap. 2-12)
Three-story atrium with café
Computer classroom
Local history room
Art exhibition area
Hours Open (68 hours per week, 12 months per year)
Monday-Thursday: 9-9, Friday-Saturday 9-5, Sunday 1-5
Adams Shore (519 Sea St.) 13,000 sq. ft. , handicapped accessible
Open Mon-Thurs
Free parking
Free WiFi; 4 public use computers
Community Meeting room (cap. 75)
North Quincy (381 Hancock St.) 10,322 sq. ft. , handicapped accessible
Open Mon-Thurs & Sat
Free parking
Free WiFi; 11 public use computers
Two small study/meeting rooms (cap. 3-12)
Community Meeting Room (cap. 25)
Adults and seniors will be comfortable using commonplace digital resources, services and devices.
Everyone will have free, high-speed Internet access in the
library when, where and how they want it. Children aged 0-7 will discover the joy of reading and will
become lifelong readers. Children and families will have a safe, clean and
comfortable place to interact, play and explore books. Adults and teens will have comfortable, clean and
welcoming spaces to meet and interact with others, and quiet places for reading, study and relaxation.
Branch
Libraries:
Each is Open
24 Hrs/Wk
1
AN AVERAGE MONTH AT TCPL
2
9,450
58,093
65,097
500 new library cards
items borrowed (physical & digital)
2,600 people attended library events
people visited
one of our library locations
PUBLIC COMPUTER SESSIONS
Total Hours Open, FY11-FY16
3,3
17
3,3
79
2,3
51
2,3
52
2,2
84
2,7
56
3,4
20
3,5
98
3,3
72
3,2
54
3,0
83
3,0
51
0
2,000
4,000
6,000
8,000
2011 2012 2013 2014 2015 2016
Main Library All Branches
# OF ITEMS BORROWED (Physical & Digital Materials) (Main Library & Branches)
# OF PROGRAMS/EVENTS OFFERED PROGRAM/EVENT ATTENDANCE
ANNUAL LIBRARY DEPARTMENT BUDGET HOURS OPEN TO THE PUBLIC
IN FY2016
3 4
TCPL SERVICE PRIORITIES
Upgraded public computing and wireless Internet services
More computer classes offered through community partnerships
Free access to Lynda.com video learning courses
MacBooks for learning and creating in media lab
More books and programs for children aged 0-7 and their caregivers
Early literacy computers and tablets Early literacy learning areas and incorporation of Every Child Ready to
Read practices into children’s programming and outreach activities
1000 Books Before Kindergarten program launched
Upgraded adult furnishings plus new teen space at the Main Library
More access to small meeting rooms for community organizations & clubs Mobile app for library services on-the-go
Stimulate Imagination
(reading, viewing & listening for pleasure & enrichment) Adult Basic Education/ESOL/Citizenship and Travel/World
Languages collections
Digital Yearbook and Historic Postcard online collections
Expanded English Talk Time conversation practice
program
Expanded access to popular physical and digital materials
New programming for younger adults (20s and 30s)
New activities and volunteer opportunities for teens
700% increase in circulation of items in digital format
5,000 OVER
ADULTS ATTENDED CULTURAL EVENTS
1,300 teens attended activities and
events. That’s up
680% from 2012!
11,000 OVER
ADULTS RECEIVED
INDIVIDUALIZED TECH INSTRUCTION
200% increase in # of hours of
group instruction on computers
150% increase in English Talk Time attendance
25,750 adults & teens used
study/meeting rooms
Over 52,000 page views of library-created research
and /or curated web content. That’s more than double the number from 2013!
28% increase in circulation of
materials for ages 0-7 since 2013.
175,000 OVER
Children’s materials were borrowed in FY2016.
6,700 Parents/caregivers attended
early literacy programs
9,500 Children ages 0-7 attended
early literacy programs
Selected new initiatives & use statistics for FY2016
Connect to the Online World
Satisfy Curiosity
(lifelong learning)
(public Internet access & instruction)
Create Young Readers
(early literacy)
Visit a Comfortable Place
(welcoming physical & virtual spaces)
9,600 ADULTS ATTENDED
EDUCATIONAL PROGRAMS
OVER
QUINCY MID-DECADE & BEYOND
6
8,72
2
8,2
72
22
,86
4
25
,88
5
7,9
34
7,0
43
7,3
05
9,0
34
7,97
1
23
,43
5
26,8
08
11,1
17
6,64
6
7,26
0
9,51
4
8,1
13
24,0
01
27,0
22
13,6
71
10,0
52
7,16
0
9,5
76
8,61
5
24
,11
4
29
,51
8
12
,89
7
12
,44
3
9,7
03
-
5,000
10,000
15,000
20,000
25,000
30,000
35,000
1-9 10-19 20-34 35-54 55-64 65-74 75+
Series1 Series2 Series3 Series42000 2010 2020 2030
Quincy’s population is growing and becoming more
diverse, with an increasing number of foreign born residents.
School enrollment is up, as are the number of low-income
students and English language learners.
Significant household growth is projected for the city, with
growth projected for all householder age cohorts (young, middle aged and seniors).
Nearly half of all households are non-family households
(single person households and pairs or groups of unrelated
people living together).
Quincy has high rates of low-income households.
DEMOGRAPHIC HIGHLIGHTS
The Metropolitan Area Planning Council’s Stronger Region scenario projections show that the city could grow by 15.8% by 2030. Even under the slower growth Status Quo scenario, the city is projected
to grow by almost 10,000 people.
While the population is predicted to increase in all age groups, the most significant growth will occur among the senior population.
RACE & ETHNICITY
[U.S. Census Bureau and MAPC Population Projections, 2014]
[U.S. Census 2000; ACS 2010-2014]
Quincy continues to grow increasingly diverse, with the White population dropping to 65% in
2014 while the Asian population, the city’s largest minority group, now represents almost 25% of the
total population.
TOTAL POPULATION BY RACE 2000-2014
70
,06
6
1,9
47 1
3,5
46
1,8
35
62
,09
8
4,2
48
22
,17
4
3,0
89
60
,51
7
5,2
57
23
,98
6
2,8
52
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
White Black/African
American
Asian Hispanic/Latino
2000 2010 2014
POPULATION TRENDS BY AGE 2000-2030
2014 2010 2000
POPULATION
25% In 2014, 29.4% of Quincy’s population was
foreign born, up from 20% in 2000. Of this foreign
born population, 48% arrived in 2000 or later. Correspondingly, the percentage of people aged
5 or older who speak only English at home
dropped from 76% in 2000 to 66% in 2014.
PLACE OF BIRTH & LANGUAGE SPOKEN
[Census 2000; ACS 2010-2014]
EDUCATION
12%
25%
22%
26%
11%
2% 2%
Less Than High School High School Graduate (includes equivalency)
Some college Bachelor's degree
Master's degree Professional school degree
Doctorate degree
12%
25%
22%
26%
11%
2% 2% Less Than High School
High School Graduate
(includes equivalency)
Some college
Bachelor's degree
Master's degree
Professional school degree
EDUCATIONAL ATTAINMENT FOR
POPULATIONS AGE 25 YEARS+
FOREIGN BORN AND LANGUAGE SPOKEN AT HOME 2000-2014
INCOME & POVERTY
[U.S. Census Bureau 2000, American Community Survey (ACS) 2010-2014]
Median household income in Quincy was $62,710 as of 2014, an increase of 33% since 2000. However, this was
7.6% lower than the statewide median income of $67,846 and 27.5% lower than the Norfolk County median income of $86,469.
Quincy School District enrollment trends show a 5% increase in the city’s school age population from 2007 to
2013, and this rate of slow but steady growth is expected
to continue. The larger student body includes an
increase in minorities, English language learners,
and low-income students.
In Quincy, 87.9% of people aged 25 or older have a high school diploma or higher (compared with 93.7% for
Norfolk County and 89.5% for Massachusetts as a whole).
Forty percent of this age cohort have a
bachelor’s degree or higher.
Poverty rates increase with lower levels of education:
18% of those who did not complete high school and 12%
of those who have only a high school diploma or
equivalency are living in poverty versus 5% of those who have completed a bachelor’s degree or higher.
5
Household income estimates for 2014 show 29% of households with less than $35,000 in income, 29% between $35,000 and
$74,999, 14% between $75,000 and $99,999, and 28% over
$100,000. An estimated 10% of Quincy residents were in poverty.
[MA Dept. of Elementary and Secondary Education, ACS 2010-2014]
PROJECTED POPULATION CHANGE 2000-2030
88,025
92,271
97,074
101,987
99,533
106,862
80,000
90,000
100,000
110,000
120,000
2000 2010 2020 2030
Series1 Series2Status Quo Stronger Region Census
Maker Spaces & Digital Media Labs Space, tools & community expertise for hands-on learning, creating, collaborating & sharing
Hardware & software for digital invention (coding, music/video/art, etc.) Tools, equipment & workspace for non-digital invention (crafts, fine arts, etc.)
Lifelong Learning Center Broader and deeper educational opportunities beyond the end of formal education
Digital and hands-on learning experiences for all ages
Interest-based peer-to-peer informal learning place
Community Hub A “third place” where people in the community can connect with each other around common interests
Workspaces for telecommuters, free lancers, tutors and others
Community Engagement Increased collaboration with local organizations, government agencies, and businesses
“Embedded” librarians join and participate in community organizations and clubs
The Library as Publisher Digitization of unique local resources and digital publishing of local residents’ work
Machines at the library for residents to design and print their own books
Expanding Collections
Tools, equipment, musical instruments, board and other games, digital devices, and other objects for loan
Streaming media and online video training
Personalized and On Demand Service
Deployment of RFID, self-checkout, and automated materials handling systems free library staff from routine transactional tasks to provide more personal service when and where it’s needed
Personal greeter and concierge services, and roving assistance out from behind service desks
On-demand collections of popular physical materials
Unlimited simultaneous access with no hold queues for digital materials
