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Library Staff are here to support you, Information about what's new in the Library for 2011/12.
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At a glance - what’s new for
2011/12
• Library Promises to You
• New Subject Support Web
Pages
• New Online Library Tutorials
• Library Facebook Page
• Subject Blogs
• Feedback Database
Need help? Ask us
email: [email protected]
livechat: via library web pages
telephone: +44 (0)191 515
IT support 24/7: 044 (0)191 515 2992
http://library.sunderland.ac.uk
facebook.com/UniOfSunLib
uosliboffcampus.tumblr.com
Library Promises to You
Over the past two years every member
of library staff has been working on
something we think is very special - our
new Quality Model. Our quality
model shapes the entire way we deliver
our services. At its centre lies one thing
- you and your experience of using
library services.
We have 9 principles which make up
the library promises to you and they
inform all of our library activity and
initiatives. We’ll be making more
information available soon but in the
mean time visit the library web pages
to read about our 9 principles.
Library Promises Web Pages
Feedback Database
The University Library welcomes any
comments or feedback from our
students, staff and users.
Your opinions, comments, ideas and
suggestions are very valuable to us -
they help us to shape and deliver
services that are tailored to your
needs and that really make a
difference to your University life. So
- if there is anything you would like
to let us know please get in touch
using our online feedback form.
Feedback Library Web Pages
twitter.com/UoSliboffcampus
New Subject Support
Web Pages
We’ve made brand new subject web
pages for each subject which tell you
how to find subject resources
including journals and e-books.
A great new feature is the ‘What’s
new... pages which are maintained by
your subject librarian and can help
you keep up to date with library news
and information on your subject.
Visit your subject Pages Now
Support for Your Subject Web Pages
Download the new
Library Guide for
students studying
Off Campus
Via the library
website
New Online Tutorials/
Support
University Library Services have
created new online tutorials,
screencasts and guides to help you
make the most of library resources.
Access all new online tutorials
through your dedicated web pages.
On the Library Web Site click on the
Services For... area and then Student
and choose the description that best
fits you.
All dedicated off campus pages have
a link to Library Induction and Skills
for Learning Pages which provide
links to all tutorials.
Videos are available in Flash
format or on YouTube. Flash
videos are interactive so if you
have Flash we recommend that
you use these versions.
If you haven’t seen the library
facebook take a look at
facebook.com/UniOfSunLib. Library
staff post regularly and
share advice, news,
recommendations,
photographs and more.
You can also contact us on our wall so
whether you have a comment, a
question or just want to say hi we’d
love to hear from you.
Library Blogs
The Library has a number of blogs
that we update to communicate with
you.
Updated by the Leanne Young, the
Distance Services Librarian. Subscribe
to find out what’s going on in the
library and to learn about services
and resources for students and staff
who are based off-campus.
Subject Librarians post about
resources for your subject, such as
databases, websites and more.
If you use an RSS reader why not
subscribe to the Off Campus Blog and
your Subject Blog.
Library Blogs, Twitter and Facebook
• We have tutorials about:
• Getting Started and knowing
your passwords
• Understanding different types
of resources
• Understanding your reading
list
• Finding e-books on the Library
Catalogue
• Search tips
• Evaluating Information
• Referencing your sources
What are Skills for Learning?
Information literacy skills that
will help you to use library
services to your best
advantage, support your
academic progress and your
future development.
Like the Library on Facebook
Off Campus Library Blog
Subject Blogs
