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Ohio Department of Administrative Services · 2017. 5. 1. · Contact Call Center (CCC) Interactive Voice Response (IVR) Base Outbound Dialer per Port (ODP) Quality Monitoring Dashboard

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Page 1: Ohio Department of Administrative Services · 2017. 5. 1. · Contact Call Center (CCC) Interactive Voice Response (IVR) Base Outbound Dialer per Port (ODP) Quality Monitoring Dashboard

Page 2: Ohio Department of Administrative Services · 2017. 5. 1. · Contact Call Center (CCC) Interactive Voice Response (IVR) Base Outbound Dialer per Port (ODP) Quality Monitoring Dashboard

Page 3: Ohio Department of Administrative Services · 2017. 5. 1. · Contact Call Center (CCC) Interactive Voice Response (IVR) Base Outbound Dialer per Port (ODP) Quality Monitoring Dashboard

Page 4: Ohio Department of Administrative Services · 2017. 5. 1. · Contact Call Center (CCC) Interactive Voice Response (IVR) Base Outbound Dialer per Port (ODP) Quality Monitoring Dashboard

Page 5: Ohio Department of Administrative Services · 2017. 5. 1. · Contact Call Center (CCC) Interactive Voice Response (IVR) Base Outbound Dialer per Port (ODP) Quality Monitoring Dashboard

Page 6: Ohio Department of Administrative Services · 2017. 5. 1. · Contact Call Center (CCC) Interactive Voice Response (IVR) Base Outbound Dialer per Port (ODP) Quality Monitoring Dashboard

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