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Onboarding, Technology & Assessment Naomi Daven, Assistant Director of Academic Advising Talia Llosa, Director of Academic Advising

Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

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Page 1: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding, Technology

& Assessment

Naomi Daven, Assistant Director of Academic Advising

Talia Llosa, Director of Academic Advising

Page 2: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Presentation Overview

● About SUNY Orange

● Onboarding

● Technology

● Assessment

Page 3: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

About SUNY Orange

● Founded in 1950

● County-sponsored

● Two campuses; one college

● Banner user

● Strictly commuter

Fall 2017:

5217 credit students

1682 New and Transfer

57% Full time; 43% Part time

31% Hispanic

71% traditional college age (18-24)

Page 4: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Academic Advising at SUNY Orange

● Academic Advising Office

○ General advising

○ New students and students who

are working on their RDG/ WRT

course sequence

○ Readmits

○ Transfer advising

○ Walk-ins and appointments

● Academic Departments

○ Faculty Advising: all students beginning

their second semester who are ready

for ENG 101

○ Students are re-assigned to full-time

faculty by academic department

Shared/Split model

Page 5: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Academic Advising at SUNY Orange First Year Support team

● Team of professional advisors, Career Services

and part time adjunct faculty

● First outreach to advisees begins week 3 of the

semester throughout week 7

● Second outreach begins week 8 through week 15

for continuing registration; students are instructed

to come prepared with a draft schedule

● Advisors discuss hand-off during second

outreach

● Advising syllabus

Page 6: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding

● Admissions

● New START & Registration

● Advising Conversations & Assessment

Page 7: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding: Office of Admissions

● Online College application→ confirmation receipt

● Submission of High School transcript and or

GED or College transcript if applicable

● Placement testing or waivers in place

● Immunization records

● New START (New Student Advising & Registration Tutorial)

○ Close collaboration with the Office of Academic Advising to

provide consistent communication to students

○ Managed by the Office of Academic Advising

● Accepted Student Checklist

Page 8: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding→ New START

New START (New Student Advising &

Registration Tutorial)

● Required: all new students must attend

before registering

● Workshop schedule is coordinated among

offices in Student Services (Advising,

Admissions, Financial Aid, SSC)

● Workshops are offered during various

days and times and accommodate

between 8-20 students

● Approximately 201 sessions for nearly

2078 new students in 2017

Page 9: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding→ New START

Goals

● Introduce students to college resources and support services

● Explain basic academic policies

● Explain important steps in the Registration process

● Set academic expectations

● Introduce students to their plan of study and course requirements

● Prepare students for their advising conversations

Format

● Online: complete at home and before coming to the College

● On campus: can complete at either campus

Page 10: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding→ New START

Online New START:

○ Welcome message

○ College Student Inventory (CSI by Noel Levitz)

○ College Resources

○ Registration checklist

○ Online sign up page to attend the on-campus New START

■ Rosters are reviewed by Advising staff (qualtrics)

■ Must have completed online NS, CSI, have placement results and

immunizations in order to register

■ Reminder of immunizations; picture ID

■ Plan 3 hours on campus to complete

registration.

Technology: COMEVO

Page 11: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding→ New START

On- campus New START

● Check-in by Peer Advisors (students)

○ Check-in packet

○ New START folder

● Presenters: Advisors in the First Year

Support Team and Peer Advisors

● Computer labs: Hands-on

● Duration: 50-60 minutes

● Online evaluation

● Prezi

Page 12: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding→ New START

○ Ice breaker

○ Review of online New START

○ Academic Advising at SUNY Orange

○ Plans of study

○ Degree requirements

○ Using Degree Works

○ Creating a draft schedule

■ How to search classes online

■ Before You Meet with an Advisor

form

Page 13: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding→ New START

Discuss our different programs

and requirements

● Career and transfer tracks

● Liberal Arts degrees

● Health programs

● General Education

● Electives

Page 14: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding→ New START

Hands-on portion: Degree Works, Fallthrough block and placement results.

Page 15: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding→ New START

Text here...

Course search engine and features, how to read the course search results page.

Page 16: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Draft Schedule

● Before you meet with an Advisor form

○ Students instructed on how to fill out the form

○ Utilized during every registration cycle

○ Used by the advisor as evidence of learning

● Back of form has important registration

deadlines listed

Page 17: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Onboarding→ New START

● Presenter and peer

encourage students to get

started

● Students look up their

classes and ask questions

● Student and Advisor review

draft schedule at individual

meeting

● Advisor records SLO data

Page 18: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Academic Advising Student Learning Outcomes (SLOs)

SLO #1 Demonstrated autonomy in selecting appropriate courses required in the POS.

SLO #2 Create draft schedule with appropriate course information.

SLO #3 Articulated educational plan including short & long term goals.

Systematic evaluation

● Immediately following the New START

● Collected by the Academic Advising Office

● Subsequent advising meetings during the semester

Page 19: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Advising Conversations & Assessment

● Students meet privately with an advisor at the

end of the workshop

● Advisors address individual needs, questions

and concerns

● Advisor and student finalize class schedule

At the end of the conversation:

● Advisor indicates level of student learning in

support of our Student Learning Outcomes

● AdvisorTrac

Page 20: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Recording SLOs

At the end of the advising

conversation:

● Advisor selects

appropriate SLO

option from drop

down menu

● Blank (not

applicable), met or

didn’t meet SLO

Page 21: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Advising Student Learning Outcomes

Preliminary Results:

Page 22: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Advising Student Learning Outcomes

Discussion in progress:

● What constitutes meeting the SLO?

● To what degree do we think it will be a

successful outcome for our team? What

constitutes our benchmark?

● Do these efforts impact retention?

Page 23: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Planning Process for Implementation

● Identify your institutional culture

● Secure buy-in from Stakeholders

● A word about the “requirement”

● Logistics

● Strong collaboration

● Scheduling

Page 24: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Questions and Discussion

Have you tried something similar or would you like to?

What obstacles did you experience or do you anticipate?

What positive ideas or experience can you offer for such a

program?

How can our experience help you?

Page 25: Onboarding, Technology & Assessment...Onboarding→ New START Presenter and peer encourage students to get started Students look up their classes and ask questions Student and Advisor

Contact Us

Naomi Daven

Assistant Director of Academic Advising

[email protected]

Talia Llosa

Director of Academic Advising

[email protected]