OpenText RightFax Release Notes - Newcastle€¦ · OpenText RightFax 10.6 Service Release 3 1 Introduction These Release Notes provide an overview of new features, delivery information,

OpenText RightFax10.6 Service Release 3

April 28, 2014

OpenText RightFax Release Notes 10.6 Service Release 3

OpenText RightFax 10.6 Service Release 3

Contents

1 Introduction ................................

1.1 Release Notes Revision History

2 About OpenText RightFax

3 Packaging and Documentation

3.1 Packaging and Delivery Information

3.2 Related Documentation

4 Upgrade Notes ................................

4.1 Before You Begin Installing

4.1.1 Updating the RightFax Connector for Lotus Notes

4.1.2 Updating the RightFax Administrative Utilities

4.2 Downloading the Service Release

4.3 Installing the Service Release on a RightFax server by using the Installation Wizard

4.4 Installing the Service Release in a Shared Services Environment

4.4.1 Shut Down Services and Back Up the RightFax Server

4.4.2 Install the Service Release on the Fir

4.4.3 Repeat on the Other Servers in the System

4.4.4 Restart RightFax Services

4.5 Installing the Service Release on Client

4.5.1 Updating Existing RightFax 10.6 Client Applications

4.5.2 Installing New RightFax 10.6 Service Release 3 Client Applications

4.6 Troubleshooting the Installation

5 Fixed Issues ................................

5.1 Issues fixed in this release

5.2 Issues fixed in RightFax 10.6 Service Release 2


6 Contact Information ................................

Service Release 3 Release Notes

................................................................................................................................

Release Notes Revision History ................................................................................................

About OpenText RightFax ................................................................................................

Packaging and Documentation ................................................................................................

Packaging and Delivery Information ................................................................

Related Documentation ................................................................................................

................................................................................................................................

Before You Begin Installing ................................................................................................

Updating the RightFax Connector for Lotus Notes ................................

Updating the RightFax Administrative Utilities..............................................................

Downloading the Service Release ............................................................................................

Installing the Service Release on a RightFax server by using the Installation Wizard

Installing the Service Release in a Shared Services Environment ................................

Shut Down Services and Back Up the RightFax Server ................................

Install the Service Release on the First Server ............................................................

Repeat on the Other Servers in the System ................................................................

Restart RightFax Services ............................................................................................

Installing the Service Release on Client Computers ................................................................

Updating Existing RightFax 10.6 Client Applications ................................

Installing New RightFax 10.6 Service Release 3 Client Applications

Troubleshooting the Installation ................................................................................................

................................................................................................................................

Issues fixed in this release ................................................................................................

Issues fixed in RightFax 10.6 Service Release 2 ................................................................

Issues fixed in RightFax 10.6 Service Release 1 ................................................................

................................................................................................

.................................... 3

................................ 3

............................................. 3

.................................... 3

.......................................................... 3

............................................. 4

................................ 4

........................................ 4

...................................................... 4

.............................. 5

............................ 5

Installing the Service Release on a RightFax server by using the Installation Wizard ............. 5

........................................... 6

.............................................. 6

............................ 7

................................. 7

............................ 7

................................. 7

................................................... 7

Installing New RightFax 10.6 Service Release 3 Client Applications ........................... 8

................................. 8

.................................... 8

........................................ 8

.................................... 15

.................................... 16

..................................................... 38


1 Introduction

These Release Notes provide an overview of

new features, delivery information, and supported platforms

these Release Notes in conjunction with the documentation included with the software package. If any

conflicts exist, the Release Notes supersede the

We also recommend that you check the

(https://knowledge.opentext.com/

posted after the initial release of

1.1 Release Notes Revision History

Release Notes

Revision Number

Modification Date

1.0 April 28, 2014

2 About OpenText RightFax

This section provides an overview of


enhancements in OpenText RightFax

see Section 5, Fixed Issues.

3 Packaging and Docume

Downloads and documentation for

Center (https://knowledge.opentext.com/

3.1 Packaging and Delivery Information

The software and documentation for

• OpenText RightFax 10.6 Service Release 3

• OpenText RightFax 10.6 Service Release 3


provide an overview of OpenText RightFax 10.6 Service Release 3

new features, delivery information, and supported platforms. OpenText recommends that you read


conflicts exist, the Release Notes supersede the other documentation.

We also recommend that you check the OpenText Knowledge Center

https://knowledge.opentext.com/) for any patches or documentation updates that may have been

of OpenText RightFax 10.6 Service Release 3.

Release Notes Revision History

Modification Date Section

Modified

Modifications

, 2014 All Initial release

OpenText RightFax

an overview of OpenText RightFax 10.6 Service Release 3.

10.6 Service Release 3 is a cumulative update that includes bug fixes and

OpenText RightFax Service Releases 1 and 2. For details about what is included,

Packaging and Documentation

Downloads and documentation for OpenText RightFax are available in the OpenText Knowledge

https://knowledge.opentext.com/).

Packaging and Delivery Information

The software and documentation for OpenText RightFax 10.6 Service Release 3 includes:

10.6 Service Release 3 (RightFax10.6_SR3.exe)

10.6 Service Release 3 Release Notes (this document)

10.6 Service Release 3, including

OpenText recommends that you read


for any patches or documentation updates that may have been

udes bug fixes and

. For details about what is included,

OpenText Knowledge

includes:


3.2 Related Documentation

For additional information on OpenText RightFax

refer to the following documents

(https://knowledge.opentext.com/

4 Upgrade Notes

Before you upgrade, review these instructions.

4.1 Before You Begin Installing

Before you install this service release, please note the following important information.

• This service release is intended to update

you have not installed OpenText RightFax

Center and install it before applying this service release. (You can also install

RightFax 10.6 Service Release 3

program. For more information, see

Applications.)

• Apply this update to local RightFax servers before installing it on remote RightFax servers.

• An update to this readme file may be available. Verify th

readme file from the OpenText Knowledge Center,

https://knowledge.opentext.com/knowledge/llisapi.dll/open/15703289

Caution

Before applying this update, all remote RightFax services must be shut down. If they are not shut down, data loss can occur. Also, database scripts could be run while a remote server is accessing the database, causing a failure to upgrade the database

Important

This update includes a new Whitelist.txt file that will overwrite your existing whitelist.RightFax\$Uninstall RightFax 10.

4.1.1 Updating the RightFax Connector for Lotus Notes

1. Back up your Domino server before applying this update.

2. Exit all Notes client applications that have opened the EFM Sync database.

3. From a Domino server console, enter the “dbcache flush” command.

4. Apply the update to the RightFax server. Copy the RFINSTAL.NSF file from

RightFax/Gateway folder on the RightFax server to a Notes client computer. Run


Related Documentation

OpenText RightFax, or for supplemental information on related products

ocuments, which are available in the OpenText Knowledge Center

https://knowledge.opentext.com/).

Before you upgrade, review these instructions.

Before You Begin Installing

this service release, please note the following important information.

This service release is intended to update OpenText RightFax 10.6 and client applications. If

OpenText RightFax 10.6, download it from the OpenText Knowledge

Center and install it before applying this service release. (You can also install

10.6 Service Release 3 client applications by using the included client installation

. For more information, see Installing New RightFax 10.6 Service Release

Apply this update to local RightFax servers before installing it on remote RightFax servers.

An update to this readme file may be available. Verify that you have obtained the most current

readme file from the OpenText Knowledge Center,

https://knowledge.opentext.com/knowledge/llisapi.dll/open/15703289.

applying this update, all remote RightFax services must be shut down. If they are not shut down, data loss can occur. Also, database scripts could be run while a remote server is accessing the database, causing a failure to upgrade the database.

This update includes a new Whitelist.txt file that will overwrite your existing whitelist. The previous whitelist is backed up in the

$Uninstall RightFax 10.6 SR3\Bin folder.

Updating the RightFax Connector for Lotus Notes

Domino server before applying this update.

Exit all Notes client applications that have opened the EFM Sync database.

From a Domino server console, enter the “dbcache flush” command.

Apply the update to the RightFax server. Copy the RFINSTAL.NSF file from


supplemental information on related products,

OpenText Knowledge Center

this service release, please note the following important information.

and client applications. If

, download it from the OpenText Knowledge

Center and install it before applying this service release. (You can also install OpenText

ng the included client installation

Installing New RightFax 10.6 Service Release 3 Client

Apply this update to local RightFax servers before installing it on remote RightFax servers.

at you have obtained the most current

applying this update, all remote RightFax services must be shut down. If they are not shut down, data loss can occur. Also, database scripts could be run while a remote server is accessing the database,

This update includes a new Whitelist.txt file that will overwrite your

Exit all Notes client applications that have opened the EFM Sync database.

Apply the update to the RightFax server. Copy the RFINSTAL.NSF file from the



RFINSTAL.NSF to update the Domino server. For details about installing the connector by

using RFINSTAL.NSF, see the RightFax Lotus Notes Module Guide.

4.1.2 Updating the RightFax

To successfully update the RightFax Administrative Utilities, including the RightFax Migration Tool,

install the Microsoft Visual C++ 2010 Redistributable Package on the RightFax server before applying

the update. The package is available on the Microsoft web site at

us/download/details.aspx?id=5555

4.2 Downloading the Service Release

Download OpenText RightFax 10.6 Service Release 3


4.3 Installing the Service Release on a RightFax server the Installation Wizard

To use the installation wizard to install the service release on a RightFax server, complete the

following steps:

1. Log on to the RightFax server as an Administrator.

2. Shut down all RightFax services and applications on the local machine and on a

servers. Remote servers include:

• Remote DocTransports.

• Remote WorkServers.

• Remote e-mail gateways.

• Microsoft Exchange servers that have the RightFax Connector for Exchange

installed.

• Remote Internet Information Servers with RightFax Web

3. Back up the entire \RightFax directory and the RightFax SQL database.

4. Double-click RightFax10.

Release 3 installation program

5. Click Start.

6. If you have backed up the RightFax directories, select the

Installation check box and then click

7. The installation program must execute, write, and create SQL statements and requires SQL

Server administrator access to

page, specify the RightFax database to update, the SQL Server administrator user name, and

the password for the database. Click

8. If you have shut down all remote RightFax services or do not use

select the All remote RightFax services have been manually shutdown

then click Next.



using RFINSTAL.NSF, see the RightFax Lotus Notes Module Guide.

Updating the RightFax Administrative Utilities



ailable on the Microsoft web site at http://www.microsoft.com/en

us/download/details.aspx?id=5555.

Downloading the Service Release

10.6 Service Release 3 from


Installing the Service Release on a RightFax server ation Wizard


Log on to the RightFax server as an Administrator.

Shut down all RightFax services and applications on the local machine and on a

servers. Remote servers include:

Remote DocTransports.

Remote WorkServers.

mail gateways.

Microsoft Exchange servers that have the RightFax Connector for Exchange

Remote Internet Information Servers with RightFax Web applications installed.

RightFax directory and the RightFax SQL database.

RightFax10.6_SR3.exe. Files are extracted, and the RightFax

installation program opens.

If you have backed up the RightFax directories, select the I have backed up my RightFax

check box and then click Next.

The installation program must execute, write, and create SQL statements and requires SQL

Server administrator access to the RightFax database. On the RightFax SQL Authentication

pecify the RightFax database to update, the SQL Server administrator user name, and

the password for the database. Click Next.

If you have shut down all remote RightFax services or do not use remote RightFax servers,

All remote RightFax services have been manually shutdown




http://www.microsoft.com/en-

Installing the Service Release on a RightFax server by using


Shut down all RightFax services and applications on the local machine and on all remote


applications installed.

. Files are extracted, and the RightFax 10.6 Service

I have backed up my RightFax


ightFax SQL Authentication


remote RightFax servers,

check box and


9. The installation program will scan the local RightFax server for RightFax services and

applications that are running. If RightFax s

application open, the Applications and Services page appears with a list of services and

applications to stop. To allow the installation program to stop applications and services, click

Next.

10. To apply the service release, click

11. On the Changes Complete page, click

12. Restart RightFax services.

13. Repeat these steps on all remote RightFax servers.

4.4 Installing the Service Release in a Shared Services

Environment

If your environment uses the RightFax Shared Services Module, complete the following steps to

install on each server that is connected with the Shared Services Module.

Important

Installing in a Shared Services system requires down time for all joined to the system. Please plan your installation accordingly

To update RightFax servers in a Shared Services system, complete the following general steps:

1. Shut Down Services and Back Up the RightFax Server

2. Install the Service Release

3. Repeat on the Other Servers in the System

4. Restart RightFax Services

4.4.1 Shut Down Services and

1. Log on to the RightFax server as an Administrator.

2. Shut down all RightFax services and applications on all RightFax

the Shared Services system and on all remote servers. Remote servers include:

• Remote DocTransports.

• Remote WorkServers.

• Remote e-mail gateways.

• Microsoft Exchange servers that have the RightFax Connector for Exchange

installed.

• Remote Internet Information Servers with RightFax Web applications installed.

3. Back up the entire \RightFax directory and the RightFax SQL database.


The installation program will scan the local RightFax server for RightFax services and

applications that are running. If RightFax services are running or if you have a RightFax



To apply the service release, click Next.

On the Changes Complete page, click Close to close the installation wizard.

Restart RightFax services.

Repeat these steps on all remote RightFax servers.

Installing the Service Release in a Shared Services


install on each server that is connected with the Shared Services Module.

Installing in a Shared Services system requires down time for all servers joined to the system. Please plan your installation accordingly.


and Back Up the RightFax Server

Service Release on the First Server

Repeat on the Other Servers in the System

Restart RightFax Services

ervices and Back Up the RightFax Server

Log on to the RightFax server as an Administrator.

Shut down all RightFax services and applications on all RightFax servers that are joined to


Remote DocTransports.

Remote WorkServers.

mail gateways.



RightFax directory and the RightFax SQL database.


ervices are running or if you have a RightFax



to close the installation wizard.

Installing the Service Release in a Shared Services


servers


servers that are joined to





4.4.2 Install the Service


program opens.

2. Click Start.

3. If you have backed up the RightFax directories, select the

Installation check box and then click

4. The installation program must e

Server Administrator access to the RightFax database.

page, specify the RightFax database to update, the SQL Server administrator user name, and

the password for the database. Click

5. If you have shut down all remote RightFax services or do not use remote RightFax servers,

select the All remote RightFax services have been manually shutdown

then click Next.

6. The installation program will scan the loc



applications to stop. To allow t

Next.



9. Restart RightFax services.

4.4.3 Repeat on the Other

1. Repeat the preceding steps on all other servers in the Shared Services system.

2. Repeat the preceding steps on all remote RightFax servers.

4.4.4 Restart RightFax S

1. Restart each RightFax node, and then restart each remote RightFax server.

2. Verify that all services are back online, and, if necessary, restart RightFax services.

4.5 Installing the Service

Important

Due to changes in RightFax 10.5 groups and cover sheets, you must use RightFax 10.5 or later clientservers.

4.5.1 Updating Existing RightFax 10.6

To install the service release on a client workstation, complete the following steps:

1. Log on to the client workstation as an Administrator.


ervice Release on the First Server

RightFax10.6_SR3.exe. The RightFax 10.6 Service Release 3

you have backed up the RightFax directories, select the I have backed up my RightFax

check box and then click Next.


Server Administrator access to the RightFax database. On the RightFax SQL Authentication


he database. Click Next.

you have shut down all remote RightFax services or do not use remote RightFax servers,

All remote RightFax services have been manually shutdown







Restart RightFax services.

ther Servers in the System

Repeat the preceding steps on all other servers in the Shared Services system.

Repeat the preceding steps on all remote RightFax servers.

Services

Restart each RightFax node, and then restart each remote RightFax server.

services are back online, and, if necessary, restart RightFax services.

ervice Release on Client Computers

Due to changes in RightFax 10.5 groups and cover sheets, you must use RightFax 10.5 or later client applications with RightFax 10.5 or later

xisting RightFax 10.6 Client Applications

To install the service release on a client workstation, complete the following steps:

Log on to the client workstation as an Administrator.

10.6 Service Release 3 installation

I have backed up my RightFax

xecute, write, and create SQL statements and requires SQL

ightFax SQL Authentication


you have shut down all remote RightFax services or do not use remote RightFax servers,

check box and

al RightFax server for RightFax services and



he installation program to stop applications and services, click


Repeat the preceding steps on all other servers in the Shared Services system.

Restart each RightFax node, and then restart each remote RightFax server.

services are back online, and, if necessary, restart RightFax services.

Due to changes in RightFax 10.5 groups and cover sheets, you must use RightFax 10.5 or later



program opens.

3. Click Start.

4. If you have backed up the RightFax server installation, select the

RightFax installation check box and click

5. The installation program will scan the local workstation for RightFax services and applications

that are running. If RightFax services are running or if you have a RightFax application open,

the Applications and Services page appears with a list of service

allow the installation program to stop applications and services, click



4.5.2 Installing New RightFax

You can also install fresh RightFax

previous version. To do so, download the RightFax

from https://knowledge.opentext.com/knowledge/llisapi.dll/open/15703289

installer can also be run from a command prompt. For more information about installing from

command prompt, see the RightFax Installation Guide.

4.6 Troubleshooting the

The installation program creates a log file that can be referenced for troublesho

RightFax10_6_SR3_date_time.log in the root of the RightFax program folder.

5 Fixed Issues

This section provides information about past issues that have been fixed

5.1 Issues fixed in this release

Issue Name

Component Issue Description

RF-9500 Admin

Utilities

DBPurge.exe

not delete all

image files when

purging a fax.


RightFax10.6_SR3.exe. The RightFax 10.6 Service Release 3

If you have backed up the RightFax server installation, select the I have backed up my

check box and click Next.

The installation program will scan the local workstation for RightFax services and applications


the Applications and Services page appears with a list of services and applications to stop. To

allow the installation program to stop applications and services, click Next.



ew RightFax 10.6 Service Release 3 Client Application

You can also install fresh RightFax 10.6 Service Release 3 client applications without first installing

. To do so, download the RightFax 10.6 Service Release 3 client installation

https://knowledge.opentext.com/knowledge/llisapi.dll/open/15703289 and run setup.exe. This

taller can also be run from a command prompt. For more information about installing from

command prompt, see the RightFax Installation Guide.

Troubleshooting the Installation

The installation program creates a log file that can be referenced for troubleshooting. Look for the file

.log in the root of the RightFax program folder.

nformation about past issues that have been fixed in this release

Issues fixed in this release

Issue Description Resolution

DBPurge.exe may

not delete all

image files when

purging a fax.

Fixed.

10.6 Service Release 3 installation

I have backed up my

The installation program will scan the local workstation for RightFax services and applications


s and applications to stop. To


Applications

without first installing a

client installation program

and run setup.exe. This

taller can also be run from a command prompt. For more information about installing from

oting. Look for the file

in this release


Issue Name


RF-10959 Conversion

Engine

By default,

files

convert

Microsoft Word

RF-9993 DocTransport TTI and RTI

display time in

GMT, not UTC.

RF-10897 DocTransport Status of some

faxes is not

updated when LCR

is set up with

several remote

DocTransports.



By default, RTF

files are not

converted with

Microsoft Word.

Fixed.

TTI and RTI lines

display time in

GMT, not UTC.

Fixed.

You can set the TTI timestamp to UTC, GMT, or

server time in the TTI Line Settings

Global Transport Settings in DocTransport

Configuration.

You can set the RTI timestamp to

~D variable in the ReceiveStampFormat

key. See the RightFax Administrator’s Guide for

more information about registry keywords.

The time stamps are constructed

time and Short date settings defined

Region and Language settings of the RightFa

Service Account:

The TTI time stamp is "<type> <ShortDate>

<LongTime>" Where type is UTC if UTC is

selected, GMT if GMT is selected, and blank i

server time is selected.

In the RTI time stamp, ~D is replaced wit

"<ShortDate> <LongTime> [UTC].”

Status of some

faxes is not

updated when LCR

is set up with

several remote

DocTransports.

Fixed.

You can set the TTI timestamp to UTC, GMT, or

TTI Line Settings area of

Global Transport Settings in DocTransport

mp to UTC with the

ReceiveStampFormat registry

key. See the RightFax Administrator’s Guide for

more information about registry keywords.

constructed using the Long

defined in the

Region and Language settings of the RightFax

"<type> <ShortDate>

<LongTime>" Where type is UTC if UTC is

selected, GMT if GMT is selected, and blank if

replaced with

"<ShortDate> <LongTime> [UTC].”.


Issue Name


RF-11132 DocTransport In certain

configurations,

DocTransport

hang when using

RightFax Connect.

RF-11033 ETransport Etransport

processes

outbound

messages slowly.

RF-10771 Exchange

Connector

After smart

resume, Exchange

notification shows

a different number

of sent pages

the fax history.

RF-10671 FaxUtil “Show image type

choice” option

does not work

when

TIFF on Windows

7.

RF-10879 FaxUtil Authentication

error when non

admin user tries to

change their

password.

RF-10669,

RF-10850

Fax Server Server module

crashes when

purging deleted

faxes during

nightly

maintenance.



In certain

configurations,

DocTransport may

hang when using

RightFax Connect.

Fixed.

Etransport

processes

outbound

messages slowly.

Fixed.

After smart

resume, Exchange

notification shows

a different number

of sent pages than

the fax history.

Fixed.

“Show image type

choice” option

does not work

when selecting

TIFF on Windows

7.

Fixed.

Authentication

error when non-

admin user tries to

change their

password.

Fixed.

Server module

crashes when

purging deleted

faxes during

nightly

maintenance.

Fixed.


Issue Name


RF-10886,

RF-10887

Fax Server ANSI Mode option

is not saved.

RF-10892 Fax Server Cannot

date/time stamp

the

routing

invalid characters.



ANSI Mode option

is not saved.

Fixed.

Cannot include

date/time stamp in

the filename for

routing, due to

invalid characters.

Certain date/time characters are not valid for use

in filenames. To replace or remove these

characters when using a time stamp in a file

name, follow these steps:

1. Open the Windows Registry Editor to the

key HKEY_LOCAL_MACHINE

Software\RightFax\Worksrv

(x64: HKEY_LOCAL_MACHINE

Wow6432Node\RightFax

#\)

2. Create a new REG_SZ called

StampUniqueBadCharsReplacement

3. Enter a single character to replace invalid

filename characters. Default is underscore

(_); clear the value to delete invalid

characters and shorten the string

accordingly.

4. Save changes and exit the registry editor.

Certain date/time characters are not valid for use

remove these

when using a time stamp in a file

Open the Windows Registry Editor to the

key HKEY_LOCAL_MACHINE\

Worksrv\Worksrv#\

(x64: HKEY_LOCAL_MACHINE\Software\

RightFax\Worksrv\Worksrv

called

StampUniqueBadCharsReplacement.

Enter a single character to replace invalid

filename characters. Default is underscore

(_); clear the value to delete invalid

characters and shorten the string

the registry editor.


Issue Name


RF-11117 Fax Server Server module

crashed during

nightly

maintenance on

large image

directories.

RF-9878 Notes Client Fax User’s Mail

server data is not

included when

syncing.

RF-10607 Outlook Add-

in

Faxes that had

been saved as

drafts are not sent.

RF-10765 RightFax

Connect

RightFax Connect

includes only one

billing code.



Server module

crashed during

nightly

maintenance on

large image

directories.

Fixed.

Default behavior has changed so that n

maintenance no longer runs Orphan.exe by

default. Orphan should not be run as part

nightly maintenance.

To run orphan during nightly maintenance

anyway, follow these steps:



Software\RightFax\FaxServer



6. Create a new DWORD called

DisableOrphanCleanup

7. Set the value to one of these options:

• 0 = Run Orphan and delete

orphaned images

• 1 = Do not run Orphan (default)

• 2 = Scan and list orphaned

images.


Fax User’s Mail

server data is not

included when

syncing.

Fixed.

Faxes that had

been saved as

drafts are not sent.

Fixed.

RightFax Connect

includes only one

billing code.

When working with RightFax Connect, the two

RightFax billing codes are combined into one

string, separated by a comma.

Default behavior has changed so that nightly

maintenance no longer runs Orphan.exe by

. Orphan should not be run as part of

run orphan during nightly maintenance



FaxServer\


RightFax\FaxServer\)

Create a new DWORD called

DisableOrphanCleanup.

one of these options:

0 = Run Orphan and delete

orphaned images

1 = Do not run Orphan (default)

2 = Scan and list orphaned

Save changes and exit the registry editor.

RightFax Connect, the two

RightFax billing codes are combined into one

string, separated by a comma.


Issue Name


RF-10601 SMTP

Gateway

SMTP Gateway

crashes when

sending to long

lists of recipients.

RF-10848 SMTP

Gateway

SMTP Gateway

crashes while

processing

files with word

wrap

RF-10990 Sync Module Authentication

error when deleting

users

RF-11129 Sync Module Sync Module does

not start when

server is restarted.

RF-10964 Web Client Non

cannot add or

delete folders.

RF-10787,

RF-10824

WorkServer Cannot convert

Word macro

enabled template.



SMTP Gateway

crashes when

sending to long

lists of recipients.

Fixed.

SMTP Gateway

crashes while

processing .EML

files with word

wrap enabled.

Fixed. Word wrap is now disabled by default. If

you need to turn it on, follow these steps:



Software\RightFax\Gateway




WordWrapSMTPFiles.

3. Set the value to one of these options:

• 0 = Do not use the word wrap

function.

• 1 = Word wrap with CRLF.

• 2 = Word wrap with CRLF +

space.


Authentication

error when deleting

users.

Fixed.

Sync Module does

not start when

server is restarted.

Fixed.

Non-admin users

cannot add or

delete folders.

Fixed.

Cannot convert

Word macro-

enabled template.

Fixed

is now disabled by default. If

you need to turn it on, follow these steps:



Gateway\


RightFax\Gateway\)


Set the value to one of these options:

0 = Do not use the word wrap

1 = Word wrap with CRLF.

2 = Word wrap with CRLF +



Issue Name


RF-10854 WorkServer PeopleSoft

integration does

not use specified

cover sheet.

RF-10876 WorkServer Cannot convert

Excel

enabled template

RF-10883 WorkServer Source files

attached

ADDOC3 PCL

code are not

deleted after the

fax is sent.

RF-11154 WorkServer Faxes with bad

images

and then retry

indefinitely.

RF-11202 WorkServer Poor PDF

conversion quality

with custom fonts.



PeopleSoft

integration does

not use specified

cover sheet.

Fixed.

Cannot convert

Excel macro-

enabled template.

Fixed.

Source files

attached with

ADDOC3 PCL

code are not

deleted after the

fax is sent.

Fixed.

Faxes with bad

images fail to route

and then retry

indefinitely.

Fixed.

Poor PDF

conversion quality

with custom fonts.

Fixed. The default location for fontmap files is

Worksrv\GSRes. If you need to change this

location, follow these steps for each WorkServer:




(x64: HKEY_LOCAL_MACH


#\)


GSResFolder.

3. Enter the absolute path to the desired

folder. Relative paths cannot be used


The default location for fontmap files is

GSRes. If you need to change this

location, follow these steps for each WorkServer:



Worksrv\Worksrv#\


RightFax\Worksrv\Worksrv


the absolute path to the desired

folder. Relative paths cannot be used.



Issue Name


RF-10849 Xerox

Connector

Job files are

discarded before

processing when

InputEdgeErase is

enabled.


Issue Name


RF-8784 Enterprise Fax

Reporter

Instead of integers,

numbers with two

decimal places are

used for number of

pages in some

reports

RF-

10620

Exchange

Connector

Error when

converting .eml

attachments

RF-

10844

Fax Server Under certain error

conditions, failed

faxes will ignore

retry settings.

RF-

10625

Installation Ricoh client files not

included in update.

RF-9528 Integration

Module

Submitting an

invalid request to

the RightFax XML

API

WWW service



Job files are

discarded before

processing when

InputEdgeErase is

enabled.

Fixed.



Instead of integers,

numbers with two

decimal places are

used for number of

pages in some

reports.

Fixed.

Error when

converting .eml

attachments

Fixed.

Under certain error

conditions, failed

faxes will ignore

retry settings.

Fixed.

Ricoh client files not

included in update.

Fixed.

ubmitting an

invalid request to

the RightFax XML

API crashes the

WWW service.

Fixed.


Issue Name


RF-8680 Web Client Delegates created

in Web Client do not

display proper

permissions in other

clients.

5.3 Issues fixed in RightFax 10.6

Issue Name


RF-

10523

C API Error occurs when a

non

deletes its own

faxes.

RF-9392 COM API,

Remoting API

Software that

receives

notifications of

received faxes no

longer works after

installing updates to

RightFax 10.5

RF-

10570

Client Installer FaxUtil

are only available to

the user who

installed them.

RF-

10598

Client Installer Cannot silently

install Outlook 2013

Add

8 client computers.



Delegates created

in Web Client do not

display proper

permissions in other

clients.

Fixed.



Error occurs when a

non-Admin account

deletes its own

faxes.

Fixed.

Software that

receives

notifications of

received faxes no

longer works after

installing updates to

RightFax 10.5

Fixed. Ensure that no WorkServer is set to

process network messages.

FaxUtil shortcuts

are only available to

the user who

installed them.

Fixed.

Cannot silently

install Outlook 2013

Add-in on Windows

8 client computers.

Fixed.

Fixed. Ensure that no WorkServer is set to


Issue Name


RF-9282 Connector for

eDocs

Error message

appears when using

“Send fax via

RightFax” option in

eDocs, even if fax

sends successfully.

RF-9832 Conversion

Engine

Certain RTF files do

not convert properly.

RF-9918 Conversion

Engine

Certain Word

documents fail

conversion

high memory

usage.

RF-

10374

Conversion

Engine

Certain PCL files do

not convert properly

after applying 10.5

FP1 SR3.

RF-

10401

Conversion

Engine

Certain PDF files

fail to convert.

RF-9132 DocTransport IPK files are not

deleted

are abandoned due

to LCR dialing rule

failure.

RF-9782 DocTransport Brooktrout

configuration utility

fails after applying

RightFax 10.5 FP1.



Error message

appears when using

“Send fax via

RightFax” option in

eDocs, even if fax

sends successfully.

Fixed.

Certain RTF files do

not convert properly.

Fixed.

Certain Word

documents fail

conversion with

high memory

usage.

Fixed.

Certain PCL files do

not convert properly

after applying 10.5

FP1 SR3.

Fixed.

Certain PDF files

fail to convert.

Fixed.

IPK files are not

deleted after faxes

are abandoned due

to LCR dialing rule

failure.

Fixed.

Brooktrout

configuration utility

fails after applying

RightFax 10.5 FP1.

Fixed.


Issue Name


RF-9905 DocTransport Remote

DocTransports

ignore call grouping.

RF-

10505

DocTransport Outbound faxes are

queued behind

faxes sent by users

with restricted

outbound channel

usage.

RF-

10553

DocTransport DocTransport

memory leak on

Windows Server

200

RF-

10595

DocTransport Fax status remains

at “Scheduled to be

Sent” when fax is

Least

to a server to be

sent out via

RightFax Connect.



Remote

DocTransports

ignore call grouping.

Fixed.

Outbound faxes are

queued behind

faxes sent by users

with restricted

outbound channel

usage.

Fixed. To ensure that faxes from unrestricted

users are not queued behind faxes

restricted users, follow these steps:

5. Open the Windows Registry


Software\RightFax\DocTransport




GetAllFaxesFromSendQueue.

7. Set the value to 1.


Important: Load balancing will not work as

expected with this registry value

DocTransport

memory leak on

Windows Server

2008 R2.

Fixed.

Fax status remains

at “Scheduled to be

Sent” when fax is

Least-Cost Routed

to a server to be

sent out via

RightFax Connect.

Fixed.

from unrestricted

are not queued behind faxes from

, follow these steps:



DocTransport\


RightFax\DocTransport\)


GetAllFaxesFromSendQueue.


: Load balancing will not work as

value enabled.


Issue Name


RF-9014 Enterprise Fax

Manager

EFM requires VC++

2005 redistributable

when opening

DocTransport

Configuration.

RF-

10212

Enterprise Fax

Manager

When running EFM

on a client

computer, the client

computer name

replaces the MSMQ

server name in

DocTransport

configuration.

RF-8921 Exchange

Connector

When a fax is sent

from Outlook to a

recipient with

Hebrew characters

in the TO name, the

RCPT

removed from the

header file.

RF-

9521,

RF-9457

Exchange

Connector

RightFax Exchange

Connector moves

all .BAD files from

the Pickup directory

to the RightFax_

BadInboundEmail

directory.



EFM requires VC++

2005 redistributable

when opening

DocTransport

Configuration.

Fixed.

When running EFM

on a client

computer, the client

computer name

replaces the MSMQ

server name in

DocTransport

configuration.

Fixed.

When a fax is sent

from Outlook to a

recipient with

Hebrew characters

in the TO name, the

RCPT TO line is

removed from the

header file.

Fixed.

RightFax Exchange

Connector moves

all .BAD files from

the Pickup directory

to the RightFax_

BadInboundEmail

directory.

Fixed. .BAD files that were not created by

RightFax are ignored.

Fixed. .BAD files that were not created by


Issue Name


RF-9990 Exchange

Connector

Processing is

delayed if the

FQDN or IP is used

instead of the

RightFax server

name in the Outlook

plugin.

RF-

10090

Exchange

Gateway

"Send out of default

user" option is

intermittently

available on Branch

Office server.

RF-

10485

Exchange

Gateway

User’s General

Voice number

appears as the

From Name on

coversheets when

sending from

Outlook.

RF-

10528

Exchange

EWS

Connector

Regular emails sent

to the EWS mailbox

are not removed.

RF-

10529

Exchange

EWS

Connector

Exchange EWS

reports warnings on

startup.

RF-

10534

Exchange

EWS

Connector

Typographical error

in debug error

message.



Processing is

delayed if the

FQDN or IP is used

instead of the

RightFax server

name in the Outlook

plugin.

Fixed.

"Send out of default

user" option is

intermittently

available on Branch

Office server.

Fixed. This option is not available with the Branch

Office Server license.

User’s General

Voice number

appears as the

From Name on

coversheets when

sending from

Outlook.

Fixed.

Regular emails sent

to the EWS mailbox

are not removed.

Fixed. Bad messages are moved to the Deleted

Items folder. Administrators can configure

retention of deleted items by using Exchange

Administrator.

Exchange EWS

reports warnings on

startup.

Fixed.

Typographical error

in debug error

message.

Fixed.

Fixed. This option is not available with the Branch

Fixed. Bad messages are moved to the Deleted

Items folder. Administrators can configure

retention of deleted items by using Exchange


Issue Name


RF-9012 External

Document

Connector

Unhandled

exception

Configuration

Wizard

adding Konica

Minolta MFP (one

way)

RF-9386 External

Document

Connector

Searchable PDFs

not properly

converted by XML

Generator

RF-9690 External

Document

Connector

Single Sign On

does not work with

Konica Minolta

Native connector.

(User must enter

credentials.)

RF-9715 External

Document

Connector

Service Release

installer removes

Konica Native

websites from IIS.

RF-

10183

External

Document

Connector

RightFax 10.5 SR3

does not include the

client for Ricoh

GW+Devices.

RF-

10501

External

Document

Connector

RightFaxKonicabES

Tservice.exe uses

100% of CPU after

brief loss of

connectivity during

scanning at MFP.



Unhandled

exception in EDC

Configuration

Wizard when

adding Konica

Minolta MFP (one-

way) module.

Fixed.

Searchable PDFs

not properly

converted by XML

Generator

Fixed.

Single Sign On

does not work with

Konica Minolta

Native connector.

(User must enter

credentials.)

Fixed.

Service Release

installer removes

Konica Native

websites from IIS.

Fixed.

RightFax 10.5 SR3

does not include the

client for Ricoh

GW+Devices.

Fixed.

RightFaxKonicabES

Tservice.exe uses

100% of CPU after

brief loss of

connectivity during

scanning at MFP.

Fixed.


Issue Name


RF-

10512

External

Document

Connector

Unable to add

services in EDC

Monitor.



Unable to add

services in EDC

Monitor.

Fixed.


Issue Name


RF-9160 FaxUtil FaxUtil

responding when

SQL server

connection is lost.



FaxUtil stops

responding when

SQL server

connection is lost.

Fixed. A timer has been added that lets the user

know that “The process is taking longer than

expected.” This message appears in English but

will be localized in a future full version. The

default timer is 60 seconds. To change this

value, follow these steps:



Software\RightFax Client

(x64:

HKEY_LOCAL_MACHINE

Wow6432Node\RightFax Client

2. Add a REG_DWORD called

WatchDogTimeOutMilliseconds

the value to the desired number of

milliseconds. (Default is 60000.)

3. Save changes and exit the registry

editor.

If you want to change the message to your local

language before the localized release, follow

these steps:



Software\RightFax Client

(x64:

HKEY_LOCAL_MACHINE

Wow6432Node\RightFax Client

2. Add a REG_SZ called

WatchDogTimeOutMessage

value to the desired message. If this

value is not set, the default message in

RFLanguage.dll will be used.

3. Save changes and exit the registry

editor.

Fixed. A timer has been added that lets the user

know that “The process is taking longer than

expected.” This message appears in English but

will be localized in a future full version. The

is 60 seconds. To change this



RightFax Client\FUW32

HKEY_LOCAL_MACHINE\Software\

RightFax Client\FUW32)

Add a REG_DWORD called

meOutMilliseconds. Set

the value to the desired number of

milliseconds. (Default is 60000.)

Save changes and exit the registry

If you want to change the message to your local

language before the localized release, follow

Windows Registry Editor to the


RightFax Client\FUW32

HKEY_LOCAL_MACHINE\Software\

RightFax Client\FUW32)

Add a REG_SZ called

WatchDogTimeOutMessage. Set the

value to the desired message. If this

ot set, the default message in

RFLanguage.dll will be used.

Save changes and exit the registry


Issue Name


RF-9579 FaxUtil Routing code

missing when

viewing user

account when using

RightFax 10.5 FP1

SR2 client with a

RightFax 9.4 or 9.3

server.

RF-9783 FaxUtil FaxUtil Phonebook

only displays the

first 16 characters

of the "Company"

column.

RF-9830 FaxUtil Orphaned files in

client directories

occasionally

additional pages

appear

subsequent faxes

RF-9837 FaxUtil Blocked fax status

and/or history

message is

truncated.

RF-9922 FaxUtil Not all page

orientations are

saved after

pages of a fax.



Routing code

missing when

viewing user

account when using

RightFax 10.5 FP1

SR2 client with a

RightFax 9.4 or 9.3

server.

Fixed.

FaxUtil Phonebook

only displays the

first 16 characters

of the "Company"

column.

Fixed. The first 20 characters are displayed in list

views to save processing time. When the contact

is selected, the entire record is loaded.

Orphaned files in

client directories

occasionally cause

additional pages to

appear in

subsequent faxes.

Fixed.

Blocked fax status

and/or history

message is

truncated.

Fixed.

Not all page

orientations are

saved after rotating

pages of a fax.

Fixed.

Fixed. The first 20 characters are displayed in list

views to save processing time. When the contact

is selected, the entire record is loaded.


Issue Name


RF-9996 FaxUtil Stray characters

appear on the cover

sheet after clicking

the cover sheet

notes tab but not

entering any cover

sheet notes.

RF-

10029

RF-

10030

FaxUtil Fax is deleted when

a user attempts to

Edit a fax

another user is

forwarding the

same fax to a new

number.

RF-

10375

FaxUtil User's "hold for

preview" setting is

ignored when

sending a combined

fax.

RF-

10468

FaxUtil, Web

Client

When sending

through RightFax

Connect, calls to

blocked

display a

transmission failure

status.



Stray characters

appear on the cover

sheet after clicking

the cover sheet

notes tab but not

entering any cover

sheet notes.

Fixed.

Fax is deleted when

a user attempts to

Edit a fax while

another user is

forwarding the

same fax to a new

number.

Fixed.

User's "hold for

preview" setting is

ignored when

sending a combined

fax.

Fixed.

When sending

through RightFax

Connect, calls to

blocked numbers

display a

transmission failure

status.

Fixed.


Issue Name


RF-9795 Fax Server Cannot route faxes

to a folder and

assign the file

names based on

the date and time.

RF-9880 Fax Server RightFax retries

faxes that are

rejected by the

RightFaxConnect

service.

RF-

10135

Fax Server Unnecessary

events build up for

users who have not

requested

notifications.



Cannot route faxes

to a folder and

assign the file

names based on

the date and time.

Fixed. To name saved files with the date and

time, follow these steps:

9. Open the Windows Registry





Worksrv#\)


UseDateTimeAsRoutedFileName.

11. Set the value to 1. The file will be named

using the server’s received date and time

in the format mmddyyyyhhmmss.xxx

where xxx is the route format (default is

.TIF).


The UseReceiveStampUnique registry entry

must also be set to 1. See the Administrator

Guide for more information about routing

received faxes to a network directory.

RightFax retries

faxes that are

rejected by the

RightFaxConnect

service.

Fixed.

Unnecessary

events build up for

users who have not

requested

notifications.

Fixed.

Fixed. To name saved files with the date and



Worksrv\Worksrv#\


RightFax\Worksrv\


UseDateTimeAsRoutedFileName.

Set the value to 1. The file will be named

using the server’s received date and time

in the format mmddyyyyhhmmss.xxx

where xxx is the route format (default is


The UseReceiveStampUnique registry entry

also be set to 1. See the Administrator

Guide for more information about routing

received faxes to a network directory.


Issue Name


RF-

10253

Fax Server Automatic OCR

does not work when

"Disable routing of

faxes with error" is

selected.

RF-

9798,

RF-

10265

Fax Server A portion of the

maintenance cycle

runs on each node

of a Shared

Services

environment (2

node) even though

one node is

configured to NONE

SET.

RF-

10412

Fax Server Orphaned files are

not being logged

during nightly

maintenance.

RF-

10504

Fax Server Retries include

entire fax when

Smart Resume is

enabled.

RF-

10165

Fax Server,

DocTransport

Duplicates occur

when sending a

batch of faxes if a

dialing rule sends

from one remote

DocTransport to

another.



Automatic OCR

does not work when

"Disable routing of

faxes with error" is

selected.

Fixed.

A portion of the

maintenance cycle

runs on each node

of a Shared

Services

environment (2

node) even though

one node is

configured to NONE

SET.

Fixed. On the Advanced tab of Server

Configuration, the Scheduled Time

longer includes None Set; the defa

2:00 am. To exclude a node from performing

maintenance, select the Exclude this server

check box. Be sure that at least one node is

configured to perform maintenance.

Orphaned files are

not being logged

during nightly

maintenance.

Fixed.

Retries include

entire fax when

Smart Resume is

enabled.

Fixed.

Duplicates occur

when sending a

batch of faxes if a

dialing rule sends

from one remote

DocTransport to

another.

Fixed.

Fixed. On the Advanced tab of Server

Scheduled Time list no

; the default value is

2:00 am. To exclude a node from performing

Exclude this server

check box. Be sure that at least one node is

configured to perform maintenance.


Issue Name


RF-8097 Installation Cannot uninstall a

silent

client.

RF-9919 Integration

Module

Buffer.exe hangs if it

attempts to process

a locked file.

RF-

10520

Integration

Module

Integration Module

Configuration

crashes when a

quotation mark is

entered into the

“Pattern to use for

Filename Search”

text box.

RF-9527 Java/XML API Cannot specify

native file

attachments using

the Java/XML API.

RF-8938 Lotus Notes

Gateway

Notes cleanup

throws an overflow

error when running

the RightFax

Perform Log

Maintenance agent.

RF-

10248

Lotus Notes

Gateway

Fax images are not

embedded in email

body when set to do

so in Lotus Notes.



Cannot uninstall a

silently installed

client.

Fixed.

Buffer.exe hangs if it

attempts to process

a locked file.

Fixed.

Integration Module

Configuration

crashes when a

quotation mark is

entered into the

“Pattern to use for

Filename Search”

text box.

Fixed.

Cannot specify

native file

attachments using

the Java/XML API.

Fixed.

To attach a native file by using XML, add the

following attribute: native=“yes”

To attach a native file by using the Java API, use

the addAttachment_Native function of the

RFaxSubmit class.

Notes cleanup

throws an overflow

error when running

the RightFax

Perform Log

Maintenance agent.

Fixed.

Fax images are not

embedded in email

body when set to do

so in Lotus Notes.

Fixed.

To attach a native file by using XML, add the

native=“yes”

To attach a native file by using the Java API, use

the addAttachment_Native function of the


Issue Name


RF-

10263

Lotus Notes

Gateway

Automatically

creating users for

unknown senders

slows down

processing.

RF-8583 Outlook Fax

Add-in

Shared

failover does not

work with Outlook

2013 add

RF-9628 Outlook Fax

Add-in

Outlook 2010 add

sets fax messages

to low importance

by default.

RF-9890 Outlook Fax

Add-in

Unable to use

contacts in Outlook

2010 to send faxes

via

spaces &

parentheses in the

fax numbers.

RF-

10055

Outlook Fax

Add-in

RightFax server

name field is not

automatically

populated during

installation.

RF-

10411

Outlook Fax

Add-in

Cannot forward a

received fax email

in Outlook 2010.

The Fax Viewer

opens instead.



Automatically

creating users for

unknown senders

slows down

processing.

Fixed.

Shared Services

failover does not

work with Outlook

2013 add-in.

Fixed.

Outlook 2010 add-in

sets fax messages

to low importance

by default.

Fixed.

Unable to use

contacts in Outlook

2010 to send faxes

via SMTP due to

spaces &

parentheses in the

fax numbers.

Fixed.

RightFax server

name field is not

automatically

populated during

installation.

Fixed.

Cannot forward a

received fax email

in Outlook 2010.

The Fax Viewer

opens instead.

Fixed.


Issue Name


RF-6048 Product

Licensing Utility

Product Licensing

Utility lists incorrect

web address for

alternate activation

site.

RF-

10418

Remoting API Remoting

records an incorrect

error in the

RightFax event log

on startup.

RF-9332 SAP Connector SAP Gateway does

not reconnect after

SAP server restarts.

RF-9719 SAP Connector SAP connector

connects to the

Gateway Host port

instead of the

Application Host

port.

RF-9778 SAP Connector RightFax attempts

to process email

messages in

addition to faxes.



Product Licensing

Utility lists incorrect

web address for

alternate activation

site.

Fixed.

Remoting Service

records an incorrect

error in the

RightFax event log

on startup.

Fixed.

SAP Gateway does

not reconnect after

SAP server restarts.

Fixed.

SAP connector

connects to the

Gateway Host port

instead of the

Application Host

port.

Fixed. The client uses the Gateway Host settings

and the server uses the Application Host

settings.

RightFax attempts

to process email

messages in

addition to faxes.

Fixed.

Fixed. The client uses the Gateway Host settings

and the server uses the Application Host


Issue Name


RF-9491 SharePoint

Connector

SharePoint 2010 is

unable to import

from Rightfax if

Central

Administration is not

running on the Web

Front End server.

RF-9709 SharePoint

Connector

RightFax

Sharepoint logs

always write to the

default location.

RF-9825 SharePoint

Connector

With RightFax Web

Services, an

exception occurs

while trying to write

a

event log.



SharePoint 2010 is

unable to import

from Rightfax if

Central

Administration is not

running on the Web

Front End server.

Fixed. This update places a new “RFMoss

Connector for SharePoint 2010.msi” file in the

RightFax\SharePoint\2010 folder on the

RightFax server. On each SharePoint server,

uninstall the current RightFax Connector for

SharePoint 2010 and install this new one.

After reinstalling on all SharePoint 2010 servers:

1. Deactivate and reactive the RightFax

components in the Manage Farm

Features section of the Central

Administration site.

2. Deactivate and reactive the RightFax

components in the Site Collection


Administration site.

3. Re-establish the connection to the

RightFax server by following the “Adding

a RightFax Server” steps in the RightFax

10.5 Connector for Microsoft SharePoint

2010 Administrator Guide.

RightFax

Sharepoint logs

always write to the

default location.

Fixed.

With RightFax Web

Services, an

exception occurs

while trying to write

login error to the

event log.

Fixed.

Fixed. This update places a new “RFMoss

Connector for SharePoint 2010.msi” file in the

2010 folder on the

erver. On each SharePoint server,

uninstall the current RightFax Connector for

SharePoint 2010 and install this new one.

After reinstalling on all SharePoint 2010 servers:

Deactivate and reactive the RightFax

components in the Manage Farm

of the Central

Deactivate and reactive the RightFax

components in the Site Collection


establish the connection to the

RightFax server by following the “Adding

steps in the RightFax

10.5 Connector for Microsoft SharePoint

2010 Administrator Guide.


Issue Name


RF-

10582

SharePoint

Connector

Cannot add a

RightFax server

with “0” in the

second or third

octet of the IP

address.

RF-9598 SMTP

Gateway

Received SMS

messages are not

routed to the user’s

email as defined in

inbound routing.

RF-9601 SMTP

Gateway

The From field is

truncated on

coversheets when

sending with email

gateway.

RF-9796 SMTP

Gateway

MSG attachments

are removed by the

SMTP gateway.

RF-9812 SMTP

Gateway

Spaces are

replaced with

underscores in

email subject lines

that contain

diacritical

characters.



Cannot add a

RightFax server

with “0” in the

second or third

octet of the IP

address.

Fixed.

Received SMS

messages are not

routed to the user’s

email as defined in

inbound routing.

Fixed.

The From field is

truncated on

coversheets when

sending with email

gateway.

Fixed.

MSG attachments

are removed by the

SMTP gateway.

Fixed.

Spaces are

replaced with

underscores in

email subject lines

that contain

diacritical

characters.

Fixed.


Issue Name


RF-

10024

SMTP

Gateway

Failed fax

notifications omit

the subject line of

the original e

RF-

10502

SMTP

Gateway

SMTP Gateway

crashes when

configured for

Office365.

RF-

10511

SMTP

Gateway

Mail headers

appear on the first

page of the fax

body

POP3.



Failed fax

notifications omit

the subject line of

the original e-mail.

To include the subject line in failed fax

notifications, follow these steps:



Software\RightFax\FaxServer




AllowMultipleGatewayNotifications

3. Enter one of the following values:

• 1 = On.

• 2 = Off.


SMTP Gateway

crashes when

configured for

Office365.

Fixed.

Mail headers

appear on the first

page of the fax

body when using

POP3.

Fixed.

To include the subject line in failed fax

notifications, follow these steps:



FaxServer\


RightFax\/FaxServer\)


AllowMultipleGatewayNotifications.

Enter one of the following values:



Issue Name


RF-

10517

SMTP

Gateway

The first attachment

is deleted from the

fax if the email has

attachments but no

body.

RF-

10585

SMTP

Gateway

Email gateway

generates 505

errors when SMTP

server is

stmp.office365.com.

RF-

10593

SMTP

Gateway

PoP3 does not work

when server is

Office365.outlook.c

om.

RF-

10287

Sync Module Cannot sync users

from Active

Directory when

using

regional settings.

RF-

10414

Sync Module Cannot sync user

with a name of 15

or more Japanese

characters.



The first attachment

is deleted from the

fax if the email has

attachments but no

body.

Fixed. To ensure that all attachments are

included when there is no email body, follow

these steps:



Software\RightFax\Gateway




ForceBlankBody.

3. Set the value to 1.


Email gateway

generates 505

errors when SMTP

server is

stmp.office365.com.

Fixed.

PoP3 does not work

when server is

Office365.outlook.c

om.

Fixed.

Cannot sync users

from Active

Directory when

using Hebrew

regional settings.

Fixed

Cannot sync user

with a name of 15

or more Japanese

characters.

Fixed. Because of database field size limitations,

entries using multi-byte character sets may be

truncated at nine characters.

Fixed. To ensure that all attachments are

included when there is no email body, follow

Registry Editor to the


Gateway\


RightFax\Gateway\)



Fixed. Because of database field size limitations,

byte character sets may be


Issue Name


RF-

10482

Sync Module Different users that

share the same

email address are

combined into one

RightFax account.

RF-

10521

Sync Module Sync Module on a

single server

reports that another

server already

performed a sync

operation.

RF-

10134

Web Client Cannot sign in as a

delegate with NT

Authentication

selected.

RF-

10189

Web Client WebClient fax

history does not

show resulting

status code for

faxes sent or

received with

RightFax Connect.

RF-

10246

Web Client Web client does not

show the

status of failed

faxes.

RF-

10417

Web EFM Notification field of

users created in

Web EFM is not

populated in EFM.



Different users that

share the same

email address are

combined into one

RightFax account.

Fixed.

Sync Module on a

single server

reports that another

server already

performed a sync

operation.

Fixed.

Cannot sign in as a

delegate with NT

Authentication

selected.

Fixed.

WebClient fax

history does not

show resulting

status code for

faxes sent or

received with

RightFax Connect.

Fixed.

Web client does not

show the correct

status of failed

faxes.

Fixed.

Notification field of

users created in

Web EFM is not

populated in EFM.

Fixed.


Issue Name


RF-3175 WebUtil Coversheet

selection is not

retained when

sending a fax.

RF-9433 WebUtil Down arrow next to

the New button

does not work when

WebUtil is displayed

in Arabic.

RF-9721 WebUtil Remoting service

generates warnings

when sending a

document from

WebUtil.

RF-9711 WorkServer If the user does not

exist on the

destination

Interconnect

creates orphaned

fax database

records.

RF-9908 WorkServer "Print Operation

Failed" error when

printing to a

Windows GDI

printer from FaxUtil.



Coversheet

selection is not

retained when

sending a fax.

Fixed.

Down arrow next to

the New button

does not work when

WebUtil is displayed

in Arabic.

Fixed.

Remoting service

generates warnings

when sending a

document from

WebUtil.

Fixed.

If the user does not

exist on the

destination server,

Interconnect

creates orphaned

fax database

records.

Fixed.

"Print Operation

Failed" error when

printing to a

Windows GDI

printer from FaxUtil.

Fixed.


Issue Name


RF-

10132

WorkServer Landscape pdf file

is shrunk to A5 size

when

NativeDocControl

(PDF,2) is enabled

and fax resolution is

normal.

RF-

10257

WorkServer PowerPoint

presentation (PPT)

files are converted

in portrait instead of

landscape

orientation.

RF-

10496

WorkServer XML files fail

conversion.

RF-

10561

WorkServer Certain PostScript

files fail to covert.



Landscape pdf file

is shrunk to A5 size

when

NativeDocControl

(PDF,2) is enabled

and fax resolution is

normal.

Fixed.

PowerPoint

presentation (PPT)

files are converted

in portrait instead of

landscape

orientation.

Fixed.

XML files fail

conversion.

Fixed. Server-Side Application Conversion must

be enabled for Internet Explorer in order to

convert XML files.

Certain PostScript

files fail to covert.

Fixed.

Side Application Conversion must

be enabled for Internet Explorer in order to

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Documents

OpenText RightFax Release Notes - Newcastle€¦ · OpenText RightFax 10.6 Service Release 3 1 Introduction These Release Notes provide an overview of new features, delivery information,