Operation Plan Report

7/31/2019 Operation Plan Report

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OPERATION PLAN


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OPERATION OBJECTIVE

In doing the business, there will be several objectives as a guideline for our business so that we can

achieve our goal. These are the several objectives in our business that are stated below:

To ensure that operation of the business can bring profit to our company.

To ensure every worker gives their commitment in their job.

To ensure the business flow according the business strategy so that we could

acheive our mission and vision.

To ensure the business is able to deliver services according to specification, quality

and time specified by the custormer.


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OPERATION MANAGER FUNCTION

Operation manager have to manage in several job to make sure the business is running smoothly

and clear. In our service, among the functions that are performed by the operational manager such

as the following:

Planning the time table for operation time.

Make sure the books in the good condition to ensure the satisfaction of cutomer is high.

Measures the operational budget planning.

Determine price of raw material.

Plan for the office layout.

Ensure enough materials to ensure that customer satisfy with our service.


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OPERATION PROCESS (PURCHASE BOOKS)


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OPERATION PROCESS (CUSTOMER PURCHASE THE BOOKS )


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Symbols used in flow chart process:

OPERATION HOUR

Symbols Types of activity Description

Operation Activity that modify, transform

or give added value to the input.

Transportation Transport activity occurs

materials are transported from

one point to another.

Inspection Activity that measure the

standard or quality.

Storage Finished product or goods are

storage area or warehouse.

Delay In-process material is restrained

in location waiting for next

activity.


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DAY WORKING HOURS TOTAL HOUR

Monday - Sunday10.00am 4.00pm

4.00pm 10.00pm12 hours

Public Holiday Off -

First day of the Month

(Monday)Off -

In Easy Access Bookstore, planning operation time service in systematically is very important to

ensure that every work can be done commitments and good services toward customer.

In our business, the business will be operates from Monday until Sunday, operational hour for the

staff and general workers is from 10.00 am until 10.00 pm. We are doing shiff because our

operational hour are more than 8 hours, so our staff will divide into two group which first group (a

cashier and two general workers) will work during day and the second group (a cashier and two

general workers) will work during evening. From 11.30 am until 2.00 pm is considered as break

hours. On Friday, this will give the pray time for the Muslim workers. The business will continue

to operate in 2.00pm until 10.00pm. During public holiday, we will close for two days only and

customers can still contact us through our office number or our Facebook for ordering books. We

also close on the first day of the month regarding to the agreement between us and PERKESO.

OPERATION STAFF CHART


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SCHEDULE OF TASK AND RESPONSIBILITIES


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Position No. of Staff Responsibilities

Cashier 2 Calculate the total payment for customer

Checking the stocks every end of month

General Worker 4

Arrange the books

Carry the books

Deliver the books

SCHEDULE OF REMUNERATION


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Position No. of Staff Monthly Salary

(RM)EPF (12%) SOCSO (2%) Total Salary (RM)

Cashier 2 650 x 2 = 1300 78 x 2 = 156 13 x 2 = 26 1,482

General Worker 4 550 x 4 = 2200 66 x 4 = 264 11 x 4 = 44 2,508

Total (RM) 420 70 3,990

BUSINESS SUPPLIER

Name Supplier

Hin Guan Motor Trading Company 20 Lorong 2 Taman Senggoon Off 3 1/2 Jalan


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Penrissen, Kuching 93250, Sarawak

p: 608-2460525 f: 608-2460452

R P S (Kuching) Sdn Bhd Lot 267, No-10-A Lorong 4, Nanas Road

93400 Kuching, Sarawak

Chan Furniture (M) Sdn Bhd 4th Mile Branch (Kuching, Sarawak)Sasbadi No 12, Jalan Teknologi 3/4, Taman Sains

Selangor 1 Kota Damansara, Petaling Jaya

47810, Selangor.

p: +603 6145 1188 f: +603 6145 1199

Pearson Malaysia Sdn Bhd (4409W) Lot 2 Jalan 215, Off Jalan Templer,

46050 Petaling Jaya,

Selangor Darul Ehsan, Malaysia

Tel: 603-78012000 Fax: 603-77831906Karangkraf Sdn Bhd Lot 2, Jalan Sepana 15/3, Off Persiaran

Selangor, Seksyen 15,

40200 Shah Alam, Selangor

Tel: 03-5101-3888

ART SQUARE CREATION SDN BHD 17, Jalan 8/146, Bandar Tasik Selatan, 57000

Kuala Lumpur. P.O. Box 7108, Sungai Besi,

57700 Kuala Lumpur.

Tel: 603 - 9056 1637 Fax: 603 - 9056 1634

MACHINE AND EQUIPMENT REQUISITION PLANNING SCHEDULE

Machine and Equipment Quantity Price/Unit (RM) Total price (RM)

Cash Register 1 1349 1349

Van 1 15000 15000

Cashier Table 1 309 309

Cashier Chair 1 75 75

Bookcase 100 179 17900


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610(W) x 295(D) x 1770(H) mm

Bookcase

40"H x 48"W x 14.5"D50 159 7950

Total (RM) 42,583

MATERIALS REQUISITION PLANNING SCHEDULE

Name Details UnitsPrice

(RM)Total Cost (RM)

Primary School

Book

* Reference Books

- Science (Year 1 6)- B.Msia (Year 1 - 6)

- B.Ing. (Year 1 6)

- Math. (Year 1 6)

20 each year

per subject13 13 x 20 x 6 x 4 = 6240

*Workbooks

- Science (Year 1 6)

20 each year

per subject

6 6 x 20 x 6 x 4 = 2880


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- B.Msia (Year 1 6)

- B.Ing. (Year 1 6)

- Math. (Year 1 6)

Childrens

Book *Colouring Books 10 copies 6 6 x 10 = 60

*Story Books 10 copies 10 10 x 10 = 100

Secondary

School Books

*Reference Books

#(Form 1 3)

- Science, Math., Geo., Hist.,

B.M, B.I, KHB

20 copies

each subject30 30 x 20 x 7 = 4200

#(Form 4 5)

- Bio.,Phy.,Add.Math.,

Math.,Che., Scn.,Geo.,

Hist.,B.M,B.I,EST,

Perdagangan,Ekonomi

20 copies

each subject 30 30 x 20 x 13 = 7800

#(Form 6)

- Pengajian Am, Hist.,

Kesusasteran, Perniagaan,

Ekonomi, Geo.,

P.Seni,Phy.,Bio.,Che.,Math.,

Muet, B.M

20 copies

each subject30 30 x 20 x 13 = 7800

*Workbooks

- Form 1 320 copies 7 7 x 20 x 7 x 3 = 2940

- Form 4 5 20 copies 7 7 x 20 x 13 x 2 = 3640

- From 6 20 copies 7 7 x 20 x 13 = 1820

University/

College Student

*Engineering

*Art

*Business

*Computer Science*Medical

*Human Resource

*Accountacy

10 copies 50 50 x 10 x 7 = 3500

Self-

Enrichments

5 copies 30 30 x 5 = 150


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Books

Magazine

*Family

*Teenager

*Sport

*Gadget/Technology

10 copies 8 8 x 10 x 4 = 320

Comic 10 copies 8 8 x 10 = 80

Novel

*Science Fiction

*Romance

*Horror

10 copies 35 35 x 10 x 3 = 1050

Dictionary

*DwiBahasa

*Eng Eng

*B.M B.M

30 copies 30 30 x 30 x 3 = 2700

Total(RM)

45,280

PURCHASE FORECAST

Month Purchase (RM)

January 45,280

February 45,280

March 45,280

April 45,280

May 45,280

June 45,280

July 45,280

August 45,280September 45,280

October 45,280

November 45,280

December 45,280

Year Total Purchase (RM)

1st year 543,360


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2nd year increase by 1% 548,793.60

3rd year increase by 2.5% 562,513.44

OPERATION LAYOUT (1ST FLOOR)

MAGAZINE MAGAZINE PRIMARY SCHOOLS BOOK

STAIR TO

2ND

FLOOR

STORE

SECONDARY SCHOOLS BOOK

DICTIONARY

COMIC CHILDRENS BOOK

NEW ARRIVALS

BOOK

CASHIER

DOOR


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OPERATION LAYOUT (2ND FLOOR)

STAIR TO

1ST

FLOOR

ACC.

ENG.

HUM.

RESC.

MEDICAL

BUSINESS COMP.ART

NOVEL

NOVEL

OFFICE

SELF-ENRICHMENT

BOOK


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OPERATION BUDGET

Items Fixed Asset (RM) Monthly Expenses (RM) Other Expenses (RM)

Machine &

Equipment

42,583 - -

Shop Renovation - - 5,000

Raws Materials - 227,370 -

EPF + SOCSO - 455 -

Vehicle Insurance - - 1,100

Workers Salaries - 3,045 -

Transportation

(Road Tax)

- - 661

Fuel - 550 -

Total (RM) 42,583 231,420 6,761

Total Operation Budget = RM42,583 + RM231,420 + RM6,761 = RM 280,764


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Documents

Operation Plan Report