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Bankacılık & Oracle Danışmanlık Çalışmaları Oracle İş Uygulamaları Danışmanlık Müdürü Pınar TUNCA

Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

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Page 1: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Bankacılık & Oracle Danışmanlık Çalışmaları

Oracle İş Uygulamaları Danışmanlık Müdürü

Pınar TUNCA

Page 2: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle Bankacılık Yaklaşımı

Page 3: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle’s Strategy Changing the Rules of the Game

•Tra

ditio

nal

•Best of breed •Integrated

A delicate balancing act for the industry.

•Compromise on functionality for integration

•Buy from multiple vendors

•Spend on integration OR

•3

© 2009 Oracle Corporation – Proprietary and Confidential

Page 4: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Leading Enterprise Software Vendor

• #1 in CRM, EPM, Middleware, and more

• Most scalable, reliable, secure infrastructure

• Most complete range of on-demand and on-premise deployment options

Built-In Banking Capabilities

• Multi-channel sales, service, marketing and transaction solution pre-integrated with core bank

• End-to-end risk management solution

• Banking-specific data model and process library

Largest Software Assistance Team

• 64,500 development, support, and services professionals

• 145 countries Servers & Storage

Operating System & VM

Database

Middleware

Applications

Consulting

Support & Training

Process: Top to Bottom Support for Banking

Page 5: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle Banking Solutions Next Generation Software that Helps Banks Effectively Grow Their

Business and Optimize Performance from the Front to the Back Office

Become a Customer Centric Bank

Build Market Responsiveness by Transforming to Flexible Core Banking Processes

Effectively Manage Compliance, Risk, and Performance

Improve Operational Effectiveness of Corporate Assets

Evolve to an Agile, Intelligent and Secure Platform

Page 6: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle Banking Solutions Summary

• Stay compliant with continuously changing regulations

• Understand & manage enterprise risk

• Deliver actionable customer & product profitability insight

Effectively Manage Compliance, Risk, and Performance

• Reduce time to market for new products & services

• Support regulatory needs

• More quickly integrate acquired assets

Build Market Responsiveness by Transforming to Flexible Core Banking Processes

• Deliver consistent multi-channel customer experience

• Increase share of customer’s wallet

• Streamline front to back office processes

• Provide integrated sales & service

Become a Customer Centric Bank

• Provide seamless integration of systems

• Optimize workforce management

• Connect Financials to better measure & monitor results

Improve Operational Effectiveness of Corporate Assets

• Accelerate development of new services with a open standards based banking platform

• Improve agility with capability to create flexible composite applications

Evolve to an Agile, Intelligent and Secure Platform

Page 7: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle’s Banking Footprint

•© 2011 Oracle Corporation – Proprietary and Confidential

Oracle

ISV Partners

Corporate Administration

Customer Analytics

Channel Analytics

Marketing Analytics

Exec Analytics

Funds Transfer Pricing

Portal & Dashboards

Business Activity Monitoring

Business Process Analytics

Op Intelligence

HR Analytics

Customer Insight

Performance Management

Operational Excellence

Analytics Platform

Consolidation Budgeting

Procurement

Profitability Mgmt

Fixed Assets

Incentive Comp

Product Hub Org Hierarchy Hub Accounting Hub Payments Hub

Master Data Management

Customer Data Hub

Rich Client F/W AJAX, Web 2.0

Systems Mgmt Web Services Mgmt Directory Services

Enterprise Content Mgmt

Database (Grid, Memory, Embed)

Web Services Orchestration (BPEL)

Identity Mgmt

J2EE Services, ESB and Rules Engine

Access Mgmt

Enterprise Technology

Profitability Analytics/RAPM

ACH

Credit Rating

POS

SWIFT

Fed Wire

OFAC

Market Feeds

Check Order

Other Systems

Retail

Platform Teller Call Center

Internet Banking Kiosk EBPP

Private Wealth Mgmt Commercial

Security Trading

Derivative Pricing

CRM & Marketing

Lead Mgmt

Financial Planning

Order Entry Platform

On Demand

Customer Experience

Call Center

Deposits

Loans

Payments

Cards (Credit / Debit) Investments

Leasing

Payments

Deposits

Treasury Trade Finance

Asset Mgmt

Syndicated Loans

Structured Derivatives

Lock Box Nostro Recon

Investor Services

Leasing Custody

Mortgages

Customer & Business Insight

Lifecycle Management

Selling Marketing Servicing Originating

External Interfaces

Projects

Risk Based Pricing

Economic Capital/RAPM

Operational Risk

Market Risk

Credit Risk

ALM

SOX

Regulatory Reporting

Risk Based Decisioning

Risk Management

Governance, Risk & Compliance

Compliance

BASEL II & 1A

AML

Human Capital Mgmt

Enterprise GL

Cash Mgmt

Real Estate

Savings Loans

Core Banking Ledger

Reconcil -iation

Compliance & Limits

Integration Mkt Data

Portfolio Mgmt

Trade Processing

Performance Mgmt

Balance & Positions

Fees & Commissions

Compensation

Clearing & Settlement

Core Banking Ledger

Team Selling

Order Mgmt

Internet Banking

Client Servicing

Product and Transaction Processors

Core Banking

(FLEXCUBE)

Insig

ht &

Perfo

rman

ce Mg

t Corporate Administration

Enterprise Technology

Front Office

Go

vern

ance, R

isk &

Com

plian

ce

Page 8: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

High Risk High Cost High Complexity

The Migration Challenge:

Target Architecture & Roadmap

What’s the right transformation

roadmap?

Page 9: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Banking Industry Customer Results

“Performance Management is something that has to constantly evolve as your business evolves. Oracle’s platform allows us to quickly modify rules and add fields to tables so that we can be very responsive to change.”

•“Our Multi-channel Program delivered by PeopleSoft Enterprise CRM, enables every ABN AMRO Bank client to choose how and when they wish to communicate with us. This allows us to be trendsetters in our industry.”

•“Oracle’s acquisitions of PeopleSoft and Siebel give it a more significant footprint in business intelligence (BI), analytic applications, and performance management.”

•“Oracle Financials lets us automate our planning process and data consolidation. Our financial planning and analysis staff can fully perform their roles as analysts and work closer with their operational managers--with greater speed and flexibility.”

•“As a global financial services company which is using technology to improve productivity and lower operating costs, the use of FLEXCUBE will allow us to gain efficiencies by standardizing our operating environment.”

Page 10: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle Danışmanlık Hizmetleri

Page 11: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle Danışmanlık Hizmetleri

Teknoloji

İş Uygulamaları

Veri Ambarı, Karar Destek, ve Performans Yönetimi

Page 12: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle Danışmanlık Hizmetleri

Yerleştirim / Proje Hizmetleri

Upgrade / Migration Hizmetleri

Destek / Bakım Hizmetleri

Uzman Servis Hizmetleri

Assesment Hizmetleri

Quality Assurance Hizmetleri

Page 13: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle Danışmanlık Hizmetleri

Yerleştirim / Proje Hizmetleri

Upgrade / Migration Hizmetleri

Destek / Bakım Hizmetleri

Uzman Servis Hizmetleri

Assesment Hizmetleri

Quality Assurance Hizmetleri

Page 14: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle Teknoloji Uygulamaları

Page 15: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Banking Reference Architecture Agile, Secure and Modern Platform

Banking Applications Corporate Applications

Retail Private

Commercial Investment

Finance HR

Risk Operations

Enterprise Services and External Interfaces (SOA)

•Security •Secure data and processes to detect and prevent attacks

Identity & Access Mgmt

LDAP / Virtual Directory

Virtual DB / Label Secur

Database & Audit Vault

•Data

•Manage all information, including structured and unstructured content

TimesTen In-Memory DB

Enterprise Content Mgr

Oracle Database Grid

Enterprise Manager

•Access •Create multi-client presentation services & real-time analytics

Business Intelligence

Bus. Activity Monitor

WebCenter Framework

Portals, Dashboards

Info Sec and Compliance Identity and Access

Enterprise Identity and Directory Services

Provision Authent Authorz Directory Encryption

•Process

•Integrate workflows across business and functional solutions

Bus. Process Modeler

BPEL Process Manager

Web Services Manager

J2EE, Bus. Rules & ESB

Infrastructure

Product Systems and Transactions

Master Data

Customer Payments

Org Entities Instrument

Data Services SLA Mgmt

Grid/DB Mgmt Mainframe

Customer Experience Business Insight

Multi-Channel Networks and Presentation Services

Customer Insight

Performance and Risk

Operations Mgmt

Online / Web 2.0

Kiosk, ATM, Teller, etc

Partner Interfaces

Page 16: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle İnsan Kaynakları Uygulamaları

Page 17: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Bankalarda İK Neden Farklıdır?

Çalışan Sayısı

Şube Sayısı

Uzak Lokasyonlar

Geniş Organizasyon Yapısı

Onay Hiyerarşileri ve Kuralları

Dış Sistemlerle Entegrasyonlar

Page 18: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

İKON İnsan Kaynakları Platformu

İş BankasındaYeni Bir Dönem !

Yönetici ve Çalışanların süreçlere dahil olduğu,

stratejik tüm İK süreçlerinin

yönetildiği, raporlandığı,

dış sistemler ile entegre beslenen tek bir platform...

Page 19: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

İK Süreçleri

• Özlük Yönetimi

• Terfi Tayin İşlemleri

• Performans Yönetimi

• Devamsızlık Yönetimi

• Eğitim Yönetimi

• Bordro ve Ödemeler Sistemi

• Ödül ve Ceza

• Toplu İş Sözleşmeleri

• Deneme Süresi

• İşten Ayrılmalar

• Kadro Tahsis

• Self Servis Uygulamaları

Page 20: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Süreçler

• İş Analizi

• Teknik Geliştirme

• Birim- UAT testleri

• Kullanıcı Kabul Testleri

• Performans Testleri

• Veri Aktarımları

• Canlıya Geçiş

Page 21: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Bordro

Ödemeler

Sistemi

Teknoloji

Entegrasyon

Self Service

Uygulamaları

Online raporlama

İş akışları

Uyarı mekanizmaları

İK Bilgi Sistemi Platformu

24,000 çalışan – 1,194 şube

Arayüz Özlük Kartonu

Çalışan İzin, Eğitim, Performans,Tayin Talepleri

Yönetici Talepleri ve Onayları

E- bordro

Ödeme Kalemleri Entegrasyonu

Ay içi Ödeme Kalemlerinin hakedilen ay ödenmesi

Parametrik Tanımlamalar, Ek Gelir, Kesinti, Vergi İndirimleri, Bordro hesaplatma formatları vb

LDAP Entegrasyonu

Mernis Entegrasyonu

Birişbank Entegrasyonu

Hyperion Entegrasyonu

Modüllerarası Entegrasyon

Page 22: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Oracle Finans Uygulamaları

Page 23: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Bankalarda İşlem Detayına İnme Zorunluluğu

BDDK:

“ Her bir toplu muhasebeleştirme kaydının içerdiği işlemlerin,

istenildiğinde işlem bazında muhasebeleştirmeyi mümkün

kılacak şekilde ve işlem bazlı muhasebe detayı da dahil her türlü

ayrıntıları ile birlikte sorgulanma yapılabilir biçimde bilgi

sisteminde tutulmasışarttır.”

Son Tarih:

01.05.2012

Page 24: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

•Finansal

•Muhasebe

•Yönetim

•Muhasebesi

Muhasebe Sistemi

•Ledger

•Legacy

•Billing

•Oracle Applications

•Third Parties

•ATM

UzmanSistemler

•Banka Kartları

•Borçlar Muhasebesi

•Mevduat

İşlem

Bilgisi

Finansal Transformasyon

Accounting Hub

Kural Deposu

Motor Veri

Deposu

•Denetleme &

•Analiz

•Finansal

•Transformasyon •FAH Kurulumu

• Kuralların ve fiş yapılarının tek yerden tanımlanması

• Analitik bakiyelerin oluşturulması

• Oracle GL’ e otomatik transfer ve muhasebeleşme

• Raporlama

• Muhasebe verisinin analizi

• Çift yönlü detaya gitme

• Mutabakat ve detay bilgiye erişim

Fişler

FAH Nedir ?

Page 25: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Esnek

İşleme

Seçenekleri

Etkin

İzleme

ve Raporlama

Akış

Bazlı

Yaklaşım

Detay

Muhasebeleşme

Önceden tanımlı doğrulamalar

Aylık ve günlük bazda bakiye tutma

Çoklu döviz kullanımı, evalüasyon

Birden fazla defter tutma

(BDDK, VUK, yabancı şubeler)

Test için draft muhasebeleşme özelliği

İşlem bilgisinin analizi

Finansal Raporlama Üreteci ile muhasebe kaynaklı BDDK ve TCMB raporlama

Toplu / Eşzamanlı

Çizelgeleme seçenekleri

Özetleme seçenekleri

Hızlı kurulum için önceden tanımlı öndeğerler

Otomatik Ters çevirme

İş akışı bazlı kurallar

İşlem bilgisi kullanımı

Güçlü Muhasebe Motoru

Page 26: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Source Systers

Functional Architecture – Integrated Finance & Risk

Common Staging Area

Financial Accounting Hub

General Ledger Financial Management

Dashboards, Reports, Ad Hoc

OLAP Analysis

Alerts & Exception Based Management

Core Banking Systems

Other Bank Systems (Channel etc.)

CRM

Sub Ledgers

Billing and Revenue

Reference Data

Source Systems

Customer

Account

Transactions

Enterprise Dimensions

Data Quality

Financial Recon

Adjustmnts

Ledger

General Ledger (THICK)

Accounting Rules

General Ledger (THIN)

Daily Average Balance

Financial Consolidation

Financial Adjustments

Thin GL Thick GL

Analytical Applications for Management Reporting

(Analytical data store and engines)

Profitability

Enterprise Performance Management

FTP Planning ALM

Basel II ICAAP Operational Risk

Stress Test

Enterprise Risk Management

IFRS

Page 27: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

28

Muhasebe Yapısı

Muhasebeleşme

Motoru

Yasal

Finansal

Raporlar

Analiz Raporları

BDDK

VUK

Borçlar

Krediler

Yatırım

Bankacılık

Sistemleri

Oracle Duran Varlıklar

Satınalma

Londra

Uzman sistemlerden gelen fişler farklı

defterlerde muhasebeleşiyor

Page 28: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

Uygulama Mimarisi

Source Applications

London

Bahrain

New Core Banking

Cyprus Turkey &

Cyprus

Fidelity Fidelity

Applications TDS

(History)

ODS (Current)

GL Data

Contracts Data

IRR

MUVE Oracle EBS

Sta

gin

g F

AH

De

ferr

ed

Ta

x

Dri

ll B

ack

BDDK

OFSAA

Control

VUK

IFRS

Cyprus

Bahrain

London

IFN

A

Au

tom

atic R

eve

rsa

ls

Fix

ed

Asse

ts Reporting

BDDK Financials

•Tax •Management

Reporting BDDK

Footnotes

Other BRSA & Central Bank

Page 29: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

30

Muhasebe Altyapısı

Muhasebeleşme

Motoru

Yasal

Finansal

Raporlar

Analiz Raporları

BDDK

Bankacılık Sistemleri

Fişler

İşlemler

Günde 4 kez , her çalışmada ortalama

300.000 işlem

yarım saatte muhasebeleşiyor

Her gün sonunda, günlük ortalama

15.000.000 fiş satırı

5 saatte muhasebeleşiyor

Manuel Fişler

Fiş

Onaylama

Otomatik Fişler

Evalüasyon

Takas Fişleri

Gün Sonu işleri raporlar dahil

09:00 itibariyle bitiyor

Banka Kartları

Masraf Komisyon

ATM

Page 30: Oracle Bankacılık YaklaşımıLeading Enterprise Software Vendor •#1 in CRM, EPM, Middleware, and more •Most scalable, reliable, secure infrastructure •Most complete range

© 2008 Oracle Corporation – Proprietary and Confidential. Andrew Court, Senior Director Key Account Marketing, EMEA

Thank You