Oracle Business Intelligence Implementation at

National Guard Health Affairs

Case Study

Profile

National Guard Health Affairs (NGHA) is a leading medical complex in the Kingdom of

Saudi Arabia. It consists of sophisticated medical cities that are scattered in many regions

of Saudi Arabia (Riyadh, Jeddah, Dammam and Al-Ahsa). NGHA provides optimum

healthcare to SANG personnel, their dependants and other eligible patients. It also

provides excellent academic opportunities, conducts research and participates in

industry and community service programs in the health field.

• NGHA has one of the largest procurement and SCM operations in KSA

• More than 30,000 Items

• 4 Large Sites

• 50 BI Apps Users

Project Outline

• Procurement and Spend Analytics

• Supply Chain and Order Management Analytics

Modules

• 3 months for Go Live

Timeframe

• 3 Resources from Implementer

• 3 Management Representative from the client

Resources

Current MIS

Custom Reports

Insight -Beyond the current MIS

New Concepts

•Identification of basic and most critical reporting needs that are already met by an alternate MIS tool.•Reorganize the Dashboards to provide direct access to these critical reports•This prevented overflow of information and impacted the pain points directly

This phase involved customizing some of the existing reports to meet the information needs of the client . These changes were sometimes cosmetic and at other places inline with the extensions and customizations that the client had in its ERP

In this phase we have introduced reports that provide very interesting insight into the clients business , however these information was not currently a part of the MIS the client had . Like the 80 20 analysis , Performance Reports etc.

The next phase will be introduction of MIS which presents an altogether different concept of management than what the client has now. Like the various new Ratios , Water Fall, etc.

Project Phases

Our Approach

RequirementGathering

Analysis

DesignValidation

Deployment

Requirement Gathering And Analysis

• Demonstration of the Seeded Reports for the Procurement , Spend , Supply

Chain and Order Management Functional areas.

• Gathering the Client Requirements based on their gaps on seeded reports

• Analyzing requirements and Developing solutions

• Checking the Solution Feasibility

• Dashboard Analysis

• Capturing User Details

First Step Configuration

Oracle BI Server Installation

Informatica And DAC Installation And Configuration

OLAP Database Setup

The Basic step of setting up an OBIEE

environment for the client consisted of :

• Installing Oracle BI Server 10.1.3.4 on a

Solaris 64-Bit Server

• Setting up Informatica and DAC tools

– Creating Informatica Repository Service

– Creating Informatica Service

– Configuring DAC Subject Areas according

to the Business

• Creating an OLAP Database

– Oracle Database Installation

– Extract, Load and Transfer of data (ETL)

– Validating the data

Dashboard Reorganized to meet current MIS Needs

Example Of Seeded Reports

Example Of Seeded Reports

Solution Design And Implementation

• Creating Custom reports for the client using following methods :-

– Modifying the Seeded Report for end Users

– Low Level Customizations – Includes RPD changes using Oracle BI

Administration Tools

– High Level Customizations – Working on the Informatica Workflow for

bringing in the unavailable Fields into OBIEE

• Major Custom Report Categorizations :

– Requisition Analysis

– Purchase Order Analysis

– Spend Analysis

– Metric Analysis

– Corporate Planning Reports

– Inventory Analysis

• Creating 11 Dash boards in various business areas of Procurement, Spend

and Inventory

• Oracle has around 350 Seeded reports in Procurement and Supply Chain

Analytics

• Customization of 45 reports as per the client business requirements which

consists of development of KPIs for effective Supply Chain Analysis

(provided by 3rd party auditing consultants), Analysis of Stock and Non

Stock Categorization based on client business, Analysis of transactions

between regions where client has business across regions.

Solution Design And Implementation (Contd.)

Challenges Faced

• Purchasing Category Hierarchy as per the client business Module

• Bringing Unavailable fields into the BI RPD file e.g. :- SANG PO Order Date,

SANG # of Low SAR Pos

• Developing the Metrics Analysis (KPIs) Reports which has been given by 3rd

party auditing consultants

• Creating the perfect formulas on the Custom OBIEE Fact Columns

• Validating the Customized reports

• Training the User on Analyzing the OBIEE Reports

Item Type

• Medical Supply

• Office Supply

• House Hold

• Industrial Items

Cost Centers

• 1

• 8200

• 7330

Sub Group Type

• 002

• 010

• 103

Example Of Custom Reports

Example Of Custom Reports

Example Of Custom Reports

List Of Developed Custom Reports

• Pending Purchase Requisitions by Requester

• Open Purchase Requisitions by Top Cost Centers

• Purchase Requisition Tracking Report

• Requisition Activity By Top Cost Centers

• SANG # of PRs Issued

• SANG Purchase Response Time

• SANG Internal Requisition (Between Regions)

• PO Amount by Top 20 Suppliers by Product

• Purchase Order to Purchase Receipt Variance

• Purchase Order Tracking By Buyer

• Supplier Scorecard - Top 20 Performing Suppliers

List Of Developed Custom Reports (Contd.)

• SANG Supplier Details By Item Category

• SANG No. Of POs Placed To Top 10 Suppliers

• SANG Supplier Details By Operating Units

• Supplier Rejection Rates

• SANG Purchase Order Summary By PO Classification

• SANG Average Total Purchase Order Per Day

• SANG Lead Time Between Approved POs And Approved PRs

• SANG Number Of Purchased Order Placed In A Month

• SANG Average Lines Per POs

• SANG Percentage Of Low SAR Value POs

• SANG total Approved POs per Buyer by details

• SANG Free of Goods received from the Vendor

List Of Developed Custom Reports (Contd.)

• SANG Scrape Stocks in All Regions

• SANG Approved Releases against other region’s POs

• SANG All Blanket PO With Remaining Balance

• Procurement Cycle Time Analysis Report

• Top 10 Late Purchase Order Deliveries

• Top 10 Payment Amounts By Supplier

• Spend by Category

• Spend by Supplier

• SANG Top 10 Savings Potential by Supplier and Item

• SANG Percentage of Invoices with POs

• SANG % of Perfect Invoice Matches

• SANG % of Invoices Paid Within Due Date

List Of Developed Custom Reports (Contd.)

• SANG Returns to Suppliers By Organization

• SANG Stock Returns to Suppliers Details

• SANG Issued By Organization

• SANG Issued By Stock Number, Qualities, Values

• SANG Received By Organization

• SANG Received By Stock Number, Qualities, Values

• SANG Received By Sub inventory

• SANG Received By Receiver

• SANG Value of Items Received by receiver, Stocks, Qualities

• SANG PO Stock Receipts Status - Receipt, Accepted and Rejected Quantities

Thank You

Global Headquarter

Evolutionary Systems Pvt Ltd.4th Floor, Drive In Cinema BuildingDrive In Road, Ahmedabad, IndiaBoard: +91 79 4005 3350,Fax: +91 79 4005 3349,

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ME Headquarter

Evolutionary Systems FZ Arabia LLCBldg No. 11, DIC, Dubai, UAETele: +9714 4380181,Fax: +9714 4380180

U.K./ Europe Headquarter

Evolutionary Systems Company Ltd. 344-354,Gray’s Inn Road King’s Cross, London United Kingdom WCIX 8BP Tele : +44 (0) 207 1642255Fax : +44 (0) 207 1642001

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