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Organised by,
3 & 4 October 2017
@ Phoenix Hotel, Forest
City, Johor
“Shaping the Future
Economy
of Iskandar Malaysia”
Supported by, Supporting Partners,Research Partner, Hotel Partners,Media Support,
Silver
Platinum
GoldStrategic Partner
Our Sponsors,
Official Bank Partner
THE INVEST ISKANDAR MALAYSIA 2017 SYMPOSIUM is our signature event where we would share to our investors and
stakeholders the updates on the exciting development in Iskandar Malaysia as well as the latest on Government policies and strategies
which can open up more investment opportunities.
The Symposium with three thrusts covering investments, green and digital economy will bring together key thought leaders, capital
market players, investors and potential investors, entrepreneurs and top business executives to closely discuss and spur forward thinking
investment propositions. Leveraging on our close business relationship with Trade Associations and Chambers of Commerce in Malaysia,
Singapore and Indonesia, we are expecting a strong foreign presence in the Symposium.
Tuesday 3 October 2017 & Wednesday 4 October 2017 | Phoenix Hotel, Forest City, JohorTuesday 3 October 2017 & Wednesday 4 October 2017 | Phoenix Hotel, Forest City, Johor
“Shaping the Future Economy of Iskandar Malaysia”
Dato Sri Mustapa Mohamed Minister, Ministry of International
Trade & Industry Malaysia
MINISTERIAL KEYNOTE SPEAKERS
Datuk Seri Panglima Maximus Johnity Ongkili
Minister, Ministry of Energy, Green Technology and Water Malaysia
Dato’ Mohamed Khaled NordinChief Minister Johor
DISTINGUISHED GUEST
Mohd Azharuddin Mat SahChief Executive Officer
SPAD
Lynn DaiPresident
China Telecom Spore
Sheikh Manzoor GhaniDirector Business Operation
SAS Malaysia
DISTINGUISHED SPEAKERS & PANELISTS
Datuk Ismail IbrahimChief Executive
IRDA
Engku Ahmad KamelDirector Economics &
Investment, IRDA
Boyd Dionysius JoemanHead, Environment
IRDA
Dennis NgGroup Managing Director
UMLand
Jon PriceFounder
Maynard Innovations UK
Datuk Zainuddin AhamadDirector General
PLAN Malaysia, Ministry of Urban Wellbeing Housing and Local Govt
Dr Yu RunzePresident and Chief Strategy Officer
Forest City, Country Garden Pacificview
Satoko YanagiharaPolicy Supervisor
City of Toyama, Japan
HE Masahiko HorieSpecial Assistant to the Minister
for Foreign Affairs, Japan
Jean Marie Pin HarryChief Operating OfficerGenting Simon Sdn Bhd
Prof Ho Chin SiongDirector of Relations International Office
UTM
Sherene AzliChief Executive Officer
MHTC
Manoj MenonPartner & Managing Director
Frost & Sullivan
Anwar Syahrin Abdul AjibManaging Director /Chief
Executive OfficerUEM Sunrise Bhd
Ian Brian JamesGroup Chief Executive OfficerMMC Port Holdings Sdn Bhd
Christian RojkjaerManaging Director
IKEA Southeast Asia
Datuk Ir. Khairil Anwar AhmadPresident /Chief Executive Officer
Iskandar Investment Bhd
Tan Sri Tony FernandesGroup Chief Executive Officer
Air Asia Group
Haresh KhoobchandiChief Executive Officer
iproperty.com Malaysia & Singapore
Azizi A HadiExecutive Vice President
TM One, Telekom Malaysia Berhad
Manohar KhiataniDeputy Grp Chief Executive Officer
Singbridge Ascendas
DAY 1 - Tuesday 3 October 2017
8.00am Registration and Welcome Coffee & Tea
9.00am Welcoming Remarks
9.10am Opening Address
by YAB Dato’ Mohamed Khaled Nordin, Chief Minister of Johor
9.20am Ministerial Keynote Address - ASEAN Tigers: Rise of the Next
Economic Powerhouse
by Y.B Dato’ Sri Mustapa Mohamed, Minister, Ministry of International Trade &
Industry Malaysia
10.00am Keynote 1 - Spotlight on Iskandar Malaysia
by Engku Ahmad Kamel, Director of Economics & Investment, IRDA
10.20am Keynote 2 - Raising Atlantis: The Controversial City of the Future
by Dr Yu Runze, President & Chief Strategy Officer, Forest City Country Garden
Pacificview
10.50am Morning Refreshment & Networking
11.15am Plenary Session 1 - Game Changer & Growth Drivers: Shaping the Next 10 Years’
Panelists :
Manohar Khiatani, Deputy Group Chief Executive Officer, Ascendas Singbridge
Anwar Syahrin Abdul Ajib, Managing Director/Chief Executive Officer, UEM Sunrise
Bhd,
Ian James, Group Chief Executive Officer, MMC Port Holdings Sdn. Bhd.
Sarena Cheah, Executive Director, Sunway Group
Moderator : Manoj Menon, Partner & Managing Director Frost & Sullivan
12.30noon Keynote 3 – Creating A Better Everyday Life
by Christian Rojkjaer, Managing Director, IKEA Southeast Asia
1.00 pm Networking Lunch
2.15pm Plenary Session 2 - Our Story: The View from the Peak
Panelists :
Jean Marie Pin Harry, Chief Operating Officer, Genting Simon Sdn Bhd
Dennis Ng, Group Chief Executive Officer, UMLand
Datuk Ir Khairil Anwar Ahmad, President/Chief Executive Officer, Iskandar
Investment Berhad
Chin Wei Jia, Group Chief Executive Officer, Health Management International Ltd,
Singapore
Moderator : Engku Ahmad Kamel, Director of Economics & Investment, IRDA
3.15pm Keynote 4 - Iskandar Malaysia, the Next Airline Hub
by YBhg Tan Sri Tony Fernandes, Group Chief Executive Officer, Air Asia Group
3.45pm Afternoon Refreshment & Networking Session
4.15pm Plenary Session 3 - What the Future Holds: Borderless Community
Panelists :
Mohd Azharuddin Mat Sah, Chief Executive Officer SPAD
Annafi Zulkifli, Director Corporate Strategy, MyHSR
Rudyanto Azhar, Head of IMBRT IRDA,
Muhammad Thaqif Muhammad Najmuddin, Spokesperson for transit.my
Moderator : Manoj Menon, Partner & Managing Director Frost & Sullivan
5.15pm Closing Remarks
by YBhg Datuk Ismail Ibrahim, Chief Executive IRDA
5.30pm End of Event / Business Matching
7.30pm Networking Dinner
The Game Changer, Revolutionizing the Future Economy of Iskandar Malaysia
PROGRAMME - AM
4.00pm Co-developing the Tourism, Healthcare and
Education sectors with Forest City
by Eric Wu, Strategic Investment Director, Forest City,
Country Garden Pacificview
Questions & Answers Session
6.00pm End of Event / Business Matching
7.30pm Networking Dinner
FOREST CITY – COLLABORATION OPPORTUNITIES
4.00pm Welcoming Address
4.10pm Hub to Hub Initiative : Connecting the Global Halal
Market Space
by YBhg Dato’ Seri Jamil Bidin, Chief Executive Officer, Halal
Industry Development Corporation (HDC)
4.30pm Bridging the Gap between Halal Manufacturing
and Services
by Ahmad Khairuddin Rahim, Executive Director, Malaysian
Investment Development Authority (MIDA)
4.50pm Improving The Halal Ecosystem in Iskandar
Malaysia
by Mamdoh Dato’ Yusof Malim Kuning, Vice President,
Economics & Investment, IRDA
5.10pm Are you Ready to Convert? The Next Generation
in Halal Certifications and Standards
by YBhg Datuk Dr Sirajuddin Suhaimee, Director Halal Hub,
Department of Islamic Development Malaysia (JAKIM)
5.30pm Local Solutions for Regional Challenges in Halal
Supply Chain Efficiency
by TBC
5.50pm Questions & Answers Session
6.00pm End of Event / Business Matching
7.30pm Networking Dinner
HALAL ECONOMY IN ISKANDAR MALAYSIA
VENUE : Johor Conference II
SPECIAL TRACKS - PM
VENUE : Sales Gallery
VENUE : Johor Conference I
“Shaping the Future Economy of Iskandar Malaysia”
8.00am Registration and Welcome Coffee & Tea
9.00am Welcoming Address
by YBhg Datuk Ismail Ibrahim, Chief Executive of IRDA
9.10am Opening Address
by YB Datuk Seri Panglima Dr Maximus Johnity Ongkili, Minister,
Ministry of Energy, Green Technology and Water Malaysia (KeTTHA)
9.20am Keynote Lecture 1 - Introduction of Future City
Initiatives
by Prof Toshiharu Ikaga, Head of Department of System Design
Engineering, Faculty of Science and Technology, Keio University, Japan
Keynote Lecture 2 - Planning for Sustainable
Future Cities in Malaysia
by Datuk Zainuddin Ahamad, Director General, PLAN Malaysia,
Ministry of Urban Wellbeing, Housing and Local Government,
Malaysia
Keynote Lecture 3 - Climate Change and the 2015
Paris Agreement
by His Excellency Masahiko Horie, Special Assistant to the Minister
for Foreign Affairs, Japan
10.30am Morning Refreshment & Networking
11.00am Plenary Session - City Champions: Delivering the
Green Economy and the Future City in a Rapidly
Developing Economic RegionPanelists :
Stanley Chong, Planning Director, City Planning Department, Kota
Kinabalu, Sabah, Malaysia,
Jon Price, Founder, Maynard Innovations, United Kingdom,
Dr Gerard Kho, Chief Marketing Officer, Property Development
Sunway Integrated Properties Sdn Bhd.,
Seah Kian Hoe, Managing Director of Heng Hiap Industries Sdn Bhd
Boyd Dionysius Joeman, Head of Environment, IRDA
Moderator : Prof Ho Chin Siong, Director of UTM Low Carbon Asia
Center
1.00pm Networking Lunch
Green Economy and Future Cities
DAY 2 - Wednesday 4 October 2017
11.00am Opening Remarks
by Prof Dr Amran Hamzah, Director of Centre for Innovative
Planning and Development (CIPD), University Technology
Malaysia (UTM)
11.10am Sustainability in Health Tourismby Sherene Azli, Chief Executive Officer, Malaysia Healthcare
Travel Council (MHTC)
Integrated Tourism Development
by Cheung Ka Wai, Genesis Commercial Management
Manager, Forest City, Country Garden Pacificview
New Investment Opportunities with the Growth of
Muslim Travel Market
by Fazal Bahardeen, Chief Executive Officer, CrescentRating
12.50pm Panel Discussion
Moderator : Prof Dr Amran Hamzah, Director of Centre for
Innovative Planning and Development (CIPD), University
Technology Malaysia (UTM)
1.00pm Networking Lunch
DESTINATION ISKANDAR MALAYSIA – SUSTAINABLE TOURISM
FOR DEVELOPMENT OF A METROPOLIS
8.30am Welcoming Address
8.40am Briefing on Iskandar Malaysia SME Framework, Talent
Landscape & Enablers
by Nagarajan Prakash, Vice President Business Eco-System,
IRDA
9.10am Dual Vocational Training, Application of the
German Model
by Josef Tschoep, Head Of Department, Dual Vocational
Training, Malaysian-German Chamber of Commerce and
Industry
9.45am Plenary Session - Addressing Gaps and Retention
Strategies in Asean
Panelists :
Aireen Omar, Chief Executive Officer and Executive Director,
Air Asia Berhad
Josef Tschoep, Head of Department, Dual Vocational Training,
Malaysian-German Chamber of Commerce and Industry
Dr Mohd Nasir Hj Abu Hassan, Head of Unit, CISEC, Politeknik
Ibrahim Sultan, Johor
Moderator : Nagarajan Prakash, Vice President Business Eco-
System, IRDA
10.10am Questions & Answers Session
10.30am Morning Refreshment & Networking
INDUSTRY DRIVEN GROWTH OF HUMAN CAPITAL IN ISKANDAR
MALAYSIA, TALENT ATTRACTION AND RETENTION
PROGRAMME - AMVENUE : Johor Conference II
VENUE : Johor Conference I
VENUE : Johor Conference II
SPECIAL TRACKS - AM
“Shaping the Future Economy of Iskandar Malaysia”
1.30pm Registration
2.00pm Welcoming Address
by YBhg Datuk Ismail Ibrahim, Chief Executive, IRDA
2.10pm Keynote Speaker
by Azizi A. Hadi, Executive Vice President, TM One, Telekom Malaysia
Berhad
2.30pm The Global Smart Cities - 5 Year Outlook
by Hazmi Yusof, Managing Director Malaysia, Frost & Sullivan
2.50pm SmartCity Infrastructure in Iskandar Malaysia
by Zamry Ibrahim, Vertical Solutions Lead Real Estate, TM One, Telekom
Malaysia Berhad
3.10pm Big Data Analytics for a Connected City
by Sheikh Manzoor Ghani, Executive Director, Operations, SAS Malaysia
3.30pm Afternoon Refreshment & Networking Session
3.45pm Plenary Session 1 - The Future is Now : Bridging of Smart
Technologies & Innovation
Panelists :
Ahmad Rizan Ibrahim, President & Chief Executive Officer, MIMOS Bhd
Daniel Chun, Chairman of Blueprint SIG, Smart City Consortium Hong
Kong,
Jeremy Lee, CEO Social Ant Sdn Bhd. (QLUE)
Moderator : Hazmi Yusof, Managing Director Malaysia, Frost & Sullivan
4.00pm Digital Transformation with IoT
by Lynn Dai, President, China Telecom (S) Pte Ltd, Singapore
4.20pm “Microsoft CityNext: Technology Solutions for Smart City”
by David Chandra, Regional Director, Government Industry, Microsoft Asia
Pacific
4.40pm “Cloud: The Enabler of Digital Economy”
by Wan Murdani Mohamad, Director of Digital Enablement, Malaysia
Digital Economy Corporation (MDEC)
5.00pm Plenary Session 2 - Smart Mobility & Big DataPanelists :
Haresh Khoobchandi, Chief Executive Officer, iproperty.com Malaysia &
Singapore
Tengku Razmi Tengku Othman, Enterprise Client Manager Public Sector,
IBM Malaysia Sdn Bhd.
Dennis Low, General Manager, Head of Enterprise Products, NEC
Corporation of Malaysia Sdn Bhd.
Moderator : Safuan Yusof, Director of Urban Observatory, IRDA
5.30pm Closing Remarks
5.40pm End of Event
Digital Economy – Smart Cities and Digital Transformation
DAY 2 - Wednesday 4 October 2017
PROGRAMME - PM
VENUE : Johor Conference II
VENUE : Johor Conference I
SPECIAL TRACK - PM
2.00pm Future City Initiatives:
Case Studies from Around the World
JAPAN
1. Environment Strategy in the birth place of Kyoto
Protocol
by Takuya Matsuura, General Manager of Environment
Policy Bureau, Kyoto City Government
2. Compacting Cities using Public Transportation
by Satoko Yanagihara, Policy Supervisor, City of Toyama,
Japan
UNITED KINGDOM
3. Science to Action: Strategic Growth and
Partnership between Academia and Business
by Jon Price, Founder, Maynard Innovations, United
Kingdom
3.00pm Afternoon Refreshment & Networking Session
3.30pm THAILAND
4. Clean Air Cities of the Future
by Kaye Patdu, Coordinator Asia Pacific Clean Air
Partnership, United Nations Environment Programme,
Bangkok, Thailand
AUSTRALIA
5. Water Sensitive Cities
by Prof. Peter M. Davies, Pro Vice Chancellor (Research),
University of Western Australia, Perth, Australia
TAIWAN
6. Overcoming the odds: Commercialization of
Biocompost/biodegradable Plastics
by Prof Dr Huang Chien-Ming, Founder, Minima
Technology Co. Ltd, Taiwan
4.30pm Questions and Answers Session
5.30pm Closing Remarks
6.00pm End of Event
GREEN ECONOMY & FUTURE CITIES
“Shaping the Future Economy of Iskandar Malaysia”
CONFERENCE FEE EARLY BIRD(Prior to 15/9/2017)
NORMAL FEE(16/9/2017 onwards)
GROUP BOOKING(3 pax or more)
(Prior to 15/9/2017)
Conference Fee Inclusive 6% GST
RM1,500.00Per Delegate
RM1,800.00Per Delegate
RM1,300.00Per Delegate
* To qualify for Early Bird discount, Delegate must register and make payment within the stipulated period. Otherwise, normal fee will be accorded* Conference Fee includes 2 Days Conference materials, refreshments, lunch and networking dinner
YOUR CONTACT DETAILS
Name
Job Title
Organisation
Address
Postcode Country
Mobile
Office Tel Office Fax
If the invoice is to be addressed for the attention of a different person other than the
delegate, please complete the details below :
Name
Job Title
Mobile
DELEGATES REGISTRATION DETAILS
Delegate 1Name
Job Title
Mobile
Delegate 2Name
Job Title
Mobile
Delegate 3Name
Job Title
Mobile
SITE TOURS ON 2 OCTOBER 2017
1 pm to 5 pm
(Priority given to delegates)
For an additional
Fee of RM120.00/per delegate(4 hours tour, including 6% GST and
light refreshment)
Please tick (/) your preferred choice
TOUR 1 : Iskandar Malaysia Culture
& Heritage City Tour
TOUR 2 : Kukup Island Mangrove
Gateaway
TOUR 3: Visit to TM VADS Data
Center, Nusajaya Tech Park
and bus tour to Iskandar
Puteri
REGISTER NOW!
Tuesday 3 October 2017 & Wednesday 4 October 2017 | Phoenix Hotel, Forest City, Johor
CHOICE OF SITE TOURS
PLEASE TICK (/) ONE
TOUR 1 @ RM120/delegate
TOUR 2 @ RM120/delegate
TOUR 3 @ RM120/delegate
No Thanks
CHOICE OF SITE TOURS
PLEASE TICK (/) ONE
TOUR 1 @ RM120/delegate
TOUR 2 @ RM120/delegate
TOUR 3 @ RM120/delegate
No Thanks
CHOICE OF SITE TOURS
PLEASE TICK (/) ONE
TOUR 1 @ RM120/delegate
TOUR 2 @ RM120/delegate
TOUR 3 @ RM120/delegate
No Thanks
“Shaping the Future Economy of Iskandar Malaysia”
REGISTER NOW!
REGISTRATION METHOD
+607 233 3104 Rozy
+607 233 3173 Yasmin
+607 233 3222 Amira
TERMS & CONDITIONS
CONFERENCE FEE INCLUDES:
2-Day Conference materials, refreshments, lunches, networking dinner and participant’s pack
PAYMENT:
All payments should be made payable in Ringgit Malaysia and exclude bank charges. Bank
charges are to be borne by delegates. Kindly quote your company, delegate names and
invoice behind the cheque.
The organiser reserves the right to refuse entry if payment is not received before the event.
For Government delegates, a local order or letter of approval must be presented 14 working
days before the event.
SUBSTITUTIONS / REFUNDS:
Cancellations must be made in writing and received by the organiser 14 working days before
the event. Refund will be made after the event, less 20% administrative fee. Any bank
charges incurred for the refund will be borne by the delegate.
Cancellation received within 14 days to the event will not be refunded. Substitution is allowed
and must be made in writing to the organizer, 7 working days before the event.
Any no show at the event will not be refunded.
LIABILITY AND DISCLAIMER
Whilst every attempt will be made to ensure that all aspects of the event mentioned herein
will take place as scheduled, the organiser reserve the prerogative to make final changes
should the need arises. The applicant acknowledges that he/she has no right to
lodge complaints against the organiser should the holding of the event be hindered or
prevented by unexpected political or economic events or by force majeure, non-appearance
of speakers or other reasons that necessitate programme changes. With registration, the
delegate accepts this provision.
USAGE OF IMAGE
Iskandar Regional Development Authority reserves the right to use any photograph/video
taken at any event without the expressed written permission of those included within the
photograph/video.
Iskandar Regional Development Authority may use the photograph /video in publications or
other media material produced, used or contracted by Iskandar Regional Development
Authority including but not limited to: brochures, invitations, books, newspapers, magazines,
television, websites, etc.
DATA PROTECTION
By submitting registration details, delegate agree to allow Iskandar Regional Development
Authority to contact you as required for the organisation and administration of the event.
The contact details of registered delegates will be placed on the attendee list. This list may be
provided to sponsoring companies and all delegates for them to see who is at the event for
the purpose of networking and meetings. Delegates who do not wish to be included on this
list should advise so at the time of registration.
HOTEL RESERVATION
Promo Code : PROIIMP
Room rate : RM292nett/night – Superior King
RM344nett/night – Superior Twin
*breakfast for 2 included
Tel : +607 2878 7720
Website : www.amari.com
Promo Code : IRDA G
Room rate : RM291.50nett/night
Superior Single/Double
*breakfast for 2 included
Tel : +607 505 3333
Email : [email protected]
Tuesday 3 October 2017 & Wednesday 4 October 2017 | Phoenix Hotel, Forest City, Johor
LOG ON to our website at
www.iskandarmalaysia.com.my
BANK TRANSFER (Proof of bank transaction receipt is
required)
TOTAL AMOUNT : RM
Company Name : Iskandar Regional Development Authority
Account No : 5515 9300 1199
Bank : Malayan Banking Berhad
Swift Code : MBBEMYKL
Address : Jalan Susur Dewata Satu, Larkin Perdana,
80350 Johor Bahru, Johor, Malaysia
CHEQUE (State name and contact number behind
cheque)
Payable to : Iskandar Regional Development Authority
Mail to : #G-01, Block 8, Danga Bay, Jalan
Skudai, 80200 Johor Bahru, Johor, Malaysia
PAYMENT METHOD
LOGISTICS PARTNER
Promo Code : *To be disclosed upon completion of
registration
Discounted rate : RM8.00 per trip (to/fro Forest City)
“Shaping the Future Economy of Iskandar Malaysia”
Promo Code : ISK021017
Room rate : RM378.95nett/night – Deluxe Single
RM413.95nett/night – Deluxe Double
*breakfast for 2 included
Tel : +607 560 8888
Website : www.hoteljen.com
Promo Code : GIRDA
Room rate : RM300nett/night – Guest Room Single
RM350nett/night – Guest Room Double
*breakfast included
Tel : +607 268 6868
Website : www.johorbahru.doubletree.com
Promo Code : irda2017
Room rate : RM229nett/night – Deluxe Single
RM256nett/night – Deluxe Double
*breakfast included
Tel : +607 599 8899
Website : www.impiana.com
TOUR 1 ISKANDAR MALAYSIA
CULTURE & HERITAGE CITY TOUR
PRE-EVENT SITE TOURS2 October 2017
TOUR 2KUKUP ISLAND
MANGROVE GETAWAY
TOUR 3TM VADS, NUSAJAYA TECH PARK &
ISKANDAR PUTERI
Tuesday 3 October 2017 & Wednesday 4 October 2017 | Phoenix Hotel, Forest City, Johor
1.00pm Depart from Hotel
2.00pm Arrive Kukup Jetty
Boat ride to Kukup Island
2.15pm Kukup Island Nature Tour
- Guided Nature Boardwalk
Mangrove Trail
- Wetlands Bio-Diversity
Appreciation
- Pelantar Berongan for bird
sighting
- Mangrove Spiral
3.45pm Boat ride to Jetty
4.00pm Depart Kukup Island
5.00pm Arrive Hotel
End
1.00pm Depart from Hotel
1.20pm Depart to Nusajaya Tech Park
(NTP) Gallery
Briefing by Nusajaya Tech Park
Depart TM VADS Data Center
2.00pm TM VADS Data Center Tour
3.00pm Depart to Iskandar Puteri
(bus tour)
- State Administrative Kota
Iskandar
- Puteri Harbour
- EduCity
4..30pm Return to Hotel
5.00pm Arrive Hotel
End
1.00pm Depart from Hotel
1.25pm Bus Tour into JB CBD Heritage
Zone
- Thematic Walking Tour
- History of JB’s original
early settlement
- Streets of Harmony
- Vanishing & Living Trades
- Tiong Hua Museum
3.30pm Drums Café – Drum workshop
4.30pm Depart to Forest City
5.00pm Arrive Hotel
End
Shopping :
• Fisherman’s Wharf Duty Free Shopping, Forest City
• Johor Premium Outlets, Kulai*Operating hours : 10am to 10.00pm
Chill & Relax :
Sirocco Sky Bar, Level 16, Phoenix Hotel, Forest City
THINGS TO DO (For those who did not sign up for Tour)Terms & Conditions• Reservation for site tours is given priority to delegates
• The organiser reserves the right to close the reservations for site
tours once it has reached maximum seating capacity or cancel the
tours if does not meet the targeted capacity.
• The organiser reserves the prerogative to make final changes to
the tour locations, should the need arises.
• The applicant acknowledges that he/she has no right to lodge a
complaint or seek refund against the organizer should the tour be
hindered by bad weather, unexpected road closure or other
unexpected events.
“Shaping the Future Economy of Iskandar Malaysia”