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Dr Victoria Grady & Ian Noakes 23rd May 2017
Organizational attachment & change management
What are we going to tell you?
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
• Anintroduc+ontoa-achment• Whythisisofinteresttoyou• HowYoucanapplya-achmenttochange
In the current climate the change challenge just got harder
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Do we need a different perspective? It’s not about what but why..
• Why is it difficult for some people to change – understand their behavioral & cultural drivers?
• Does this require an à la carte change management approach? Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Change method 1
data
Change method 2
data
Change method 3
data
Project method A
data
Project method B
data
Project method C
data
A menu containing: • Behavioral data inputs
• Data to inform Behavioral based change interventions
• Data from project/program & change methodologies
The “Change Smörgåsbord”
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
What change management method has the highest level of recognition by your client or internal organization
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Why we chose Prosci ADKAR® as part of the Smörgåsbord
• High level of client brand recognition & number of practitioners
• Project management similarities: Ø Structured approach Ø Contains toolkits
• Validated model Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Reference: Prosci® 2016
The Toolkit (Dashboard) Result: Desire Is the Challenge
D
A
K
A
R
0 1 2 3 4 5
Awareness score
Low Desire score
Knowledge score
Ability score
Reinforcement score
Is an individual lack of desire one of the key reasons for change failure?
We believe it is……. But if correct, what is causing it?
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
The underlying reason may be due to attachment within the workplace
To feel secure at work we attach ourselves to things: • Teams • Processes & practices • Locations
But what happens when we think change threatens this
attachment? Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Change Diagnostic
Index©
Attachment Style Index©
Provides Evidence
Based Interventions
Introducing Organizational Attachment Diagnostics©
Assisting delivery of people & business
change where attachment issues are
present
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Attachment Style Index©
Fearful Preoccupied Dismissive Secure
• Styles provide an indicator of potential individual reaction to change • Index identifies individual attachment style at a point in time • Informs tailored change interventions
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
What have we told you?
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
• Anintroduc+ontoa-achmentNow….
• Whythisisofinteresttoyou• HowYoucanapplya-achmenttochange
How we tested the “Change Smörgåsbord”
ADKAR® model
Attachment Style Index©
Change transition
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Behavioral
data
Attachment Style Index APP
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
www.kahoot.it
UK case study
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Fearful Preoccupied Dismissive Secure
US case study
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
FAA trial in process
Fearful Preoccupied Dismissive Secure
Using attachment to help Identify symptoms & interventions
Attachment Style object identification
Processes Places
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Individual symptoms
Organizational symptoms
Assist identify
Assist inform
Change interventions
The start of the organizational attachment journey……
Not to be reproduced without permission ©Grady & Grady, Glenhope Ltd – company proprietary
Contact us:
Dr Victoria Grady Email: [email protected] +1 703 577 2741 Ian Noakes Email: [email protected] +44 7856 029234