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7/23/2019 ORGANIZATIONAL BEHAVIOR CH-1
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ORGANIZATIONAL BEHAVIOR
T E N T H E D I T I O N
7/23/2019 ORGANIZATIONAL BEHAVIOR CH-1
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1–2
WELCOME TO OBINTRODUCTION
RULES
HOW CLASS WILL PROCEED
ASSIGNMENTS-32 Minor 1 Major Total Mar! "
#UI$-2 Total Mar! %
Int&r'i&( Proj&)t Total Mar! 1*
M&&t HR H&a+
D&'&lo, #&!tion!
Trn in Int&r'i&( .&/or& Ra0a+an Start!
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1–3
AFTER STUDYING THIS CHAPTER,
YOU SHOULD BE ABLE TO:
1. Define organizational behavior (OB).
2. Describe what managers do.
3. Exlain the val!e of the s"stematic st!d" of
OB.
#. $ist the ma%or challenges and oort!nities
for managers to !se OB concets.
&. 'dentif" the contrib!tions made b" ma%orbehavioral science discilines to OB. L
E
A
R
N I
N G
O B
J E C
T I V
E S
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1–4
AFTER STUDYING THIS CHAPTER,
YOU SHOULD BE ABLE TO:
. Describe wh" managers re!ire a *nowledge
of OB.
+. Exlain the need for a contingenc" aroach
to the st!d" of OB.
,. 'dentif" the three levels of anal"sis in this
boo*-s model.
L
E A
R
N I N
G
O B
J E
C
T I V
E S
( c o n t ’ d )
7/23/2019 ORGANIZATIONAL BEHAVIOR CH-1
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1–5
What Managers D
anagerial /ctivities
! a*e decisions
! /llocate reso!rces
! Direct activities of others
to attain goals
anagerial /ctivities
! a*e decisions
! /llocate reso!rces
! Direct activities of others
to attain goals
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1–"
Where Managers Wr#
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1–$
Manage%ent &'n(t)ns
anagementanagement
0!nctions0!nctions
lanninglanning OrganizingOrganizing
$eading$eadingontrollingontrolling
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1–*
Manage%ent &'n(t)ns +(nt,-.
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1–/
Manage%ent &'n(t)ns +(nt,-.
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1–10
Manage%ent &'n(t)ns +(nt,-.
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1–11
Manage%ent &'n(t)ns +(nt,-.
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1–12
E 4 ' B ' 5 1-1a
M)nterg,s Manager)a Res
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1–13
E 4 ' B ' 5 1-1b
M)nterg,s Manager)a Res +(nt,-.
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1–14
E 4 ' B ' 5 1-1c
M)nterg,s Manager)a Res +(nt,-.
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1–15
Manage%ent #)s
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1–1"
Ee(t)6e Vers's '((ess' Manager)a
A(t)6)t)es +L'thans.
1. 5raditional management
! Decision ma*ing6 lanning6 and controlling
2. omm!nications
! Exchanging ro!tine information and rocessing
aerwor*
3. 4!man reso!rce management
! otivating6 discilining6 managing conflict6 staffing6and training
#. 7etwor*ing
! 8ocializing6 olitic*ing6 and interacting with others
1. 5raditional management
! Decision ma*ing6 lanning6 and controlling
2. omm!nications
! Exchanging ro!tine information and rocessing
aerwor*
3. 4!man reso!rce management
! otivating6 discilining6 managing conflict6 staffing6
and training
#. 7etwor*ing
! 8ocializing6 olitic*ing6 and interacting with others
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1–1$
E 4 ' B ' 5 1-2
A(at)n A(t)6)t)es 7 T)%e
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1–1*
Enter Organ)at)na Beha6)r
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1–1/
8ntr)'t)ng D)s()9)nes t the OB &)e-
E 4 ' B ' 5 1-3a
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1–20
8ntr)'t)ng D)s()9)nes t the OB &)e- +(nt,-.
E 4 ' B ' 5 1-3b
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1–21
8ntr)'t)ng D)s()9)nes t the OB &)e- +(nt,-.
E 4 ' B ' 5 1-3c
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1–22
8ntr)'t)ng D)s()9)nes t the OB &)e- +(nt,-.
E 4 ' B ' 5 1-3d
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1–23
8ntr)'t)ng D)s()9)nes t the OB &)e- +(nt,-.
E 4 ' B ' 5 1-3
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1–24
There Are &e: As'tes )n OB
Contin&n)Contin&n)aria.l&!aria.l&! x y
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1–25
8haenges an- O99rt'n)t7 r OB
9esonding to :lobalization
anaging ;or*force Diversit"
'mroving <!alit" and rod!ctivit"
9esonding to the $abor 8hortage
'mroving !stomer 8ervice
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1–2"
8haenges an- O99rt'n)t7 r OB +(nt,-.
'mroving eole 8*ills
Emowering eole
oing with =5emorariness>
8tim!lation 'nnovation and hange
4eling Emlo"ees Balance ;or*?$ife onflicts 'mroving Ethical Behavior
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1–2$
E 4 ' B ' 5 1-!
Bas)( OB M-e; tage I
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1–2*
The De9en-ent Var)aes
x
y
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1–2/
The De9en-ent Var)aes +(nt,-.
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1–30
The De9en-ent Var)aes +(nt,-.
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1–31
The De9en-ent Var)aes +(nt,-.
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1–32
The De9en-ent Var)aes +(nt,-.
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1 33
The In-e9en-ent Var)aes
'ndeendent'ndeendent@ariables@ariables
'ndivid!alA$evel'ndivid!alA$evel
@ariables@ariables
OrganizationOrganization
8"stemA$evel8"stemA$evel
@ariables@ariables
:ro!A$evel:ro!A$evel
@ariables@ariables