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7/31/2019 Organizational Environment of LIC
1/9
7/31/2019 Organizational Environment of LIC
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Dlhq`hqt
Yg JOD< (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 4
Cso`f Ohqslapdqolh lf JOD ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 4
Lsinhotnqolhnj Tqspdqps` (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 1
Lsinho}nqolhnj Dpjqps`= (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 0
Lsinhotnqolhnj Alenoh (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 6
I`h`snj @hvoslhe`hq fndqlst ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 7
Dls{lsnq` Tldonj S`t{lhtocojoq Ohoqonqov`t (((((((((((((((((((((((((((((((((((((((((((((((((((((((( ?
Tlpsd`t= ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( ?
7/31/2019 Organizational Environment of LIC
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Ygy JOD* 3;>>* gna tqlla nq 93 {`s d`hq lf njj
h`y {ljodo`t tlja apsohi qg` jntq fohnhdonj `ns '3;>;>>/ yoqg qg` 34 sovnj jof` ohtpsnhd`
dle{nho`t* eltq lf ygodg ns` qo`a p{ yoqg ohq`shnqolhnj ionhqt* gljaohi n e`s` 37 {`s d`hq
lf qg` ensb`q tgns`( JOD gnt s`inoh`a oqt ensb`q tgns` fsle 01% oh 3;;0 ql 97% nt lh
T`{q>>( Oqt tpdd`tt ot s`tpjq lf dllsaohnq`a `fflsq lf oqt `e{jl``t nha ni`hqt( Oq gnt
ttq`enqodnjj dgnhi`a oqt ylsbohi yoqgoh lsinho}nqolh ql oe{slv` `ffodo`hd oh slpqoh` ylsb
nha ndgo`v` dptqle`s tnqotfndqolh( Oq gnt dlhqohplptj tqsov`a fls ndgo`vohi nha tptqnohohi
oqt {soens ilnj lf pqojotohi qg` [`l{j`t elh` qlynsat [`l{j`t Y`jfns`( JOD njtl fphat
31(6% lf Ohaonh Ilvq()t `w{`ht`t nha oq ot n enmls {jn`s oh Ohaonh tgns` ensb`q nha gljat
toihofodnhq tgns`t lf jnsi` hpec`s lf Ohaonh dle{nho`t(
Gotqlsy lf Ohtpsnhd` oh Ohaon
Qg` gotqls lf Jof` ohtpsnhd` oh oqt ela`sh flse anq`t jlhi cndb ql >7>7 yg`h Lso`hqnj Jof`
Ohtpsnhd` Dle{nh ynt tqnsq`a c @psl{`nht oh Dnjdpqqn nt qg` fostq jof` ohtpsnhd` dle{nh
lh Ohaonh Tloj( Qg`t` ohtpsnhd` dle{nho`t enohj {slvoa`a qg` ohtpsnhd` fndojoqo`t ql qg`
Csoqotg dleephoq nha Ohaonh hnqov`t y`s` hlq c`ohi ohtps`a( Njj qg`t` fndqlst j`a ql qg`
sot` lf tle` Ohaonh dle{nho`t ql {slvoa` tldonj t`dpsoq qgslpig ohtpsnhd` ql vnsolpt
t`dqlst lf tldo`q job` Clecn Epqpnj Jof` Nttpsnhd` Tldo`q `tqncjotg`a oh >79; nha Cgnsnq
Ohtpsnhd` Dle{nh oh >7?6( N jlq lf h`y ohtpsnhd` dle{nho`t eptgslle`a oh Ohaon
oht{os`a c hnqolhnjote nha Tyna`tgo elv`e`hq( N h``a fls n s`ipjnqohi cla nha
hnqolhnjo}nqolh lf jof` ohtpsnhd` ohaptqs ynt f`jq ygodg pjqoenq`j qllb {jnd` oh >?06 yg`h
nclpq >01 Ohaonh ohtpsnhd` dle{nho`t* >6 hlhOhaonh dle{nho`t nha 90 {slvoa`hq y`s`
l{`snqohi oh Ohaon( Qg` [nsjone`hq lf Ohaon {ntt`a qg` Jof` Ohtpsnhd` Dls{lsnqolh Ndq lh qg`>?qg lf Mph` >?06* nha qg` Jof` Ohtpsnhd` Dls{lsnqolh lf Ohaon ynt ds`nq`a lh >tq
T`{q`ec`s* >?06* yoqg qg` lcm`dqov` lf t{s`naohi jof` ohtpsnhd` epdg els` yoa`j nha oh
{nsqodpjns ql qg` spsnj ns`nt yoqg n vo`y ql s`ndg njj ohtpsncj` {`stlht oh qg` dlphqs*
{slvoaohi qg`e na`~pnq` fohnhdonj dlv`s nq n s`ntlhncj` dltq(
Lh` lf qg` {soens lcm`dqov`t lf flseohi qg` JOD ynt ql T{s`na Jof` Ohtpsnhd` yoa`j nha oh
{nsqodpjns ql qg` spsnj ns`nt nha ql qg` tldonjj nha `dlhleodnjj cndbynsa djntt`t yoqg n
vo`y ql s`ndgohi njj ohtpsncj` {`stlht oh qg` dlphqs nha {slvoaohi qg`e na`~pnq` fohnhdonj
dlv`s ninohtq a`nqg nq n s`ntlhncj` dltq(
7/31/2019 Organizational Environment of LIC
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Lsinhotnqolhnj Tqspdqps`
>/ D`hqsnj Tqspdqps`
3/ ]lhnj Tqspdqps`
Dgnosenh
Enhniohi Aos`dqlst
Ensb`qohi Oht{`dqolhNdqpnsonj GSNddlphqt Ohv`tqe`hq
]lhnj Enhni`s
J`inj G`njqgOhtpsnhd`
Ndqpnsonj [`htolhDSE @hioh``sohi
7/31/2019 Organizational Environment of LIC
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4/ Aovotolhnj Tqspdqps`
Lsinho}nqolhnj Dpjqps`=
JOD gnt ohtqoqpqolhnjo}`a n Dpjqps` lf Qsptq yoqgoh oqt lsinho}nqolh nha njtl yoqg oqt {ljod
glja`st* nha qgot ot ygnq dnpt`t oqt {g`hle`hnj tpdd`tt(
Lsinho}nqolhnj qsptq%
Oq ot n{{ns`hq fsle oqt GS {ljodo`t ygodg `hdlpsni`t qg` enhni`st ql dlndg got tpclsaohnq`t
qgslpig lhqg`mlc qsnohohi( @v`h qg` `w{`so`hd`a ni`hqt ygl ns` hlq {nsq lf lsinhotnqolh
ns` njtl ohdjpa`a oh qgot dpjqps` lf qsptq nha qg`os l{oholh nha `w{`sqot` ot qnb`h tlpigq lf c
qg` lsinho}nqolh( Qgot dpjqps` nq JOD ot `ec`aa`a yoqg qg` yoa`t{s`na {sndqod` lf mphols
lffod`st dlndgohi t`hols `w`dpqov`t( Eltq qsnhtf`s``t nha {slelq``t nq JOD* j`nsh qg`os h`y
mlct fsle qg`os mphols enhni`st( Qgot {sndqod` lf dlndgohi fsle qg` clqqlep{ ot nhlqg`s
s`ntlh yg JOD ot n sns` `hqoq( Ygnq ot `v`h els` fntdohnqohi ot qgnq tpdg dlndgohi lddpst
yoqglpq nh lffodonj {ljod ls {s`ttps`( Qgot ot n {sndqod` lf {`l{j` fs``j tgnsohi bhlyj`ai`
ql enb` qg` cltt oha`{`ha`hq nha tpdd`ttfpj(
Aovotolhnj Enhni`s
Ensb`qohi Enhni`s
Enhni`s Tnj`t
Csnhdg Enhni`s
Nttq( Naeoh Lffod`s Nttq( Csnhdg Enhni`sNttotqnhq A`v( Lffod`s
7/31/2019 Organizational Environment of LIC
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[ljodyglja`st fnoqg oh JOD =
JOD gnt `nsh`a fnoqg lf dptqle`st qgslpig oqt dptqle`s fldptt`a {ljod( Oq {pq ohq`s`tq lf
{ljodglja`st lh ql{ nha njynt iov`t c`h`foq lf alpcq ql n {ljod glja`s apsohi djnoe
{ne`hqt( JOD {gojltl{g ot cnt`a lh Tnhtbsoq ~plq` oh oqt jlil linbtg`en vngene
e`nhohi _lps t`svod` ot lps apq( JOD gnt tpdd`ttfpjj ohdpjdnq`a qgot t{osoq oh oqt
`e{jl``t(
@hgnhdohi {`sflsenhd` c s`ynsa =
JOD gnt ohqslapd`a clqg ohqsohtod nha `wqsohtod s`ynsa ttq`e fls oqt `e{jl``t nha
ohtpsnhd` ni`hqt( Oq jnphdg`t elhqgj dle{`qoqolh fls ni`hqt oh flse lf dntg nynsa nt y`jj
nt glhlpsohi c ]E* EA & Dgnosenh( JOD gnt ohqslapd`a Islyqg lso`hq`a clhpt tdg`e` fls
oqt A`v`jl{e`hq Lffod`st ql elqovnq` qg`e fls dlhqohplpt islyqg( Oqt gnt ohqslapd`a mlc
slqnqolh tdg`e` fls oqt naeohotqsnqov` tqnff ql iov` qg`e tnj`t & ensb`qohi `w{`so`hd`(
Nynsat nha Ndgo`v`e`hqt =
JOD ot snq`a nelhi eltq qsptq`a csnha lf Ohaon tohd` {ntq 0 `nst( Oq gnt njtl c``h nynsa`a
Ylsja GSA dlhis`tt nynsa fls oqt GS ohhlvnqov` Ohoqonqov`t nha Ylsja Csnha `wd`jj`hd`
Nynsa fls oqt Csnha @wd`jj`hd`(
Lsinhotnqolhnj Alenoh
JOD
Tqldbglja`st
@e{jl``t
Dptqle`stIlv`she`hq
Ni`hqt
7/31/2019 Organizational Environment of LIC
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Tgns`glja`st=
Qg` {soens tgns`glja`s fls qg` JOD lf Ohaon ot qg` ilv`she`hq lf Ohaon yoqg oq lyhohi 0% lf
qg` tgns`t lf qg` dle{nh( S`tq lf qg` tgns`t ns` lyh`a c n qsptq(
@e{jl``t=
JOD lf Ohaon ot nelhitq qg` coii`tq s`dspoq`st lf qg` dlphqs {slvoaohi jov`joglla ql els`
qgnh >>0*;;;( Yoqg 7 ]lhnj Lffod`t nha >>4 aovotolhnj lffod`t jldnq`a oh aoff`s`hq {nsqt lf
Ohaon* nslpha 40;; t`svodohi lffod`t ohdjpaohi 3;17 csnhdg`t* 01 Dptqle`s ]lh`t* 30 E`qsl
Ns`n T`svod` Gpct nha n hpec`s lf Tnq`jjoq` Lffod`t jldnq`a oh aoff`s`hq doqo`t nha qlyht lf
Ohaon oq gnt qg` coii`tq h`qylsb ndsltt qg` hnqolh nha n s`ndg `v`h ql qg` s`elq`tq lf qg`
ns`nt(
Dptqle`st=
Qg` dle{nh dnq`st ql els` qgnh 40; eojjolh {ljodo`t nha ot qg` goig`tq {ljod t`jj`s oh qg`
dlphqs( Qg` dptqle`st gnv` ohv`tqe`hqt ql qg` qph` lf OHS 7 qsojjolh(
Ni`hqt=
JOD lf Ohaon gnt els` qgnh >4*49*;61 ohaovoapnj ni`hqt* 313 Dls{lsnq` Ni`hqt* 9? S`f`ssnj
Ni`hqt* ?7 Cslb`st nha 13 Cnhbt nt lh 4>tq lf Ensdg 3;>>( Qg` njj ylsb qlynsat
{slelqohi qg` vnsolpt tdg`e`t lf qg` dle{nh nha fls tljodoqohi jof` ohtpsnhd` cptoh`tt
fsle qg` {pcjod(
Ilv`she`hq=
Qgslpig JOD Ohaonh ilvq( gnt c``h ncj` ql ohds`nt` ohtpsnhd` {`h`qsnqolh oh qg` dlphqs nha
{slvoa` tljpqolht ql qg` t`dpsoq h``at lf qg` {pcjod( Oq njtl t`sv`t qg` {ps{lt` lf c`ohi nh
ohtqspe`hq g`j{ohi oh qg` ohdpjdnqolh lf qg` tnvohit gncoq nelhitq qg` {pcjod* qg`s`c
tqs`hiqg`hohi qg` `dlhle lf qg` dlphqs(
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I`h`snj @hvoslhe`hq fndqlst
@dlhleod=
A`t{oq` tjlyalyht oh qg` i`h`snj `dlhleod lpqjllb lf qg` ylsja oh 3;;?* JOD dlhqohp`a ql
{`sflse `wqs`e`j y`jj nha tgly`a ohds`nt` oh {`sflsenhd`(
[ljoqodnj nha S`ipjnqls=
JOD ynt ohoqonjj s`ipjnq`a c Ohtpsnhd` Ndq >?47 nha JOD Ndq >?06 cpq nfq`s nssovnj lf {sovnq`
dle{nho`t oq ot hly s`ipjnq`a c OSAN njlhi yoqg {s`volpt Ndqt( Qg`s` ot n dlhfjodq c`qy``h
OSAN nha T@CO lh s`ipjnqolh lf phoq johb`a {jnht( JOD gnt {sovoj`i` lf Ilv`she`hq ipnsnhq``
lh oqt {ljodo`t lv`s oqt dle{`qoqlst( Ohtpsnhd` dle{nho`t ns` njtl {slvoa`a yoqg ohd`hqov`tjob` qnw s`cnq` pha`s 7;D djnpt` fls qg`os {ljodo`t
Tldonj=
Yoqg islyohi nyns`h`tt nha `apdnqolh* {`l{j` ns` els` dlhd`sh`a nclpq qg`os fpqps`
t`dpsoq nha g`hd` h``a lf ohtpsnhd` ot lh qg` sot`* ygodg ohdjpa`t jof` ohtpsnhd` {ljodo`t nt
y`jj nt g`njqg ohtpsnhd` {ljodo`t( Islyqg oh ohdle` gnt njtl ena` qg` {ljodo`t oh s`ndg lf qg`
dleelh enh(
JOD
@dlhleod
[ljoqodnj nhaS`ipjnqls
Tldonj
Dle{`qoqolh
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Dle{`qoqolh=
Nfq`s ohqslapdqolh lf OSAN ndq oh >??? {sovnq` ohtpsnhd` {jn`st y`s` njjly`a oh Ohaonh
ohtpsnhd` cptoh`tt( A`t{oq` `hqs lf {sovnq` {jn`st job` Cnmnm Njjonh}* CgnsqoNwn* Foa`joq* TCO
jof` ohtpsnhd`* Nvovn jof` ohtpsnhd`dle{`qoqolh gnt ohq`htofo`a( Qglslpig ohq`shnj dgnhi`t
job` @{sl{ltnj* @AET ttq`e nha ILOCT* JOD gnt enhni`a ql tqn ng`na lf dle{`qoqolh(
Dls{lsnq` Tldonj S`t{lhtocojoqy Ohoqonqov`t
JOD fphat ohv`tqe`hqt qlynsat ohaptqsonj islyqg* ohfsntqspdqps` islyqg nha hnqolhnj
a`v`jl{e`hq( Ql dgnhh`jo}` oqt tldonj s`t{lhtocojoqo`t JOD gnt flse`a n [pcjod Qsptq hne`a
JOD Ilja`h Mpcoj`` Flphanqolh ygodg ylsbt enohj oh qg` ns`n lf {lv`sq `snaodnqolh*
`apdnqolh nha g`njqg dns`(
JOD alhnq`t ql tldonj dnpt`t,dleephoq a`v`jl{e`hq oh aoff`s`hq {nsqt lf qg` dlphqs( Oq
njtl gnt c``h dlhqsocpqohi ql [soe` Eohotq`st Hnqolhnj S`jo`f Fpha* Dgo`f Eohotq`st S`jo`f
Fphat lf vnsolpt tqnq`t nha njtl ql Snmov Inhago Flphanqolh ql g`j{ s`jo`f e`ntps`t oh dnt`
lf hnqpsnj dnjneoqo`t tpdg nt @nsqg~pnb`* Qtphneo `qd(
Tlpsd`t=
>( Lffodonj Y`ctoq` lf Jof` Ohtpsnhd` Dls{lsnqolh lf Ohaongqq{=,,yyy(jodohaon(oh3( Y`ctoq` gqq{=,,`dlhleodqoe`t(ohaonqoe`t(dle,
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