ORIG'INAL STATE OF INDIANA

INDIANA UTILITY REGULATORY COMMISSION

IN THE MATTER OF THE PETITION OF ) NEUSTAR, INC., ON BEHALF OF THE ) INDIANA TELECOMMUNICATIONS ) INDUSTRY, FOR APPROVAL OF NPA ) RELIEF PLAN FOR THE 317 NPA )

CAUSE NO. 44513

APPROVED:

ORDER OF THE COMMISSION

Presiding Officers: Carol A. Stephan, Commission Chair David E. Veleta, Administrative Law Judge

AUG 02 2016

On April 8, 2015, the Indiana Utility Regulatory Commission ("Commission") issued an Order in this Cause granting NeuStar, Inc. ("NeuStar"), the North American Numbering Plan Administrator's Petition for an all-services distributed overlay for the 317 Numbering Plan Area (the "317 Order"). The 317 Order approved a 13-month schedule for implementing the all-services distributed overlay. The schedule included intervals for each implementation phase, including six months for network preparation and customer education followed by six months for permissive 10-digit dialing and continued customer education. Mandatory 10-digit dialing is to begin at the end of the permissive dialing period. The permissive dialing period is currently scheduled to run through September 17, 2016.

On July 14, 2016, the Commission received information from the Electronic Security Association ("ESA of Indiana") that certain alarm companies may be behind in their preparations for the switch to mandatory 10-digit dialing. As a result, the Commission met with representatives of the alarm companies to determine the scope of the problem. Furthermore, the Commission participated in a conference call with the Indiana Industry Implementation Committee regarding the ESA oflndiana's concerns. Records of the communications have been attached to this Order. On July 26, 2016, the Indiana Broadband and Technology Association ("IBTA") filed a request to reopen the record in this proceeding for the purposes of allowing the parties an opportunity to provide evidence regarding the timing of the 317 Area Code Relief Implementation. Further, out of consideration for ESA of Indiana's request for additional time, the IBTA proposed that the Commission extend the mandatory 10-digit dialing deadline to October 15, 2016 from the current September 17, 2016 deadline.

While we believe the schedule approved in the 317 Order was designed to provide adequate time for preparation and customer education, we must exercise caution to ensure both the safety of the public and a smooth transition to mandatory 10-digit dialing. Indiana Code § 8-1-2-113 provides the Commission authority to take temporary action for the benefit of the public interest. Thus, the Commission finds that an emergency situation exists, and we order that the all-services

distributed overlay for the 317 Numbering Plan Area remain in the permissive 10-digit dialing phase until otherwise ordered by the Commission. Furthermore, we are reopening the record in this proceeding pursuant to Indiana Code § 8-1-2-72 to allow the opportunity to determine if the 317 Order should be modified in regard to the timing of the implementation of the all-services distributed overlay due to new facts and circumstances.

In addition, in order to expedite the resolution of this matter, the Commission sets the following procedural schedule:

(A) The IBTA shall submit testimony by August 9, 2016, in support of its request to extend the mandatory 10-digit dialing deadline to October 15, 2016

(B) Parties may file a response to the IBTA's testimony by August 16, 2016.

(C) The Evidentiary Hearing in this matter is scheduled for August 19, 2016 at 9:30 a.m. in 224 of the PNC Center, 101 West Washington Street, Indianapolis, Indiana.

IT IS THEREFORE ORDERED BY THE INDIANA UTILITY REGULATORY COMMISSION that:

1. The permissive dialing period is hereby extended until further order of the Commission.

2. The evidentiary record in this proceeding is hereby reopened.

STEPHAN, HUSTON, AND ZIEGNER CONCUR; WEBER ABSENT:

APPROVED: AUG 0 2,2016

I hereby certify that the above is a true and correct copy of the Order as approved.

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)

INDIANA

IN!)!ANA unulY IU\GULATORY COMMISSION I 01 W, WASHIN<lTON STREET, StTl'i' I $OOH

INl)!Al'IAJ"t)LJS, INOIANA 461\H-'.t.W)'

David Veleta, Administrative Law Judge Presiding Officer in Cause No. 44513 Indiana Utility Regulatory Commission Via hand delivery

Re: Disclosure of Ex Parte Communication

Dear Judge Veleta,

http://wwwjn,govfiuru Offk'<': (311) l'.IZ-2101 F••<:.hnl!c: (Jl1) 232-6158

August 1, 2016

The Indiana Utility Regulatory Commission ("Commission") issued its final order in Cause No. 44513 on April 8, 2015. The Final Order, among other findings, approved a 13-month schedule to implement an overlay within the 317 Numbering Plan Area, required ten-digit dialing after implementation, and directed the formulation of a customer education plan.

After the Final Order was issued, the Commission made various outreach efforts to affected entities, including alarm companies. Recently, certain alarm companies contacted Commission staff to express difficulties in their implementation of ten-digit dialing. Commission staff suggested a meeting to address the alarm companies' concerns. That meeting was scheduled for and occurred on July 27, 2016.

Additionally, on July 25, 2016, Commission staff participated in a teleconference with the 317 /463 Overlay Industry Committee to discuss the alarm association's and the OUCC' s concerns.

One day prior to the meeting with affected alarm companies regarding Cause No. 44513, the Indiana Broadband and Technology Association filed a Verified Motion to Extend 317 Area Code Relief Implementation Dates and to Schedule an Expedited Evidentiary Hearing without Conducting a Prehearing Conference. Because of the timing and nature of this Motion, I believe the proceeding is now considered pending or will likely be within thirty days of the July 27, 2016 meeting. Therefore, this memorandum is disclosed to the Presiding Officer as required by 170 IAC 1-1.5-6.

Disclosure: As required by 170 IAC l-l.5-6(a), a member of the commission, an attorney, or a technical employee who receives a communication, which that person reasonably believes violates the ex parte rule shall tender to the record of the proceeding the following:

(A) all written communications received; (B) all written responses to the communication; and (C) a memorandum stating:

(i) the substance of all oral communications received; (ii) all oral responses made; and (iii) the identity of each person from whom an ex parte communication was

received.

I am not required to disclose "undisputed administrative or procedural matters in connection with a proceeding." I have, therefore, attached the following communications. I redacted or omitted personally identifiable information, infrastructure records that disclose the configuration of critical communications systems, or information that met other exemptions from disclosure under Ind. Code§ 5-14-3-4.

Attachment 1: Memorandum stating the substance of all oral communications received, all oral responses made, and the identity of each person from whom an ex parte communication was received for the July 27, 2016, meeting with alam1 compames.

Attachment 2: Agenda for the July 27, 2016 meeting with alarm companies.

Attachment 3: Written responses from alarm companies provided at July 27, 2016 meeting.

Attachment 4: Emails between Commission staff, alarm companies, the 317 /463 Overlay Industry Committee, or other parties.

Attachment 5: Draft minutes from the July 25, 2016 meeting of the 317/463 Overlay Industry Committee prepared by Shaunna Forshee of the Committee and provided to Commission staff.

Attachment 6: Summary of the July 25, 2016 meeting of the 317/463 Overlay Industry Committee summarizing the substance of all oral communications received, all oral responses made, and the identity of each person from whom an ex parte communication was received.

Advising of All Parties By copy of this letter, I hereby advise all parties that the items in 170 IAC 1-1.5-6(a)(l) have been tendered as required by 170 IAC 1-1.5-6( a)(2).

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Please let me know if you have any questions regarding this disclosure. I may be reached by phone at (317) 232-2102 or by email at JComeau@urc.in.gov.

cc: Jeremy L. Fetty Parr Richey Obremskey Frandsen & Patterson LLP jfetty@parrlaw.com

AbbyR. Gray Karol H. Krohn Indiana Office of Utility Consumer Counselor AGray@oucc.IN.gov kkrohn@oucc.in.gov

Sincerely,

Jeremy Comeau Assistant General Counsel Indiana Utility Regulatory Commission

Anne E. Becker Lewis & Kappes, P.C. abecker@lewis-kappes.com

Kimberly Wheeler Miller NeuStar, Inc. Kimberly .miller@neustar.biz

Page 3

Brian D. Robinson AT&T Indiana br5328@att.com

D. Wayne Milby NeuStar, Inc. wayne.milby@neustar.biz

Attachment 1

Attachment 1 Memorandum

To: David Veleta, Presiding Officer in Cause No. 44513

From: Jeremy Comeau, Assistant General Counsel, Indiana Utility Regulatory Commission

Re: Memorandum Disclosing Oral Ex Parte Communications occurring on July 27, 2016

Summary of Issue Administrative rule 170 IAC 1-1.5-6(a) requires the disclosure of ex parte communications. Specifically, this memorandum includes the substance of all oral communications received, all oral responses made, and the identity of each person from whom an ex parte communication was received.

Identification of Parties The following external parties participated in the July 27, 2015, meeting:

• Bill Nelson - Nelson Alarm • Bill Moyer - General Alarm • Sid Spaulding- General Alarm • Kevin Cline-J.C. Alarm • Josh J oran - Circle City Alarm

The following Commission staff attended the July 27, 2015, meeting: • Carol Stephan - Commission Chair • Robert Veneck- Executive Director, Technical Operations • Pam Tabor - Director, Communications Division • Sally Getz - Principal Analyst • Kendall Querry- Utility Analyst • Jeremy Comeau-Assistant General Counsel

Summary of Substantive Communications Participants discussed recent concerns they have raised regarding their ability to get all of their customers reprogrammed to 10-digit dialing before mandatory dialing begins on September 17, 2016.

Nelson Alarm Company stated that they have successfully converted 50% of their estimated 5,500 customers. They explained that they have completed reprogramming for those customers they were able to reprogram remotely, but customers with older equipment require site visits. Additionally, the companies explained that the site visits take such a significant amount of time due to the fact that their technicians are driving extended periods of time to meet customer's availability. The visits are scheduled at the customer's convenience, so they may have to drive 45 minutes to one customer and then drive another 30 minutes to get to the next customer. They estimated that they will have 250-350 customers left to program by September 17th. Nelson Alarm Company also raised concerns about a few commercial properties.

Page 1

Circle City Security Systems, Inc. has around 4,600 customers not including multiple companies for which they provide monitoring services. They estimate there are around 450 customers left to reprogram, but this number has been fluctuating. As they are checking the systems they are finding some are not operating appropriately. These require site visits and often equipment replacements that can take up to half a day to install. They believe they can be finished reprogramming all customers by the end of January 2017.

General Emergency Monitoring Company estimated that they have 1,000 customers left to reprogram, but some of these could be reprogrammed remotely. They believe that they will have 600 site visit left by the time mandatory dialing begins, and believe they can be complete by January 1, 2017. They are running into the same problems with getting customers to schedule appointments for site visits. They also monitor 50 installing companies with a total of 3,000 accounts that dial locally. They believe these companies will have about 500-700 customers that will not be ready in time.

J.C. Alarm Company stated they have around 900 customers left and estimate they can be done by January 1, 2017. They explained that many of their customers are reluctant to get new equipment, so the company has been absorbing that cost.

The Commission staff and companies discussed potential solutions such as hiring third party contractors or more employees. Alarm company representatives explained that it would be a security concern to hire third party contractors to assist with the reprogramming of customers' alarm systems. The issue was also raised that hiring new employees would have a significant lag time due to the extensive training necessary to work on older systems. Additionally, the companies explained that they have had to work simultaneously on converting to 4G which has taken a lot of time and has been extremely costly. They also explained that they could not have customers reprogram their own systems for liability reasons.

The Commission staff explained that a further extension may not be possible due the rapidly approaching exhaust date estimated to be before the end of 2016, and that staff understood the seriousness of the situation. Staff explained the Commission would need to be mindful of the public interest and how best to balance the interests of all parties involved.

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Attachment 2

Indiana Utility Regulatory Commission (IURC) Meeting with Alarm Companies Wednesday, July 27, 2016, 10:00 am-11:30 pm

IURC Boardroom

Attendees

• Bill Nelson - Nelson Alarm • Bill Moyer- General Alarm

• Sid Spaulding- General Alarm

• Kevin Cline-J.C. Alarm

• David Petker- Multiguard Alarm

IURC:

• Carol Stephan- Commission Chair • Robert Veneck- Executive Director, Technical Operations

• Pam Tabor- Director, Communications Division

• Sally Getz - Principal Analyst • Kendall Querry- Utility Analyst

• Jeremy Comeau -Assistant General Counsel

Agenda

I. Introductions II. Discussion of steps taken to convert to 10 digit dialing

Ill. Discussion of remaining steps for conversion

Attachment 3

1. What has your company has been doing to convert to 10 digit dialing? Remote programming, site visits, panel replacements

2. When did you start the conversion process? March 17th 2016, however we did start programming panels with 1-317 about a year ago anticipating that it would still work after that conversion; This cannot be confirmed by anyone on this commission or by AT&T with the conversations I have seen with them. This virtually made us start completely over on March 17th.

3. What steps are in the conversion process? Try to remote program is always the 1st step.

Upload all panel configuration Makes Changes Download 10 digit dialing rules This roughly takes 10min per account

If we cannot connect & the site is capable of remote programming this list ever growing as we try to connect & and are unsuccessful

Service scheduler is notified that a site visit is required & the service call is scheduled. Service call is scheduled with the customer

Panels that are not capable of remote ·downloading however can be reprogrammed We already have a list of these accounts (supported in this document} We schedule as many service calls per week as our schedule allows normally 30 visits per week

Panels that are not capable of being reprogrammed. These accounts take an entire day to complete & require the customer to purchase a new system. Currently we are only doing 2-3 of these per week

4. What steps remain incomplete, and what is the timeframe for completing the steps?· Currently all steps still remain however we believe all the accounts that are capable of being remote downloaded will be completed in time of the current deadline of September 17111

However all of the site visits will not be able to be completed until the end of January 2017 5. How many customers do you have and where are they located?

We currently have 4,594 accounts in the Indianapolis area. However 2,400 is what is remaining to be completed.

6. How many customers will not be functional after mandatory 10-digit dialing on September 17?

Since the number of site visit's is a growing number we cannot provide a solid number but we are estimating around 450

7. What notifications have gone out to your customers, and what notifications are planned? We have been making phone calls to customers 8t direct mailing. Currently not mass notification has gone out since we would be able to handle the shear volume of phone calls and requests to get this done.

8. Is a notification on your website? If not, why not? Currently there is not a notification on our website for the same answer as above.

9. When do you predict your conversion process will be complete? End of January 2017

What this commission is most likely not aware of we are battling 2G sunset at the same time. We are a small business with only 7 trucks on the road. This is putting a real financial strain on our business with both of these conversion going on at the same time

Attachment 3

7) What notifications have gone out to your customers, and what notifications are planned? Nelson Alarm has notified customers thru direct mail, email, telephone calls and telephone messages.

8) Is a notification on your website? If not, why not? No notification is on our website for several reasons. First, around 80% of the customers will not need to be involved .directly as Nelson Alarm can connect and program their alarm remotely. Second, not all customers are will visit the Nelson Alarm Website. Third, Nelson Alarm is calling all customers that require an onsite for scheduling. All customers that are not reached will receive an additional written notification.

9) When do you predict your conversion process will be complete? Nelson Alarm forecast shows late December for a scheduled completion.

10) Nelson Alarm Additional Comment: As a small company, Nelson Alarm is constrained on the labor cost side, as well as an overall manpower issue. Unlike a LEC with hundreds of vans on the street, Nelson Alarm has 10 technicians to do not only this project, but the sun setting of the 2G to 4G system change outs, as well as normal everyday installation and service for our subscribers.

We have made several site visits to commercial customers who we are having trouble getting 10 digit voice dialing to operate properly. There is a common theme that 11 digit dialing is working, but 10 digit is not. My personal estimation is that the telephone equipment provider has equipment configured so that does not allow 10 digit dialing. More importantly, NO commercial customer that was visited knew they had to take action on this fix. I.E. If 11 digit dialing ceases to operate on September 17, or hopefully on our requested extension date, these customers will either not be able to make local calls, or may be assessed a long distance charge for every local call they make. I would suggest possibly some public interest advertising to all businesses to take action on this.

All Indiana electronic security companies install, monitor, and maintain system for both property

protection and more importantly for life safety protection. When a fire alarm system cannot operate at

100%, lives can be lost. When a hold-up alarm system cannot operate at 100%, lives can be lost. When a

medical emergency button cannot operate at 100%, a lives can be lost.

We are asking for this extension as a matter of minimizing any situation that may alter our ability to

continue maximum operations of life safety systems.

~~~· Sincerely, Bill Nelson Nelson Alarm Officer ESA of Indiana 317-255-2125 nacwjn@aol.com

Attach men

Getz, Sally

From: Sent: To: Cc: Subject:

NACWJN@aol.com Wednesday, July 27, 2016 1:41 PM Comeau, Jeremy Getz, Sally 10 digit dialing.

Attachment 4

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Hello Jeremy & Sally,

First of all thank you for arranging the meeting this morning. Hopefully all in attendance have a clearer understanding of this important issue, including us alarm companies.

One of our senior tech's here just came up with another area that should be of concern. There are 1 OO's of office buildings, apartment complexes, gated communities, ect., that use electronic call boxes for entry. These units (The Doorking product has 90% of the market) are all telco line dependant for ALL entry into all of the aforementioned. There are probably several I have not thought of, possibly like the buzzer entry at your office on the 15th floor.

These units are almost always installed by either an alarm company, or a fence I gate company and the programming is left to an "administrator" at the location. I.E. a gated neighborhood with 200 homes like Sycamore Springs on N. Dean Road.

If these are not re programmed, NO ENTRY will work for any of these after Sept. 17. My guess is that very few of the administrators know they need to reprogram every number in their system.

This also goes for vending & game companies, ATM companies that may use 7 digit dialing, any local retail chains that use 7 digit for 3:00am inventory orders & control {like some liquor store chains).

Just an FYI.

Thank you again for the meeting arrangement.

Sincerely, Bill Nelson Nelson Alarm ESA of Indiana 317-255-2125

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Attachment 4

Getz, Sally

From: Getz, Sally Sent: Monday, July 25, 2016 8:52 AM To: Subject:

Comeau, Jeremy; Taber, Pam; Querry, Kendall; VeneckJr., Robert; Stephan, Carol FW: 317 overlay

FYI - More information from Nelson Alarm.

From: NACWJN@aol.com [mailto:NACWJN@aol.com] Sent: Friday, July 22, 2016 8:41 AM To: Getz, Sally <SGetz@urc.IN.gov> Subject: Re: 317 overlay

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

--------- ·----·----·-· -··----· Sally,

We have had another area of concern come up we just remembered. Nelson Alarm monitors the emergency telephones in about 35 elevators (required by State law). We are and can get these fixed or the proper orders into the elevator companies to add the 317 to the local dialing string.

The main problem I've found is that when I go to the sites to check the elevator phones, I do a courtesy call and ask someone at the business to "try" a 10 digit call to my cell phone. NONE of the businesses have worked. They ALL will allow 11 digit, but not 10. These stops include the School systems main office (which I'm relatively sure means none of the Schools will work either). And the .. Hotel chain main office, which I'm sure means that none of their hotel room phones will work either as I'm relatively sure they use the same telephone provider.

At our November 2015 meeting, no one could guarantee me after Sept. 17th that a local call dialed with 11 digits would either work, or would not incur a long distance charge. I believe a bit more "advertising" of this implementation particularly to businesses and elevator companies, and telephone equipment providers might be in order.

Schools, Municipalities, Hotels. Could be a real problem. Just an FYI for you.

TX, Bill Nelson

In a message dated 7/20/2016 9:46:21 A.M. Eastern Daylight Time, SGetz@urc.IN.gov writes:

Mr. Nelson,

Does your program that gives you the status of 10-digit dialing for your customers call in with a phone number? If so, could you give me that number?

The reason I ask is that a numbering specialist from Centurylink checked the one number that was their line on the list you gave me - . They said they have had ten-digit permissive dialing in Franklin even before area code relief was ordered. However, if they knew the number you were calling in from they could test the line using that number.

1

Comeau, Jeremy

From: Sent: To: Subject:

Comeau, Jeremy Friday, July 22, 2016 3:21 PM jcalarm@aol.com'; 'dpetker@multiguard.com' RE: 317 overlay, 10 digit dialing

Attachment 4

I received and reviewed Mr. Bill Nelson's Thursday, July 14, 2016, 10:00am email to commission staff stating that a number of alarm companies would not be able to meet the September 17, 2016 deadline for mandatory 10 digit dialing. I attempted to contact both of you by phone today as well.

To assist the Commission in determining whether it should reopen the case and re-assess the September 17 date, we are scheduling a meeting with the alarm companies next Wednesday, July 27 at lO:OOam at the Commission's office (PNC Center, 101 W. Washington St., Ste. 1500 East, Indianapolis, IN}. We request you attend and that you bring with you the following information to discuss:

1. What has your company has been doing to convert to 10 digit dialing? 2. When did you start the conversion process? 3. What steps are in the conversion process? 4. What steps remain incomplete, and what is the timeframe for completing the steps? 5. How many customers do you have and where are they located? 6. How many customers will not be functional after mandatory 10-digit dialing on September 17? 7. What notifications have gone out to your customers, and what notifications are planned? 8. Is a notification on your website? If not, why not? 9. When do you predict your conversion process will be complete?

If the Commission re-opens the case, notice of the meeting will be filed in the case as an ex-pa rte communication. If you have additional questions about this you can contact me.

Please confirm your attendance, and the number of attendees from your company by replying to this email.

Sincerely,

Jeremy Comeau Assistant General Counsel INDIANA UTILITY REGULATORY COMMISSION

101 W. Washington St., Ste. 1500 East Indianapolis, IN 46204 317.232.2102 (Tel.) jcomeau@urc.in.gov www.in.gov/iurc

1

Comeau, Jeremy

From: Sent: To: Subject:

Comeau, Jeremy Friday, July 22, 2016 12:57 PM 'bmoyer@genalarm.com' 317 overlay, 10 digit dialing

Attachment 4

As I discussed with you, I reviewed Mr. Bill Nelson's Thursday, July 14, 2016, 10:00am email to commission staff stating that a number of alarm companies would not be able to meet the September 17, 2016 deadline for mandatory 10 digit dialing.

To assist the Commission in determining whether it should reopen the case and re-assess the September 17 date, we are scheduling a meeting with the alarm companies next Wednesday, July 27 at 10:00am, at the Commission's office (PNC Center, 101 W. Washington St., Ste. 1500 East, Indianapolis, IN). We request you attend and that you bring with you the following information to discuss:

1. What has your company has been doing to convert to 10 digit dialing? 2. When did you start the conversion process? 3. What steps are in the conversion process? 4. What steps remain incomplete, and what is the timeframe for completing the steps? 5. How many customers do you have and where are they located? 6. How many customers will not be functional after mandatory 10-digit dialing on September 17? 7. What notifications have gone out to your customers, and what notifications are planned? 8. Is a notification on your website? If not, why not? 9. When do you predict your conversion process will be complete?

If the Commission re-opens the case, notice of the meeting will be filed in the case as an ex-parte communication. If you have additional questions about this you can contact me.

Please confirm your attendance, and the number of attendees from your company by replying to this email.

Sincerely,

Jeremy Comeau Assistant General Counsel INDIANA UTILITY REGULATORY COMMISSION

101 W. Washington St., Ste. 1500 East Indianapolis, IN 46204 317.232.2102 (Tel.) jcomeau@urc.in.qov www.in.gov/iurc

Jeremy Comeau Assistant General Counsel INDIANA UTILITY REGULATORY COMMISSION

101 W. Washington St., Ste. 1500 East Indianapolis, IN 46204 317.232.2102 (Tel.) jcomeau@urc.in.qov www.in.gov/iurc

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Attachment 4

Getz, Sally

From: Getz, Sally Sent: Thursday, July 21, 2016 4:32 PM To: 'Forshee, Shaunna L [CTO]'; George Guerra Cc: Stephan, Carol; Veleta, David E; Comeau, Jeremy; Wade-Taxter, Megan; Taber, Pam;

Querry, Kendall Subject: 317 Area Code Relief

Shaunna, George,

Commission Staff and Presiding Officers for the 317 Area Code Relief Order met to discuss the alarm association and the OUCC's concerns which were shared in numerous emails last week. The Commission would like the Overlay Implementation Committee to schedule a conference call early next week so we can discuss these concerns in more detail and get a closer estimate of the exhaust date for area code 317.

Sa[(y <;jetz Prjncipal Utility Analyst Indjana UtiHty Regulatory Commjssjon 101 West Washjngton Street, Suite 1500 E.

IndianapoHs, Indiana 46204-3407 Telephone: (317) 234-1543

Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

1

Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Attachment 4

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

From: Medina, Bryan [mailto:Brvan Medina@comcast.com] Sent: Tuesday, July 19, 2016 3:52 PM To: Getz, Sally <SGetz@urc.IN.gov> Subject: RE: Ten digit dialing complaint

****This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Hello,

I had a query done on our Network for all of NPA 317: *We are currently set up for 7D and 10D. We also made several test calls out of our 317 Test plans we were able to complete both 7D and lOD dialing This testing includes all valid NXX's against NPA 317

Our Network is currently set up for both.

Thanks, hope this helps.

Bryan Medina Comcast I NETO Bryan Medina@cable.comcast.com 303-372-1313 Office

dial profile = 317 Locality State = NULL

Home NPA Local calls = 7D Home NPA Local toll calls = 7D Foreign NPA Local calls = 1+10D

Foreign NPA Local toll calls = 1+10D Perm Home NPA local calls = 10D

= 1+10D Perm Home NPA local toll calls = 10D

= 1+10D Perm Foreign NPA Local calls = lOD

Perm Foreign NPA Local toll calls = 7D

= 10D Action Perm HNPA local = CONNECT

Action Perm HNPA local toll = CONNECT

2

Getz, Sally

From: Sent: To: Subject:

Getz, Sally Thursday, July 21, 2016 10:02 AM 'Stewart, Robert' RE: 317 => 317 10-digit dialing test

Attachment 4

Thank you Bob. I've also been asking each applicable company to double check these numbers and so far every company has verified that ten-digit dialing was available on or before March 19, 2016, although I'm still waiting to hear from a few.

From: Stewart, Robert [mailto:robert.e.stewart@ftr.com] Sent: Thursday, July 21, 2016 9:53 AM To: Getz, Sally <SGetz@urc.IN.gov> · Subject: FW: 317 => 317 10-digit dialing test

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

~--"-··---~·-------· ------- -------Sally,

FYI

Bob

Bob, I called all these myself. All these numbers processed using 10-digit dialing inside the 317 area code. There were no recordings, such as "this number cannot be completed as dialed." Had 3 ring, no answers ... but the rest were answered by people or a unique customer voice mail.

This communication is confidential. Frontier only sends and receives email on the basis of the terms set out at http://www.frontier.com/email disclaimer.

1

To: Schuemann, Don; Gonzales, Maria Subject: FW: 317 Area Code Relief - tw telecom - Level 3 status

From: Getz, Sally Sent: Tuesday, July 19, 2016 2:25 PM To: 'don.schuemann@twtelecom.com' <don.schuemann@twtelecom.com> Cc: 'maria.gonzales@twtelecom.com' <maria.gonzales@twtelecom.corri> Subject: 317 Area Code Relief- tw telecom - Level 3 status

Mr. Schuemann,

;di:~~:·

Attachment 4

I have you as a contact on area code relief issues. Mandatory 10-digit dialing in NPA 317 begins on Sept. 17. We received a complaint from an alarm company who believes 10-digit dialing is not available at the Level 3 fka tw telecom numbers listed below. This is allegedly is hindering alarm reprogramming efforts. Could you please give me a status on permissive 10-digit dialing for you company in area code 317.

When was permissive 10-digit dialing implemented?

Could you also specifically check the numbers listed below to ensure there is not a problem?

Line Number OCN Ported Status

Center Provider Status

317- .. twtelecom - Level 3? .... twtelecom

I appreciate your assistance as soon as possible.

Sa[{y fjetz Principal Utility Analyst Incliana Utility Regulatory Commission 101 West Washington Street, Suite 1500 E Inclianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Code Holder

CH Ameritech {9325)

CH Ameritech {9325)

CH Ameritech {9325)

Rate

lndianapls twtelecom

Greenwood Level3?

Greenwood twtelecom

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. S-14-3-4(b) and is intended only for the individual or entity named in the e-mail addr~lfyou ~~~}J~_fh.e intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly p~~i6ited.

2

Attachment 4

I am working to come up with a better more accurate number of accounts that require a site visit. I'll get that to you as soon as is possible.

Sincerely, Bill Nelson

In a message dated 7/20/2016 9:46:21 A.M. Eastern Daylight Time, SGetz@urc.IN.gov writes:

Mr. Nelson,

Does your program that gives you the stat.UJf~.f::fO'idfgttdialing for your customers call in with a phone number? If so, could you give me that number?

The reason I ask is that a numbering specialist from Centurylink checked the one number that was their line on the list you gave me f li. They said they have had ten-digit permissive dialing in Franklin even before area code relief was ordered. However, if they knew the number you were calling in from they could test the line using that number.

Saffy <jetz

Principal Utility Analyst

Indiana Utility Regulatory Commission

101 West Washington Street, Suite 1500 E.

Indianapolis, Indiana 46204-3407

Telephone: (317) 234-1543

Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmisst~.'l,'.)W~CWJg.~IJ.~~el~.be~~~onfi~t;.'!~W' ~~,Q_~~TfJfgally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) an'd'ls°-i~naed on[y~the indlvidu;it 0-r-entifyilanted in the e-mail address. If yoµ are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is st~lt'Hfffeti~~

2

303-372-1313 Office

dial profile = 317 Locality State = NULL

Home NPA Local calls = 7D Home NPA Local toll calls = 70 Foreign NPA Local calls = 1+10D

Foreign NPA Local toll calls = 1+100 Perm Home NPA local calls = 10D

= 1+10D Perm Home NPA local toll calls = 100

= 1+100 Perm Foreign NPA Local calls = 100

Perm Foreign NPA Local toll calls = 70 = 100

Action Perm HNPA local = CONNECT Action Perm HNPA local toll = CONNECT

Action.Perm FNPA local = CONNECT Action Perm FNPA local toll = CONNECT

Reason Perm HNPA local = Normal Reason Perm HNPA local toll = Normal

Reason Perm FNPA local = Normal Reason Perm FNPA local toll = Normal

(Number of results= 1)

From: Getz, Sally [mailto:SGetz@urc.IN.gov] Sent: Tuesday, July 19, 2016 12:07 PM To: Medina, Bryan <Bryan Medina@cable.comcast.com> Subject: Ten digit dialing complaint

Mr. Medina,

Attachment4

I left you a voice message as well. Could you please give me the status of ten-digit permissive dialing for the phone numbers listed in the attached spreadsheet. Mandatory 10-digit dialing is to become effective in the 317 area code on Sept. 17, 2016. An alarm company has complained to our commission stating that their reprogramming efforts are being hindered because some local exchange areas are not offering ten-digit dialing. Some of the numbers provided appear to be Comcast numbers and those numbers are included in the attachment.

Please get back with me as soon as possible. Thank you.

Sa{[y (jetz Principal Utility Analyst Indiana Utility Regulatory Commission 101 West Washington Street, Suite 1500 E. Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543

2

Getz, Sally

From: Sent: To: Subject:

Thank you Allyson.

Getz, Sally Wednesday, July 20, 2016 4:32 PM 'Blevins, Allyson I' RE: - Permissive Dialing

From: Blevins, Allyson I [mailto:Allyson.Blevins@charter.com] Sent: Wednesday, July 20, 2016 4:21 PM To: Getz, Sally <SGetz@urc.IN.gov>; Nolan, Matthew <Matthew.Nolan@mybrighthouse.com> Subject: RE: 317-853-6138 - Permissive Dialing

Attachment 4

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Good Afternoon Sally,

I spoke with our engineers and they have confirmed that the area has allowed permissive 10 digit dialing since at least December 2013. They did review the dial plan for the CARMEL rate center and everything they are seeing allows for permissive 10 digit dialing.

In the meantime, we have reached out to our Voice Services Department to contact the customer and work with them on placing some test calls. I did stress to them the importance of a quick resolution and will let you know as soon as I have an update from them.

Charter Allyson Blevins I Regulatory Manager - Numbering Office 813-302-0665 I Cell 813~451-6705 I Fax 813-462-1160 4145 S. Falkenburg Roaq,.Suit~'\ Riverview, FL 33578

,·.~ ...

----·--------·-·--·-~..----~·------,,___----~-·~·------·~---

From: Getz, Sally [mailto:SGetz@urc.IN.gov] Sent: Wednesday, July 20, 2016 11:23 AM To: Nolan, Matthew Cc: allyson.blevins@mybriqhthouse.com Subject: RE: 317 - Permissive Dialing

Mr. Nolan,

Thanks for getting back. I did speak with Allyson as I was leaving yesterday. I' meant to forward our communication to her so I'm glad you reminded me. Allyson didn't have specifics on the line number. Could you check this line and verify that 10-digit dialing is working? Also, if you know of any other reason why alarm remote programming equipment would read out that 10-digit dialing is not available for this number, that would be helpful. My understanding from the alarm company complaining is that his equipment depends on his customer's phone,.~~r:vice provider. ~°'·

,."": .. :.··

1

Attachment 4

Also, Brighthouse does not have an emergency contact listed on the Area Code Oversight Implementation Committee. see that Allyson Blevins and Christy Permenter are listed as industry contacts. Most companies provide a NOC for the emergency contact. Please have the appropriate person contact Shaunna Foreshee with your company's emergency contact for the Committee as soon as possible. (See attached worksheet- Emergency Contact List tab)

Sa{(y (jetz ;~;;c:;t:···. ·:c,._ ··

Principal Utility Analyst Indiana Utility Regulatory Commission I 01 West Washington Street, Suite 1500 E Indianapolis, Indiana 46204-3407

Telephone: (317) 234-1543 Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

CONFIDENTIAUT-.YtJQTIOE:;.Xfl1S e-mail may contain information that is privileged, confidential or otherwise protected from disclosure. *'If you are not the intended recipient of this e-mail: please notify the sender immediately by return e-mail, purge it and do not disseminate or copy ii.

3

Attachment 4

In a message dated 7/15/2016 2:44:14 P.M. Eastern Daylight Time, SGetz@urc.IN.gov writes:

Mr. Nelson,

I wanted to give you an update on our progress. I took your list of numbers and I am preparing a spreadsheet to show the company that serves each phone number and contact information for that company. I hope to get you that before I leave today. Could you provide or have the other alarm companies you listed send a list with their numbers not able to achieve ten-digit dialing as well?

Commission staff is trying to understand the scope of the problem. You may be aware that there was a similar problem when area code relief was implemented in 812 (southern Indiana). The Commission did end up E:,~e.ndtng .. t!1<4 ~andatory ten-digit dialing deadline by a few months after having a technical conference witfi:·coilimun1cations providers serving the affected area code and the alarm company which had implementation problems. However, 317 doesn't have as much leeway as 812 did. Based on current projections, 317 should be at or close to exhaust by 4th Quarter 2016. That is part of the reason why we need a good understanding of the scope of the problem. I'm sending information to the Overlay Implementation Committee so they can advise on what may be the source of the problem.

By the way, I appreciate your kind words.

Sa[{y fjetz

Principal Utility Analyst

Indiana Utility Regulatory Commission

101 West Washington Street, Suite 1500 E

Indianapolis, Indiana 46204-3407

Telephone: (317) 234-1543

Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

2

TX,

Bill

In a message dated 7/14/2016 5:1.4:23 P.M. Eastern Daylight Time, SGetz@urc.IN.gov writes:

Mr. Nelson,

I have given your information to key members of the Commission and Overlay Implementation Committee. You should be aware that problems with ten-digit dialing could be with the telephone equipment provider, or perhaps a PBX system if it's a large business customer, and may not necessarily be coming from the LEC. It would be a good idea to know what communications company serves each of your customers having issues. I can provide you with contacts for communications service providers, once I know who they are, to help you trouble shoot.

Sa{[y (jetz

Principal Utility Analyst

Indiana Utility Regulatory Commission

101 West Washington Street, Suite 1500 E.

Indianapolis, Indiana 46204-3407

Telephone: (317} 234-1543

Fax: (317)232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

4

Attachment 4

Indiana Utility Regulatory Commission

101 West Washington Street, Suite 1500 E

Indianapolis, Indiana 46204-3407

Telephone: (317) 234-1543

Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

From: NACWJN@aol.com [mailto:NACWJN@aol.com]

Sent: Thursday, July 14, 2016 10:00 AM To: Getz, Sally <SGetz@urc.IN.gov>; KEVIN.DAYHOFF@NELSONALARM.COM;

dnikrant@nelsonalarm.com Cc: josh@circlecityalarm.com; jack@circlecityalarm.com; mike@guardhousesecurity.com; jim@guardhousesecurity.com; kmaples@stanleyworks.com; dave.jones2@sbdinc.com

Subject: 317 overlay

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Hello Sally,

Re: Cause# 44513

6

Attachment 4

I hope we can have a swift and agreeable solution to this very very important life safety issue.

Please contact me with any questions.

Sincerely,

Bill Nelson

ESA of Indiana

317-255-2125

nacwjn@aol.com

8

Attachment 4

Getz. Sally

From: Sent: To: Subject:

Krohn, Karol Friday, July 15, 2016 1:25 PM Getz, Sally RE: Overlay Implementation Call Follow Up

Attachment 4

Great job, Sally! Maybe the problem isn't any broader than that; but I fear these complaints might just be the tip of a giant iceburg.

Karol H. Krohn Deputy Consumer Counselor INDIANA OFFICE OF UTILITY CONSUMER COUNSELOR PNC Center . 115 West Washington St, Suite 1500 South Tower Indianapolis, IN 46204 Direct Line: 317-233-3235 E-Mail: kkrohn@oucc.IN.gov

Confidentiality Notice: This e-mail and any attachments may contain deliberative, confidential or other legally privileged infomiation that is not subject to public disclosure under IC 5-l 4-3-4(b ), and is for the exclusive and confidential use of the intended recipient If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this email is strictly prohibited. 1f you have received this e-mail transmission in error, please immediately notify the sender by telephone af 317-233-3235 or send an electronic message to kkrohn@oucc.IN.gov and promptly delete this message and its attachments from your computer system.

From: Getz, Sally Sent: Friday, July 15, 2016 12:38 PM To: Forshee, Shaunna L [CTO] <Shaunna.L.Forshee@sprint.com>; Alan Matsumoto <alan.i.matsumoto@centurylink.com>; Aliesha Niebrugge <aniebrugge@seidata.com>; Alina Rattanasavanh <arattanasavanh@inteliquent.com>; Allyson Blevins <allyson.blevins@mybrighthouse.com>; Amber Collier <amber.collier@metronetinc.com>; Amy Freund <amy.freund@ymaxcorp.com>; Annalyce Grogan <agrogan@bandwidth.com>; Anne Chism <anne.chism@tdstelecom.com>; Bea McKoy <beatrice.mckoy@paetec.com>; Betty Parks <bparks@theparkssolution.com>; Bill Westfall <bwestfall@ninestarconnect.com>; Bob Stewart <robert.e.stewart@ftr.com>; Brent Cummings <bcummings@indigital.net>; Brian Appleton <bappleton@ETCl.net>; Bryan Medina <bryan_medina@cable.comcast.com>; Cassandra Milligan <cmilligan@sagetelecom.net>; Cathy Capita <cathie.capita@t-mobile.com>; Cathy Setser <cathy.setser@cinbell.com>; Charles Coon <charles.coon@tele­mediasolutions.coop>; Cherry Hill <chill@metropcs.com>; Christy Permenter <christy.permenter@mybrighthouse.com>; Chuck Watson <chuck.watson@verizon.com>; Dana Keith <dana.keith@cinbell.com>; Dana.Crandall@VerizonWireless.com; David Kempf <dkempf@weendeavor.com>; Dennis Johnson <djohnson@weendeavor.com>; Desiree Apodaca <desiree.apodaca@rclec.com>; Diana Holsapple <dholsapple@weendeavor.com>; Diande Herold <dianda.herold@cinbell.com>; Don Schuemann <don.schuemann@twtelecom.com>; Don Schuemann <don.schuemann@level3.com>; Douglas Osborne <dosborne@localaccessllc.com>; Ellen Washbon <ellen.washbon@frontiercorp.com>; Elsamma Mathew <elsamma.mathew@t-mobile.com>; Frank Vegel <fvegel@broadvox.com>; George Guerra <gg239S@att.com>; Jennifer Pyn <jennifer.pyn@t-mobile.com>; Jim Weidman <jweidman@onecommunications.com>; Jodie Latham <jlatham@weendeavor.com>; Joe Cocke <joe.cocke@neustar.biz>; John Cummings <john.cummings@twcable.com>; John Cummings <john.cummings@charter.com>; Julie Sell <julie.sell@ftr.com>; Karen Hoffman <khoffman@jsitel.com>; Krohn, Karol <kkrohn@oucc.IN.gov>; Kathy Michaud <kathy.michaud@level3.com>; Kathy Smith <ksmith@bandwidth.com>; Keith Knipstein <keith.knipstein@smithville.com>; Querry, Kendall <KQuerryl@urc.IN.gov>; Kevin Kernel <kkernel@gotown.net>; Kimberly Gerard <kgerard@ninestarconnect.com>; Kyle Bertrand <kbertrand@broadvox.com>; Laura Dalton <laura.r.dalton@verizon.com>; Lisa Tilley <lisa.tilley@ftr.com>; Makita Saloane <makita.saloane@ftr.com>; Marci Hefley <mhefley@weendeavor.com>; Margaret Cox <margaret.cox@centurylink.com>; Maria Gonzales <maria.gonzales@level3.com>; Mark Burns <mark.burns@usamobility.com>; Martha Niehaus <iniehaus@psci.net>; Mary Richards

1

Attachment 4

Chuck Watson <chuck.watson@verizon.com>; Dana Keith <dana.keith@cinbell.com>; Dana.Crandall@VerizonWireless.com; David Kempf <dkempf@weendeavor.com>; Dennis Johnson <djohnson@weendeavor.com>; Desiree Apodaca <deslree.apodaca@rclec.com>; Diana Holsapple <dholsapple@weendeavor.com>; Diande Herold <dianda.herold@cinbell.com>; Don Schuemann <don.schuemann@twtelecom.com>; Don Schuemann <don.schuemann@level3.com>; Douglas Osborne <dosborne@localaccessllc.com>; Ellen Washbon <ellen.washbon@frontiercorp.com>; Elsamma Mathew <elsamma.mathew@t-mobile.com>; Frank Vegel <fvegel@broadvox.com>; George Guerra <gg2395@att.com>; Jennifer Pyn <jennifer.pyn@t-mobile.com>; Jim Weidman <jweidman@onecommunications.com>; Jodie Latham <ilatham@weendeavor.com>; Joe Cocke <joe.cocke@neustar.biz>; John Cummings <john.cummings@twcable.com>; John Cummings <john.cummings@charter.com>; Julie Sell <julie.sell@ftr.com>; Karen Hoffman <khoffman@jsitel.com>; Krohn, Karol <kkrohn@oucc.IN.gov>; Kathy Michaud <kathy.michaud@level3.com>; Kathy Smith <ksmith@bandwidth.com>; Keith Knipstein <keith.knipstein@smithville.com>; Querry, Kendall <KQuerryl@urc.IN.gov>; Kevin Kernel <kkernel@gotown.net>; Kimberly Gerard <kgerard@ninestarconnect.com>; Kyle Bertrand <kbertrand@broadvox.com>; Laura Dalton <laura.r.dalton@verizon.com>; Lisa Tilley <lisa.tilley@ftr.com>; Makita Saloane <makita.saloane@ftr.com>; Marci Hefley <mhefley@weendeavor.com>; Margaret Cox <margaret.cox@centurylink.com>; Maria Gonzales <maria.gonzales@level3.com>; Mark Burns <mark.burns@usamobility.com>; Martha Niehaus <iniehaus@psci.net>; Mary Richards <marv.richards@windstream.com>; Mary Wallace <maryio.wallace@cinergymetronet.com>; Wade-Taxter, Megan <MWadeTaxter@urc.IN.gov>; Michael Merkler <mmerkler@lightbound.net>; Michael Tague <tague@americanCLEC.com>; Michelle Bowyer <michelle.bowyer@windstream.com>; Nicole Winkler <nwinkler@bigrivertelephone.com>; Nicole Winters <nicole.winters@windstream.com>; Norman Lee <norman.lee@americanmessaging.net>; Taber, Pam <PTaber@urc.IN.gov>; Patrick Phipps <pphipps@peerlessnetwork.com>; Paul Followell <prf@lightbound.net>; Paul Nejedlo <paul.nejedlo@tdstelecom.com>; Pete McClure <pmcclure@npacc.net>; Randy Kiesel <randy.kiesel@metronetinc.com>; Renee Cagle <renee.cagle@cinbell.com>; Renee Whelan <rwhelan@blueunlimited.com>; Richard Coonfield <rcoonfield@lightbound.com>; Riepenkroger, Karen S [CTO] <Karen.S.Riepenkroger@sprint.com>; Rita Schmitz <rita.schmitz@centurylink.com>; Robert Crisci <bcrisci@teamhancock.com>; Keen, Ronald <rkeen@oucc.IN.gov>; Ruben Galvan <ruben.galvan@xo.com>; Getz, Sally <SGetz@urc.IN.gov>; Sarah Bracy <sbracy@inteliquent.com>; Scott Evans <evans@seidata.com>; Scott Stewart <scott.stewart@csiweb.com>; Shannon Suppa <ssuppa@onecommunications.com>; Stephanie Wall <swall@smithville.com>; Steve Osborn <so6795@indianapaging.com>; Suzy Stout <suzy@365wireless.net>; Teresa Flowers-Grimshaw <teresa.flowers­grimshaw@t-mobile.com>; Tony Clark <tclark@seidata.com>; Vincent Paladini <vincent.paladini@twcable.com>; Wayne Milby <wayne.milby@neustar.biz>; Yun Lee <yun.j.lee@verizon.com> Subject: FW: Overlay Implementation Call Follow Up

****This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

------·------·---------~----

More information from Robert Stewart & Sally Getz

Thank you,

Shaunna Forshee Network Project/Program Mgr Ill 0: 913-315-9108 IM: 913-220-8742 shaunna.l.forshee@sprint.com Sprint #MoveForward

From: Getz, Sally [mailto:SGetz@urc.IN.gov] Sent: Friday, July 15, 2016 9:49 AM To: Stewart, Robert <robert.e.stewart@ftr.com>; Forshee, Shaunna L [CTO] <Shaunna.L.Forshee@sprint.com>; George

3

Attachment 4

Diande Herold; Don Schuemann; Don Schuemann; Douglas Osborne; Washbon, Ellen; Elsamma Mathew; Frank Vegel; George Guerra; Jennifer Pyn; Jim Weidman; Jodie Latham; Joe Cocke; John Cummings; John Cummings; Sell, Julie; Karen Hoffman; Karol Krohn; Kathy Michaud; Kathy Smith; Keith Knipstein; Kendall Querry; Kevin Kernel; Kimberly Gerard; Kyle Bertrand; Laura Dalton; Tilley, Lisa; Saloane, Makita; Marci Hefley; Margaret Cox; Maria Gonzales; Mark Burns; Martha Niehaus; Mary Richards; Mary Wallace; Megan Wade-Taxter; Michael Merkler; Michael Tague; Michelle Bowyer; Nicole Winkler; Nicole Winters; Norman Lee; Pam Taber; Patrick Phipps; Paul Followell; Paul Nejedlo; Pete McClure; Randy Kiesel; Renee Cagle; Renee Whelan; Richard Coonfield; Riepenkroger, Karen S [CTO]; Rita Schmitz; Robert Crisci; Ron Keen; Ruben Galvan; Sally Getz; Sarah Bracy; Scott Stewart; Shannon Suppa; Stephanie Wall; Steve Osborn; Suzy Stout; Teresa Flowers-Grimshaw; Tony Clark; Vincent Paladini; Wayne Milby; Yun Lee Subject: FW: Overlay Implementation Call Follow Up

All,

As requested, Sally provided the Emergency Order for NPA 812 for your review, along with an email from Mr., Nelson on the TNs that don't complete with 10 digit dialing.

Thank you,

Shaunna Forshee Network ProjecUProgram Mgr Ill 0: 913-315-9108 / M: 913-220-8742 shaunna.l.forshee@sprint.com Sprint #MoveForward

. From: Getz, Sally [mailto:SGetz@urc.IN.gov] Sent: Thursday, July 14, 2016 3:19 PM To: Forshee, Shaunna L [CTO] <Shaunna.L.Forshee@sprint.com> Subject: Overlay Implementation Call Follow Up

Shaunna,

To follow-up to the information requested on the call, the mandatory ten-digit dialing date was extended in area code 812 by emergency order. The Order is attached.

Mr. Nelson followed up on your request for a list on behalf of his company. He doesn't have the communications service providers that area associated with the list. {See attached}

Saffy (jetz Senior Utility Analyst Indiana Utility Regulatory Commission 101 West Washington Street, Suite 1500 E. Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are notthe intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

5

Getz. Sally

From:

Sent: To:

Cc: Subject: Attachments:

All,

Attachment 4

Getz, Sally Friday, July 15, 2016 12:38 PM 'Forshee, Shaunna L [CTO]'; Alan Matsumoto; Aliesha Niebrugge; Alina Rattanasavanh; Allyson Blevins; Amber Collier; Amy Freund; Annalyce Grogan; Anne Chism; Bea McKay; Betty Parks; Bill Westfall; Bob Stewart; Brent Cummings; Brian Appleton; Bryan Medina; Cassandra Milligan; Cathy Capita; Cathy Setser; Charles Coon; Cherry Hill; Christy Permenter; Chuck Watson; Dana Keith; Dana.Crandall@VerizonWireless.com; David Kempf; Dennis Johnson; Desiree Apodaca; Diana Holsapple; Diande Herold; Don Schuemann; Don Schuemann; Douglas Osborne; Ellen Washbon; Elsamma Mathew; Frank Vegel; George Guerra; Jennifer Pyn; Jim Weidman; Jodie Latham; Joe Cocke; John Cummings; John Cummings; Julie Sell; Karen Hoffman; Krohn, Karol; Kathy Michaud; Kathy Smith; Keith Knipstein; Querry, Kendall; Kevin Kernel; Kimberly Gerard; Kyle Bertrand; Laura Dalton; Lisa Tilley; Makita Saloane; Marci Hefley; Margaret Cox; Maria Gonzales; Mark Burns; Martha Niehaus; Mary Richards; Mary Wallace; Wade-Taxter, Megan; Michael Merkler; Michael Tague; Michelle Bowyer; Nicole Winkler; Nicole Winters; Norman Lee; 1aber, Pam; Patrick Phipps; Paul Followell; Paul Nejedlo; Pete McClure; Randy Kiesel; Renee Cagle; Renee Whelan; Richard Coonfield; Riepenkroger, Karen S [CTO]; Rita Schmitz; Robert Crisci; Keen, Ronald; Ruben Galvan; Sarah Bracy; Scott Evans; Scott Stewart; Shannon Suppa; Stephanie Wall; Steve Osborn; Suzy Stout; Teresa Flowers-Grimshaw; Tony Clark; Vincent Paladini; Wayne Milby; Yun Lee Taber, Pam; Roads, Beth Krogel; Querry, Kendall; Veleta, David E RE: Overlay Implementation Call Follow Up Mr. Nelson's List of# with 10-digit signaling problems.xlsx

I did a search on the LNP database on the porting status of Mr. Nelson's list of numbers. Here are my results

attached. If you see question marks that means I could not understand the automated voice well. I would like to fill out this list with contact information and get it to Mr. Nelson so he can get help trouble shooting, but I wanted to get you what I have for now.

Saffy <jetz Principal Utility Analyst Indiana Utility Regulatory Commission 101 West Washington Street, Suite 1500 E.

Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. S-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

From: Forshee, Shaunna L [CTO] [mailto:Shaunna.L.Forshee@sprint.com] Sent: Friday, July 15, 2016 11:53 AM To: Alan Matsumoto <alan.i.matsumoto@centurylink.com>; Aliesha Niebrugge <aniebrugge@seidata.com>; Alina

1

Getz, Sally

From: Sent: To:

Cc: Subject:

Karol,

Attachment 4

Getz, Sally Friday, July 15, 2016 2:05 PM Krohn, Karol; 'Forshee, Shaunna L [CTO]'; Alan Matsumoto; Aliesha Niebrugge; Alina Rattanasavanh; Allyson Blevins; Amber Collier; Amy Freund; Annalyce Grogan; Anne Chism; Bea McKoy; Betty Parks; Bill Westfall; Bob Stewart; Brent Cummings; Brian Appleton; Bryan M~dina; Cassandra Milligan; Cathy Capita; Cathy Setser; Charles Coon; Cherry Hill; Christy Permenter; Chuck Watson; Dana Keith; Dana.Crandall@VerizonWireless.com; David Kempf; Dennis Johnson; Desiree Apodaca; Diana Holsapple; Diande Herold; Don Schuemann; Don Schuemann; Douglas Osborne; Ellen Washbon; Elsamma Mathew; Frank Vegel; George Guerra; Jennifer Pyn; Jim Weidman; Jodie Latham; Joe Cocke; John Cummings; John Cummings; Julie Sell; Karen Hoffman; Kathy Michaud; Kathy Smith; Keith Knipstein; Querry, Kendall; Kevin Kernel; Kimberly Gerard; Kyle Bertrand; Laura Dalton; Lisa Tilley; Makita Saloane; Marci Hefley; Margaret Cox; Maria Gonzales; Mark Burns; Martha Niehaus; Mary Richards; Mary Wallace; Wade-Taxter, Megan; Michael Merkler; Michael Tague; Michelle Bowyer; Nicole Winkler; Nicole Winters; Norman Lee; Taber, Pam; Patrick Phipps; Paul Followell; Paul Nejedlo; Pete McClure; Randy Kiesel; Renee Cagle; Renee Whelan; Richard Coonfield; Riepenkroger, Karen S [CTO]; Rita Schmitz; Robert Crisci; Keen, Ronald; Ruben Galvan; Sarah Bracy; Scott Evans; Scott Stewart; Shannon Suppa; Stephanie Wall; Steve Osborn; Suzy Stout; Teresa Flowers-Grimshaw; Tony Clark; Vincent Paladini; Wayne Milby; Yun Lee Roads, Beth Krogel; Veleta, David E; Taber, Pam; Querry, Kendall RE: Questions -- 317 /463 Overlay Implementation Call Follow Up re Alarm Companies that Can't Meet September Deadline for 10-digit dialing

I will weigh in on one question. Key Commission staff are considering the information we have and continue to gather more information. We are trying to get more facts on the scope of the problem with the alarm companies and share information so the companies serving alarm copy clients with problems implementing ten-digit dialing can perhaps assist the alarm companies or at least determine where the problem is originating.

Sa(fy (jetz Principal Utility Analyst Indiana Utility Regulatory Commission 101 West Washington Street, Suite 1500 E Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. S-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

From: Krohn, Karol Sent: Friday, July 15, 2016 1:21 PM

1

Attachment 4

If that's what's happening, doesn't that mean that there could be other customers served by other providers (i.e., competitive local exchange carriers) who haven't properly prepared for the upcoming change to 10-digit local dialing in the 317/463 NPA?

What is the quickest, easiest & most effective way to reach those other providers? How do the companies who "own" NXXs usually communicate with the providers that port numbers from them?

If 317-NXX owners all have web sites or e-distribution lists they regularly use to communicate quickly with all providers that have ported numbers from them, could all 317-NXX owners be required to notify all such providers to take whatever additional steps are necessary to become 10-digit local dialing compliant and to equip their systems to recognize the new 463 NP A code within the shortest reasonable period of time? (Would that be I week, 48 hours, 30 days-what time frame would be reasonable?)

Even though we're aware of problems identified below, I'm concerned there could be other providers who haven't done everything they need to do to prepare for this transition. If there's a quick way to communicate with all providers using ported numbers, I think we should.

In other states, what steps are taken to ensure notice & instructions are given to providers with ported numbers whose names don't appear on NeuStar's list ofNXX owners in a given NPA?

2.) I also wondered whether NeuStar might be able to send an e-mail to the companies whose NXX projections for the remainder of 2016 are driving the 4th Quarter projected exhaust date for 317. If made aware of a potential problem, would they be able to delay or withdraw their requests?

3.) In one of the early area code relief proceedings, companies that "owned" NXX codes or owned numbers within an NXX-X code were encouraged to voluntarily return any NXX codes or numbering blocks that weren't currently assigned to any customers. The industry's voluntary response was incredibly helpful in extending the lives of Indiana area codes even before the FCC required.1,000-block number pooling. If such an approach could help extend the life of the 317 NP A code, how could that be encouraged? Is that something the IURC might have authority to require?

4.) Is anyone planning to follow-up with the alarm companies to see whether the additional prep time they need could be shortened from 6 to 3 months?

The quickly approaching numbering resource exhaustion date for 317 make this situation more difficult than the one in the 812/930 overlay case.

If a short delay can reduce or eliminate the implementation problems certain alarm companies are experiencing without jeopardizing customers' ability to obtain new numbering resources from their service providers, that would be a "win-win" solution. If that's not possible, the alarm companies identified in Mr. Nelson's letter should be informed that implementation of mandatory 10-digit dialing throughout the 317 NP A will take effect as currently scheduled, without changing any other dates or deadlines.

I haven't run that up the :flag pole at my office yet to see what approach OUCC policy makers believe should be taken. I'm just trying to get a sense of whether there are any possible alternatives that could protect the interests of all customers.

3

Attachment 4

Pete McClure <pmcclure@npacc.net>; Randy Kiesel <randy.kiesel@metronetinc.com>; Renee Cagle <renee.cagle@cinbell.com>; Renee Whelan <rwhelan@blueunlimited.com>; Richard Coonfield <rcoonfield@lightbound.com>; Riepenkroger, Karen S [CTO] <Karen.S.Riepenkroger@sprint.com>; Rita Schmitz <rita.schmitz@centurylink.com>; Robert Crisci <bcrisci@teamhancock.com>; Keen, Ronald <rkeen@oucc.IN.gov>; Ruben Galvan <ruben.galvan@xo.com>; Getz, Sally <SGetz@urc.lN.gov>; Sarah Bracy <sbracy@inteliguent.com>; Scott Evans <evans@seidata.com>; Scott Stewart <scott.stewart@csiweb.com>; Shannon Suppa <ssuppa@onecommunications.com>; Stephanie Wall <swall@smithville.com>; Steve Osborn <so6795@indianapaging.com>; Suzy Stout <suzy@365wireless.net>; Teresa Flowers-Grimshaw <teresa.flowers­grirnshaw@t-mobile.com>; Tony Clark <tclark@seidata.com>; Vincent Paladini <vincent.paladini@twcable.com>; Wayne Milby <wayne.milby@neustar.biz>; Yun Lee <yun.j.lee@verizon.com> Subject: FW: Overlay Implementation Call Follow Up

****This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

More information from Robert Stewart & Sally Getz

Thank you,

Shaunna Forshee Network ProjecUProgram Mgr Ill O: 913-315-9108 / M: 913-220-8742 shaunna.l.forshee@sprint.com Sprint #MoveForward

From: Getz, Sally [mailto:SGetz@urc.IN.gov] Sent: Friday, July 15, 2016 9:49 AM

To: Stewart, Robert <robert.e.stewart@ftr.com>; Forshee, Shaunna L [CTO] <Shaunna.L.Forshee@sprint.com>; George Guerra <gg2395@att.com>

Cc: Roads, Beth Krogel <BKRoads@urc.IN.gov>; Taber, Pam <PTaber@urc.IN.gov>; Querry, Kendall <KQuerryl@urc.IN.gov> Subject: RE: Overlay Implementation Call Follow Up

Yes. Thank you, Bob. This is very helpful.

Mr. Nelson also shared more information about the problem areas. Out of the 21 on his list, 6 of them are commercial and could have a PBX. He said he would personally go check these and let me know. The remainder are residential and he feels certain they have SLT (single line telephones) not capable of blocking dial strings.

Sa{{y <getz Principal Utility Analyst Indiana Utility Regulatory Commission IOI West Washington Street, Suite 1500 E. Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: {317) 232-6758

5

shaunna.l.forshee@sprint.com Sprint #MoveForward

From: Getz, Sally [mailto:SGetz@urc.IN.gov] Sent: Thursday, July 14, 2016 3:19 PM To: Forshee, Shaunna L [CTO] <Shaunna.L.Forshee@sprint.com> Subject: Overlay Implementation Call Follow Up

Shaunna,

Attachment 4

To follow-up to the information requested on the call, the mandatory ten-digit dialing date was extended in area code 812 by emergency order. The Order is attached.

Mr. Nelson followed up on your request for a list on behalf of his company. He doesn't have the communications service providers that area associated with the list. (See attached)

Sa{{y fjetz Senior Utility Analyst Indiana Utility Regulatory Commission IOI West Washington Street, Suite 1500 E Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4{b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

This e-mail may contain Sprint proprietary information intended for the sole use of the recipient(s). Any use by others is prohibited. If you are not the intended recipient, please contact the sender and delete all copies of the message.

This communication is confidential. Frontier only sends and receives email on the basis of the terms set out at http://www.frontier.com/email disclaimer.

7

Attachment 4

<arattanasavanh@inteliquent.com>; Allyson Blevins <a!lyson.blevins@mybrighthouse.com>; Amber Collier <amber.collier@metronetinc.com>; Amy Freund <amy.freund@ymaxcorp.com>; Annalyce Grogan <agrogan@bandwidth.com>; Anne Chism <anne.chism@tdstelecom.com>; Bea McKay <beatrice.mckoy@paetec.com>; Betty Parks <bparks@theparkssolution.com>; Bill Westfall <bwestfall@ninestarconnect.com>; Bob Stewart <robert.e.stewart@ftr.com>; Brent Cummings <bcummings@indigitaf.net>; Brian Appleton <bappleton@ETCl.net>; Bryan Medina <bryan medina@cable.comcast.com>; Cassandra Milligan <cmilligan@sagetelecom.net>; Cathy Capita <cathie.capita@t-mobile.com>; Cathy Setser <cathy.setser@cinbell.com>; Charles Coon <charles.coon@tele­mediasolutions.coop>; Cherry Hill <chill@metropcs.com>; Christy Permenter <christy.permenter@mybrighthouse.com>; Chuck Watson <chuck.watson@verizon.com>; Dana Keith <dana.keith@cinbell.com>; Dana.Crandall@VerizonWireless.com; David Kempf<dkempf@weendeavor.com>; Dennis Johnson <djohnson@weendeavor.com>; Desiree Apodaca <desiree.apodaca@rclec.com>; Diana Holsapple <dholsapple@weendeavor.com>; Diande Herold <dianda.herold@cinbell.com>; Don Schuemann <don.schuemann@twtelecom.com>; Don Schuemann <don.schuemann@level3.com>; Douglas Osborne <dosborne@localaccessllc.com>; Ellen Washbon <ellen.washbon@frontiercorp.com>; Elsamma Mathew <elsamma.mathew@t-mobile.com>; Frank Vegel <fvegel@broadvox.com>; George Guerra <gg2395@att.com>; Jennifer Pyn <jennifer.pyn@t-mobile.com>; Jim Weidman <jweidman@onecommunications.com>; Jodie Latham <ilatham@weendeavor.com>; Joe Cocke <joe.cocke@neustar.biz>; John Cummings <john.cummings@twcable.com>; John Cummings <john.cummings@charter.com>; Julie Sell <julie.sell@ftr.com>; Karen Hoffman <khoffman@jsitel.com>; Kathy Michaud <kathy.michaud@level3.com>; Kathy Smith <ksmith@bandwidth.com>; Keith Knipstein <keith.knipstein@smithville.com>; Querry, Kendall <KQuerryl@urc.IN.gov>; Kevin Kernel <kkernel@gotown.net>; Kimberly Gerard <kgerard@ninestarconnect.com>; Kyle Bertrand <kbertrand@broadvox.com>; Laura Dalton · <laura.r.dalton@verizon.com>; Lisa Tilley <lisa.tilley@ftr.com>; Makita Saloane <makita.saloane@ftr.com>; Marci Hefley <mhefley@weendeavor.com>; Margaret Cox <margaret.cox@centurylink.com>; Maria Gonzales <maria.gonzales@level3.com>; Mark Burns <mark.burns@usamobillty.com>; Martha Niehaus <iniehaus@psci.net>; Mary Richards <mary.richards@windstream.com>; Mary Wallace <maryjo.wallace@cinergymetronet.com>; Wade­Taxter, Megan <MWadeTaxter@urc.IN.gov>; Michael Merkler <mmerkler@lightbound.net>; Michael Tague <tague@americanCLEC.com>; Michelle Bowyer <michelle.bowyer@windstream.com>; Nicole Winkler <nwinkler@bigrivertelephone.com>; Nicole Winters <nicole.winters@windstream.com>; Norman Lee <norrnan.lee@americanmessaging.net>; Taber, Pam <PTaber@urc.IN.gov>; Patrick Phipps <pphipps@peerlessnetwork.com>; Paul Followell <prf@lightbound.net>; Paul Nejedlo <paul.nejedlo@tdstelecorn.com>; Pete McClure <pmcclure@npacc.net>; Randy Kiesel <randy.kiesel@metronetinc.com>; Renee Cagle <renee.cagle@cinbell.com>; Renee Whelan <rwhelan@blueunlimited.com>; Richard Coonfield <rcoonfield@lightbound.com>; Riepenkroger, Karen S [CTO] <Karen.S.Riepenkroger@sprint.com>; Rita Schmitz <rita.schmitz@centurylink.com>; Robert Crisci <bcrisci@teamhancock.com>; Keen, Ronald <rkeen@oucc.IN.gov>; Ruben Galvan <ruben.galvan@xo.com>; Sarah Bracy <sbracy@inteliquent.com>; Scott Evans <evans@seidata.com>; Scott Stewart <scott.stewart@csiweb.com>; Shannon Suppa <ssuppa@onecommunications.com>; Stephanie Wall <swall@smithville.com>; Steve Osborn <so6795@indianapaging.com>; Suzy Stout <suzy@36Swireless.net>; Teresa Flowers-Grimshaw <teresa.flowers-grimshaw@t-mobile.com>; Tony Clark <tclark@seidata.com>; Vincent Paladini <vincent.paladini@twcable.com>; Wayne Milby <wayne.milby@neustar.biz>; Yun Lee <yun.j.lee@verizon.com> Cc: Roads, Beth Krogel <BKRoads@urc.IN.gov>; Veleta, David E <DVeleta@urc.IN.gov>; Taber, Pam <PTaber@urc.IN.gov>; Querry, Kendall <KQuerryl@urc.IN.gov> Subject: RE: Questions -- 317 /463 Overlay Implementation Call Follow Up re Alarm Companies that Can't Meet September Deadline for 10-digit dialing

Karol,

I will weigh in on one question. Key Commission staff are considering the information we have and continue to gather more information. We are trying to get more facts on the scope of the problem with the alarm companies and share information so the companies serving alarm copy clients with problems implementing ten-digit dialing can perhaps assist the alarm companies or at least determine where the problem is originating.

2

Attachment 4

Ruben Galvan <ruben.galvan@xo.com>; Getz, Sally <SGetz@urc.lN.gov>; Sarah Bracy <sbracy@inteliquent.com>; Scott Evans <evans@seidata.com>; Scott Stewart <scott.stewart@csiweb.com>; Shannon Suppa <ssuppa@onecommunications.com>; Stephanie Wall <swall@smithville.com>; Steve Osborn <so6795@indianapaging.com>; Suzy Stout <suzy@365wireless.net>; Teresa Flowers-Grimshaw <teresa.flowers­grimshaw@t-mobile.com>; Tony Clark <tclark@seidata.com>; Vincent Paladini <vincent.paladini@twcable.com>; Wayne Milby <wayne.milby@neustar.biz>; Yun Lee <yun.j.lee@verizon.com> Subject: Questions -- 317 /463 Overlay Implementation Call Follow Up re Alarm Companies that Can't Meet September Deadline for 10-digit dialing

I have a few questions & ideas.

1.) In his e-mail (below), Bob Stewart wrote: "I suspect ... that these numbers have been ported out to another provider and are not serviced or switched by the NXX "owner".

If that's what's happening, doesn't that mean that there could be other customers served by other providers (i.e., competitive local exchange carriers) who haven't properly prepared for the upcoming change to IO-digit local dialing in the 317 I 463 NP A?

What is the quickest, easiest & most effective way to reach those other providers? How do the companies who "own" N:X:Xs usually communicate with the providers that port numbers from them?

If 317-NXX owners all have web sites ore-distribution lists they regularly use to communicate quickly with all providers that have ported numbers from them, could all 317-NXX owners be required to notify all such providers to take whatever additional steps are necessary to become 10-digit local dialing compliant and to equip their systems to recognize the new 463 NPA code within the shortest reasonable period of time? (Would that be 1 week, 48 hours, 30 days - what time frame would be reasonable?)

Even though we're aware of problems identified below, I'm concerned there could be other providers who haven't done everything they need to do to prepare for this transition. If there's a quick way to communicate with all providers using ported numbers, I think we.should.

In other states, what steps are taken to ensure notice & instructions are given to providers with ported numbers whose names don't appear on NeuStar's list ofNXX owners in a given NPA?

2.) I also wondered whether NeuStar might be able to send an e-mail to the companies whose NXX projections for the remainder of2016 are driving the 4th Quarter projected exhaust date for 317. If made aware of a potential problem, would they be able to delay or withdraw their requests?

3.) In one of the early area code relief proceedings, companies that "owned" NXX codes or owned numbers within an NXX-X code were encouraged to voluntarily return any NXX codes or numbering blocks that weren't currently assigned to any customers. The industry's voluntary response was incredibly helpful in extending the lives oflndiana area codes even before the FCC required 1,000-block number pooling. If such an approach could help extend the life of the 317 NP A code, how could that be encouraged? Is that something the IURC might have authority to require?

4.) Is anyone planning to follow-up with the alarm companies to see whether the additional prep time they need could be shortened from 6 to 3 months?

4

Attachment 4

John Cummings <john.cummings@charter.com>; Julie Sell <julie.sell@ftr.com>; Karen Hoffman <khoffman@jsitel.com>; Krohn, Karol <kkrohn@oucc.IN.gov>; Kathy Michaud <kathy.michaud@level3.com>; Kathy Smith <ksmith@bandwidth.com>; Keith Knipstein <kelth.knipstein@smithville.com>; Querry, Kendall <KQuerry1@urc.IN.gov>; Kevin Kernel <kkernel@gotown.net>; Kimberly Gerard <kgerard@ninestarconnect.com>; Kyle Bertrand <kbertrand@broadvox.com>; Laura Dalton <laura.r.dalton@verizon.com>; Lisa Tilley <lisa.tilley@ftr.com>; Makita Saloane <makita.saloane@ftr.com>; Marci Hefley <mhefley@weendeavor.com>; Margaret Cox <margaret.cox@centurylink.com>; Maria Gonzales <maria.gonzales@level3.com>; Mark Burns <mark.burns@usamobility.com>; Martha Niehaus <iniehaus@psci.net>; Mary Richards <mary.richards@windstream.com>; Mary Wallace <maryjo.wallace@cinergymetronet.com>; Wade-Taxter, Megan <MWadeTaxter@urc.IN.gov>; Michael Merkler <mmerkler@lightbound.net>; Michael Tague <tague@americanCLEC.com>; Michelle Bowyer <michelle.bowyer@windstream.com>; Nicole Winkler <nwinkler@bigrivertelephone.com>; Nicole Winters <nicole.winters@windstream.com>; Norman lee <norman.lee@americanmessaging.net>; Taber, Pam <PTaber@urc.IN.gov>; Patrick Phipps <pphipps@peerlessnetwork.com>; Paul Followell <prf@lightbound.net>; Paul Nejedlo <paul.nejedlo@tdstelecom.com>; Pete McClure <pmcclure@npacc.net>; Randy Kiesel <randy.kiesel@metronetlnc.com>; Renee Cagle <renee.cagle@cinbell.com>; Renee Whelan <rwhelan@blueunlimited.com>; Richard Coonfield <rcoonfield@lightbound.com>; Riepenkroger, Karen S [CTO] <Karen.S.Riepenkroger@sprint.com>; Rita Schmitz <rita.schmitz@centurylink.com>; Robert Crisci <bcrisci@teamhancock.com>; Keen, Ronald <rkeen@oucc.IN.gov>; Ruben Galvan <ruben.galvan@xo.com>; Getz, Sally <SGetz@urc.IN.gov>; Sarah Bracy <sbracy@inteliguent.com>; Scott Evans <evans@seidata.com>; Scott Stewart <scott.stewart@csiweb.com>; Shannon Suppa <ssuppa@onecommunications.com>; Stephanie Wall <swall@smithville.com>; Steve Osborn <so6795@indianapaging.com>; Suzy Stout <suzy@365wireless.net>; Teresa Flowers-Grimshaw <teresa.flowers­grimshaw@t-mobile.com>; Tony Clark <tclark@seidata.com>; Vincent Paladini <vincent.paladini@twcable.com>; Wayne Milby <wayne.milby@neustar.biz>; Yun lee <yun.j.lee@verizon.com> Subject: FW: Overlay Implementation Call Follow Up

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

More information from Robert Stewart & Sally Getz

Thank you,

Shaunna Forshee Network Project/Program Mgr Ill 0: 913-315-9108 I M: 913-220-87 42 shaunna.l.forshee@sprint.com Sprint #MoveForward

From: Getz, Sally [mallto:SGetz@urc.IN.gov] Sent: Friday, July 15, 2016 9:49 AM To: Stewart, Robert <robert.e.stewart@ftr.com>; Forshee, Shaunna l [CTO] <Shaunna.L.Forshee@sprint.com>; George Guerra <gg2395@att.com> Cc: Roads, Beth Krogel <BKRoads@urc.IN.gov>; Taber, Pam <PTaber@urc.IN.gov>; Querry, Kendall <KQuerryl@urc.IN.gov> Subject: RE: Overlay Implementation Call Follow Up

Yes. Thank you, Bob. This is very helpful.

6

Teresa Flowers-Grimshaw; Tony Clark; Vincent Paladini; Wayne Milby; Yun Lee Subject: FW: Overlay Implementation Call Follow Up

All,

Attachment 4

As requested, Sally provided the Emergency Order for NPA 812 for your review, along with an email from Mr., Nelson on the TNs that don't complete with 10 digit dialing.

Thank you,

Shaunna Forshee Network ProjecUProgram Mgr Ill 0: 913-315-9108 / M: 913-220-8742 shaunna.l.forshee@sprint.com

Sprint #MoveForward

From: Getz, Sally [mailto:SGetz@urc.lN.gov] Sent: Thursday, July 14, 2016 3:19 PM To: Forshee, Shaunna L [CTO] <Shaunna.l.Forshee@sprint.com> Subject: Overlay Implementation Call Follow Up

Shaunna,

To follow-up to the information requested on the call, the mandatory ten-digit dialing date was extended in area code 812 by emergency order. The Order is attached.

Mr. Nelson followed up on your request for a list on behalf of his company. He doesn't have the communications service providers that area associated with the list. (See attached)

Sa[{y (jetz Senior Utility Analyst Indiana Utility Regulatory Commission 101 West Washington Street, Suite 1500 E. Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

This e-mail may contain Sprint proprietary information intended for 1he sole use of the recipient(s). Any use by others is prohibited. If you are not the intended recipient, please contact the sender and delete all copies of the message.

8

Getz, Sally

From: Sent: To:

Getz, Sally Friday, July 15, 2016 2:44 PM 'NACWJN@aol.com'

Attachment 4

Cc: Taber, Pam; Roads, Beth Krogel; Querry, Kendall; Veleta, David E; Stephan, Carol; Wade­Taxter, Megan

Subject: RE: 317 overlay

Mr. Nelson,

I wanted to give you an update on our progress. I took your list of numbers and I am preparing a spreadsheet to show the company that serves each phone number and contact information for that company. I hope to get you that before I leave today. Could you provide or have the other alarm companies you listed send a list with their numbers not able to achieve ten-digit dialing as well?

Commission staff is trying to understand the scope of the problem. You may be aware that there was a similar problem when area code relief was implemented in 812 (southern Indiana). The Commission did end up extending the mandatory ten-digit dialing deadline by a few months after having a technical conference with communications providers serving the affected area code and the alarm company which had implementation problems. However, 317 doesn't have as much leeway as 812 did. Based on current projections, 317 should be at or close to exhaust by 4th Quarter 2016. That is part of the reason why we need a good understanding of the scope of the problem. I'm sending information to the Overlay Implementation Committee so they can advise on what may be the source of the problem.

By the way, I appreciate your kind words.

Sa{(y (jetz Prjncipal UdHty Analyst Indjana UdHty Regulatory Commission 101 West Washjngton Street, Sufre 1500 E Indianapolis, Indjana 46204-3407 Telephone: (317) 234-1543 Fax: (317} 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. S-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

From: NACWJN@aol.com [mailto:NACWJN@aol.com]

Sent: Friday, July 15, 2016 9:32 AM

To: Getz, Sally <SGetz@urc.IN.gov>

Subject: Re: 317 overlay

****This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Sally,

1

Getz, Sally

From: Sent:

Getz, Sally Friday, July 15, 2016 5:16 PM 'NACWJN@aol.com'

Attachment 4

To: ·Cc: Subject:

Taber, Pam; Roads, Beth Krogel; Veleta, David E; Querry, Kendall; Wade-Taxter, Megan RE: 317 overlay

Attachments: #with 10-digit signaling problems- Nelson Alarm.xlsx

Mr. Nelson,

To the best of my ability, I've researched the service provider and contact info. for your problem reprogramming issues. The phone numbers are usually the NOC (network operating center) of the phone service provider. I've also provided additional information about the code holder and whether your customers' numbers have been ported. Some of the information is incomplete and I will likely refine and update next week. But for now I hope this is helpful.

Your concerns are front and center in the Communications Division here. I will send your email below to the instrumental people here on this issue.

Sa{[y (jetz Principal Utility Analyst Indiana Utility Regulatory Commission 101 West Washington Street, Suite 1500 E. Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Jnd. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

From: NACWJN@aol.com [mailto:NACWJN@aol.com] Sent: Friday, July 15, 2016 3:47 PM To: Getz, Sally <SGetz@urc.IN.gov> Subject: Re: 317 overlay

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Sally,

I'll do my best to get lists from the other Companies. After a few site visits just today to several of our problems related to commercial accounts, I did find that their blocking was "probably" related to the telephone equipment provider or their telephone dial tone provider. In many cases, these are different companies. We are working as diligently as is possible to get 100% finished by Sept. 16th. Whatever consideration the Alarm Industry can get on a time extension would help. Particularly since we are dealing with life safety emergency signaling.

Sincerely, Bill Nelson

1

Getz, Sally

From: Sent: To: Subject:

Getz, Sally Thursday, July 14, 2016 10:12 AM 'NACWJN@aol.com' RE: 317 overlay

Attachment 4

Let me discuss this with my director on the Commission members who presided over the Order on the area code relief case.

From: NACWJN@aol.com [mailto:NACWJN@aol.com] Sent: Thursday, July 14, 2016 10:00 AM To: Getz, Sally <SGetz@urc.IN.gov>; KEVIN.DAYHOFF@NELSONALARM.COM; dnikrant@nelsonalarm.com Cc: josh@circlecitya I arm .com; jack@circlecitya!arm.com; mike@guardhousesecurity.com; jim@guardhousesecurity.com; kmaples@stanleyworks.com; dave.jones2@sbdinc.com Subject: 317 overlay

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Hello Sally,

Re: Cause# 44513

On behalf of the Electronic Security Association of Indiana I am requesting the Utility Commission issue an order extending the 7 or 10 digit dialing period for an additional six months until March 17, 2017

There has been difficulty with many electronic life safety security companies to get the re programming done on all alarm life safety systems. As would be expected, there is troubles that originates from both the LEC side of the dialing ability as well as the Alarm Companies being overwhelmed with the volume of site visits necessary to add the 1 O digit dialing strings into alarm equipment.

I personally have a listing of NPA-NXX that will not allow 10 digit dialing due to LEC problems as we speak.

This is of vital importance because of the nature of our businesses. We protect property but more importantly people from life safety situations such as fire and medical emergency.

Here is a brief list of just the local companies that will not be able to meet the September 17th, 2016 deadline.

Feel free to contact anyone listed.

- Nelson Alarm Company, Bill Nelson: 317-255-2125

- General Alarm Company, Bill Moyer: 317-925-8915

- J.C. Alarm Company, Kevin (central station manager) 317-333-6580

- Multiguard Alarm & Security, David Petker: 317-844-8116

- Circle City Alarm: Josh Jordan: 317-542-7087

Aggregately, these Companies alone represent thousands of life safety systems that will cease to operate without a time extension.

I hope we can have a swift and agreeable solution to this very very important life safety issue.

1

Getz, Sally

From: Sent: To: Subject:

Shaunna, George,

Getz, Sally Thursday, July 14, 2016 11:41 AM 'Forshee, Shaunna L [CNO)'; George Guerra FW: 317 overlay

Attachment 4

I hate to be the bearer of bad news, but I just received this email today from ESA Alarm Association that several alarm companies are claiming they are not ready for mandatory 10-digit dialing on Sept. 17. I thought this should be discussed on the call this afternoon. I don't know yet how this will be handled procedurally. Please see email below:

Sa{fy (ietz Pr.incipal Utility Analyst Indiana U6lity Regulatory Commission 101 West Washington Street, Suite 1500 E. Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. S-14-3-4(b) ahd is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

From: NACWJN@aol.com [mailto:NACWJN@aol.com] Sent: Thursday, July 14, 2016 10:00 AM To: Getz, Sally <SGetz@urc.IN.gov>; KEVIN.DAYHOFF@NELSONALARM.COM; dnikrant@nelsonalarm.com Cc: josh@circlecityalarm.com; jack@circlecityalarm.com; mike@guardhousesecurity.com; jim@guardhousesecurity.com; kmaples@stanleyworks.com; dave.jones2@sbdinc.com Subject: 317 overlay

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email.****

Hello Sally,

Re: Cause# 44513

On behalf of the Electronic Security Association of Indiana I am requesting the Utility Commission issue an order extending the 7 or 10 digit dialing period for an additional six months until March 17, 2017

There has been difficulty with many electronic life safety security companies to get the re programming done on all alarm life safety systems. As would be expected, there is troubles that originates from both the LEC side of the dialing ability as well as the Alarm Companies being overwhelmed with the volume of site visits necessary to add the 10 digit dialing strings into alarm equipment.

I personally have a listing of NPA-NXX that will not allow 10 digit dialing due to LEG problems as we speak.

1

Getz, Sally

From: Sent: To: Subject:

Geti:, Sally Thursday, July 14, 2016 3:59 PM 'NACWJN@aol.com' RE: 317 overlay

Attachment 4

Thank you. I will forward this to the Area Code Implementation committee so perhaps they can shed some light on this

problem.

From: NACWJN@aol.com [mailto:NACWJN@aol.com]

Sent: Thursday, July 14, 2016 3:53 PM

To: Getz, Sally <SGetz@urc.IN.gov> Subject: Re: 317 overlay

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Sally,

Attached is the list that only Nelson Alarm has from working these the last 8 weeks. The LEC's servicing these numbers are not known to us. We do not have any list of specific LEC's that have 10 digit dialing problems, but some other alarm companies may. I will check.

TX, Bill Nelson

In a message dated 7/14/2016 3:26:41 P.M. Eastern Daylight Time, SGetz@urc.IN.gov writes:

Mr. Nelson,

As soon as possible, could you provide me with the list of NPA-NXX's where ten-digit dialing isn't working?

Also, if you have a list of specific telecommunications companies where 10-digit dialing is the problem, that

information will help us. I assume NPA-NXX's vary depending upon the company that is providing the local

exchange service to your clients.

Sa((y (jetz

Principal Utility Analyst

Indiana Utility Regulatory Commission

1

Getz, Sally

From: Sent: To: Subject: Attachments:

Shaunna,

Getz, Sally Thursday, July 14, 2016 4:19 PM 'Forshee, Shaunna L [CNO]' Overlay Implementation Call Follow Up 44233 Emergency Order 8-6-14.pdf; Re: 317 overlay

Attachment 4

To follow-up to the information requested on the call, the mandatory ten-digit dialing date was extended in area code 812 by emergency order. The Order is attached.

Mr. Nelson followed up on your request for a list on behalf of his company. He doesn't have the communications service providers that area associated with the list. (See attached)

Saffy <jjetz Senior Utility Analyst Indiana Utility Regulatory Commission 101 West Washington Street, Suite 1500 E Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure. under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

1

Attachment 4

Indianapolis, Indiana 46204-3407

Telephone: (317) 234-1543

Fax: (317) 232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4{b) and· is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

From: NACWJN@aol.com [mailto:NACWJN@.acil.com]

Sent: Thursday, July 14, 2016 3:53 PM To: Getz, Sally <SGetz@urc.IN.gov> Subject: Re: 317 overlay

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Sally,

Attached is the list that only Nelson Alarm has from working these the last 8 weeks. The LEC's servicing these numbers are not known to us. We do not have any list of specific LEC's that have 1 O digit dialing problems, but some other alarm companies may. I will check. ·

TX,

Bill Nelson

In a message dated 7/14/2016 3:26:41 P.M. Eastern Daylight Time, SGetz@urc.IN.gov writes:

Mr. Nelson,

2

Attachment 4

****This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Hello Sally,

Re: Cause#44513

On behalf of the Electronic Security Association of Indiana I am requesting the Utility Commission issue an order extending the 7 or 1 O digit dialing period for an additional six months until March 17, 2017

There has been difficulty with many electronic life safety security companies to get the re programming done on all alarm life safety systems. As would be expected, there is troubles that originates from both the LEG side of the dialing ability as well as the Alarm Companies being overwhelmed with the volume of site visits necessary to add the 10 digit dialing strings into alarm equipment.

I personally have a listing of NPA-NXX that will not allow 10 digit dialing due to LEG problems as we speak.

This is of vital importance because of the nature of our businesses. We protect property but more importantly people from life safety situations such as fire and medical emergency.

Here is a brief list of just the local companies that will not be able to meet the September 17th, 2016 deadline.

Feel free to contact anyone listed.

- Nelson Alarm Company, Bill Nelson: 317-255-2125

- General Alarm Company, Bill Moyer: 317-925-8915

- J.C. Alarm Company, Kevin (central station manager) 317-333-6580

4

Getz. Sally

From: Sent: To: Subject:

Mr. Nelson,

Getz, Sally Thursday, July 14, 2016 5:14 PM 'NACWJN@aol.com' RE: 317 overlay

I have given your information to key members of the Commission and Overlay Implementation

Attachment 4

Committee. You should be aware that problems with ten-digit dialing could be with the telephone equipment provider, or perhaps a PBX system if it's a large business customer, and may not necessarily be coming from the LEC. It would be a good idea to know what communications company serves each of your customers having issues. I can provide you with contacts for communications service providers, once I know who they are, to help you trouble shoot.

Sa{{y (jetz Principal Utility Analyst Indiana Utility Regulatory Commission 101 West Washington Street, Suite 1500 E. Indianapolis, Indiana 46204-3407 Telephone: (317) 234-1543 Fax: (317)232-6758

Confidentiality Notice: This e-mail transmission may contain deliberative, confidential, or other legally privileged information that is not subject to public disclosure under Ind. Code Sec. 5-14-3-4(b) and is intended only for the individual or entity named in the e-mail address. If you are not the intended recipient, you are hereby notified that any disclosure, c~pying, distribution, or reliance upon the contents of this e-mail is strictly prohibited.

From: NACWJN@aol.com [mailto:NACWJN@aol.com]

Sent: Thursday, July 14, 2016 3:53 PM To: Getz, Sally <SGetz@urc.IN.gov> Subject: Re: 317 overlay

**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Sally,

Attached is the list that only Nelson Alarm has from working these the last 8 weeks. The LEC's servicing these numbers are not known to us. We do not have any list of specific LEC's that have 10 digit dialing problems, but some other alarm companies may. I will check.

TX, Bill Nelson

In a message dated 7/14/2016 3:26:41 P.M. Eastern Daylight Time, SGetz@urc.IN.gov writes:

I Mr. Nelson,

1

Attachment 4

****This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****

Hello Sally,

Re: Cause # 44513

On behalf of the Electronic Security Association of Indiana I am requesting the Utility Commission issue an order extending the 7 or 10 digit dialing period for an additional six months until March 17, 2017

There has been difficulty with many electronic life safety security companies to get the re programming done on all alarm life safety systems. As would be expected, there is troubles that originates from both the LEC side of the dialing ability as well as the Alarm Companies being overwhelmed with the volume of site visits necessary to add the 1 O digit dialing strings into alarm equipment.

I personally have a listing of NPA-NXX that will not allow 10 digit dialing due to LEC problems as we speak.

This is of vital importance because of the nature of our businesses. We protect property but more importantly people from life safety situations such as fire and medical emergency.

Here is a brief list of just the local companies that will not be able to meet the September 17th, 2016 deadline.

Feel free to contact anyone listed.

- Nelson Alarm Company, Bill Nelson: 317-255-2125

- General Alarm Company, Bill Moyer: 317-925-8915

- J.C. Alarm Company, Kevin (central station manager) 317-333-6580

3

Attachment 5

Attachment 5 Draft Minutes prepared by Implementation Committee

Overview of the IN 317 / 463 Area Code Overlay Implementation:

Pursuant to the April 8, 2015 decision by the Indiana Utility Regulatory Commission (IURC) in Cause No. 44513, to overlay the 317 NPA. The 317 NPA generally covers Central Indiana and the new 463 NPA will serve the same geographic area currently served by the existing 317 NPA. Following table summarizes the key implementation dates:

Activitv Key Date Network Preparation Begins September 19, 2015 Start of permissive 10-diqit dialinq March 19, 2016 Start of mandatory 10-digit dialing September 1 7, 2016 New 463 NPA Code Activation October 17, 2016 Earliest date central office codes in the new NPA August 12, 2016 may be ordered throuqh NANPA

Date: July 25, 2016

Time: 9:00am - 10:00am {Pacific Time) 12:00 pm ET

Bridge Number: 888 878-7416

Access Code: 5867144

Agenda: o Commission Staff and Presiding Officers for the 317 Area Code Relief Order met to discuss the

alarm association and the OUCC's concerns which were shared in numerous emails last week. The Commission would like the Overlay Implementation Committee to schedule a conference call early next week so we can discuss these concerns in more detail and get a closer estimate of the exhaust date for area code 317.

0

o Report on NXXs remaining in 317 NPA • 8 NXX.s available; YTD = 12; 1 in the pipeline, with 12 forecasted for Pooling • 2015: 16 codes assigned • 2014: 25 codes assigned • 2013: 16 codes assigned

o Open Discussion • Carol Stephan, Commission chair, opened the meeting with questions

regarding our exhaust situation and what amount of an extension could be reasonable. There was discussion around the NRUF exhaust date remaining constant for 4th Quarter 2016, it would be best to have the Overlay implemented prior to the holiday sales starting around the Thanksgiving season. The date of mid-October or November was presented and it was agreed October would be best to meet the holiday sales season. There was no objection from the industry on an October mandatory dialing date. We looked at the calendar and decided to recommend October 15, 2016 as the new mandatory dialing date,

Attachment 6

Attachment 6 Memorandum

To: David Veleta, Presiding Officer in Cause No. 44513

From: Jeremy Comeau, Assistant General Counsel, Indiana Utility Regulatory Commission

Re: Memorandum Disclosing Oral Ex Parte Communications occurring on July 25, 2016

Summary of Issue Administrative rule 170 IAC 1-1.5-6(a) requires the disclosure of ex parte communications. Specifically, this memorandum includes the substance of all oral communications received, all oral responses made, and the identity of each person from whom an ex parte communication was received.

Identification of Parties The following external parties participated in the July 25, 2015, meeting of the 317 /462 Overlay Implementation Committee:

• George Guerra, AT&T • Shaunna Forshee, Sprint • Allyison Blevins, Brighthouse • Christy Permenter, Brighthouse • Margaret Cox, CenturyLink • Alan Motsumoto, CenturyLink • Rita Schmitz, CenturyLink • Stacy Hurt, Charter • Dana Keith, Cincinnati Bell • Amber Collier, Cinergy d/b/a Metronet • Dennis Johnson, Endeavor Communications • Makita Salone, Frontier • Bob Stewart, Frontier • Lisa Tilley, Frontier • Brent Cummings, Indigital Telecom • Karol Krohn, IOUCC, • Wayne Milby, NeuStar • Joe Cocke, NeuStar • Kim Gerard, NineStar Connect • Karen Riepenkroger, Sprint • Anne Chism, TDS Telecom • Paul Nejedlo, TDS Telecom • Terri Flowers-Grimshaw, T-Mobile • Chuck Watson, Verizon • Yun Lee, Verizon • Laura Dalton, Verizon • Dana Crandall, Verizon Wireless • Nicole Winters, Windstream

Page 1

The following Commission staff attended the July 25, 2015, meeting of the 317/462 Overlay Implementation Committee:

• Carol Stephan - Commission Chair • Robert Veneck - Executive Director, Technical Operations • David Veleta - Administrative Law Judge • Pam Tabor - Director, Communications Division • Sally Getz - Principal Analyst • Kendall Querry - Utility Analyst • Jeremy Comeau-Assistant General Counsel

Summary of Substantive Communications Commission staff informed the Committee that certain alarm companies have raised concerns regarding their ability to get all of their customers reprogrammed to IO-digit dialing before mandatory dialing begins on September 17, 2016. Commission staff inquired as to when exhaustion of the 317 area code would occur. The industry participants responded that exhaustion was still likely in the 4th quarter, 2016. The holidays may increase the uptake rate resulting in possible exhaustion in November, 2016.

Commission staff informed the Committee that if Cause No. 44513 is reopened and a determination made by the Commission on whether an extension of time for mandatory 10 digit dialing is appropriate, it would be helpful for industry participants to discuss among themselves a possible modified milestone schedule with revised customer notices and deadlines. Industry participants discussed possibilities for a modified schedule. The Commission staff made clear that that Commission would have to consider any recommendation in the context of a public hearing with notice to all parties, and that the Commission could not make a decision on any proposal until that time.

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