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OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn Ward, Principle Systems Analyst, Indiana University Purdue University Indianapolis Steve Foehr, Director of Application Services, Rhode Island Network for Educational Technology Janice Smith, Consultant, Three Canoes Consulting Tiffany Marra, Project Manager, Univeristy of Michigan Noah Botimer, ePortfolio Technical Lead, University of Michigan

OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Page 1: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

OSP User Experience: Current Examples and Calls for Future

CollaborationTeggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech

Lynn Ward, Principle Systems Analyst, Indiana University Purdue University IndianapolisSteve Foehr, Director of Application Services, Rhode Island Network for Educational Technology

Janice Smith, Consultant, Three Canoes ConsultingTiffany Marra, Project Manager, Univeristy of Michigan

Noah Botimer, ePortfolio Technical Lead, University of Michigan

Page 2: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Introductions

July 2009

Teggin Summers Assistant Director of Electronic Portfolio Initiatives, Virginia Tech

Lynn Ward Principle Systems Analyst, Indiana University Purdue University Indianapolis

Steve Foehr Director of Application Services, Rhode Island Network for Educational Technology

Janice Smith Consultant, Three Canoes Consulting 2009 Sakai Fellow

Tiffany Marra Project Manager, University of Michigan

Noah Botimer ePortfolio Technical Lead, University of MichiganSakai Product Council, Member

Page 3: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Panel Objectives

• Share a wide variety of the user experiences we have encountered

• Start a conversation to discuss how we might broaden the OSP community to include more discussion of user experience (and perhaps teaching & learning?)

July 2009

Page 4: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Brief History of OSP at Virginia Tech

• OSP tools integrated into our instance of Sakai (“Scholar”) since 2003

• Virginia Tech OSP system based on the University of Michigan Scaffolding Portfolio• However, we have extended the schemes,

layouts, navigation capability, and functions of the UMSCP to satisfy our local needs

July 2009

Page 5: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Different Uses for our eP Tools

• eP@VT• Learning, Assessment, and Professional

Development• Training for Academic Support Groups• Co-curricular ePortfolios

July 2009

Page 6: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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eP@VT

July 2009

Page 7: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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eP@VT

July 2009

Page 8: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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eP@VT

July 2009

Page 9: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Learning, Assessment, & Professional Development

July 2009

Page 10: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Learning, Assessment, and Professional Development

July 2009

Page 11: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Learning, Assessment, and Professional Development

July 2009

Page 12: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Learning, Assessment, and Professional Development

July 2009

Page 13: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Learning, Assessment, and Professional Development

July 2009

Page 14: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Training for Academic Support Groups

July 2009

Page 15: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Co-curricular ePortfolios

July 2009

Page 16: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Challenges Our Users Have Encountered

• Definitely affected by the form slow down issue (with the help of Michigan, we found a solution to this)

• Multiple tools in multiple sites leads to confusion

• FCK Editor• “Submitting evidence” can be confusing

July 2009

Page 17: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Additional Steps to Facilitate Use

• Documentation

• Videos• Coordination with our support groups

(i.e., Innovation Space)

• Channel student energy

• Website: http://eportfolio.vt.edu July 2009

Page 18: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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OSP AND PROGRAM ASSESSMENT:LOWERING THE BAR TO PARTICIPATIONLynn Ward, Principle Systems AnalystIndiana University

July 2009

Page 19: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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OSP Use @IU

• > 20 active portfolio projects underway, many in professional schools

• Majority focus on outcomes assessment at the program level

• Some disciplines (Education, Nursing, Visual Communication) embrace portfolio pedagogies

• Others (Engineering, Computer Science) do not)

July 2009

Page 20: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Barriers to Adoption @ IU

• Difficult to achieve faculty consensus and buy-in across entire program

• Perceptions that application is too complicated, difficult to use

• Concerns about faculty workload• Reports and templates require custom

programming

July 2009

Page 21: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Removing the Barriers

• Difficult to achieve faculty consensus and buy-in across entire program

• Perceptions that application is too complicated, difficult to use

• Concerns about faculty workload• Reports and templates require custom

programming

July 2009

Page 22: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Design and Development Goals

• Simplicity - simplify workflows for all roles, especially faculty and student participation in program assessment projects

• Flexibility - accommodate a wide range of approaches to portfolio use and assessment

• Standardization – define and implement standards to facilitate reporting

July 2009

Page 23: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Simplified Workflowfor Program Assessment

Instructor and student never leave course site/tools:1. Coordinator associates course site(s) with portfolio

site2. Students in associated site automatically added to

portfolio site3. Instructors create and link assignments to matrix

cells4. Students submit linked assignments5. Evaluator(s) review and evaluate linked assignment

submissions.6. Report results

July 2009

Page 24: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Associate Course Sites

1

2

Page 25: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Roster Syncing

July 2009

Page 26: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Roster Sync Auto Groups

July 2009

Page 27: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Synced Roster

July 2009

Page 28: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Instructor Links an Assignment: 1

July 2009

Page 29: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Instructor Links an Assignment: 2

July 2009

Page 30: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Student Submits Assignment

July 2009

Page 31: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Submitted Assignment in Matrix: 1

July 2009

Page 32: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Submitted Assignment in Matrix: 2

July 2009

Page 33: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Submitted Assignment in Matrix: 3

July 2009

Page 34: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Evaluating Linked Assignments

• Add evaluator(s) to class group in portfolio site

• Convert cell to pending for entire class

July 2009

Page 35: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Pending Cells in Evaluations Tool

July 2009

Page 36: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Evaluations can be hidden…

from students

July 2009

Page 37: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Evaluation can be hidden…

from other evaluators

July 2009

Page 38: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Report and Analyze Results

July 2009

Page 39: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Additional Workflow Support

• Participant can “request feedback”• Email notifications:

• For Reviewer when Participant requests feedback

• For Evaluator when Participant Submits for Evaluation

• For Participant when feedback or evaluation is added to cell.

July 2009

Page 40: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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Future Directions

• Evaluation directly within Assignments tool• Enable linking in other Sakai tools• Long term storage for all portfolio evidence, including

linked items• Improved scalability and performance • Advanced and custom reporting• Advanced multimedia support (including a turn-key

video solution) • Simplified site management and scaffolding authoring

tools.

July 2009

Page 41: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

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RI Proficiency Based Graduation Requirements

• Standards Based• Applied Learning

• Problem solving, critical thinking, research, communication, and reflection/evaluation

• Student choice/Responsibility• Proficiency for Graduation

July 2009

Page 43: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Ballston Spa Central School DistrictOSP Implementation

Janice Smith Three Canoes Education Consultant

Page 44: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Ballston Spa Central School District

• BSCSD located near Albany, New York• Hands-on coordination by Superintendent

Joe Dragone, Ph.D.• Planning group includes:

• IT Coordinator• School Principals• Lead Teachers for Each Grade• Guidance Counselors

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Page 45: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Project Background / History

• IBM Innovation Retreat in Albany in 2007

• October 22nd 2008 IBM Open Education Services Briefing

• December 4th 2008 OSP / Site Visit in RI (RINET)

• Spring 2009 Phase I Ballston Spa Competency Mapping

• Summer 2009 Phase II OSP Customization

• Future / TBD – OSP Training/Support & Staff Professional Development

Page 46: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

BSCSD Competency Mapping ProjectHigh Level Project Plan

Mar - April Sept -Nov Jan - Mar April - TBD

Phase IPreparatory: a) gather information; b) determine work plan and responsibilities; c) perform mapping activities On-site Mapping Activity meetingsFollow-up activities for finalization and delivery of Competency Mapping Report

Phase IIRequirement GatheringOSP Design and Customization

Reports

Phase IIIDocumentation and Creation of Training Materials

On-site Function and Technical Training

Phase IVFollow-on Support

On-site Mapping Activity meetings

Project Months 2009 - 2010

Page 47: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Competency Mapping Project Phases

• Phase I Curriculum Mapping• Mapping BSCSD Graduate Competencies to

NYS Performance Indicators• Mapping NYS Performance Indicators to BSCSD

9th Grade ELA and 5th Grade curriculum • Phase II Sakai/OSP Customization

• 9th Grade ELA (English Language Arts)• 5th Grade (4 integrated content areas)

Page 48: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Phase I Deliverables: Curriculum Maps

9th Grade English Language Arts Curriculum Map9th Grade ELA NYS Performance Indicator Code

9th Grade ELA NYS Performance Indicator Text

Ballston Spa Central School District Graduate Competencies

Sample Topics / Activities

Sample ELA Assessments

Available Resources

5th Grade Curriculum Map5th Grade NYS Performance Indicator Code

5th Grade NYSPerformance Indicator Text

Ballston Spa Central School District Graduate Competencies

Sample Topics / Activities

Sample 5th Grade Assessments

Available Resources

Plus calendar component

Page 49: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Phase II Project Objectives

• Gather OSP requirements via Ballston Spa site visit

• Confirm OSP requirements via follow-up report

• Design OSP data structures according to requirements

• Set up OSP data structures and workflow on the Ballston Spa server (running rSmart Sakai CLE)

• Conduct on-site user acceptance testing

Page 50: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

OSP Workflow Design

PortfolioSite

GoalSite

Assignments

Goal 2Portfolio

Report

Goal 1

Goal 3

Matrix ReflectionForm

GraduateCompetencies

EvaluationForm

NYS PerformanceIndicators

Page 51: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Portfolio and Goal Sites

Portfolio sites for each grade level course and class

Goal sites (using project sites) for each grade level

Page 52: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Assignments

• Assignments preloaded in draft form according to grade level curriculum maps

• Assignments linked to NYS Performance Indicators• Teachers select and flesh out assignments• Students complete and submit assignments

Page 53: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Matrices and Forms

• Submitted assignments appear in matrix cells according to BSCSD Graduate Competencies mapped to linked NYS Performance Indicators

• Students reflect upon their work for each Graduate Competency and submit reflection cells for evaluation

• Teachers use evaluation forms and evaluations tool to rate and comment on student work for each Graduate Competency

Page 54: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Portfolio Templates

• Students create a portfolio to share their work on BSCSD Graduate Competencies

• Exact design of portfolio template for each grade level to be determined• Students will be able to display their matrix reflections and evaluations in

relation to assignments and other artifacts for each Graduate Competency

Page 55: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Reporting Options

Plans for BSCSD Reporting• Fall 2009 – Community development work will allow

direct query of form information for reporting• Reports design will focus on student mastery of BSCSD

Graduate Competencies accessed via evaluation forms• Reports will include data on

• Individual students• Aggregation of all students within

• Each course• Each grade level within and across schools• Each school• Across the Ballston Spa Central School District

Page 56: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Administrative Concerns:

• My Workspace Tools• Fewer to begin

with• User account

features• No use of email

(point to nowhere to begin)

• Read-only account tool

• Teacher collaboration sites• Sharing of

assignments• Communication

tools

Page 57: OSP User Experience: Current Examples and Calls for Future Collaboration Teggin Summers, Assistant Director ePortfolio Initiatives, Virginia Tech Lynn

Looking to the Future

• Proof of concept project• Intention to expand to more grade levels• Importance of teacher and student buy-in

• 9th grade ELA• 5th grade

• Modeling use of Sakai/OSP for K-12• Making customized OSP data structures

available to similar K-12 projects

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Contact Us

July 2009

Teggin Summers Assistant Director of Electronic Portfolio Initiatives, Virginia [email protected]

Lynn Ward Principle Systems Analyst, Indiana University Purdue University Indianapolis [email protected]

Steve Foehr Director of Application Services, Rhode Island Network for Educational [email protected]

Janice Smith Consultant, Three Canoes Consulting 2009 Sakai [email protected]

Tiffany Marra Project Manager, University of [email protected]

Noah Botimer ePortfolio Technical Lead, University of MichiganSakai Product Council, [email protected]