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Our TDRp JourneyFebruary 2018Amy Graft, PhD
Learning Campus AmericasRestricted © Siemens AG 2018
Restricted © Siemens AG 2018 TDRp Conference 2018
Our Journey in TDRp
• Who We Are
• How We Discovered TDRp
• Where We Started
• Where We Are Today
• Lessons Learned
• What’s Next
Restricted © Siemens AG 2018 TDRp Conference 2018
Siemens will continue to deploy its innovative technologies to meet America’s greatest challenges, particularly in the fields of:
INFRASTRUCTURE POWER GENERATION & MANAGEMENT
MOBILITY INDUSTRIAL MODERNIZATION
MEDICAL SOLUTIONS
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50,000 EMPLOYEES STRONG
MORE THAN 60 MANUFACTURING SITES
OVER $5 BILLION IN ANNUAL EXPORTS
MORE THAN $1 BILLIONINVESTED IN R&D ANNUALLY
OVER $50 MILLIONINVESTED IN WORKFORCE TRAINING ANNUALLY
800,000 U.S. JOBSLINKED TO SIEMENS’ FY15 GLOBAL BUSINESS OPERATIONS
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Product SchoolsTraining for products, services, solutions
• Support Center and Training Center
• Power Academy• Healthcare Training
Center
Product-related Learning
Global Learning Campus is the business learning part of the comprehensive Siemens learning portfolio
Siemens Professional Education (SPE)
Vocational Learning
Global Learning Campus + 30 Learning Campus Units & Partners serving 58 countries
• Training• Customized
offerings• Organizational
development projects
Business-related Learning
Siemens LeadershipExcellence (SLE)• Five levels of
management courses
• Alumni courses• Nomination via HR
Siemens LEADERSHIP EXCELLENCE
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Learning Campus at Siemens
Learning Campus global network prior to 2/1/18
Learning Campus Unit
FSS Learning AdministrationLearning Campus Partner
USA
Brazil
Singapore
China
India
United Arab Emirates
United KingdomFrance
Denmark
Belgium
Germany
AustriaSwitzerland
Netherlands
Restricted © Siemens AG 2018 TDRp Conference 2018
Learning Campus US Team
Learning Partner—General Business , Lean Mgt & Mfg
Chris Graham
Allison DeTitto
Learning Partner—Sales, AM, & Presentations
Division Business Contact for DF/PD/BT
Kristin Wagner
Amy GraftJordan Baskins
Learning Strategy—Finance, SCM
Learning Partner—Finance
Jessica WilliamsLearning Partner—General Mgmt & Leadership
Division Business Contact for CC/SFS
Casper MoerckLearning Strategy—Technologist
Learning Partner—Digitalization
Learning Partner—R&D, SCM and Custom Learning Events
Division Business Contactfor EM/MO
Learning Strategy—CRM, Portfolio
Learning Partner—Qual & Prod Mgt, Proj. Mgmt, Cust.Serv, HR Division Business Contact for PG/PS
Head of Learning Campus US
Division Business Contact for Healthineers
Lisa Lang
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How We Discovered TDRp
• Started with a conference session…
• And a business driver to become self-funded…
• Which led to a Workshop and drafted measurement goals
Restricted © Siemens AG 2018 TDRp Conference 2018
Where We Started – Forecasting and Re-forecasting
Forecasting has been the key to our success as a self-funded organization
Forecast
• Annual needs analysis, includes standard offerings and identifies gaps
• Input from multiple stakeholders (HR, Business Leaders, Business Communities)
• Sets baseline for year/budget
Re-forecasting
• Monthly process, includes reconciliation of program budgets
• New programs (number of participants, cost, etc.)
• Cancelled programs
• Business changes (travel restrictions, merger, etc.)
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Where We Started – What and How to Measure
What Should We Measure?• Quality and impact• Efficiency• Strategic programs linked to KPIs
How Can We Measure It?• Needed better data collection tools• Had to create TDRp templates for our
business goals• Worked with customer to identify goals
for strategic program.
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Where We Are Today
• New data collection tools/process
• Implemented TDRp with strategic sales program
• Drafted TDRp templates and process for CRM team
• Started measurements library
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What We Learned
• Just start
• It’s a change, continual support
• Provide data when you are ready
• Adapt to business needs
• Re-evaluate your measures
• Don’t try to boil the ocean
• Positive feedback from the business
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Continuing on Our Journey
• Learning Campus Americas
• Launch TDRp with new team members
• Re-evaluate our metrics, finish metrics library
• Increase use of business KPIs in training
• Optimize and maximize our use of Metrics That Matter™
Restricted © Siemens AG 2018 TDRp Conference 2018
Amy Graft, PhD, PMPPrincipal Learning PartnerSiemens Learning Campus, Americas
Phone: 407-430-6958E-mail: [email protected]
