Packing Standard Npg

NPG Compliance Manual

Updated: February 18, 2011

NPG COMPLIANCE MANUAL 2/18/2011

2

SECTION 1 INTRODUCTION...........................................................................................................3 Our Strategy.....................................................................................................................................3 How to use this manual....................................................................................................................3 How to pack your Nordstrom order ..................................................................................................4 Bulk Pack Orders .............................................................................................................................4 Store Pack Orders............................................................................................................................4 Nordstrom Direct Orders..................................................................................................................4

SECTION 2 TICKETING REQUIREMENTS.......................................................................................5 NPG UPC/Retail Ticketing Policies..................................................................................................5 Ticket Requirements ........................................................................................................................5 Ticket Attachment ............................................................................................................................7 Ticket Placement..............................................................................................................................8

SECTION 3 HANGER REQUIREMENTS ..........................................................................................9 International Hanger Sources ........................................................................................................10

SECTION 4 PACKAGING MATERIALS..........................................................................................12 Acceptable packaging materials ....................................................................................................12 Unacceptable packaging materials ................................................................................................12 Solid Wood Packing Materials .......................................................................................................12

SECTION 5 PACKING INSTRUCTIONS BY MERCHANDISE TYPE.................................................13 Polybag requirements ....................................................................................................................13 Apparel ...........................................................................................................................................14 Footwear ........................................................................................................................................16 Accessories....................................................................................................................................16 At Home .........................................................................................................................................19

SECTION 6 PACKING METHODS (FLAT GOHF GOHW GOHH)..................................................21 FLAT – Flat Pack ...........................................................................................................................21 GOHF – Garment on Hanger, Flat.................................................................................................22 GOHW – Garment on Hanger, Wardrobe......................................................................................22 GOHH – Garment on Hanger, Hanging .........................................................................................23

SECTION 7 CARTON REQUIREMENTS AND CARTON MARKINGS...............................................25 Carton Strength (Master and Inner Carton) ...................................................................................25 Carton Transit Testing....................................................................................................................26 Carton Size and Weight Restrictions .............................................................................................27 Carton Sealing ...............................................................................................................................28 Masterpack Guidelines – for Store Pack orders only.....................................................................29 Master Carton Markings.................................................................................................................29 Nordstrom Direct ............................................................................................................................30

SECTION 8 EDI REQUIREMENTS .................................................................................................31 NPG Required Electronic Documents............................................................................................31 EDI Sender/Receiver ID’s NPG Only.............................................................................................31 Third Party Service Provider Contact Information – Foreign Only.................................................32 Advance Ship Notice Requirements ..............................................................................................33 ASN Requirements for Store vs. Bulk-Pack Purchase Orders ......................................................34 Vendor Accuracy Audit Program....................................................................................................35 GS1-128 Shipping Label ................................................................................................................36

SECTION 9 APPENDIX.................................................................................................................40 Folding and Hanging Guidelines....................................................................................................40 Glossary .........................................................................................................................................41 PO Types .......................................................................................................................................47 Packing List Examples...................................................................................................................48


NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 1: Introduction 3

SECTION 1 INTRODUCTION Our Strategy At Nordstrom, our vendor/supplier/manufacturers relationships have always been a very valuable part of our business. We are dedicated to ensuring that our supplier standards are in conformity with those of the retail industry as a whole. We support Industry-wide technologies that utilize Universal Product Code (UPC), Electronic Data Interchange (EDI), Voluntary Inter-Industry Commerce Standards (VICS), and GS1 US standards. The use of these technologies speeds the flow of merchandise through the supply chain, facilitating a rapid transfer of goods from our partners to our customers. This, in turn, allows Nordstrom to continue to build a more successful and mutually profitable partnership with our suppliers. Nordstrom expects its suppliers to package their merchandise to endure the normal handling and movement experienced in transit. Due to our wide and varied product offering, it is difficult to provide packaging recommendations that will be universal for all suppliers. Each supplier is responsible for the quality of packaging. Suppliers that are identified as having poor packaging will be solely responsible for all damages, concealed shortages, and claims. Nordstrom advocates procedures that impose a minimal impact on the environment and encourages its suppliers to use environmentally preferable packaging materials. Any additional questions or clarification needed please contact [email protected]. Instructions for Nordstrom Direct orders are included in this manual. These instructions are meant to enhance or, in some cases, replace the instructions contained within each section. How to use this manual This manual is intended to outline the standards vendor/supplier/manufacturers must follow when doing business with Nordstrom. Please note that the information in this manual is updated periodically and can change without notice. We do not recommend that you print any section of this manual. Please refer to the online version of the Supplier Compliances manuals found at www.nordstromsupplier.com to make sure you have the most current information available. Industry Standards References The following organizations serve as valuable resources for companies seeking information about EDI implementation:

UPC Ticket Format and Marking Guidelines

GS1 US www.gs1us.org

VICS EDI Mapping Guidelines Voluntary Inter-Industry Commerce Standards (VICS) Guidelines for Floor Ready Merchandising www.vics.org

NRF Color and Size Codes National Retail Federation (NRF) Standard Color and Size handbook 202-783-7971 www.nrf.com

mailto:[email protected]�

http://www.nordstromsupplier.com/�

http://www.gs1us.org/�

http://www.vics.org/�

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NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 1: Introduction 4

Vendor Correspondence Expense offset fees disputes should be identified within 60 days of deduction. We encourage you to inquire weekly to the expense offset summaries sent from CMIO Chargebacks. All inquiries should be directed to [email protected]. We request that you do not accumulate offset fees for inquiry on monthly, quarterly, seasonal, or annual basis. Vendor disputes on deductions taken will only be researched if the deduction has occurred within 12 months How to pack your Nordstrom order

Pack each Purchase Order separately. Do not mix Purchase Orders within the same carton. Do not mix multiple DCs within the same carton.

Pack in the method specified on your Purchase Order: Bulk Pack Orders All merchandise, regardless of pack type, must be packed by style/color/size (SKU). DO NOT MIX STYLES AND COLORS WITHIN THE SAME CARTON, except as follows:

Extra pieces at the end must be packed in a separate carton. If packing a mixed SKU case, then mark the carton as “MIXED SKU”.

Store Pack Orders If asked to pack by store,

Pack merchandise by store in purchase order sequence. Do not mix merchandise for more than one store within the same carton. Mixed colors and sizes in a Store Pack carton are permitted. Store markings are required on store packed orders.

Nordstrom Direct Orders

Pack each purchase order separately (all Direct PO’s are store pack orders due to one mark for/ship to location.)

Pack one SKU per carton: Pack one style, color and size (SKU) per carton. If a single SKU does not completely fill a carton, leave the carton partly empty.


NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 2: Ticketing Requirements 5

SECTION 2 TICKETING REQUIREMENTS NPG UPC/Retail Ticketing Policies All merchandise must be received at our Distribution Centers with a scannable UPC or EAN barcode attached to the merchandise. Do not use both UPC & EAN. Non-compliant expense charges are applicable if product is received without barcodes or non-scannable barcodes. Charges are outlined in the Expense Offset Policy in the Appendices section of the manual. Ticket Requirements

Merchandise Type Ticketing Requirement Ticket Type Ticket Placement Belts UPC, Style, Color, Size,

Retail NH01-Regular Price NH02- Anniversary NH03- Off-Price

Attached through belt buckle or through belt hole

Bracelets, Necklaces

UPC, Style, Retail NS01- Regular Price NS02- Anniversary NS03 Off-Price

Around bracelet or necklace

Earrings UPC, Style, Retail NJ01- Regular Price NJ02- Anniversary NJ03- Off-Price

Placed on back of earring card or bottom of box

Furniture Hardlines, Gifts

UPC, Style, Retail Varies by merchandise type

Tickets should be placed near UPC barcode or bottom / back of item/box.

Hair Accessories UPC, Style, Retail NJ01- Regular Price NJ02- Anniversary NJ03- Off-Price

Placed on back of card

Handbags UPC, Style, Color, Size, Retail

NH01-Regular Price NH02- Anniversary NH03- Off-Price

Attached to inside zipper pull

Hats, Scarves, Neckwear

UPC, Style, Color, Size, Retail

NH01-Regular Price NH02- Anniversary NH03- Off-Price

Attached to vendor label inside hat Attached to vendor label (Scarves & Neckwear)

Hosiery UPC, Style, Color, Size, Retail

NL01-Regular Price NL02-Anniversary NL03-Off Price

Placed on front upper-right hand corner of packaging

Intimate Apparel UPC, Style, Color, Size, Retail

NH01-Regular Price NH02- Anniversary NH03- Off-Price 2 pc items NH01A-Regular Price NH02A- Anniversary NH03A- Off-Price

Bras: Attached to left side seam or left front strap Panties: Attached to left side seam or through care label

Kid’s & Men’s Shoes

UPC, Style, Color, Size NL01-Regular Price NL02-Anniversary NL03-Off Price

Placed on short end of shoe box

Men’s/Kid’s Apparel


NH01-Regular Price NH02- Anniversary NH03- Off-Price 2 pc items NH01A-Regular Price NH02A- Anniversary NH03A- Off-Price

Tops: Attached to left sleeve cuff seam or through neck label Bottoms: Attached to left waistband seam



Rings UPC, Style, Retail NR01- Regular Price NR02- Anniversary NR03- Off-Price

Attached around ring

Socks, Tights UPC, Style, Color, Size, Retail

NL01Regular Price NL02-Anniversary NL03-Off Price

Placed in center of back portion of packaging

Sunglasses UPC, Style, Retail NS01- Regular Price NS02- Anniversary NS03- Off-Price

Attached to right arm hinge

Swimwear UPC, Style, Color, Size, Retail

VICS Hangtag Ticket Tops/1-piece: Left side seam Bottoms: Left side or through vendor label

Wallets, Small Leather Goods

UPC, Style, Color, Retail NH01-Regular Price NH02- Anniversary NH03- Off-Price

Attached to wallet or inside wallet

Watches UPC, Style, Retail, NS01- Regular Price NS02- Anniversary NS03- Off-Price

Around Watchband

Women’s Shoes UPC, Style, Color, Size NL01-Regular Price NL02-Anniversary NL03-Off Price

Placed on short end of shoe box

Women’s Apparel, Brass Plum, Sleepwear


NH01 NH02- Anniversary NH03- Off-Price

Tops: *Attached to left sleeve cuff seam or through neck label Bottoms without crease: Attach to left waistband seam. Bottoms creased front to back: Attach to back waistband seam. * If sleeves are rolled attach through neck label

Approved Ticket Providers FineLine Technologies is our third party ticket provider approved to print tickets for manufacturers/factories. Please see the Fineline Fast Trak User Guide, located in the EDI, Ticketing and Packaging section of this website. Ticket Detail Pertinent Nordstrom Ticket Information can be found on your EDI Purchase Order:

Your PO will be transmitted to FineLine on the edi ticket date which is defaulted at 50 days prior to Early ship, if you wish to order tickets early ask your planner to move up the edi ticket date.

PO Type is found in the REF Segment in the PO header with a PD Qualifier. Nordstrom Regular Retail can be found in the CTP segment with RES qualifier. If ticketing for an Event; the special retail can be found in the CTP segment with PRP qualifier.

Retail Price Merchandise requires Nordstrom’s retail on the UPC ticket. The ticket retail price must match Nordstrom’s PO retail price.



Ticket Attachment Full Line Store and Rack Price Ticket Hangtags must be attached with a plastic micro fine Swiftach fastener that is between ¾” and 2” (1.9-5.1 cm) in length. Price tickets are required for all merchandise shipped to Nordstrom. Nordstrom Direct In addition to having a Hangtag on each item (no pricing) all goods shipping to Nordstrom Direct must also have a UPC Barcode Sticker attached to the outside of each poly-bag. See example ticket below.

NORDSTROM

HWH009

BLACKSMALL

COTTON SKIRT

“

“2

2.5

UPC barcode stickers must be applied to the upper right-hand corner on the front of the polybag in which the item is bagged. See example below. Poly-bag Sticker Placement



Ticket Placement Full Line Store and Rack

Merchandise Type Ticket Placement Apparel Tops: Attached to left sleeve cuff seam or through neck label

Bottoms without crease: Attach to left waistband seam Bottoms creased front to back: Attach to back waistband seam.

Belts Attached through belt buckle or through belt hold Bracelets Around bracelet Earrings Placed on back of earring card or bottom of box Gifts Tickets should be placed near UPC barcode or bottom/back of item Hair Accessories Placed on back of card Handbags Attached to inside zipper pull

Hats Attached to vendor label inside hat Hosiery Placed on front upper-right hand corner of packaging Intimate Apparel Bras: Attached to left side seam or left front strap

Panties: Attached to left side seam or through care label Men’s / Kid’s Apparel Tops: Attached to left sleeve cuff seam or through neck label

Bottoms without crease: Attach to left waistband seam Bottoms creased front to back: Attach to back center seam

Rings Attached around ring Scarves Attached to vendor label Shoes Placed on short end of shoe box Socks, Tights Placed in center of back portion of packaging Sunglasses Attached to right arm hinge Swimwear Tops/1-piece: Left side seam

Bottoms: Left side or through vendor label Wallets, Small Leather Goods Attached to wallet or inside wallet Nordstrom Direct

Folded Apparel Nordstrom Direct catalog item label must be applied to the upper right hand corner of the polybag in which the folded garment is inserted.

Hanging Apparel Nordstrom Direct catalog item label must be applied to the upper right hand corner of the polybag in which the hanging garment is inserted.

Jewelry/Accessories/Belts/ Handbags/Totes/Backpacks

Hangtag attached directly to the item. Item label applied to the back of the jewelry/accessory card.

Scarves/Gloves/Wraps/ Kerchiefs/Pillows/Blankets/ Throws/Rugs

Direct UPC barcode sticker on Poly bag

Men’s ties Direct UPC barcode sticker on tie box.

Sunglasses/Watches Direct UPC barcode sticker attached to the bottom of watch or sunglass case if in protective box other wise use poly bag.

Small/Large Gift Items Direct UPC barcode sticker on poly bag

Multi-Piece Gift Items Direct UPC barcode sticker attached to the bottom of the outermost box containing all pieces (each piece need not be individually labeled with catalog item label)

Hosiery/Socks/Slipper Socks Direct UPC barcode sticker on packaging of item.


NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 3: Hanger Requirements 9

SECTION 3 HANGER REQUIREMENTS Hanging merchandise must be shipped on a Nordstrom approved hanger as per your spec pack.

Hanger Type by NPG Brand

Women's Apparel - Missy and Petite sizes NPG Brand Merchandise Description Hanger Type Style#/ Color Hanger

Tops, Blouses, Dresses, Light Weight Jackets, Robes, Sleepwear, 1pc Swimwear, 2 pc Swimwear-Tops, Camisoles, Teddies

VICS 17" top 484 / Clear

Jackets, Coats, Outerwear, Heavy weight Robes

VICS 17" Coat 3328 / Clear

Heavy Weight Coats VICS 17" Heavy Weight Coat

5245 / Clear

Petite woven pants – size 0, 2 only VICS 10” Bottom 6010 / Clear

Bottoms, 2pc Swimwear bottoms VICS 12" Bottom 6012 / Clear

Large Missy bottoms VICS 14" Bottom 6014 / Clear

Active BP Caslon Halogen Lingerie Narrative Rack Petites – ALL BRANDS

Intimate Apparel: Bras, Panties, Daywear, and Slips

VICS 10" Intimate (Visconti)

GS-23 / Clear

Tops, Blouses, Dresses, Light Weight Jackets

17" Top 5410 / Black

Coats, Heavy Weight Jackets 17" Heavy Weight Top

5202 / Black

Studio / Classiques (Missy only)

Bottoms 14" Bottom 5135 / Black

Women's Apparel - Women's sizes

NPG Brand Merchandise Description Hanger Type Style#/ Color Hanger

Tops, Blouses, Dresses, Light Weight Jackets

VICS 19" Top 479 / Clear

Large Bottoms, all Encore bottoms and large 2pc Swimwear bottoms

VICS 14" Bottom 6212/Black 12” pinch clip with rubber pad 6214 /Black 14” pinch clip with rubber pad

6014 / Clear

Active Caslon Narrative Rack Studio/ Classiques

Heavy Weight Coats VICS 17" Heavy Weight Coat

5245 / Clear



Children's Apparel

NPG Brand Merchandise Description Hanger Type Color Style #




VICS 15" Coat 3315 / Clear

VICS 12" Bottom 6012 / Clear


Use the appropriate hanger from the options listed that best fits the garment.


All Children's

Boys Suits (Dept 98) NO HANGER

International Hanger Sources Hangers may be purchased from these or other suppliers of VICS hangers:

International Locations

A&E Products www.aehangers.com

Mainetti www.mainetti.com

Visconti www.polyoak.com

Uniplast www.uniplastindustries.com

Bangladesh x x x x Bulgaria x Canada x x x China x x x Hong Kong x x x x India x x x x Israel x x Italy x x Korea x x Malaysia x x Philippines x x Portugal x x Singapore x Sri Lanka x x x Taiwan x x x Thailand x x x Turkey x x x x United States x x GS-23 x

Note: Not all locations are listed. Please visit the provider web-site for a location that is most convenient for you.

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http://www.mainetti.com/�

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Rubber grippers may be purchased at your preferred hanger provider. Black poly-styrene hangers may be purchased from A&E Products, Mainetti and Sun Wing

Hanger and Button Mfg, Ltd. VICS hangers made from recycled materials or re-used VICS hangers are acceptable to

use. The GS-23 Lingerie hanger may be purchased only from Visconti in the USA and South

Africa. Nordstrom Direct With the exception of wire hangers, most hangers are acceptable (please ensure you are following the Direct hanging vs. flat grid to confirm requirement for your shipment). Vendor hangers must, however, meet the following requirements. Each hanger type must be able to sustain the following weights:

Blouse Hangers: 1.5 lbs. Coat Hanger 5.0 lbs. Dress Hanger 2.3 lbs. Special Occasion 10. lbs. Pant Hanger 2.3 lbs. Skirt Hanger 1.6 lbs. Suit Hanger 5.0 lbs. Wardrober 5.0 lbs. Leather/Suede 10. Lbs.

Hangers must have a two inch high neck. Hangers used for lightweight garments, such as silks, must include foam to prevent the garment

from slipping off the hanger. All hanging pants and skirts will use clamp style pant/skirt hangers. If there is a chance the

garment will appear crushed, marred or have obvious impressions, hanger must have foam pads folded over the waistband before clamp is closed.

Hangers for Leather and Suede garments must be made of dense plastic, and devoid of any ridges.

Hangers must not be broader than the shoulder width of the garment.


NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 4: Packaging Materials 12

SECTION 4 PACKAGING MATERIALS Nordstrom is an environmentally responsible company. We encourage the use of environmentally sensitive packaging materials (recycled and recyclable). Avoid excess packaging by using material that maximizes protection while minimizing an environmental impact. Acceptable packaging materials This list of materials is both effective for protective packaging and causes a minimal impact on the environment if used efficiently: Cardboard partition/dividers, cardboard fittings, corrugated cardboard, kraft paper, bio-based biodegradable plastics, and Micro Mold Chip in shoe boxes. Micro mold chips are 100% environmental friendly as well as the anti-mold agents volatilize and completely surround the protected objects in their packaging environment, which will inhibit or eradicate the growth of mold and bacteria. The use of molded polystyrene, bubble wrap, micro-foam, Instapak foam packaging, and inflated polyethylene air packets is tolerated, but discouraged due to the increasing difficulty of disposing these items. Please use products made from recycled materials when possible. Unacceptable packaging materials Polyvinyl chloride (PVC) and other halogenated plastics, expanded polystyrene loose fill “peanuts”, straw, fiberglass, real popcorn, hard plastic, newspaper, bamboo, solid wood packing materials and Silica Gel packets (in shoe boxes). Solid Wood Packing Materials Animal and Plan Health Inspection Service (APHIS) Beginning September 16, 2005, the U.S Department of Agriculture Animal and Plant Health Inspection Service (APHIS) will require that all wood packaging material (WPM) imported into the U.S must either be heat treated or fumigated with methyl bromide, and be properly marked as so treated. This measure is in accordance with ISPM 15 (International Standards for Phytosanitary Measures), an internationally established standard for treatment of WPM. WPM exempt from this regulation include:

WPM made entirely of wood pieces less than 6 mm thick in any dimension. Manufactured wood materials such as plywood, particleboard, oriented strand board, whiskey

barrels, wood packaging that serves as gift boxes, and crafting associated with antiquities, such as art pieces or vintage wines.

Non-compliance with this regulation will result in re-exportation of WPM. To comply, please be sure that each piece of WPM used in your shipment is properly treated and contains a mark on each side certifying such treatment before departing origin. Solid Wood Packing Materials (SWPM) are prohibited from being shipped in any Nordstrom container. For full details please visit the APHIS website at www.aphis.usda.gov/PPQ/swp/import.html.

http://www.aphis.usda.gov/PPQ/swp/import.html�


NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 5: Packing Instructions by Merchandise Type 13

SECTION 5 PACKING INSTRUCTIONS BY MERCHANDISE TYPE

The supplier is responsible for the quality of packaging. Suppliers that are identified as having poor packaging will be solely responsible for all damages, concealed shortages, and claims.

Polybag requirements Full Line Store and Rack

Flat Pack poly-bags must be made of clear polyethylene (LDPE – Low Density Polyethylene) and be a minimum of .00125 inches (.03125 mm or 1 ¼ mil) thick.

GOH poly-bags must be a minimum of .002 inches (.05mm) thick and made of clear plastic. Poly-bags must be free of Butylated Hydrozyl Toluene (BHT) that causes discoloration in

garments. Tear-away poly-bags with perforations down the front are encouraged. Assure that plastic completely covers the garment extending at least 2” below the garment. Seal the bottom of the poly-bag with tape or by applying heat to protect garment from soiling. Do not use individual poly-bags except for GOHH or as requested in the Spec Pack. Mandatory Safety Warning: All poly-bags must be marked with this safety warning, printed in

Black and in a font size that is at least 20-points. WARNING: To avoid danger of suffocation, keep away from babies and children. Do not use this bag in cribs, beds, carriages or playpens. This bag is not a toy. Nordstrom Direct

All merchandise must be individually poly-bagged unless the units are sold in sets. Units sold as sets using one style number must be packed in the same poly-bag. Do not allow more than 1” of space between edge of garment and poly-bag. opaque poly-bags – If any merchandise is subject to light-induced fading (i.e. silks), it is up to the

vendor to protect its merchandise with opaque poly-bags or a paper shield. Required poly-bag sizes for specific merchandise types are listed below: Mandatory Safety Warning: All poly-bags must be marked with this safety warning, printed in

Black and in a font size that is at least 20-points. WARNING: To avoid danger of suffocation, keep away from babies and children. Do not use this bag in cribs, beds, carriages or playpens. This bag is not a toy. FOLDED POLYBAG SIZES

Dimension Merchandise Type 6” X 9”

Lingerie, Tights, Socks, Foundations, Men’s Underwear 2pc Swimwear

9” X 14” 1pc Swimwear 11” x 14” or 11” x 16”

Denim Jeans & Shorts, Dress Pants, Leggings, Stirrup Pants, Skorts, Skirts, Blouses, Dresses, Jumpers, Tees, Sweaters, Lightweight Outerwear, Overalls

11” x 18” Extended Sizes

11” x 14” x 3” or 11” x 16” x 3”

Multi-piece items, Thick or Heavyweight Materials



14” x 20” Heavyweight outerwear, Robes, Bulky Hand-knit Sweaters, Men’s Shorts, Men’s Outerwear, Men’s Turtlenecks, Men’s Sweatpants and Sweatshirts.

14” x 16” Men’s Tees/Polo Shirts HANGING POLYBAG SIZES

Size Dimensions Merchandise Types Small 21” X 3” X 34”

53.3cm x 7.62cm x 86.36cm Blouses, Women’s Pants, Shorts, Vests

Medium 21” X 3” X 48” 53.34cm X 7.62cm X 121.92cm

Blazers, Men’s Pants, Dresses, Some Coordinates, Sportcoats

Large 21” X 3” X 72” 53.34cm X 7.62cm x 182.88cm

Some Coordinates, Long Dresses, Jumpsuits

Polybags must be sealed securely with heat sealing, taping, or self-sealing bags to keep the merchandise in the poly-bag at all times.

Do not tie the bottom of the poly-bag or leave the bottom of the poly-bag open. Heat sealed poly-bags must have three half-moon or butterfly-vent holes. The vents must be

approximately ¼” in diameter, evenly spaced and not interfere with any printing on the poly-bag. See illustration below.

Poly-bag Sticker placement - Nordstrom Direct poly-bag stickers must be applied to the upper right hand corner of each poly-bag as illustrated in below.

Poly-bag Sticker Placement

Apparel Full Line Store and Rack

Do not over-pack or under-pack the carton. Place a single piece of cardboard on the top and bottom of each carton for protection when

opened. Minimize use of fillers such as confetti, paper, cardboard, or tissue paper to fill up the empty

space within the cartons. The appropriate size carton for the items should be used. Limit the use of tissue to one piece per garment, or refer to Spec Pack. Refer to the Spec Pack for other internal packaging requirements and limitations.



Nordstrom Direct Preferred method of shipping product to Nordstrom Direct unless otherwise noted in your Spec Pack.

Hanging vs. Flat Packaging Instructions

Blouses Blazers and

Jackets

Coats Dresses Found- ations

Jacket &

Dress Sets

Jacket & Pant/Skirt

Sets

Skirts Pants Robes & Sleepwear

Swim-wear

Kidswear Special Occasion

Active Wear & Active

Outerwear

All Other

Velvets H H H H F H H H H F F F H F F

Wool Structured with Shoulder Pads/Fur

H H H H NA H H NA NA F F F H F F

Leather & Suede

H H H H F H H H H F F F H F F

Linen F H H H F F F H F F F F H F F

Denim/Twill F H H F F F F F F F F F F F F

Sequined H H H H F H H H F F F F H F F

Beaded F F H F F H H F F F F F H F F

Pleated NA NA NA H NA H H H F F F F H F F

Knits/Sweaters F F F F F F F F F F F F F F F

All Other F H H H F H F F F F F F F F F

F = Flat: Individually polybagged, securely taped (no hangers). H = Hanging: Hung on appropriate size hanger and bagged, bottom of bag sealed or taped. NA = Not applicable.



Leather and Suede special instructions: Due to the delicate nature of leather and suede garments, special precautions must be taken to ensure the quality and presentation of the garments.

Leather garments must be individually poly-bagged in a vented opaque poly-bag. The material is polyethylene, 0.006mm.

Attach a mfg provided label to the outside of each poly bag upper right hand corner containing the following information:

o Style number o Color o Size o DC

Anti Mold Chip or Silica Packets: must be placed in the pocket of each garment. Ornamentation: All metal ornamentation (zipper pulls, drawstring ends etc.) must be wrapped in

tissue paper. Button Covers: Use button covers to ensure surrounding garments are not marked by uncovered

buttons. Leather and Suede jackets must also have a paper shield covering the shoulders for light

fastness protection. Footwear Full Line Store and Rack

Pack shoeboxes one box deep and in the same direction with the shoebox labels facing the top of the carton.

Do not double stack. Micro mold chips in each shoe box.

Nordstrom Direct

Pack each purchase order separately. Pack by SKU (one color and size per carton). No musical packing/case-packs/size runs are allowed.

If quantities do not allow for a full carton of single SKU (size, color) you are allowed to mix size, not color. Cartons that are mixed must be clearly marked “MIXED”

Shoes must be packed one layer deep, shoebox labels facing the top of the carton. Each shoebox must be rubber banded unless the shoes are in a lip locked shoebox.

Accessories Full Line Store and Rack

Minimize the layers of packing materials. If the item is boxed, do not use plastic. Eliminate double bagging. The outside shipping carton provides ample protection. Where applicable, use master poly-bags for multiple units. Use one layer of tissue only between plastic items on the inside to prevent fusing.

Nordstrom Direct The following items must be placed on a jewelry card:

Earrings Necklaces (with the exception of bulky necklaces which will not tangle) Hair Accessories (with the exception of headbands) Rings Broaches/Pins Tie Clips Cuff Links



Presentation Jewelry Boxes Each item must then be placed in a vendor generic jewelry box with a ½” cotton liner. Box size must be no smaller than 3 ½” x 3 ½” x 1” (standard jewelry gift box size). * If the dimensions of presentation box are not large enough to accommodate product (i.e. cuff bracelet) it is acceptable to bubble wrap the merchandise then individually polybag with the barcode sticker on the outside of the polybag. Source for Jewelry Boxes Presentation jewelry boxes may be ordered from:

J.P. Gasway Company Contact: Debbie Lovetinsky Phone: (800) 255-5885 Email: [email protected] Website: www.jpgasway.com

These boxes may also found at most packaging specialty stores. Polybags/Shrink-wrap Once the jewelry or accessory item has been placed in a presentation jewelry box, each box must then be placed in a size-appropriate polybag. Fold the open end of the bag over the end of the box to create a professional looking presentation, and seal securely by heat sealing or with two pieces of clear ¾“tape. Shrink-wrap is an acceptable alternative to polybags. The polybags or shrink-wrap must be made of clear polyethylene (poly) and must be a minimum of 1.5 mils (.03125mm) thick. Watches Watches must be packaged in individual watch cases or boxes, in a size-appropriate presentation jewelry box with a ½” cotton liner. Each watch box must be polybagged, with a Nordstrom Direct barcode sticker affixed to the outside of the bag. Sunglasses Sunglasses must be packaged and shipped in sunglass cases. When using soft sunglass cases place each soft case in a vendor generic presentation box. Each sunglass case or sunglass presentation box must be polybagged, with a Nordstrom Direct barcode sticker affixed to the outside of the bag. Belts Belts should be coiled so that the right side of the belt faces out. Do not ship belts flat and do not include plastic hangtags on belts. Each belt must be polybagged, with a Nordstrom Direct barcode sticker affixed to the outside of the bag. Metal or chain belts that are prone to damage or tangling should be packaged in individual presentation boxes or bubble bags. Hats As necessary to retain their shape, hats may be stuffed with tissue paper or other appropriate dunnage material. Each hat must be polybagged, with a Nordstrom Direct barcode sticker affixed to the bag. Hosiery Exposed Hosiery must be individually polybagged (to protect Hosiery from damage) sealed and with a Nordstrom Direct barcode sticker affixed to the outside of the bag. If the Hosiery is not exposed there is no need to polybag. Socks/Tights/Slipper Socks Must be individually polybagged, heat sealed with a Nordstrom Direct barcode sticker affixed to the outside of the bag.


http://www.jpgasway.com/�



Multi-packs Each pair or unit should be packaged individually unless the purchase order indicates that the merchandise is to be sold in multiples. Men’s Ties Ties must be placed in a presentation box. Each tie box must be polybagged, with a Nordstrom Direct barcode sticker affixed to the outside of bag. Bottled Liquids/Lotions To prevent leakage during shipping ALL caps and lids (including twist caps) on bottled liquids or lotions must be secured with a tamper proof seal or be taped down. Cosmetics Tamper resistant seals must be included on all cosmetic merchandise. In addition, all cosmetic items must be completely sealed, with shrink-wrapping or heat sealing being the preferred methods. Liquid items must be protected with a layer of bubble wrap and a size-appropriate polybag. Multi-Piece Gift Items Barcode sticker may be attached to the bottom of the outermost box containing all pieces. It is not necessary to individually label each piece. Gift Tins When a gift tin is used for packaging and presentation purposes, it must be wrapped in a layer of bubble material. The bubble material may replace the use of an outer polybag and the barcode sticker may be placed on the outside of the bubble material. Large Gifts Larger gift items (minimum dimensions 10” x 10” x 6”) must be packed ready to ship to customers. Each item should be packaged appropriately and placed in its own box of sturdy corrugated construction with a minimum bursting strength of 200 lbs. The box should be as close to square or rectangular as possible and should be a good fit for the item.

The box must be new and not used or reused. All empty space around the item should be filled with dunnage, bubble wrap, Kraft paper,

textured Kraft paper, foam wrap, or expanding foam. No printed newspaper of any kind should be used.

No staples of any kind may be used in the packaging process. Boxes should be sealed with packing tape.

If the item is fragile, the box should be marked with a “Fragile” sticker on two sides. Barcode sticker must be placed on outside of box.



At Home Full Line Store, Rack and Direct

General Requirements (The following “general” requirements apply to all Hard and Soft Goods. Follow these and specific packaging instructions below for complete requirements.)

Inner cartons must be packed tightly within the master carton to prevent movement in transit. Do not over or under pack cartons. Sharp edged items (blades, knives, pruning shears, etc.) must be packed with a protective guard

or sheath securely attached to the item. Fragile items (Categories include, but not limited to glass, stemware, ceramics, mirrors, beaded garlands, table top items, hurricanes, candlestick holders and candles.)

Fragile or breakable items must be packed with cushioning material (i.e. bubble-wrap, foam, corrugate) around the top, bottom, and all four sides to limit interior movement and protect against vibration, shock and compression encountered in transit.

Barware must be packed in inner packs of 4. Delicate stemware pieces must be individually wrapped in bubble-wrap or 3/32”micro-foam in

interior corrugated dividers in inner packs of 4. Multiple fragile items packed in a carton must be separated with corrugate partition/dividers (no

less than 1/8” thickness) to prevent internal contact. Dividers within an inner case must be longer than the item it is protecting to prevent internal

contact with other items in the inner carton. The space between the corrugate divider and the padded product (at its widest point) must be no

greater than ½ inch (12 mm). The following diagram illustrates a corrugate divider to protect product in inner carton within the master carton:

1/2" (12 mm) Maximum

Beaded Garlands - (and all items with loose delicate pieces) Individually poly-bag or box (each item) Provide protective packaging (a layer of bubble wrap, paper or other cushioned material) around

each poly-bagged item. Label the outside of each poly-bag with the style number.

Lamps and lampshades

All merchandise must be packaged as a selling unit, without any additional repackaging. Shades should be packaged with the lamp as a single selling unit. Ticketing and packaging is to provide one UPC/EAN for the lamp with the base and shade packed in one carton.



Lamp necks must be protected by corrugate collars or Styrofoam forms. Carton must have a bursting strength of 250 lbs. Insert appropriate protective packaging material, (i.e. bubble-wrap, corrugate sheets, Styrofoam)

to ensure items are secure within cartons. Cartons must have equal product weight distribution. Lampshade must be wrapped in a poly-bag.

Furniture (Includes, but is not limited to tables, chairs, ottomans, side tables, umbrellas, rugs.)

When multiple units are shipped in the same carton, they must be separated with Styrofoam or corrugate.

Interior carton corners must be reinforced with corrugate, foam, or Styrofoam forms. All furniture, including rattan and wicker pieces, must be shipped in a carton. Contact your

Nordstrom Buying Agent or [email protected] for exceptions. Rugs must be folded and packed in cartons. If a rug cannot be folded, consult the Nordstrom

Buying Agent or [email protected] for packaging instructions. Knock-down Furniture/Mirrors, glass top tables:

Items requiring more than one carton (e.g. a bed and its components) must be marked with the style on the carton in an “x of y” format. Cartons should be numbered consecutively by PO for each DC.

For example: if 3 cartons for a single PO are shipping to DC 89 and 2 cartons for the same PO are shipping to DC 699, then Carton 1 for DC 89 will be marked as 1 of 3, Carton 2 for DC 89 will be marked as 2 of 3 Carton 3 for DC 89 will be marked as 3 of 3 Carton 1 for DC 699 will be marked as 1 of 2 Carton 2 for DC 699 will be marked as 2 of 2

In such instances, only 1 GS1-128 (FORMERLY UCC-128) carton label, on the lead carton, is required. Component pieces must be protected with foam, bubble wrap, or corrugate to protect the items

from damage during handling and/or shipment. Large component pieces (bed rails, chair legs, table legs, etc.) must be wrapped with protective

padding and shipped in a separate carton. Securely cap ends of such pieces with bubble wrap, cardboard, or other appropriate padding material to protect the piece and prevent potential injury in handling such pieces.

Items such as tile or glass top tables need special protection. Styrofoam or extra corrugate sheets must be added to prevent damage during handling and shipment.

Mirrors/Framed Art should be double boxed, have corner foam cushioning and be labeled as “Fragile”.

Packing must allow for opening to inspect the piece inside, resealing, and shipping to the customer in the same box.

All hardware and assembly instructions must be in a sealed pouch or bag. Tape must not come in contact with finished surfaces of product.

Merchandise Treatment

If required, fumigate merchandise immediately prior to shipping. Fumigation documents should be sent with customs documents. U.S. Customs requires fumigation for brass products. Apparel and textiles must be packed separately from fumigated items.

Merchandise that is prone to picking up odors or attracting vermin (e.g. brass and textiles) must be sealed and protected.

Humidity sensitive items (e.g. untreated steel) must be protected with a suitable corrosion inhibitor.


NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 6: Packing Methods (FLAT GOHF GOHW GOHH)

21

SECTION 6 PACKING METHODS (FLAT GOHF GOHW GOHH) Pack according to the “PACKING METHOD” code that is on your Purchase Order. The various Packing Methods are:

FLAT - Flat Pack GOHF - Garment on Hanger, Flat (Garment on hanger, flat in carton) GOHW – Garment on Hanger, Wardrobe (Garment on hanger, hanging in shipping carton) GOHH - Garment on hanger, Hanging (Garment hanging on rope, rail or trolley in shipping

container – no carton) FLAT – Flat Pack Garments are folded flat in shipping cartons.

No hanger is used. Categories may include:

Accessories / Handbags Jewelry Belts Some Women’s Knits / Sweaters Women’s Foundations Men’s Tops – Knit/Woven Men’s Outerwear Men’s Bottoms – Constructed / Un-constructed / Denim Men’s Robes Men’s Undergarments Ties Shoes Socks / Tights / Hosiery



22

GOHF – Garment on Hanger, Flat Garments are on hangers, but lay flat horizontally inside shipping carton.

Industry standard (VICS) hangers must be used unless otherwise specified in the Hanger Requirements section of these guidelines.

The correct carton size must be used to maximize carton utilization. Carton width must allow the hanger to fit squarely in the carton (not at an angle). Do not use rubber bands or other material to bind hangers together.

Categories may include:

Women’s Tops Women’s Bottoms – Constructed / Un-constructed / Denim Skirts Women’s Robes Women’s Sleepwear Women’s Outerwear Blazers Women’s Swimwear Dresses / Jumpers / Overalls Women’s Foundations Children’s apparel

GOHW – Garment on Hanger, Wardrobe Garments are on hangers and hang vertically inside a cardboard shipping carton. Do not use rubber bands or other material to bind hangers together. Categories may include: Men’s Suits This Pack Type should only be used at the request of your Agent of Planner.



23

GOHH – Garment on Hanger, Hanging Garments are inside shipping container and on hangers, hanging on rail, rope or trolley.

Do not use rubber bands or other material to bind hangers together. Items are not in a carton.

These instructions apply only to merchandise shipped hanging GOH (GOHH Packing Method). They do not apply to garments shipped in cartons with hangers (GOHF). This Pack Type should only be used at the request of your Agent or Planner. For GOHH shipments:

Pre-sort garments in the following order: Purchase order Distribution Center Store Style Color Size

GOHH merchandise must be individually poly-bagged. Pre-mark the outside of the poly-bag with the following information:

Purchase Order number Distribution Center Style number Color code



24

Size Store number (if store packed order)

Each garment poly-bag must have a colored sticker to designate the destination Distribution Center as follows:

Destination DC Sticker Color DC 89 Yellow DC 299 Black DC 399 Green DC 499 Pink DC 699 White DC 799 Orange DC 599 Blue

Place a hangtag on the lead end garments of each purchase order that contains the following

information: Factory name Consignee Purchase Order number Total pieces for the Purchase Order

Store Mark – Store number must be marked on each garment bag


NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 7: Carton Requirements and Carton Markings 25

SECTION 7 CARTON REQUIREMENTS AND CARTON MARKINGS

Carton Strength (Master and Inner Carton) The following box strength recommendations are based on packaging industry standards as well as experience based on what we see in our Distribution Centers:

Carton Weight (LB)

Carton Weight (KG) Bursting Strength (psi)

Corrugate Type

0-30.0 0-13.6 200 Single-wall (3 ply) 30.1-55.0 13.7-25.0 200 Single-wall (3 ply) 55.1-80.0 25.1 – 36.4 275 Double-wall (5 ply)

Single-wall (3 Ply) Corrugate

Liner

Corrugated

Liner Double-wall (5 Ply) Corrugate

Corrugation direction should be maintained as shown below on all cartons for stacking strength.

* These standards are for both “master’ carton and ‘inner” carton. (Inner Carton - An inner pack refers to the quantity of product packaged together inside the master carton. In many cases, when we receive an incorrect inner pack, the inventory must be repackaged).

Liner

Corrugated

LinerCorrugated

Liner



Carton Transit Testing Nordstrom holds all suppliers and agents accountable to provide documentation upon request of Vibration and Drop testing in accordance with the International Safe Transit Association industry standard test procedure, ISTA-1A & 1B. Vibration test A 45 minute carton vibration test: 15 minutes in the base down, 15 minutes in the side down and 15 minutes in the back down orientations. The frequency of the test platform will be adjusted until the package just leaves the platform surface. 14200 cycles on vibration tables on 2 sides. The frequency of the vibration depends on the size and weight of the products. However, normally will be around 200 cycles per minute. Drop test This test consists of a series of ten free fall drops from heights that vary with weight as noted below.

Package gross weight Drop Height 1 - 20 lbs (1 – 9 Kg.) 30 inches (76 cm) 21–40 lbs (10 - 18 Kg.) 24 inches (61 cm) 41 – 60 lbs (19 – 27 Kg.) 18 inches (46 cm)

Dropping sequence and Orientation of the impacts are as follows. (Must be performed in the following order)

1. Most fragile corner 2. Shortest edge radiating from that corner 3. Medium edge radiating from that corner 4. Longest edge radiating from that corner 5. Flat on one of smallest surface 6. Flat on the opposite smallest surface 7. Flat on one of the medium surface 8. Flat on the opposite medium surface 9. Flat on one of the largest surface 10. Flat on the opposite largest surface

1.

2.

3.

4.5.

6.

7.

8.

9.

10.

Note: Supplier may use the production testing application form when sending a transit package to the testing facility. This form is located in the Quality & Manufacturing section.



Carton Size and Weight Restrictions FLS and Rack Use cartons of uniform size that do not exceed our maximum carton dimensions: Maximum Carton Dimensions and Weight

Length Width Height Weight 36 in 27 in 30 in 50 lb * 91.44 cm 68.58 cm 76.2 cm 22.68 kg

* Maximum weight allowed for fragile “Home” product is 40 lbs. If your product requires cartons that exceed these maximum dimensions, you must contact [email protected] for approval to ship with over size cartons. Carton weight (in pounds) and dimensions (in inches) must be written on the outer carton in letters 1.5 inches (3.81 cm) for cartons that exceed the maximum carton dimensions and weight listed above. Pack in a manner that maximizes carton space and minimizes damage during shipping. Over-packing can cause carton bulging and under-packing can cause carton crushing. Nordstrom Direct All cartons must be perforated to facilitate the creation of an opening. The perforation should be located on one end of the carton and have the approximate measurements shown below: Narrow (23” x 10” x 17”) – The size carton must have a full overlap opening. This carton must be used for flat-folded light-to medium-weight apparel such as shirts and pants. Wide (23” x 15” x 17”) – This size carton must have a full overlap opening. Cartons of this size must be used for flat-folded light-to-medium weight apparel. Short Narrow (23” x 10” x 6”) – This size carton may be mixed with the Narrow carton for the purposes of reducing mixed SKUs or in the case of small quantity shipments. Cartons of this size are recommended for shipment of smaller dimension items such as swimsuits, lingerie, socks, hosiery, foundations, ties, wallets, accessories, and small gifts.

SUMMARY OF SHIPPING CARTON SPECIFICATIONS

Standard Carton Sizes Maximum Carton Weight Perforation 23” x 10” x 17”

58.42cm x 25.40cm x 43.18cm Narrow

40 lbs. 18 kgs.

Verticals: 12” Horizontal: 4”

23” x 15” x 17” 58.42cm x 38.10cm x 43.18cm

Wide

40 lbs. 18 kgs.


23” x 10” x 6” 58.42cm x 25.40cm x 15cm

Short Narrow

40 lbs. 18 kgs.





Hanging Merchandise – Cartons or boxes used to ship merchandise on hangers may exceed the carton dimensions noted above if a different carton size will better protect the merchandise in transit.

Ship in the compliant carton size that best fits your flat folded items. Do not mix Narrow and Wide cartons within the same PO. Consistency in each delivery – After an item has shipped to Nordstrom Direct, all subsequent

orders for that item must be shipped in the identical size shipping carton so that they can be stored in the same location in the warehouse.

Carton Sealing Taping Package closure must maintain interior cleanliness and ensure that contents remain intact during shipping and handling.

Master Cartons must be sealed (top and bottom) with 3- inch (7.5 cm) patterned vinyl or paper reinforced CTPAT approved security tape.

Use only ONE kind of tape. In a rare situation when a factory runs out of the patterned tape, and another tape must be used,

the freight forwarder must be notified. C-TPAT requirement: Use tape printed with a unique pattern or identifier such as factory

name, or unique pattern, to discourage unlawful opening of carton. Do not use cellophane or plain clear tape. Tape must be moisture/temperature resistant and have an adhesive quality that resists drying in

transit. Seal cartons in such a manner as to avoid gaps using the “H-seal pattern” as shown below:

Metal Stapling

Do not use metal staples to seal individual cartons. Metal staples are acceptable for carton construction (manufacturer joint), not for carton closure material.

NOT ACCEPTABLE

ACCEPTABLE



Strapping All strapping is prohibited. This carton-sealing method presents a safety hazard and may cause

handling problems in the Distribution Center’s automated conveyor system. Masterpack Guidelines – for Store Pack orders only In the event that individual store cartons are too small to be conveyable, the cases for multiple stores can be combined for one purchase order into a Masterpack. Masterpack packaging is intended for exceptionally small items, (i.e. jewelry and accessories).

Identify carton as Masterpack by writing or labeling “MASTERPACK” (in English). Identify inner cartons of the Masterpack by writing the letter “M” beside each GS1-128 (formerly

UCC-128) carton label. Inner cartons must be store packed and marked by store number. Inner cartons must have a GS1-128 (formerly UCC-128) shipping label properly affixed. Inner cartons must be made of shippable cardboard. Plastic bags are unacceptable. The Masterpack (outer) carton must comply with the carton weight and dimension requirements.

Master Carton Markings Full Line Stores and Rack In addition to the GS1-128 carton label (formerly UCC-128), one end and one side of each Master Carton must be marked with the following information: DC (number) PO number Department (number) P.O. Type – see Glossary for explanation Store number (if Store Pack) Carton number (in x of y format - by DC/PO) Style/Color/Size – (human readable description) Total Pieces Country of Origin Port of Entry Gross Weight “Fragile” (if applicable)



Carton markings must be large enough to be easily read and a minimum of .75 inches (1.9 cm). When applicable, write “FRAGILE” (in English) in letters at least 3 inches (7.62 cm) high. The NORDSTROM name must not appear on any carton. The lead carton for each DC must be marked “Packing List Enclosed”. Do not bundle cartons.

Use the directional arrow to show the direction in which cartons should be shipped and opened if necessary. This symbol must be at least 3 inches (7.62 cm) in height to be readily visible.

Nordstrom Direct Mark one wide side of each carton with the following: DC (0599) PO number Department (number) P.O. Type – see Glossary for explanation Store number - 808 Carton number (in x of y format - by DC/PO) Style/Color/Size – (human readable description) Total Pieces Country of Origin Port of Entry Gross Weight “Fragile” (if applicable) Carton markings must be large enough to read easily and must be a minimum of .75 inches tall.


NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 8: EDI Requirements 31

SECTION 8 EDI REQUIREMENTS Nordstrom Product Group supports Electronic Data Interchange (EDI). The intention is to eliminate all paper media by trading business electronically via VICS EDI. Non-compliance of these EDI guidelines may result in an expense offset fee. These requirements apply to Nordstrom Product Group shipments only. Nordstrom Full Line and Nordstrom Rack maintain additional compliance that can be found at www.nordstromsupplier.com. NPG Required Electronic Documents The following are the types of electronic data Nordstrom is using: Document # Description Version

EDI 810 Invoice 4010VICS

EDI 850 Purchase Order 4010VICS

EDI 856 Advance Ship Notice with related GS1-128

4010VICS

EDI 860 – Domestic Only PO Change Buyer Initiated 4010VICS

EDI 997 Functional Acknowledgement 4010VICS

Note: Nordstrom sends a 997 (functional acknowledgment) back within 24 hours for any inbound file we receive. Please be aware a 997 indicates receipt of a file only. Note: Nordstrom Direct drop ship, Full Line and Rack suppliers should continue to follow the existing EDI requirements. The above transactions apply only to Nordstrom Product Group orders. EDI Sender/Receiver ID’s NPG Only Purchase Order (850), Full Replacement (850FR), Purchase Order Change (860) and return Functional Acknowledgment (997) Qualifier: ZZ ID: NORDNPG Invoices (810) and return Functional Acknowledgment (997) Qualifier: ZZ ID: NORDNPG Advanced Ship Notice (856) – Domestic only - and return Functional Acknowledgment (997) Qualifier: ZZ ID: NORNPGA PASN Advanced Ship Notice - P856 - Carbon Copy Relationship (Foreign Only) Qualifier: ZZ ID: NORDASN

http://www.nordstromsupplier.com/�



Third Party Service Provider Contact Information – Foreign Only

TradeLinkOne US, Turkey, Europe and all other Territories: Mr. Dan Entac Managing Director [email protected] Tel: 704-338-1688

Asia Pacific: Mr. Lewis Ling Business Development Director [email protected] Tel: 852-9206-4205

EcVision The Americas: Robert Madson Major Account Manager [email protected] Fax: 636-660-1206 Tel: 732-785-3915

All other countries: Iris Ho Business Development Manager [email protected] Fax: 852-2788-2423 Tel: 852-3010-2286 / 852-2788-1010

Avery Dennison The Americas and all other Territories: Avery Dennison 7 Bishop St Framingham, MA 01702 Attention: Patricia Harnois [email protected] Fax: 508-383-5024 Tel: 508-383-5028

Asia and India: Avery Dennison 32/F., Skyline Tower 39 Wang Kwong Road Kowloon Bay, Hong Kong Attention: Bernard Loo [email protected] Fax: 852-2995-0036 Tel: 852-2400-4757 / 852-2400-4000

Europe, Middle East and Africa: Avery Dennison Via Luraghi 2/C ALFA Business Park Arese, MI 20020 Attention: Tiziana Tay [email protected] Tel: Italy 39-340-1227810 Tel: Turkey 90-533-2095366










Advance Ship Notice Requirements Non-compliance of the ASN guidelines here may result in expense offset fees. These requirements apply to the Nordstrom Full Line, Nordstrom Rack stores, Nordstrom Direct and NPG Domestic. * Please note: The Internal Vendor Number (IA) is the Nordstrom assigned Supplier Number or AP assigned Vendor Number. This information must be sent in either the REF/IA or N1/SF Consolidated ASN Requirements Expense offset fees will apply if the following requirements are not met.

One VICS 856 ASN with carton level information per shipment, per ship-to location (distribution center).

Each ship notice must contain its own unique sub-bill of lading number. The ASN must be transmitted and received by Nordstrom’s warehouse management system prior

to the shipment’s arrival in the distribution center. Please reference the EDI 856 Version 4010 PDF document for mapping details.

UPS ASN Requirements

Nordstrom requires one VICS 856 ASN per carton for all UPS shipments. The tracking number provided by UPS must populate the sub-bill of lading field (REF*BM

segment) and the PRO number field (REF*CN segment). The ASN must be transmitted and received by Nordstrom’s warehouse management system prior

to the shipment’s arrival in the distribution center. Please reference the EDI 856 Version 4010 PDF document for mapping details.

Masterpack ASN Requirements In the event that small individual store cartons for multiple stores (going to the same DC) are combined for one purchase order into a masterpack. Nordstrom maintains two masterpack ASN requirements depending on the mode of transportation used:

1. Non UPS shipments: ASN’s for consolidated master-packed shipments must include the following: REF*BM (sub-bill of lading) segment containing the unique sub-bill of lading number. N1*ST segment containing the correct ship-to location (i.e. distribution center). N1*BY segment containing the appropriate store destination. MAN segments reflect the correct GS1-128 case IDs for all the cases within each master

case. The outer (master) carton must be clearly identified as a masterpack by writing or labeling the

word “Masterpack” on the outside of the case.

2. UPS shipments: ASN’s for consolidated master-packed shipments for UPS must include the following REF*BM segment (sub-bill of lading) containing the UPS tracking number. N1*ST segment containing the correct ship-to location (i.e. distribution center). N1*BY segment containing the appropriate store destination. MAN segments reflect the correct GS1-128 case IDs for all the cases within each master

case. The outer (master) carton must be clearly identified as a masterpack by writing or labeling the

word “Masterpack” on the outside of the case. ASNs for “No Charge” Merchandise

Shipments containing “no charge” merchandise (i.e. testers, samples) must be packed in separate cases from the retail merchandise and clearly marked as “no charge.”



Separate inner cartons of “no charge” merchandise may be packed within large cases of retail merchandise but must be clearly marked as “no charge” and maintain separation from retail merchandise. ASNs are not required for “no charge” merchandise shipped in this manner.

“No charge” merchandise shipped in any other manner, including loose within cases containing

retail merchandise must have valid UPC’s within the Nordstrom inventory system and must be accurately represented within the ASN for that shipment.

Expense offset fees will be accessed for inaccurate ASNs containing “no charge” merchandise

that do not meet these requirements. ASN Requirements for Store vs. Bulk-Pack Purchase Orders Bulk-Packed POs Instructions for how to pack your PO are indicated by either "STORE" or "BULK" in the REF*PGC segment of the PO. When a PO is written as bulk (indicated "BULK" in the REF*PGC segment of the PO) this means that the supplier will pack the shipment by style, color and size shipped to the specified DC in the PO. Bulk shipments should be packed or marked by the ship to DC location. The ASN requirement for bulk shipments is that there is one ASN for each ship-to location (DC) that the shipment is being sent to. Standard ASN requirements still apply - there must be one ASN per shipment per ship-to location (DC) per day with a unique sub-bill of lading number in the REF*BM segment of the ASN data. In the case of bulk shipments the presence of a "mark-for" segment is not required - this is the segment where the store number is entered when the shipment is packed per store. Example of the BULK indicator in the PO data: ISA.00. .00. .ZZ.NORDNPG .12.5083836673 .041031.214 5.U.00401.000005083.0.P.>. GS.PO.NORDNPG.5083836673.20041031.2145.2036.X.004010. ST.850.000015665. BEG.00.SA.12345678..20040429. CUR.BY.USD. REF.DP.0138. REF.PG.WB. REF.IA.0249011337. REF.TC.00.VENDOR PAYS NO FREIGHT. REF.MR.501. REF.PGC..BULK. << BULK-PACK Shipment REF.4D..FOB. REF.ZZ..ALL NORDSTROM P.O.TERMS & CONDITIONS APPLY Store-Pack POs When a PO is written as store-packed (indicated "STORE" in the REF*PGC segment of the PO) this means that the supplier is required to pack the shipment by store shipped to the specified DC(s) in the PO. Store-packed shipments should be packed and marked by store. The ASN requirement for store-pack shipments is that there is one ASN for each ship-to location (DC) that the shipment is being sent to. Standard ASN requirements still apply - there must be one ASN per shipment per ship-to location (DC) per day with a unique sub-bill of lading number in the REF*BM segment of the ASN data. In the case of store-packed shipments, the presence of a "mark-for" segment is required - this is the segment where the store number is entered for each case.



Example of the STORE indicator in the PO data: ISA.00. .00. .ZZ.NORDNPG .12.5083836673 .041031.214 5.U.00401.000005084.0.P.>. GS.PO.NORDNPG.5083836673.20041031.2145.2037.X.004010. ST.850.000015666. BEG.00.SA.12345678..20040927. CUR.BY.USD. REF.DP.0026. REF.PG.RW. REF.IA.0809611009. REF.PD.RO.RACK ORDER. REF.TC.00.VENDOR PAYS NO FREIGHT. REF.MR.501. REF.PGC..STORE. <<STORE-PACK Shipment REF.4D..FOB Vendor Accuracy Audit Program Nordstrom uses warehouse management technology to receive merchandise using the ASN and pay suppliers with EDI invoices. Therefore, suppliers must make every effort to ensure that shipments are 100% accurate. Nordstrom’s audit program samples a percentage of all shipments received against the corresponding ASN to monitor accuracy. If the sample does not match what was indicated per the ASN an inaccurate chargeback will be applied.

i. Nordstrom requires that all vendor ASNs are 100% accurate. Nordstrom has implemented an accuracy audit program to ensure compliance and accuracy. This audit program compares the UPC/EANs physically contained within the carton to the UPC/EANs on the corresponding ASN as well as a review of the vendor’s floor ready compliance. When audit results indicate errors, Nordstrom will discontinue the use of the ASN when processing the shipment and a chargeback will be applied for each shipment processed manually until accuracy is attained.

ii. Nordstrom is committed to maintaining a high level of accuracy while turning merchandise to the selling floor as quickly as possible through the use of our cross-dock program. This is possible only when the merchandise is 100% floor ready and the accuracy of the vendor’s shipments and ASNs remain high.

iii. If the ASN does not match the merchandise received in the physical shipment a chargeback will be applied.



GS1-128 Shipping Label In accordance with GS1 (Global Standards) US, Nordstrom’s label requirements follow standard GS1/EAN SSCC-18 common label formats. Detailed information about the SSCC-18 data structure and associated GS1/EAN-128 symbol can be found online at www.gs1us.org. Chargebacks are applied if the GS1-128 labels are missing or un-scannable. Reasons why a label would be identified as missing or un-scannable:

If GS1-128 label is missing from cases Does not scan at all Scans incorrectly (sometimes the number will “wrap” (the last digit is read as being the first) More/less than 20 digits Invalid characters (presence of symbols or alpha characters) Duplicate barcodes (duplicate barcodes will not be accepted into warehouse system) Photocopy (photocopies of labels taped to cases will not scan correctly) Poor print quality will cause the label not to scan correctly (barcode prints with “skip lines” if

printer skipped while printing) Defaced Partially missing No quiet space around barcode (cannot “bleed” off the edge of the label) Barcode and human readable are different (barcode must decode to the human readable number

printed on the label) Barcode is too big (bleeds to edge of label) or too small Tape over label (including “clear” tape)

GS1/EAN 128 Requirements

Ship-to address: Must include the distribution center number and address, or distribution center number and consolidator’s address Store address is ONLY utilized in the rare case of direct to store shipments

Vendor name and address Ship-to postal code Carrier name Pro-number (preferred, but optional) Bill of lading – If not available, leave blank *required in EDI 856 Data. Purchase order number Department number Carton X of Y (by DC) Mark-for Store Number (30 pt Bold font) Store Barcode 20 Digit SSCC number: Include barcode and human readable The label must be 4” x 6” (105mm x 148mm) conforming to GS1standards

Label Placement

The GS1-128 label must be placed on the longest side (closest to the perforated end) of the carton

Barcodes must be printed in vertical bar configuration Placement of the label must be such that the bottom edge of the barcode containing the SSCC-

18 is located at least 1 25” from the bottom of the shipping container The outermost bar of the barcode cannot be closer than 1 25” from the vertical edge of the

shipping container

http://www.gs1us.org/�



Based on the dimension of your cartons; if you’re not able to have the barcode containing the SSCC-18 at least 1.25” inch from any edge of the shipping container. We ask that you place the GS1-128 carton label on "top" of the shipping container (avoiding the seam/not taping over) so you have the 1.25 inch clearance around the barcode.

* Cartons should only contain one unique GS1-128 label. All additional 20-digit “internal” barcodes on the carton must be marked out or covered as this is in conflict with the barcode on the GS1 -128 shipping label.

Symbol Quality

Minimum print quality is 1 5 (C) Recommended print quality is 2 5 (C) Measurement aperture is 0 01” (0 254mm) Inspection wavelength is 670 nm (+ or - 10 nm)



Nordstrom GS1/EAN 128 Label Zones and Dimensions The label is formatted into several information zones. Zones include both human readable information and GS1/EAN-128 information. Each zone contains a zone title, indicating the information contained in that zone. These titles should be placed in the upper left-hand corner of the zone in 6 pt. text.

ZONE A (1.5”)

ZONE B (2.5”) 0.8”

1.0”

1.2”

1.2”

1.8”

ZONE D (2.0”)

ZONE C (2.0”)

ZONE E (4.0”)

ZONE H (2.0”)

ZONE I (4.0”)

ZONE G (2.0”)



GS1-128 Label Format and Sample (Actual size of label is 4 inches x 6 inches; sample below is enlarged.)

From TO

(420) SHIP TO POSTAL CODE CARRIER

STORE

SSCC-18

Vendor NameAddress Line 1Address Line 2Address Line 3

CARR: Carrier Name

PRO: 12345678901234567890123456789B/L #: 12345678901234567890123456789

PO #: 12345678901234 Carton 1 of 2

DEPT: 0012DC #: 699VEND: 1234567 CASE QTY: 1234

STORE # 0001

(00) 0 0046863 000008235 7

(91) 0001

(420) 90266

(Must be 30 PT Bold Font)


NPG Compliance Manual © 2011 Nordstrom, Inc., all rights reserved. - Section 9: Appendix 40

SECTION 9 APPENDIX Folding and Hanging Guidelines Refer to your item Spec Pack for the Fold Method code you would follow.

Fold Diagrams and their corresponding Fold Method codes by are grouped as follows in the Appendix:

Folding Bottoms – Flat Pack Folding Tops - Flat Pack Folding Outerwear - Flat Pack Folding Sleepwear - Flat Pack Folding Under garments - Flat Pack Hanging Bottoms General Hanging Clip-in Hanging

Fold or Hang using the format specified in your spec pack prior to inserting the garment into a poly-bag.

Price tickets must be shown with the print side up in the poly-bag. Fold up the open end of the poly-bag and secure with tape.

These Folding and Hanging Methods must be followed to meet Nordstrom requirements and can be found on this website in the Technical Design section.



Glossary

Term Definition

Airway Bill (AWB) The air industry’s equivalent to the motor Carrier’s Bill of Lading.

Advanced Ship Notice (ASN)

Electronic packing slip or 856.

Bill of Lading A contract of carriage between shipper and Carrier. A Bill of Lading serves three purposes:

It sets the terms and conditions of the contract. It acts as the receipt for the goods to be transported.

It provides documentary evidence of the party entitled to deliver.

Bill Receiver Freight invoice payment term unique to DHL Express. When a shipment is sent “Bill Receiver,” charges are billed to Nordstrom.

Cancel Date The Cancel Date shown on the Purchase Order. The Cancel Date is the last day to ship. It is commonly referred to as the “Past Cancel Date”.

Claim A deduction processed against a vendor’s account for merchandise returns, shortages, cost differences, markdowns, advertising co-op, rebates, etc.

Cargo Claims Claims written against a Carrier for recoupment of merchandise cost and freight charges as a result of damage or shortage of goods delivered or complete non-delivery.

Carrier Liability A contract Carrier is liable for all loss, damage and delay with the exception of act of God, act of a public enemy, act of a public authority, act of the shipper, and the inherent nature of the goods.

Carton A corrugation packaging type not to exceed 36" x 24" x 24" or 50 pounds.

Contract Carrier A for-hire Carrier who does not serve the general public, but who serves shippers or consignees with whom the Carrier has a continuing contract.

Collect Freight invoice payment terms indicating that charges will be billed to Nordstrom.

Consignee The receiver of a freight shipment, usually the buyer.

Consolidation of Shipment A Nordstrom requirement that all purchase orders going to the same DC on the same day must be consolidated onto one Bill of Lading or sub-bill, depending on which Carrier is being used.

Consolidator Assembles interliner or LTL shipments, organizes the freight by DC and purchase order, manifests shipments by DC and transmits to each DC to pre-alert them of the merchandise and delivery date. Releases freight by assembly to the DC.

Cubic Feet Carton length times width times height. Cubic feet measurement must be provided for Over Shipments.



Term Definition

Customer’s Owned Goods Merchandise that has already been sold to a customer. Customer’s Owned Goods are usually Repair Claims being sent back to Nordstrom from the repair vendor.

DC Nordstrom Distribution Center. The DC is usually the Ship To point on the Purchase Order.

Department Number The department number is found on the Purchase Order under "Dept. No." The department number contains a type of merchandise belonging to a group of departments in a merchandise division.

DimWt Carton length times width times height. DimWt or cubic feet measurement must be provided for Over Shipments.

EAN European Article Number. A unique thirteen digit vendor number, the European equivalent of a UPC code.

EDI Electronic Data Interchange. An all-inclusive term for Electronic Data interchange transactions

Electronic Documents The Electronic Documents utilized by Nordstrom include: Electronic Invoice EDI810 Version 4010VICS UPC Catalog EDI832 Version 4010VICS Purchase Order EDI850 Version 4010VICS Product Activity Data EDI852 Version 4010VICS PO Acknowledgment EDI855 Version 4010VICS Advance Shipment EDI856 Version 4010VICS PO Buyer Initiated EDI860 Version 4010VICS GS1-128 Carton Label Version 4010VICS Functional Acknowledgement EDI997 Version 4010VICS

Floor Ready Term referring to merchandise that is received ready to be transferred directly to the selling floor.

Freight Allowance Amount of freight the supplier pays per purchase order or signed Corporate Freight Partnership Contract (freight agreement). 0 Supplier pays no (zero) freight costs. 1 = 100% Full, Paid: Supplier pays 100% of the freight costs. 2 = 50% ½, Half: Supplier pays 50% of the freight costs. 3 = 60% Difference between Air and Surface. On air shipments only, supplier pays 60% of the air freight costs. 4 = 30% Half the difference between Air and Surface. On air shipments only, supplier pays 30% of the air freight costs.

Freight-Only Invoice An invoices for prepaid freight charges sent to the DC Traffic Office. Nordstrom only reimburses for freight charges associated with jewelry, watches, gourmet food shipments and consignment orders.

Freight Chargeback (See Freight Agreement and Freight Violation

Supplier freight deduction document. There are two types of freight chargebacks:

Agreement: Supplier agrees to share freight charges.



Term Definition

Chargeback Codes/Descriptions in Nordstrom Routing Guide for chargeback reason codes and descriptions)

Violation: Supplier is charged full freight charges plus a handling fee of $100. Violation is either of Purchase Order contract or the Carrier Selection and Routing Guide. Nordstrom deducts freight charges owed from the next check remittance.

FOB Point A term of sale that defines who will incur transportation charges for the shipment, who will control the movement of the shipment, or at which point the title to the goods passes to the buyer. The original meaning was "free on board" ship.

FOB Factory: Title of goods passes to the buyer at the factory. Supplier pays no (zero) freight, unless a freight allowance is applicable.

FOB Consolidator: Title of goods passes to the buyer at the consolidation point. Supplier pays all freight costs to the point of consolidation, plus any additional freight costs, which are dependent on what is agreed in the freight allowance field on the PO.

FOB Store: Title of goods passes to the buyer at the Nordstrom DC or Store. Supplier is liable for the shipment until it reaches Nordstrom. Please note that FOB Store does NOT mean ship Direct to Store. Refer to the “FOB Point” Purchase Order field.

Domestic If supplier is responsible for clearing customs or producing in the U.S., then supplier is “domestic”

Full Freight The supplier/shipper agrees to pay 100% of the freight charges. Refer to the "Freight Allowance" Purchase Order field.

Full Load Shipments weighing over 1,000 lbs for Air shipments and 10,000 lbs for Surface shipments. To have Full Load Shipments considered for possible Volume Shipment Routing, call the Nordstrom Volume Shipment Routing Desk at (503) 978-3042 at least 3 days prior to the requested ship date.

GROSS WEIGHT Entire weight of goods including merchandise, packaging materials and cartons

Hazardous Materials A hazardous material is a substance that poses more than a reasonable risk to the health and safety of individuals and includes products such as explosives, flammables, corrosives, oxidizers, and radioactive materials. Includes perfumes and other contents packaged under pressure being shipped via Air and Air shipments that contain Dry Ice cold pack.

Importer of Record The company or individual who is listed as the importer with U.S. Customs at the time the goods enter the U.S. The Tax ID# or social security number of the "Importer of Record" must also be submitted to Customs. The Importer of Record bears all responsibility and liability for the imported merchandise.

Inbound Freight Freight en route to a Nordstrom facility (usually a Distribution Center).

INNER CARTON Carton within a Master Carton. Must have Inner Carton markings



Term Definition

Interliner The pickup Carrier, usually for an LTL shipment. The Carrier transports merchandise from the vendor to a consolidator.

Jewelry Jewelry and watch shipments are shipments for departments 28, 68, 72, 89 and 214. See Jewelry and Watch Shipping Procedures (Section 3) in Nordstrom Routing Guide.

Landed Duty Paid The total cost of a product delivered to a given location, i.e., the cost of production plus the transportation cost to the customer’s location. U.S. Customs Clearance is the responsibility of the seller. The seller or agent of the seller is the "Importer of Record". All U.S. Customs duties and applicable taxes are for the account of the seller. Delivery to the named place of destination is for the account of the seller.

LTL “Less than truckload”, a shipment weighing less than the minimum weight required to use the lower truckload rate. A pickup/interliner Carrier direct to the DC’s or into a consolidation. Usually shipments over 70 lbs and under 10,000 lbs.

Lumper A term applied to a person who assists a motor Carrier in the loading and unloading of property.

Manufacturer ID Assigned by Nordstrom and is transmitted on EDI PO this ID is used to identify the manufacturer.

Master Bill of Lading A uniquely numbered contract of carriage document that summarizes more that one DC shipment or sub-bills of lading. The Master Bill of Lading is the document that is signed by the Carrier driver.

MASTER CARTON Holds Inner Cartons. Must have Outer Carton markings

MASTERPACK Outer shipping carton that holds “Store Packed” cartons that are too small to be conveyable

Mode Method of transportation (service) used for shipments, usually Surface and sometimes Air. Refer to the "Ship Via Routing Guide or shipping method" Purchase Order field.

NORDSTROM.COM This Division of Nordstrom, Inc. sells product direct to the customer via Internet Sales

NPG Nordstrom Product Group

Outbound Freight Freight en route from a Nordstrom facility to another Nordstrom facility or a vendor.

Order Date Approved Date The date the order was approved in Nordstrom buying system & initial EDI will transmit to the manufacturer

PACKING METHOD Manner in which merchandise is packed and specified on PO



Term Definition

Pickup Carrier The interliner Carrier, usually for an LTL shipment. The Carrier transports merchandise from the supplier to a consolidator

PID Product Information number or vendor style number. Also known as vendor product number or VPN.

POD Proof of Delivery.

PO TYPE Denotes PO designated for special event such as sale or store opening.

PO Verification Purchase Order Verification is a service provided by our consolidators. It confirms that the Purchase Order is active and is ready to ship. PO Verification may also be performed via email to Nordstrom. See Section 2: Shipment Preparation in Nordstrom Routing Guide for further information.

Prepaid Freight invoice payment term indicating that charges are billed to the shipper or supplier.

Purchase Order (PO) A legal, binding contract between the Nordstrom buyer and the supplier. The Purchase Order number is an 8-digit identifier and is required on all packaging and documentation.

QR Quick Response. The capability to send sales information to a vendor and have merchandise replenished immediately via EDI transactions.

Refusal A refusal occurs when a Purchase Order delivered to a consolidator or Nordstrom facility is in violation of the Purchase Order contract. Refusals are put On Hand and all expenses are borne by the seller. The seller has 30 days to give disposition to the agent in possession of the shipment. After 30 days, the shipment may be salvaged to recover expenses.

Return Authorization An authorization number which is obtained from the supplier prior to the shipping return vendor claim.

Samples Merchandise not for resale. Samples usually have no cost.

Shipper The sender of the freight shipment, usually the seller or seller’s warehouse.

Shipping Window – NPG Foreign

The period of time between (and inclusive of) the PO Earliest Ship Date and Late Ship Date.

Short Shipments Shipment contents which are less than the packing slip count or a Carrier shipment which has delivered less than the carton count on a Bill of Lading or freight delivery receipt.

SKU Stock Keeping Unit. A SKU refers to a specific style, color and size of an item.

Store Pack Packing in po sequence by style, color and size (SKU) for each store on po.



Sub-Bill A Bill of Lading always used in conjunction with a Master Bill of Lading. A sub-bill lists the detail information for a DC shipment, including PO’s and department number, itemized by number of cartons and weight, etc.

GS1-128 Scannable bar-coded label located on the outside of a shipping carton.

UPC Universal Product Code. A unique twelve digit number. The first six digits are a UC Block ID; the next five digits are a specific product identifier (SKU); and the last digit is a check digit.

VAN Value Added Network. The designated communication network used to transmit and receive EDI transactions.

Vendor Number The Vendor Number is found on the Purchase Order “Pay To Vendor” section.

VICS Voluntary Inter-industry Commerce Standards for EDI transactions.

VMR Vendor Managed Replenishment. Vendor “Basic Stock” system that automatically creates Purchase Orders and replenishes merchandise based on sales and model information via EDI852 sales and 855 Reverse Purchase Order.

Volume Shipments A Full Load that exceeds the standard size/weight guidelines. Surface: 10,000 pounds or more, or over 1,800 cubic feet, per

consolidated shipment. Air: 1,000 pounds or more per consolidated shipment.

Volume Shipments are considered by the DC for possible Full Load shipment routing.

Weight Break The weight at which Carrier determination is made.



PO Types PO TYPE PO TYPE DESCRIPTION

PO TYPE PO TYPE DESCRIPTION

AC ANNIV CATALOG MB MOTHER'S DAY BOOK AN ANNIV SALE MD DEC MENS HYRLY AT AFTER THANKSGVG MI MAILING INSERT AX AFTER CHRISTMAS MJ JUNE MENS HYRLY BA BLACKLINE ANNIV NA RACK NEW ARRIVALS/TAG EVENT BE Designer International NC NO CHARGE CA SPRING 1 CATALOG- FEB NH NOV WMNCHILD HY CC SPRING 2 CATALOG - MAR NS NEW STORE OPEN CD APRIL CATALOG NT NO RETAIL TESTERS CE SUMMER 1 CATALOG- APRIL OR Ornaments CF SUMMER 2 CATALOG - MAY OT OPTICAL CG JUNE CATALOG PA DESIGNER PERSONAL APPEARANCE CH FALL 1 CATALOG - AUGUST PC PRICE CHANGE FOR TICKETS CI FALL 2 CATALOG - SEPT PF PRINT FEATURED ITEM CJ HOLIDAY GIFTS CATALOG - NOV PM RACK PACK AND HOLD 298 CK LUXE CATALOG - NOV PS RACK PACK AND HOLD 339 CL LAST MINUTE GIFTS - NOV RB RACK BULK/DC SPLIT TO STORE CM JANUARY 1 CATALOG RC RACK CATALOG CN CONSIGNMENT RE RACK BULK EVENT CO CUSTOMER ORDER RN RACK NEW STORE CP JANUARY 2 CATALOG RO RACK ORDER DB DIR DUMMY PO FOR BKORD RS RESERVE STOCK DM DEPT MAILER RT RACK THANKSGIVING EB BEAUTY EXCLUSIVES RV RACK HOLD AND RELEASE EN EXPENSE NPG RX RACK NEW STORE BULK FB FALL BOOK-OCTOBER SB SPRING BOOK GW GIFT WITH PURCHASE SD SAMPLES HB HOLIDAY BOOK SE SHOE EVENT IF INTERNET FEATURED ITEM SM Seasonal Merchandise IN INTERNET-DIRECT ITEM SP NON EVENT SPECIAL PURCHASE JH JUNE HALFYEARLY SS SPRING SALE LB LING XMAS BOOK TE RETAIL TESTERS LS LINE SALE TR TRUFFLES MA MAGAZINE ADVERTISEMENT TS TRUNK SHOW



Packing List Examples Packing List with Summary Page for Bulk Pack Orders The Packing List for a Bulk Packed PO must have page breaks between each PO and DC. The Packing List summary page must show a summary of cartons by DC and of SKUs by DCs.

SHIPPER: Supplier name, Address, Phone, and Fax. CONSIGNEE: NORDSTROM INC., BOX 870, SEATTLE, WA 98111 USA

PO NUMBER 11324786 STYLE NUMBER 702862

DEPT 46 ITEM DESCRIPTION LADIES WOVEN SKIRT

INVOICE NUMBER DL-1370 DATE JUNE 5, 2004

L/C NUMBER HKH760297 L/C DATE APRIL 4, 2004

SHIPPING TO SEATTLE SHIPPING FROM HONG KONG SHIPPING DETAILS CARTONS/MEASURES

Origin Country CHINA Total # Of Cartons 32

Port Of Entry SEATTLE Net Net Weight (kgs or lbs)

3,514.10

Shipment Mode OCEAN Net Weight (kgs or lbs) 2,310.10

Estimated Departure JUNE 15, 2004 Gross Weight (kgs or lbs)

4,814.30

Vessel/Voyage/Flight # SEALAND V.118 Cubic Measurement 1,321.05

DC Destination(s) 89 Carton Dimensions (cm or inches)

110 - 58.42 x 25.40 x 43.18 cm

Cost Center Code PV-Caslon

CARTON BREAKDOWN FOR DC#: 89 CARTON # 1 - 3 Color: Burgundy Carton Store Size T

otal

Gross

Net Net Net

Number Number XS S M L XL Weight Weight Weight 1 10 15 25 8.6 7.2 6.3 2 35 35 9.2 8.3 7.0 3 15 10 25 8.6 7.2 6.3

Color: Brown Carton Store Size T

otal

Gross

Net Net Net

Number Number XS S M L XL Weight Weight Weight 4 10 15 25 8.6 7.2 6.3 5 35 35 9.2 8.3 7.0 6 15 10 25 8.6 7.2 6.3

total 20 30 70 30 20 170 SUMMARY BY SKU FOR DC # : 89

STYLE COLOR SIZE TOTAL XS S M L XL 702862 Burgundy 20 30 70 30 20 170

Brown 10 15 35 15 10 85 Total 30 45 105 45 30 255



Packing List Summary Page for Bulk Pack orders:









3,514.10



4,814.30


DC Destination(s) Cost Center Code

89, 299, 399, 499, 699 PV - Caslon

Carton Dimensions (cm or inches)

110 - 58.42 x 25.40 x 43.18 cm

Carton Summary Example

DC# CARTONS DC 89 3

DC 299 2

DC 399 6

DC 499 7

DC 699 7

DC 799 7

TOTAL 32 CARTONS

Summary by SKU for entire Purchase Order

STYLE STORE COLOR SIZE TOTAL

XS S M L XL 702862 001 Burgundy 10 15 35 15 10 85

Brown 10 15 35 15 10 85 Store Total 001 20 30 70 30 20 170

702862 002 Burgundy 10 15 35 15 10 85 Store Total 002 10 15 35 15 10 85 Style Total 30 45 105 45 30 255



Packing List and Summary Page for Store Pack Orders: The Packing List for a Bulk Packed PO must have page breaks between each PO and DC. The Packing List summary page must show a summary of cartons by DC and of SKUs by DCs.









3,514.10



4,814.30



89, 299, 399, 499, 699 PV - Caslon


110 - 58.42 x 25.40 x 43.18 cm

CARTON BREAKDOWN FOR DC#: 89 CARTON # 1-3 Style: 702862 Color: Burgundy Carton Store Size T

otal

Gross

Net Net Net

Number Number XS S M L XL Weight Weight Weight 1 001 10 15 25 8.6 7.2 6.3 2 001 35 35 9.2 8.3 7.0 3 001 15 10 25 8.6 7.2 6.3

Style: 702862 Color: Brown Carton Store Size T

otal

Gross

Net Net Net


Store Total 001 20 30 70 30 20 170 Style: 720862 Color: Burgundy Carton Store Size T

otal

Gross

Net Net Net


Store total 002 10 15 35 15 10 85 SUMMARY BY SKU FOR DC # : 89

STYLE STORE COLOR SIZE TOTAL XS S M L XL 702862 001 Burgundy 10 15 35 15 10 170

Store Total 001 20 30 70 30 20 170 702862 002 Burgundy 10 15 35 15 10 85

Store Total 002 10 15 35 15 10 85 Style Total 30 45 105 45 30 255



Packing List Summary Page for Store Pack orders:






SHIPPING TO SEATTLE SHIPPING FROM HONG KONG

SHIPPING DETAILS CARTONS/MEASURES


Port Of Entry SEATTLE Net Net Weight (kgs or

lbs) 3,514.10


Estimated Departure JUNE 15, 2004 Gross Weight (kgs or

lbs) 4,814.30



89, 299, 399, 499, 699, 799 PV - Caslon


110 - 58.42 x 25.40 x 43.18 cm

Carton Summary Example

DC# CARTONS DC 89 3

DC 299 2

DC 399 6

DC 499 7

DC 699 7

DC 799 7

TOTAL 32 CARTONS

Summary by SKU for entire Purchase Order

STYLE STORE COLOR SIZE TOTAL XS S M L XL 702862 001 Burgundy 10 15 35 15 10 85

Brown 10 15 35 15 10 85 Store Total 001 20 30 70 30 20 170

702862 002 Burgundy 10 15 35 15 10 85 Store Total 002 10 15 35 15 10 85 Style Total 30 45 105 45 30 255