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8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
http://slidepdf.com/reader/full/pam-dost-external-business-continuity-management-in-aerospace-manufacturing 1/12
BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
Business Continuity Managementin Aerospace Manufacturing
Pam DostBusiness Continuity Program Manager The Boeing Company
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
http://slidepdf.com/reader/full/pam-dost-external-business-continuity-management-in-aerospace-manufacturing 2/12
BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
Partnering worldwide for mutual growth and prosperity
Global Boeing
Customers in more than 90 countries
"ota re!en#e in 2009$ %&'.( )iion
*0 per+ent of +ommer+ia airpane re!en#e histori+ay from +#stomers o#tsidethe ,nited -tates
Manufacturing ser!ice and technology partnerships with
companies around the world Contra+ts ith 22/000 s#ppiers and partners go)ay
"esearch design and technology#de!elopment centers and
programs in multiple countries
More than $%&000 Boeing employees in '9 states and &0countries
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
(nterprise )mplementation )s Comple*
Corporate functions+
Business De!elopment and ,trategy
Communications
(ngineering -perations and Technology.inance/,hared ,er!ices Group/BoeingCapital Corp
1uman "esources/Administration
)nternational
2aw-ffice of )nternal Go!ernance
Go!ernment "elations
3orld#class performance
)ntegrated
Defense
,ystems
Commercial
Airplanes
Deli!ering products and ser!ices to commercial and defense customers
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
Business Continuity Matters4
-ur shareholders stoc5holders in!estors customers
employees and communities rely on continued operationalsupport and ser!ices
riorities
1 -afe and se+#re go)a/ enterprise operations 1 rote+t assets
1 estore +riti+a )#siness pro+esses and systems
1 ed#+e the ength of interr#ption to )#siness
1 rote+t rep#tation damage
1 Contro media +o!erage 3e.g. o+a/ regiona/ nationa/ go)a4 1 Maintain/ +#stomer/ s#ppier and +omm#nity reationships
1 Contin#ed operations for the Enterprise
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
Global Corporate Citi6enship
3e ha!e one simple ob7ecti!e at Boeing+ to ma5e the world a
better place 5e re+ogni6e that o#r p#rs#it of that !ision has signifi+ant impa+t on
the indi!id#a +omm#nities here e i!e and ork as e.
O#r empoyees aro#nd the ord i!e and ork in
areas that are at risk of potentia threats Coa)oration ith o+a 7#risdi+tions and
go!ernment agen+ies fa+iitates heathy+omm#ni+ation ens#ring e!eryone is informedand has the most +#rrent and ree!antinformation to make timey de+isions
If e ha!e prepared empoyees/ e ha!eprepared +iti6ens and +omm#nities
Disaster .actsBoeing Domestic 2ocations
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
Business Preparedness
.ocus+ Critical Business
Processes8 "is5s identified in+
8 Critical Processes
8 -perations
8 Programs
Business Continuity Management
(mergency Preparedness.ocus+ 2ife (n!ironment
Property Assets8 "is5s identified in+
8 (mployee (mergencyProcesses andPreparedness
8 2arge ,cale
(mergency )ncidentManagement
8 (mergency Planning
)T Preparedness.ocus+ Critical ,ystems
and Applications8 "is5s identified in+
8 .unctional Testing
8 Plan De!elopment
8 Plan Currency
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
BC is li5e buying insurance
People with perfect dri!ing records dri!e their cars e!eryday
and still choose to buy insurance
1 o m#+h risk are yo# iing to a++ept:
3hat critical programs processes systems or operations ifdisrupted could put the company at ris54
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
"is5 Management
Ass#me the isk3;o Criti+aity4
Identify/ anand Mitigatefor the isk
3igh Criti+aity4
Identify materiaeements of +riti+aity
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
Business ContinuityApproach
2oss of Building
2oss of Personnel
2oss of ,ystems
2oss of ,uppliers
Nat#ra <isasters3=oods/ #rri+anes/ Earth>#akes/ et+.4 Inf#en6a/ andemi+3A!ian =#/ ?N?4
"errorist "hreats/ Cy)er Atta+ks/ O#tages3rod#+tion systems/ Comm#ni+ationssystems/ =inan+ia -ystems/ et+.4
-#ppiers3-inge -o#r+e -#ppiers/-#ppy Chain disr#ptions/@I" In!entory4
Potential Threats 8 ulnerabilities
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
"ecent (!ents and Benefits
"educing the negati!e impact of e!ents to the business
-pring 2009 a+ti!ated andemi+ an for ?N? )dentifying understanding and managing multiple and cross#organi6ation e!ents
allows us to ta5e calculated ris5s
=a 2009 N5 region food panning pro!iding in!a#a)e insight into integration
Preparedness Planning pro!es to be in!aluable to sites with ongoing !ulnerabilities
200' 2009 o#ston #rri+anes
2009 Caifornia 5idfires
20?0 I+eand o+ano s#ppy +hain potentia disr#ptions to +riti+a programs
(nhances our ability to a!oid ad!erse impacts to:
rod#+tion +apa)iity
E+onomi+ eath
Corporate Image
Contra+t#a Commitments -afety/ ;ega/ eg#atory
Competiti!e osition
Comm#nity eationships
A reasonable in!estment to reduce impact and speed reco!ery
?0
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
;ey (lements and Challenges
Go!ernance and compliance
(*ecuti!e sponsorshipcommitment and ownership
"is5 assessment plans
(*ecution plans
(mployee engagement
alidate test and maintain plans
)ntegration -perationali6e
8/18/2019 Pam Dost-External-Business Continuity Management in Aerospace Manufacturing Final
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BOEING is a trademark of Boeing Management Company.Copyright © 2009 Boeing. A rights reser!ed.
,ummary < 3rap#=p
Prudent and responsible corporations agencies and
communities need to weigh their options when in!esting inbusiness continuity
5hat risk are yo# iing to a++ept: ins#ran+e
5hat is the right )aan+e: +riti+aity
o do yo# in!o!e and engage yo#r teams/ +omm#nities/ agen+ies: 1 rioriti6ation
5hat e!erage do yo# need to keep the moment#m going: go!ernan+e
o do yo# em)ed thinking a)o#t resiien+y as part of the normaoperating rhythm: operationai6e