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Log-inw/issued username
Log-in
&
Load Route
Scan Each
Package Accepted
for Delivery
TAP green grid under SCAN ON
TAPActions to select
TAPPicture Scan from menu
Aim camera at barcode; TAP screen to scan
After all packages scanned, TAP back arrow/route ID
Confirm scans: checkmarks; TAP Back if ready for delivery
PARCEL DELIVERY USING IOS – APPLE iPhone
AT PLANT
AT PLANT
Unsu re? Use t he
back arrow
TAPDepart
Must Depart Plant
Navigate
Delivery: Arrival,
Scan, Depart
TAP Arrive
TAPActions to select
TAPPicture Scan from menu
Aim camera at barcode; TAP screen to scan
After scan,TAP Stop #
TAP Departto move on to next delivery
ON ROUTE PARCEL DELIVERY
TAPgreen grid
Confirm scan: checkmarks; TAP Back
These steps are done
for almost every
delivery.
These are the steps that get
you paid –
The Money Steps
For multiple packages at same stop, scan one after the other.
Navigation function optional. Available if directions needed.
Unsure? Use the
back arrow
Photo Required Delivery:
Arrive,
Scan,
Take photo of delivered package,
Depart
TAP ArriveNote the alert for photo
TAPActions to select
Aim camera at barcode; TAP screen to scan
After scan,TAP Stop #
TAPgreen grid
IF IMAGE IS REQUIRED....first, do the usual Money Steps
TAP OKon pop up photo alert
TAPPicture Scan from menu
NOTICE: the required photo is noted in the form area.
TAP form content to capture photo
Capt
urin
g th
e ph
oto
A.
B.
A. TAP Attach ImageB. TAP Take Photo from menu
Camera opens, take photo of package; TAP Done
Only enter comments to capture exceptions.
TAPDone
Verify form shows 1/1 answered; TAP Depart
Unsure? Use the
back arrow
Cannot deliver a package at a stop?
Enter a Quantity (Q) code reason for the undelivered package.
Q01 Can't get signature - First Attempt
Q02 Can't get signature - Second Attempt
Q03 Damaged Q04 Package Refused by Customer
Q06 Missing Parcel
PACKAGE DELIVERY EXCEPTIONS
TAP On Green Matrix
TAP Section w/Order Tracking #
TAP A Reason Code
Exception Reason appears on screen; TAP STOP # in upper left
TAP DEPART
ARRIVE at the stop. Do not scan the package. Do the following to enter exception:
If package was scanned
prematurely, change all
quantities on Ac. (Actual) row to “0”
TAP Reason Code None
TAP Back in upper left
Contact the Distribution Manager regarding any exceptions & next steps regarding the undelivered package.
TAP DEPART on main screen
Cannot service/deliver to a stop on your route?
Enter an Unserviceable Stop (U) code reason for not delivering to the stop/address.
Contact the Distribution Manager regarding any exceptions and next steps regarding undelivered packages.
U01 Unable to locate address
U02 Unsafe Condition
U03 Road Closure U04 No Access
U05 No Secure Area to Leave Parcel
U06 Business Address – Can’t Deliver Early
UNSERVICEABLE STOP EXCEPTIONS
TAP ACTIONS
TAP UNDELIVER from the pop-up menu
ARRIVE at the stop. Do the following to enter exception:
YES If you want to retry later that
day.
Yes records exception for this stop and adds a duplicate of the stop to the end of route.
NO Records
exception for this stop.
Attempt Redelivery Later? TAP YES or NO
Answering redelivery
question auto- Departs and
advances you to ARRIVE at
next stop.
TAP Appropriate reason code/text
COMPLETING THE ROUTE
After departing last stop, you will land on the
Ready to Complete
screen.
TAPComplete
System will begin unload of delivery data
When complete, system returns to the home screen
If error message, system unloading in background. Leave app open until returns to home screen.
For Additional information & instructional videos
visit:www.PCFcorp.com/parceltools
Need more help?Speak with your Distribution Center Team