Help Desk

PAR’s Help Desk is on call 24x7x365

PAR’s exper�se in the restaurant and retail businesses from over 35 years of experience in the industry, allow us to understand your business, and provide you with the help you need to keep your POS system running smoothly. We understand the cri�cal nature of keeping your POS system con�nuously opera�ng at a high level of performance. When a system is down, for whatever the

With a highly-experienced team of passionate and specialized professionals to quickly troubleshoot system issues to resolu�on, including remote diagnos�c capabili�es. The Help Desk is our “lifeline” to our valued customers, and we proficiently employ Level 1 and Level 2 so�ware technician specialists, who are experts in their customized field. Our Help Desk offers mul�ple service op�ons, customized contracts that make sense for you and your business needs.

With real-�me access to PAR’s exclusive knowledge management system and real-�me collabora�on tools, our Help Desk specialists are virtually linked to an extended team of subject ma�er experts who can assist in customer resolu�on. PAR’s dedicated Help Desk experts are on call and commi�ed to resolving your issue as quickly as possible, and providing customer sa�sfac�on.

ParTech.com • 1.800.382.6200

reason, our top priority is to solve the issue, so customers can con�nue to efficiently run store opera�ons. Our Help Desk provides customer service and technical support, and allows you to resolve your issues quickly from a single point of contact, whether you need help understanding the status of an order or need help addressing issues with your POS system.