Participant Guide

EPO 100:Introduction to the

Standardized Emergency Management System

(SEMS)

Purpose of EPO 100

This training course is intended to give you a basic overview of SEMS, including reference to the law and regulations, standard terms, management structures, principles and definitions.

This course also satisfies the federal guidelines for integration of the National Incident Management System (NIMS) by incorporating the unique elements of the NIMS-700 introductory course.

Trademarks & Copyright Acknowledgements

For permission or questions regarding any of the course content, please contact the CDPH Emergency Preparedness Office, 1615 Capitol Avenue, 3rd floor, Sacramento, CA 95814

or email to EPOtraining@cdph.ca.gov

All course materials were developed in partnership with the California Department of Public Health, Emergency Preparedness Office, and Healthcare education, Leadership and Performance, INC. utilizing resources from the California Office of Emergency services and the FEMA Emergency Management Institute.

2A2A

Learning Objectives (1 of 2)

1. Describe the purpose and scope of the Standardized Emergency Management System (SEMS)

2. Identify common terminology associated with SEMS

3. Distinguish basic elements of the SEMS law

4. Cite the five levels of organization within SEMS

5. Explain the principles, functions and basic concepts of SEMS

6. Determine basic operating requirements and individual responsibilities

7. Specify the benefits of using the Incident Command System (ICS)

After completing this training, you should be able to:

2B2B

Learning Objectives (2 of 2)

8. Identify when it is appropriate to institute an Area Command

9. Identify when it is appropriate to institute a Multi-Agency Coordination System

10. Specify the benefits of using a Joint Information System (JIS) for public information

11. Explain how SEMS affects how resources are managed

12. Explain how SEMS influences technology and technology systems

Why Are We Here?Why Are We Here?Review Objectives (Page Review Objectives (Page

2)2)

33

California DepartmentCalifornia Departmentof Public Healthof Public Health

The The EmergencyEmergency

Management SystemManagement System(“SEMS")(“SEMS")

(With integration of NIMS IS-700)(With integration of NIMS IS-700)

StandardizeStandardizedd

44

What is SEMS?

An emergency & disaster management structure that integrates preparedness, planning, command/control, coordination & support activities Utilizes “best practices” management & business principles & processes that apply to all levelsIntegrates the elements of the National Incident Management System (NIMS) 55

Concepts and Principles

Flexible framework that: Facilitates working together . . . At any type of incident . . . Regardless of size, location, or

complexityFlexible structuresRequirements for processes, procedures, and systems

66

Standard Structures

The Incident Command System (ICS)Inter-agency/Multi-agency CoordinationMutual AidPublic Information Systems

77

SEMS Purpose Is To Provide

Standardized emergency management across all levels of government, tribal entities, NGOs & private industryCoordination between responding agenciesRapid mobilization, deployment and resource trackingInteroperability

88

I have a riddle for you….I have a riddle for you….

What does Senator What does Senator Petris, Petris, 1991 Oakland Hills 1991 Oakland Hills Fire, and Fire, and SEMS have in SEMS have in common….?common….?

99

Legal Basis for SEMS

Initiated by Senate Bill 1841Became California Statute in 1993 Government Code § 8607CCR – Title 19

INTENTINTENT: “To Improve : “To Improve Coordination of State & Local Coordination of State & Local

Emergency Response in Emergency Response in California”California”

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State Agencies

MUST use SEMS NO EXCEPTIONS!

MUST Integrate NIMS!

…To qualify for Federal Grants

1111

Local Governments

MUST USE SEMS!…To be eligible for

State funding of RESPONSE RELATED PERSONNEL COSTS!

MUST Integrate NIMS!…To qualify for Federal

Grants

1212

Integrated Components

Communications & Information ManagementSupporting TechnologiesAfter Action ReportingMaintenance System

SEMS

1313

PreparednessCommand & ManagementOperational Area ConceptResource Management

SEMS

Integrated Components (Continued)

1414

SYSTEM COMPONENTS

PREPAREDNESS“Preparedness is a way of life,

not a sudden, spectacular program.”

1515

What Is Preparedness?

Actions to establish and sustain prescribed levels of capabilityEnsures mission integration and interoperability

1616

Preparedness Planning

Plans describe how resources will be used.Plans describe mechanisms for: Setting priorities. Integrating entities/functions. Establishing relationships. Ensuring that systems support all

incident management activities.

1717

Types of Plans

Emergency Operations Plans (EOP)ProceduresPreparedness PlansCorrective Action and Mitigation PlansRecovery Plans

1818

Training and Exercises

Incorporate standards, guidelines, and protectionImplement modeling/simulationDefine general training requirementsReview/approve discipline specific requirements/courses

1919

Personnel Qualifications

Preparedness based on standards for qualification/certificationIncludes minimum: Knowledge Skills Experience

2020

Equipment Certification

Ensure performance to standards and interoperabilityFacilitate development of state and national standards and protocolsReview and approve equipment meeting standards

2121

Mutual Aid & Related Agreements

Voluntary, reciprocal and cooperative agreements which expedite response and provide services, resources, and facilities, when jurisdictional resources are inadequateSeveral Mutual Aid Systems form essential links

2222

Mutual Aid & Related Agreements

California’s Master Mutual Aid Agreement (MMAA)Fire/Rescue and Law/Coroner mutual aid systems in CaliforniaEmergency Management Assistance Compact (EMAC).Private sector and NGOs

2323

Publication Management

The development of naming and numbering conventionsReview and certification of publicationsMethods for publications controlIdentification of sources and suppliers for publications and related servicesManagement of publication distribution

2424

SYSTEM COMPONENTS

RESOURCEMANAGEMENT

2525

What Is Resource Management?

Four tasks:Establishing systemsActivating the systemsDispatching resourcesDeactivating resources

2626

Resource Management Concepts

Standardize identification, allocation, and trackingClassify by kind and typeImplement credentialing systemIncorporate resources from private sector and NGOs

2727

Resource Management Principles

1. Advance planning2. Resource identification

and ordering3. Resource categorization4. Use of agreements5. Effective management

2828

Managing Resources

Identifying and typing resourcesCertifying and credentialing personnelResource inventoryIdentifying resource needs and capabilities

2929

Managing Resources

Ordering and acquiring resourcesTracking and reporting resourcesMobilizing resourcesRecovering resourcesReimbursement

3030

STAFFING POSITIONS

Is an expansion of day-to-day program/function activitiesPlace personnel according to their skills into each SEMS Function

3131

What are the type of duties What are the type of duties involved with a disaster involved with a disaster

response?response?

Type of staffType of staff to fill those types of dutiesto fill those types of duties

3232

Suggested Staffing Relationships

EOC DirectorSafety

SecurityInformation

Liaison

Management:

EOC Program Mgr.

Risk Program Mgr.

Police or SecurityPublic

Affairs/P.I.O.Program Manager

3333

Suggested Staffing Relationships (Continued)

General Staff Functions

Operations:

Planning/Intel:

Logistics:

Finance/Admin:

DCDC, Drinking Water, L & C, Food & Drug, etc.

Planning, Engineering

Business Services, PurchasingBudgets/Accounting

3434

SYSTEM COMPONENTS

COMMANDAND

MANAGEMENT

3535

The Response System

DAY TO DAY EMERGENCY

Two separate vocations!

3636

MULTI-AGENCY COORDINATION

Multiple jurisdictions/agencies with concurrent emergency incident responsibility (statutory authority)Consensus on decisions affecting the overall emergency response; to include establishing priorities and scarce resource allocation.Anticipating and identifying future resource requirements

3737

MULTI-AGENCY COORDINATION

Providing strategic coordination as required Coordinating and resolving policy issues arising from the incident(s)Coordinating Entities (MAC Group) – Usually connected to an EOC

3838

In everyday life, can you In everyday life, can you give an example of where a give an example of where a

MAC might be used?MAC might be used?

3939

How the System WorksHow the System Works

FiveLevel

s

FiveFunctions

4040

THE INCIDENT COMMAND SYSTEM (ICS) – Field Level

Developed by Federal, State, and Local Fire services in CaliforniaA standardized emergency incident management structure

4141

ICS “FUN” FACTOIDSICS “FUN” FACTOIDSResult of 1970 Malibu Result of 1970 Malibu FireFireImplemented statewide Implemented statewide by Ca. Fire Service 1980by Ca. Fire Service 1980Included in SEMSIncluded in SEMSAdopted by Homeland Adopted by Homeland Security in 2004Security in 2004

4242

Field LevelField Level

Provides direct command and control for the emergency incidentEstablish goals, objectives and strategies for abatement and mitigationTactical on-scene responseRequests support from the Local jurisdiction(s) EOC

4343

Let’s Make it Real!Let’s Make it Real!Division of Communicable Division of Communicable Disease ControlDisease Control

Division of Drinking Water & Division of Drinking Water & Environmental MgtEnvironmental Mgt

Division of Food, Drug, & Division of Food, Drug, & Rad SafetyRad Safety

Others…Others…4444

Unified Command

When 2 or more Agencies with responsibility for the incident

respond, a Unified Command must be established.

4545

Unified Command Unified Command ThoughtsThoughts

Multi-Agencies working togetherMulti-Agencies working togetherPublic HealthPublic Health

Non-site specificNon-site specificNot immediately identifiableNot immediately identifiable

Geographically dispersed over timeGeographically dispersed over timeExamples:Examples:

Haz Mat Spill into a reservoirHaz Mat Spill into a reservoirMultiple Communities FloodMultiple Communities Flood

4646

Unified Area CommandArea Command

ICP 1 ICP 2 ICP 3

Sets overall strategy and prioritiesAllocates resources

Ensures proper managementEnsures objectives are met

Ensure strategies are followed

4747

Local Jurisdiction Level(Local EOC)Local Jurisdiction Level(Local EOC)

City, County, Special District (“local” includes state & Federal jurisdictions)Establish and maintain local EOCs and DOCsImplement Local Emergency Plans Directly supports Field Level activityRequests Support from Operational Area/Pre-established agreements 4848

Operational Area Level(OP Area EOC)Operational Area Level(OP Area EOC)

All jurisdictions within the geographical boundaries of a County (local, state, Federal and tribal)58 Operational AreasCoordinate with local jurisdictionsRequests assistance from the REOC

4949

Region Level(REOC)Region Level(REOC)

Regional OES & State Agency representativesLocated in Sacramento, Oakland, and Los AlamitosProvide technical guidance and assistance to Operational AreasImplement State Emergency Plan Broker Resources between Operational Areas

5050

State Level (SOC) State Level (SOC)

OES & State Agency RepresentativesLocated in SacramentoCoordinates between Regions Federal Response CoordinationCommunicates with Governor and Legislature

5151

Joint Field Office Federal Agencies and

Departments

Area CommandUnity of Command

Unity of Coordination & Support Efforts

Assis

tanc

e

Subject

Matter

Experts

Funding Resources and Equipment

Statewide State AgenciesInter-State Mutual Aid

Local Gov., Federal, State, Tribal, Volunteers, NGO,

Private

Local Gov., Federal, State, Tribal, Volunteers, NGO,

Private

Req

uest

s

Flow of Requests and Assistance During Large Scale Incidents

StateOperations Center

REOC

Incident Unified Command

Op Area

Local EOCs

Op Area Local Gov., Federal, State, Tribal,

Volunteers, NGO, Private

Regional, Local Gov., Federal, State, Tribal,

Volunteers, NGO, Private

Reaching around the Reaching around the official resource official resource

coordination levels will coordination levels will lead to inefficient use lead to inefficient use

and/or lack of accounting and/or lack of accounting of resourcesof resources

5252

Command/Management

Directs incident activities

Develops incident objectives & strategies

Establishes incident priorities

Coordinates with local EOCs

Manages overall support & coordination for incidents

Provides technical guidance to EOCs & incident command

Coordinate with other activated EOCs & incidents as appropriate

Command(Field Level “ICS”)

Management(EOC Levels)

5353

Provides technical subject/discipline advice & interpretation

Coordinates operational support to and from other SEMS levels

Operations

Directs all incident tactical activities

Directly involved in preparing Incident Action Plan (IAP)

Operations(Field Level “ICS”)

Operations(EOC Levels)

5454

Planning/Intelligence

Collects/analyzes incident intelligence

Develops Situation Reports

Documents incident action activities

Maintains incident resource tracking

Conducts incident action planning (IAP)

Collects, evaluates and disseminates intelligence

Develops Situation Reports

Documents activities within the EOC

Conducts EOC planning activities

Maintains EOC resource tracking

Planning(Field Level “ICS”)

Planning/intelligence

(EOC Levels)

5555

Logistics

Obtains resources services & supplies as requested by incidents/EOCs

Obtains resources, services & supplies for EOC

Supports EOC infrastructure

Orders resources, services and supplies for incident

Provides incident communication

Provides incident transportation and facilities

Purchasing

Logistics(EOC Levels)

Logistics(Field Level “ICS”)

5656

Finance/Administration

Personnel & equipment time recording

Cost Accounting Procurement Compensation &

Claims Cooperative

agreements

Personnel & equipment time recording

Cost Accounting Procurement Compensation &

Claims Cost Recovery

Finance/Administration

(Field level “ICS”)

Finance/Administration(EOC)

5757

FIELD LEVEL (ICS) ORGANIZATION

INCIDENT COMMAND

(Unified Command)

OPERATIONS

PLANNING/INTEL.

LOGISTICS FINANCE/ADMIN.

LIAISON

SAFETY

PIO

Command Staff

General Staff

5858

SEMS EOC ORGANIZATION

MANAGEMENT

OPERATIONS PLANNING/INTEL.

LOGISTICS FINANCE/ADMIN.

MULTI- AGENCY COORD. GROUP

LIAISON

SAFETY

PIO

Management Staff

General Staff

5959

SYSTEM FEATURES

MBO

ACTIONPLANNING

FLEXIBILITY HIERARCHY

COMMONTERMS

6060

MANAGEMENT BY OBJECTIVES

Flexible, Measurable & attainable objectivesIdentified time-frames (Operational Period)

Objectives Met

OperationalPeriod

SEMSFunctions

6161

Management Principles

Unity of Command Every individual has a

designated supervisor Chain of Command A clear line of authority within the ranks of the organization

6262

ORGANIZATIONAL FLEXIBILITY

Activate what you need!

COMMAND/MANAGEMENT

OPERATIONSPLANNING/

INTEL. LOGISTICSFINANCE/ADMIN.

6363

Management Principles

Span of control The number of individuals one supervisor can effectively manage.

Common terminology Organizational elements Position titles Resources Facilities 6464

Management Principles

Personnel accountability Check-In Mandatory Resource Status Unit Assignment Lists Unit Logs - A record of personnel

assigned and major events

6565

Management Components

Resources management Resources are assigned to

standard units/functions “Assigned” – “available” – “out-

of-service”

Integrated communications The "hardware" systems that

transfer information The procedures and processes for

transferring information.6666

Management Components

Action Planning Conducted at the

Incident Conducted in the

EOC Objective Driven Eliminates

Redundancy Establishes

Accountability

6767

SYSTEM COMPONENTS

COMMUNICATIONS & INFORMATION MANAGEMENT

6868

Public Information

Incident Command/EOC Director responsible for timely and accurate public information.

(Public) Information Officer Reports to the Incident Command/EOC

Director Appoints Assistants to support JIC

functions

Multiple JICs coordinate the release of approved Public Information

6969

Joint Information System(JIS)

State JIC

Op Area 1 JIC

Op Area 2 JIC

Local 1 JIC

Local 2 JIC

IC/UC/Area Command

(PIO)

Region 1 JIC

Region 2JIC

7070

JIC Characteristics

Includes representatives of all players in the responseHas procedures and protocols for communicating and coordinating with other JICs

7171

JIC Organization

Joint Information Center

Research Team Media Team Logistics Team

Press Secretary(jurisdictional)

Liaison(as required)

7272

SYSTEM COMPONENTS

SUPPORTINGTECHNOLOGIES

7373

Focus on Supporting Technology

1. Interoperability and compatibility

2. Technology support3. Technology standards4. Broad-based requirements5. Strategic planning and R&D

7474

SYSTEM COMPONENTS

ONGOINGMANAGEMENT & MAINTENANCE

7575

System Maintenance

Coordinated through State OESSEMS SEMS Advisory Committee SEMS Technical GroupCoordination with Federal Government NIMS Integration Center (NIC)

• Both maintenance systems will monitor through Lessons learned Application of “best practices”

7676

NRP (National Response Plan) (National Framework)

• Predicated on NIMS• Integrates and aligns all of the

Federal special-purpose emergency response plans into one structure.

• Interfaces Federal response with State, Tribal, Local governments, NGOs and private enterprise

7777

CONCLUSION

•This course integrates the This course integrates the Standardized Emergency Management Standardized Emergency Management System (SEMS) and the National System (SEMS) and the National Incident Management System (NIMS) Incident Management System (NIMS) into a single course.into a single course.

•The material used in this course is The material used in this course is extracted from the SEMS Approved extracted from the SEMS Approved Course of Instruction (ACI) and the Course of Instruction (ACI) and the NIMS IS-700 course.NIMS IS-700 course.

7878