PATH TO PERFORMANCE™Powered by CrossKnowledge

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Path to Performance™: Categories

ManageMyself

ManagePriorities

ManageTalent

and Retention

Manage Salesand My

Customers

Manage MyPeople and

My Team

BUSINESSEXCELLENCE

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Path to Performance™: 26 titles available

Manage My People and My Team

12. Take Your Team to the Next Level of Performance

13. Add Coaching to Your Management Style

14. Foster a Happy Workplace

15. Get Your Team Working Together

16. Managing Remote Teams Effectively

17. Building Customer Focused Teams

18. Building a Learning Culture

19. Manage Your Team’s Motivation and Engagement

20. Effective Performance Evaluation

Manage Myself

1. Give a Boost to Your Communication Style

2. Dare to Become an Intrapreneur and Reap the Benefits

3. The Finance Tools that Every Manager Needs

4. Harness Emotions to Be More Effective/ Nurture empathy at work

5. Unlock Your Creative Potential at Work

6. Strategies for Personal Effectiveness

Manage Talent and Retention

25. Effective talent management

26. Attracting and retaining right talent

Manage Priorities

7. Effective Time Management

8. Find New Solutions Through Design Thinking

9. Make Complex Project Management Simple

10. Make Remote Working Effective for You

11. Shift to Management 3.0

Manage Sales and My Customers

21. Leading Customer Experience in Retail

22. Manage Your Key Accounts Like a Champion

23. Sell Solutions, Not Products

24. Maximize the Potential of Your Sales Team

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Manage Myself

Give a Boost to Your Communication Style

Manage Myself

Audience: Anyone wanting to improve interpersonal communication

Time taken: Approx. 7 hours

• To achieve quality communication, some fundamental skills are needed • Those who work to improve these skills can be powerful communicators and be very effective in their organizations

• This course helps participants polish the full range of face-to-face and remote communication skills that are vital for working with others

Takeaways: Improved public speaking skills, Build trust with your audience, Assert yourself in difficult situations, Handle tough conversations, Use empathy, Communicate remotely in more effective ways.

LEARNING PATH

What are the keys to communication?

1

How can we give our messagesimpact? 2

What are the effective waysto communicate remotely?

How can we bond with an audience?

3

What’s the best way to assert 4

How can we harness empathy? 5

6

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FOR PROVEN BENEFITS

Recognized interna-tionally as one of the foremost developers, trainers and practitioners of neuro-linguistic pro-gramming (NLP). Leading expert in leadership and

change.

Intercultural and diversity expert. Founding partner of TCO International

Diversity Management.

Molecular genet icist turned Buddhist monk, and the Dalai Lama’s right-hand man. Photographer and best-selling author.

of meditation on the brain. Celebrated leader of humanitarian projects in

the Himalayan region.

Internationally recognized author, business consul-tant, facilitator, keynote speaker and Nonviolent Communication (NVC) practitioner. Best-selling author of The Empathy Factor - Your Competitive Advantage for Personal, Team, and Business

Success.

CEO of Claire Raines Asso-ciates, pioneering experts on generational differ -ences. President of the Heim Group, one of the

ences in the workplace.

Recognized interna-tional thought leader and

speaker. Author of Stories of Remote Teams Doing Great Things. Founder and Director of Collaboration

Superpowers.

Improve your public speaking skills+

Build trust with your audience+

+Handle tough conversations

+Use empathy

+

Assert yourself in difficult situations

Communicate remotely in more effective ways

ROBERT DILTS NIGEL EWINGTON TAMMY HUGHES

MARIE R. MIYASHIRO MATTHIEU RICARD LISETTE SUTHERLAND

Researcher on the effects

Rated as one of the top 50 leading management thinkers by

the Finan

-cial Times, Le Capital, Wirtschaftswoche and The Economist. Lifetime Achievement Award from the International Leader

-ship Association and 5-time winner of the INSEAD

Distinguished Teacher award. Considered one of the world’s 6 founding professionals in the devel

-opment of leadership as

MANFRED KETS DE VRIES

a field of expertise.

premier consulting firmsin the US for gender differ-

Give a Boost to Your Communication Style

Manage Myself

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Dare to Become an Intrapreneur and Reap

Audience: Anyone

Time taken: Approx. 7 hours

• The idea of intrapreneurship—thinking like an entrepreneur while within a company - was once confined to R&D incubators in major organizations, but it has crossed into all roles and has even become elemental in many corporate cultures

• It succeeds due to its ability to foster innovation through autonomy and diversified tasks. There are plenty of challenges, however—intrapreneurship entails changing how staff relate to their employers, interpret their roles and approach their work

• This course will give participants the mindset and skills they need to ensure the success of their innovative internal projects

Takeaways: Adopting intrapreneurship to enhance performance, Prepare for tomorrow’s working environment.

LEARNING PATH

1

2

3

4

5

How can we adopt the entrepreneurial mindset?

How should we sell our ideas to colleagues?

How can we invent solutions?

How should we put a team together?

How can we move fromideas to innovation?

Manage Myself

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TRUST OUR EXPERTS

-

TAL BEN-SHAHAR JACK KAPLAN MICHAEL R. SOLOMONANNE-LAURE FAYARD

Best-selling author inpositive psychology.Designed and taught the most popular course at Harvard

University.

Founder of DatamarkTechnologies Inc. Ceridi-an,a Fortune 500 compa-ny,and Adjunct Professorof entrepreneurship atColumbia Business School. Author of cele-brated Patterns of Entre-preneurship Manage-ment and Getting Started

in Entrepreneurship.

Associate Professor ofManagement at NYUPolytechnic School ofEngineering. Affiliate facultyat NYU Stern. Expertin communication

and collaboration.

Professor of Marketing atSaint Joseph’s University,academic authority onconsumer behavior. Author of best-selling Consumer Behavior: Buying, Having, and Being. Frequent contrib-utor to The New YorkTimes, USA Today and The Wall Street Journal and regularly appears on television shows includ-ing The Today Show, Good Morning America

and CNN.

+

Adopting intrapreneurship to enhance performance

Prepare for tomorrow’s working environment

FOR PROVEN BENEFITS

Dare to Become an Intrapreneur and Reap

Manage Myself

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The Finance Tools that Every Manager Needs

Audience: Business unit, project and team managers, department managers, and employees who manage budgets

Time taken: Approx. 12 hours

• The financial aspects of a business are too important to be left to finance experts alone. Managers need to keep value creation in mind when managing their businesses

• This innovative digital experience will help participants understand key concepts in corporate finance and will give them the tools to manage the three pillars of financial performance

• Participants will learn a methodology that will help them include financial components in their daily activities and communicate effectively with finance experts both inside and outside their company

Takeaways: Control the financial operations of a business, Use the information provided by the three main financial documents, Create value while managing a project, Master valuation basics, Make forecasts, Understand your financial manager’s responses to your investment requests.

LEARNING PATH

1

2

3

The three keys tofinancial analysis

Assessing theprofitabilityof a project Creating value

while managing your business

Distinguished Visiting Professor at HEC Paris and Faculty member at INSEAD, Associate Fellow at Templeton College, Saïd Business School, Oxford University, and Visiting Professor, Harvard Business School. Multiple awards including the Harvard Business School’s Faculty Award in 1999, 2000

and 2003.

MARC BERTONÈCHE

+

+Create value while managing a project

+Master valuation basics

+Make forecasts

+

Control the financial operations of a business

Use the information provided by the three main financial documents

Understand your financial manager’s responses to your investment requests

FOR PROVEN BENEFITS

Manage Myself

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Harness

Audience: Anyone

Time taken: Approx. 6-8 hours

• TIn our increasingly digital world, empathy and connection are essential tools for establishing more human interactions

• This groundbreaking collection offers real-world insights as well as practical ways to increase empathy skills organization-wide

• It shows how empathy improves productivity, innovation, and profitability. Moreover, it reveals that, by changing the mindset of individuals, teams and organizations, empathy can actually revolutionize the workplace

Takeaways: Increase productivity by building stronger relationships, Manage and use your emotions more effectively.

Internationally recognized author, business consultant, facilitator, keynote speaker and Nonviolent Communication (NVC) practitioner. Best-sell ing author of The Empathy Factor - Your Competitive Advantage for Personal, Team, and

Business Success.

MARIE R. MIYASHIRO

LEARNING PATH

1

2

3

4

5

6

Increase productivity by building stronger

relationships

+Manage and use your

emotions more effectively

Analyze your feelings and needs

Use your feelings to make better decisions

Improve your listening

Define your team’s DNA

Develop your ability to connect

Improve your team’sproductivity

FOR PROVEN BENEFITS

Manage Myself

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Audience: Anyone

Time taken: Approx. 6 hours

• This training course will help participants unlock their creative potential at work. It is designed to help them lose their inhibitions and overcome obstacles to creativity, including bad habits and limiting beliefs

• Perhaps the participants are overly rational in their approach. Or have a tendency to favor reliable outcomes and proven methods. Do they find it hard to spark creativity in a group?

• This course has selected various practices from outside the working world that will help participants unlock your creative potential. This course is based on concepts developed by Francis Cholle, an international business consultant and best-selling author of The Intuitive Compass

Takeaways: Making better use of creative skills, using creative potential to resolve problems at work and in daily life, being creative in a group setting.

LEARNING PATH

1

2

3

4

Stepping outsideyour comfort zone

Asking the right questions

Being creative ina group setting

Brainstorming

FOR PROVEN BENEFITS

Unlock Your Creative Potential Now

Best-selling author (The Intuitive Compass) and TED speaker. Professor at HEC Paris. Faculty at School of Visual Arts in New York City, Wharton School (U. Penn), Columbia, NYU Stern, the Fashion Institute of Technology, the ESCP-EAP executive MBA program in Europe.

FRANCIS CHOLLE

Making better use of yourcreative skills

+Using your creative potential toresolve problems at work and

in your daily life

+Being creative in a

group setting

Manage Myself

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Audience: Anyone

Time taken: Approx. 6 hours

• How you can employees be more productive? Do they find it hard to concentrate? Hoping to squeeze a few more things into a busy day? Feeling under pressure from the avalanche of tasks they have to deal with?

• Would they like to make better use of e-mail as an essential communication tool and give more impact to your presentations?

• Do they want to feel that they’re learning new things all the time? Or maybe you just want to get out of a rut?

• If the answer to any of these questions is yes, this course, produced with the help of experts in professional effectiveness, is just the right answer

• This 7-step training path provides tried and tested solutions to help employees to boost their performance

Takeaways: Methods of coping with stress, Advice on effective task and time management, Best practices to help you reach and maintain your peak energy level, Techniques for communicating effectively by email and making impactful presentations, Tips on how to learn using new technologies and own your development.

Strategies for Personal Effectiveness

LEARNING PATH

Coping withstress 1

Effective task management

2

Effective timemanagement 3

Reaching your maximumenergy level

4

Communicatingeffectively by

email5

6

7Owning yourdevelopment

Giving successful presentations

Manage Myself

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TRUST OUR EXPERTS

Award-winning speaker, trainer and author in pro-ductivity, attention and effectiveness . Regular contributor to the Har-vard Business Review with articles viewed more than a million times. Has appeared in hundreds of national media outlets including The Wall Street Journal, Fast Company, Entrepreneur, Inc. and The

MAURA THOMAS

3-time best-selling author, futurist, advisor and lead-ing keynote speaker on the future of work and employee experience . Author of The Future of Work and The Employee

JACOB MORGAN

Recognized internation-ally as one of the foremost developers, trainers and practitioners of neuro- linguistic programming (NLP). Leading expert in

leadership and change.

ROBERT DILTS

Rated as one of the top 50 leading management think-ers by the Financial Times, Le Capital, Wirtschafts-woche and The Economist. Lifetime Achievement Award from the Interna-tional Leadership Associ-ation and 5-time winner of the INSEAD Distinguished Teacher award. Considered

-ing professionals in the development of leadership

MANFREDKETS DE VRIES

Full Professor of Adult Education at Park Uni-versity, Researcher at Maastricht University. Founding Director of the award-winning Faculty

Center for Innovation.

AMBERDAILEY-HEBERT

Huffington Post.

one of the world’s 6 found

Methods of coping with stress

+

+Best practices to help you reach and maintain your peak energy level

+

and making impactful presentations

+Tips on how to learn using new technologies and own your development

Advice on effective task and time management

Techniques for communicating effectively by email

FOR PROVEN BENEFITS

Experience Advantage.

as a field of expertise.

Strategies for Personal Effectiveness

Manage Myself

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Look Forward to Partnering With You

“To experience is to learn. Everything else is just information.”

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