Pcu Manual Km

8/12/2019 Pcu Manual Km

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11,000

ISBN : 978-616-11-0789-5


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9,750

2554

( )


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1) 2) .. 3) .. 4) .. 5) 6) 7) ..8) .. 9) 2. 1) 2) 3) .. 4) .. 5) 6)

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1 - 7

9 - 14

17 - 33

37 - 44

47 - 69

: 71 - 82

85 - 102

Mapping 103 - 117

KM 118 - 121


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.. KM (Knowledge Management) .. (/) ()


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.

(Fast book)

.

( ) 3-4 . ...

20 ... .. ! .. ... 3 .( ) KM

...


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3 - 4

. .. KM

.

....

(Explicit Knowledge) (Tacit Knowledge) (KM) KM

KM


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5

(.)

Mapping . .


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.

8 . . .. . . ( )

...


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.. -

(.)

()

.


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()

(learning) (material) (status) (recognition)

.


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: @ . 21-24 ..54


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()


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1


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(health service management) ()

. 1


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1.


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3.

()


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4. (ba = shared space/place)

Prof. Nonaka Ba


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7. /

4

4


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:

4 (Learning to livetogether) (Learning to be)

4 1

1. (Learning to know)

1 1996 :

21 2008 2


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2. (Learning to do)

(life skill)


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3. (Learning to livetogether)


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4. (Learning to be) 4


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2


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1

4

(InteractiveLearning through Action) 80-90 10-20

1

.. . . 1 2548,, 138- 140


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1) 2) 3)

4) Package

5)

6)

(Knowledge) 2


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() () (micro success)

(storytelling)1

3


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(), (), () (non-verbal

communication)

(care)

(story telling)


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3

1. 1.1

1.2 7-10

1.3

1.4

1.5


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2. 3 2

1)

2)

3)

2.1

2.2

2.3

2-3

2 2

(Life Coaching) http://dohkm.anamai.moph.go.th:81/admin/webblog/editor/assets/235/life%20coaching.pdf


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2.4 (note taker)

(flipchart) (Knowledge Assets)

3.

3.1 3.2

3.3


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. .

.


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3


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4

... ..

(Tacit Knowledge) (ExplicitKnowledge) / Best Practice


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. //

(), (), () (non-verbal communication)

(subconscious & conscious)


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3.

3.1 (facil itator) (Appreciative Inquiry)

:

(Facilitator: FA)

(Knowledge worker)

:

: (Note taker)


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3.2 (notetaker)

3.3 / /


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3.4 active listening

(appreciative inquiry)

3.5

(context)


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flip chart

(Core Competence)

(reflection)


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...

...

. .

. .

70 . .


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2

.

(

) .

300

(.) ()


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(facilitator)

(notetaker) (share)

(reflection)

(BAR)

- (BAR: Before Action Review) .


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. .

mapping (, )


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. stock

Keepin mind

share vision .


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DAR(During Action Review)

() check ( /

)

AAR: After Action Review

AAR , , , .


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......

... ... 1 ..

...

...

...

...

...

...


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VCD .

... . ( ) .


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1.

2. Active key actors

3. good practices

4. share andlearn (.) (.)

5. 4 2 48

6. ( )


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7. ()

8. mapping analysis .

9.

. (Before Action Review :BAR) .

mapping secondary data

.

mapping 8

BAR mapping (Recognize)

mapping


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!


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4


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:


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(tacit knowledge : TK) /

(story telling) () / () () ( )

4


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1.

2.

1. ()

2. ()


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4

( ,

2552)

()


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()

(Mind Map) (The Tree Model )

/ (

) /

1 2 3 () () (How to)


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2 2554

(-) /

1. ( ) (tacit knowledge)

2.


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3. 3 3.1 /

3.2 () - /-

- - 3.3 ()

4. / / /

5. 5.1

5.2 5.3 (code)


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5.4 2-3

5.5 1

( )

/

: /

:


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: /

: () () (/)

: /

:

1.

2. ( )

3.


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(/)

/


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. , 2547. . .

, 2547.

. . 24 96 - , 2553 .

. (.) . , 2552 .

. www .dpc3.ddc.moph.go.th/km/km3rd/learn.


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-

Map

ping


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5


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/

1

(card technique)

- ()- 3

1. 2. 3.


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2 :

( 1 ) 1) 2)

1. 3 1.1 1.2 1.3 1.4

2.

1. //(Learning through action)

2.


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3

/ MV : Music video Presentation

1. 2.


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4 ....

/ 1. (self assessment) 4 1) 2) 3) 4)

2. (group technique) 3. (Share vision)4. drawing, card

technique

1. (/)

/ (Share vision)

2.


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5

/ 1. (se lf assessment) 1 8

2.

1. 2.

()


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6 Relax AAR (AAR: After Action Review)

Happy AAR

/

/


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7

/ (Polly Anna) (Reflection)

1. Polly

2. Positive Thinking/micro success

3.


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8

/ 1. 2.


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9 Road Map

/

()


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10

/ (card technique)


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11

/ DVD

1. / DVD

2. ////

3.


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12

/ Body Scan Meditation

1. / 2.


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/ ( 5-10 )

1. / / /

2. ,


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14

/ 1. 2.

- - -

3. ()

4. 1. //

.

2.


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15

/ 1.

2. 3.

1.

2.


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16 (reflection)

/ .

1. /2.

- - - - ?


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Mapping


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Mapping

5

1. . . .2.

. .3. . .4. . . .5. ...


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. . .

1. .

. . . 7

2553 167

81 86

. 1/1 ... 1/2 . 2/1

. 2/2 . 3/1 . 3/2


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2. Key Actor .

2.1 Key Actor :

11


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.

2.2 Key Actor : .


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2.3 :


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3. //

. : .

. . 3

3.1 .

(

)


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3.2 (4,100 . 8,000 )

2

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1

2553


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12

/

3 .

/

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. 11

6 . //

: 4

:


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IQ EQ :

3 1


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:

2 in 1 2 1 1


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. . . .

2

1. ()

2. 1. 2.


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3.

1.

2.

3.

4. 5.

6.

4. ()

5. -

-


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:

.

- -

- - 16 2553


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KM


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KM

. =

(Knowledge vision) =

(BAR: Before Action Review)

Mapping Good Practice Best Practice

// . (secondary data) scan


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1. KM: Knowledge Management : 2. Explicit Knowledge :

3. Tacit Knowledge :

4. Mapping : ( )5. BAR(Before Action Review) : 6. DAR(During Action Review) : 7. AAR(After Action Review) : 8. Chief Knowledge Officer (CKO) Facilitator:

9. Facilitator (Fa):

10. Note taker: 11. Practitioner: 12. Best Practice: 13. Good Practice: 14.Active Key Actor : 15. Empowerment : 16. Fast book :

17. Reflection:


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18. Community of Practice (COP) : 19. Story telling: 20. Mind map: 21. The Tree Model: 22. How to: 23. Card technique:

24. Learning through action : 25. Self assessment : 26. Group technique: 27. Share vision:


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8 . . ...

( )

- (.) - -(.) -


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Pcu Manual Km