Pearls of Wisdom for Effective Leadership in Public Service

Presented by Eric K. Dargan

Turn Off TV/News

Don't believe everything you see Don't buy into stereotypes

“You can always find a distraction if you’re looking for one.”- Tom Kite

Be Confident

Confidence is Arrogance under control Exhibit the highest level at all times

"The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack in will.“- Vince Lombardi

Your Inner Circle Your values should mirror your five

closest friends Establish your personal Board of

Directors“If everyone is moving forward together, then success takes care of

itself.” - Henry Ford

Dream Don't sell products Sell hopes and dreams

“If I Can Do It You Can Too!” - Jim Smith, Jr.

Kindness

Love and Care for your Employees

“They don’t care how much you know; until they know how much care.”

-Theodore Roosevelt

Build Your Team• Hire likable people• Likeable people attract other people• Likeable people get mercy from others

“Employees are not your greatest asset. Employees with a flourishing mindset and skillset are your greatest asset.”- Hugh Blane

You Cannot Please Everyone If you don't have haters, your vision is too

small There will always be people who don't

like you or the direction you're going

“If everything feels as though it’s under control you’re simply not going fast enough.”- Mario Andretti

Mentorship

Mentor others Reach back and help someone else

"People may doubt what you say, but they will believe what you do.” - Lewis Cass

Perception Always look like success Dress for success Pass the “eyeball test”

"There is no passion to be found in playing small, settling for a life that is less than the one you are capable of living.” - Nelson Mandela

Passion Find your niche and own it

"Joy is what happens to us when we allow ourselves to recognize how good things really are.” - Marianne Williamson

Character

Conduct yourself at the highest level at all times.

You never know who's watching God is always watching

“Character is like a tree and reputation like a shadow. The shadow is what we think of it; the tree is the real thing.” - Abraham Lincoln

As a Man Thinketh… Thoughts become words Words become reality "I Speak Life"

“Your mind is the only thing you control exclusively. Don’t give it away too freely through useless arguments.” - Napoleon Hill

YES (But Not Now)

Don't be afraid of the word NO Make your case without using the word

NO

“The art of leadership is saying no, not saying yes. It is very easy to say yes.” - Tony Blair

Employees FirstBe a Servant Leader

“People cannot be managed. Inventories can be managed, but people must be led.” - H. Ross Perot

Leaders vs Managers

• Inspires• Creates• Pro-active• Sets the Pace• Inspires Loyalty• Challenges the Status Quo• Initiates Change

• Controls• Administers• Reactive• Follows Procedures• Seek Discipline• Accepts Current Practice• Adjust to Change

“Being a leader doesn't require a title; having a title doesn't make you one.”- Unknown

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