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PEDIATRIC FACILITY RECOGNITION RENEWAL EDUCATIONAL SESSION September 2019 Illinois Emergency Medical Services for Children 1

Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

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Page 1: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

PEDIATRIC FACILITY RECOGNITIONRENEWAL EDUCATIONAL SESSION

September 2019

Illinois Emergency Medical Services for Children

1

Page 2: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

AGENDA

• Emergency Medical Services for Children (EMSC) Overview

• National

• Illinois

• Pediatric Facility Recognition Program

• History of Illinois EMSC Program

• Levels of Recognition and Hospital Participation

• PCCC, EDAP and SEDP Requirements

• Pediatric Disaster Preparedness components

• Site Survey Process

• Common Site Survey Issues

• Renewal Application Review

• Ongoing and Future Activities/Conclusion

2

Page 3: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

One million children receive

emergency care each year in Illinois

24% of ED visits are

children 0 to 15 years

3

Page 4: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

BACKGROUND

System Gaps

• Early EMS/emergency care systems focused on adult cardiac/trauma patients

• Minimal to no availability or dissemination of pediatric emergency care education

• Lack of pediatric emergency care treatment standards/protocols

• Lack of appropriate pediatric sized equipment in ambulances and EDs

• Others

ChallengesGreater chance for medical errors

• Need appropriately sized pediatric equipment/supplies

• Medication dosages calculated by weight

• Critical emergency care interventions performed infrequently

• Physiologic, emotional, and behavioral development stages affect response to medical care, and risk of injury and illness

4

Page 5: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

STUDIES IN 1980s IDENTIFIED THAT CHILDREN HAD

HIGHER MORTALITY RATESTHAN ADULTS IN CERTAIN SIMILAR

EMERGENCY SITUATIONS

5

Page 6: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

EMERGENCY MEDICAL SERVICES FOR CHILDREN

• National EMSC Program established in 1984 through federal legislation

• Jointly sponsored by:• Maternal & Child Health Bureau

• National Highway Traffic Safety Administration

• Funding provided to all states & U.S. territories to enhance the pediatric component of their emergency medical services system

• Illinois EMSC program began in 1994

6

Page 7: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

EMSC CONTINUUM

OF CARE

Quality Improvement

Research

Pre-Hospital Care

Transport

Emergency Department

Hospital

Rehabilitation

Primary Care/

Medical Home

Prevention

EMS Access/

Communications

System

7

Page 8: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

EMSC PERFORMANCE MEASURES

Performance

Measure #04• The percent of hospitals

with an ED recognized

through a statewide,

territorial, or regional

standardized system

that are able to

stabilize and/or

manage pediatric

medical emergencies.

• GOAL by 2022:

25% of hospitals

recognized

Performance

Measure #05• The percent of hospitals

with an ED recognized

through a statewide,

territorial, or regional

standardized system

that are able to stabilize

and/or manage

pediatric trauma.

• GOAL by 2022:

50% of hospitals are

recognized

8

HOSPITAL RECOGNITION

Page 9: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

INTERFACILITY TRANSFERS

Performance Measure #06

The percent of hospitals with an ED in the State with written inter-facility transfer guidelines that cover pediatric patients and include:

• Defined process for initiation of transfer, including roles/responsibilities of referring facility and referral center (including responsibilities for requesting transfer and communication)

• Process for selecting the appropriate care facility• Process for selecting appropriately staffed transport

service to match the patient’s acuity level• Process for patient transfer (including obtaining

informed consent)• Plan for transfer of patient medical record• Plan for transfer of copy of signed transport consent• Plan for transfer of personal belongings of the

patient• Plan for provision of directions and referral institution

information to family

Performance Measure #07

The percent of hospitals with an ED in the State that have written inter-facility transfer agreements that cover pediatric patients

9

EMSC PERFORMANCE MEASURES

GOALS by 2021:

• PM 06: 90% of hospitals have guidelines in place

• PM 07: 90% of hospitals have agreements in place

Page 10: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

EMSC PERFORMANCE MEASURES

Performance Measure #09• The degree to which the state or territory has established permanence of EMSC in

the state or territory EMS system by integrating EMSC priorities into statutes or

regulations.

• GOAL by 2027: EMSC priorities will be integrated into existing EMS or hospital and

healthcare facility statutes or regulations

10

INTEGRATION OF EMSC PRIORITIES INTO STATUTES OR REGULATIONS

Page 11: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

2013 NATIONAL PEDIATRIC READINESS PROJECT• National online survey to measure ED

pediatric readiness based on 2009 Guidelines for the Care of Children in the Emergency Department

• The guidelines outlined resources necessary to ensure that hospital EDs stand ready to care for children of all ages – physician/nursing education, policies, quality improvement, interfacility transfer guidelines, equipment/supplies.

• Conducted by the National EMSC Program with collaboration from:

• American Academy of Pediatrics

• American College of Emergency Physicians

• Emergency Nurses Association

National Participation by hospitals (with EDs) = 4,143

• National Median Score = 69

Illinois Hospital Participation = 181 (97.8%)

• Illinois Median Scores

• All Hospitals = 82.5

• PCC/EDAP/SEDP Hospitals = 88.8

• Non-Recognized Hospitals = 64.9

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Page 12: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

2013 NATIONAL PEDIATRIC READINESS

• National findings published in JAMA Pediatrics 4/2015

• Demonstrated improvement in pediatric readiness of EDs compared with previous reports

• Validated that having a Nurse Pediatric Emergency Care Coordinator (PECC) is strongly correlated with improved emergency department readiness for children

• Equivalent to the EMSC Pediatric Quality Coordinator

• Presence of both a Physician Pediatric Emergency Care Coordinator and Nurse Pediatric Emergency Care Coordinator is associated with improved compliance with the 2009 Guidelines

National Findings

Physician PECC 47.5%

Nurse PECC 59.3%

Illinois Findings

Pediatric Physician

Champion65.7%

Pediatric Quality

Coordinator75.7%

12

Page 13: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

2018 NATIONAL PEDIATRIC READINESS Interfacility Transfer Survey

• Focused specifically on assessing presence of interfacility transfer agreements and guidelines that include children

• 100% of Illinois hospitals participated in the survey

FINDINGS:

• Percent of hospitals that have interfacility transfer agreements

• National score = 69%• Illinois score = 84%

• Percent of hospitals that have interfacility transfer guidelines

• National score = 76%• Illinois score = 86%

Of the 86% of hospitals reporting presence of interfacility transfer guidelines, assessment of:

• Transfer of medical record (99%)

• Process for patient transfer (99%)

• Roles and responsibilities (98%)

• Signed transport consent (98%)

• Transport service to match patient acuity (94%)

• Selection of appropriate facility (93%)

• Transfer of patient belongings (93%)

• Provision of directions/referral hospital information to family (86%)

13

Page 14: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

REVISION TO THE 2009 GUIDELINES FOR THE CARE OF CHILDREN IN THE EMERGENCY DEPARTMENT

• Updated and renamed Joint Policy Statement: Pediatric Readiness in the Emergency Department (2018)

• Released in November 2018• 83% of children seeking emergency care present to a

community emergency department • 69% of EDs care for less than 15 pediatric patients/day

• Emphasizes the need for all EDs to ensure capabilities are in place to address the needs of all age children

• Examples of new recommendations• Competencies for Physicians, Advanced Practice Providers,

Nurses

• Policies/Protocols, i.e. social/behavioral health issues, telehealth and telecommunication capabilities

• Pediatric Patient and Medication Safety policies

• Additional Equipment/Supply Recommendations in High Volume EDs (>10,000 pediatric patient visits/annually)

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Page 15: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

ILLINOIS EMSCPEDIATRIC FACILITY

RECOGNITION PROGRAM

15

Page 16: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

ILLINOIS PEDIATRIC FACILITY RECOGNITION

Process to identify the readiness and capability of a hospital to provide

optimal emergency and critical care.

To decrease childhood morbidity and

mortality by ensuring the availability of

appropriately trained personnel, along with

appropriate emergency department

resources and capabilities in order to

effectively manage the critically ill and

injured child.

16

Page 17: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

ILLINOIS EMSC FACILITY RECOGNITION PROGRAM:

HISTORY

Convened Facility Recognition Task Force

Tiered recognition: SEDP, EDAP, PCC

Designation Authority: Illinois Department of Public Health

Piloted process (EDAP/SEDP)

in 2 regions (urban & rural)

Rolled out

PCCC Level

Mandatory

participation

by EMS Resource

Hospitals

Began statewide implementation

Facility Recognition &

QI Committee

provide oversight

1994

1998 1999

2002 2005 Ongoing

17

Page 18: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

FACILITY RECOGNITION COMMITTEE:MEMBERSHIP

• Illinois Chapter American Academy of Pediatrics

• Illinois College of Emergency Physicians

• Illinois Academy of Family Physicians

• Illinois Council Emergency Nurses Association

• Illinois Health & Hospital Association

• Illinois Perinatal System

• Illinois Trauma System

• Also includes representatives: - ED Nurses - ED Physicians - ED Nurse Manager - EMS Coordinator - Clinical Nurse Specialist - Nurse Practitioner - Physician Assistant - Pediatric Intensivist - PICU/Pediatric Nurses - Transport Team

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Page 19: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

PEDIATRIC FACILITY RECOGNITION LEVELS

SEDP

Hospitals that have the capabilities to recognize the child is in trouble, initiate resuscitation, and arrange transfer to a higher level of care

❖ Standby or Basic ED

❖ May not have 24 hour physician coverage in the ED

❖ Typically does not have inpatient pediatric capabilities

❖ Criteria aims to assure capabilities to initially manage/resuscitate patient

❖ Transfer agreements

EDAP

Hospitals that provide comprehensive ED care and may have some pediatric inpatient services

❖ Comprehensive ED

❖ 24 hour ED physician coverage

❖ Able to provide more specialized pediatric services

❖ May have inpatient pediatric capabilities

❖ Transfer agreements

PCCC

Hospitals that provide pediatric intensive care and pediatric specialty services

❖ Comprehensive ED that is also EDAP recognized

❖ Dedicated PICU

❖ Range of pediatric specialty services and inpatient resources

❖ Coordinate transfer agreements with referral facilities

❖ Transport team or affiliation with transport system

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Page 20: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

ILLINOIS PARTICIPATION

❖111 hospitals (~60%) recognized as a PCCC, EDAP, or SEDP

❖Represents > 90% of pediatric inpatient admissions

❖Database created to assist with tracking

❖ Facility recognition status and history

❖Renewal application summary

❖ Survey observations

❖Other

❖List of recognized hospitals are available on the IDPH and Illinois EMSC websites

❖https://dph.illinois.gov

❖www.luriechildrens.org/emsc

❖www.healthcarereportcard.Illinois.gov

❖ Listed in IDPH Illinois Hospital Report Card and Consumer Guide to Health

20

Page 21: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

2015

Total Pediatric

ED visits in

Illinois947,144

Inpatient

admits via ED

in Illinois27,175

Recognized Hospitals

Pediatric ED

visits in PCCC,

EDAP or SEDP

745,718

(78.7% of all ED

visits to a PCCC,

EDAP or SEDP)

Inpatient

admits via ED

25,892

(95.3% of admits in

a PCCC, EDAP or

SEDP)

ILLINOIS HOSPITAL PARTICIPATION

21

0

5

10

15

20

25

30

35

Region 1 Region 2 Region 3 Region 4 Region 5 Region 6 Region 7 Region 8 Region 9 Region 10 Region 11

14

26

16 16

23

16

12

13 14

9

27

8

15

4

9

12

6

9

1214

8

14

# of Hospitals with EDs in EMS Region # of Hospitals Recognized

Page 22: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

PHYSICIAN, ADVANCED PRACTICE PROVIDER, & REGISTERED NURSEStaff Requirements

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Page 23: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

PHYSICIAN QUALIFICATIONS & REQUIREMENTSSEDP

• Licensed physician

• Training in care of pediatric patients thru residency or clinical training/practice

• Current AHA—PALS or APLS

EDAP

• 24/7 ED coverage by at least one physician with Board Certification

• ABEM, AOBEM, ABP, AOBP, ABFP, AOFP

• Current AHA—PALS or APLS for non-emergency board certified physicians

• Alternate Criteria—Physician has a waiver approval letter dated by 12/31/2017. Has worked in ED prior to 1/1/2018; 12 months of internship; 7000 ED hours completion over past 5 yrs; current APLS/PALS; and 16 hrs pediatric CME within past 2 yrs

SEDP/EDAP

• 16 hours CME in pediatric emergency topics every 2 years for ED and Fast Track physicians

• Availability of telephone consultation capabilities with pediatric or pediatric emergency medicine board certified physician

• ED back-up physician within 1 hour for critical situations, increased surge

• On-site response time guidelines for on-call physicians

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Page 24: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

ADVANCED PRACTICE PROVIDER QUALIFICATIONS:

SEDP/EDAPNurse Practitioner/Physician Assistant

• Credentialing reflects orientation, ongoing training, specific competencies in the care of the pediatric emergency patient as defined by the hospital credentialing process

• Current recognition in APLS, ENPC, or PALS

• Nurse Practitioner

• Pediatric NP; OR

• Emergency NP; OR

• Family Practice NP; OR

• Alternate criteria – NP has waiver approval letter dated by 12/31/2017. NP has worked in ED prior to 1/1/2018; has completed 2000 hrs in ED or acute care as an NP over last 2 yrs

• 16 hours CEU/CMS in pediatric emergency topics every 2 years

All APLS and PALS must include both cognitive and practical skills evaluation.

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Page 25: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

STAFF NURSING QUALIFICATIONS:

SEDP/EDAP

EDAP Continuing Education

8 hours of pediatric emergency/critical care CE every 2 years for ALL nurses

SEDP Continuing Education

8 hours of pediatric emergency/critical care CE every 2 years for one nurse per shift

• One RN per shift responsible for direct patient care of the child in the ED with current recognition in:

• APLS, or

• ENPC, or

• PALS

• All ED nurses needs to maintain recognition in APLS, ENPC, or AHA-PALS within 2 years of hire

• All APLS and PALS must include both cognitive and practical skills evaluation

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Page 26: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

POLICY AND PROCEDURE REQUIREMENTS

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Page 27: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

POLICIES & PROCEDURES: SEDP/EDAP

• Interfacility Transfer Agreements

• “The transfer agreement shall include a provision that addresses communication and QI measures between the referral and receiving hospitals, as related to patient stabilization, treatment prior to and subsequent to transfer, and patient outcome.”

• Interfacility Transfer Guidelines (that shall include):

• Process for initiation of transfer, including role and responsibilities of the referring hospital and referral center;

• Process for selecting the appropriate care facility;

• Process for selecting the appropriately staffed transport service to match the patient’s acuity level;

• Process for patient transfer (including obtaining informed consent);

• Plan for transfer of patient medical record information, signed transport consent, and transfer of belongings;

• Plan for provision of directions and referral hospital information to the family

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Page 28: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

POLICIES & PROCEDURES: SEDP/EDAP

• Suspected Child Abuse and Neglect Policy

• Address identification (including screening), evaluation, treatment, and referral to DCFS of victims of suspected child abuse/neglect

• Latex-Allergy Policy

• Address assessment of latex allergies; access to latex-free supplies

• Pediatric Treatment Guidelines

• The facility shall have guidelines, order sets, or policies/procedures addressing initial assessment and management for its high volume/high risk pediatric population (i.e. fever, trauma, respiratory distress, seizures)

• Resources available at www.luriechildrens.org/emsc (Click on Facility Recognition and Quality Improvement links)

• Encourage linking newly developed guidelines with QI monitoring

• Disaster Preparedness

• The hospital shall integrate pediatric components into the hospital Disaster/Emergency Operations Plan

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Page 29: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

EQUIPMENT, SUPPLIES, & MEDICATIONS:

SEDP, EDAP, PCCC

• Various equipment items, supplies, and medications

• Dosing device (length or weight based system for dosing and equipment)

• Weighing scales in KILOGRAMS ONLY

• Access to the Poison Control Helpline (1-800-222-1222)

NOTE: Illinois Health and Hospital Association Group Purchasing Services can assist with vendor identification of required items and/or required sizes,

312-906-6122

35

Page 30: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

QUALITY IMPROVEMENT

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Page 31: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

QUALITY IMPROVEMENT:EMERGENCY DEPARTMENT—SEDP/EDAP

• Multidisciplinary QI committee/process with documented monitors addressing pediatric care

• Must minimally address ALL of the following monitors

• Pediatric ED deaths

• Pediatric inter-facility transfers

• Child abuse and neglect cases

• Critically ill or injured children in need of stabilization (e.g. respiratory failure, sepsis, shock, altered level of consciousness, cardio/pulmonary failure)

• Identify other pediatric quality and safety QI priorities of the institution

37

Page 32: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

QUALITY IMPROVEMENT:AVAILABLE QI RESOURCES/TOOLS

Required monitors:

Pediatric Death Review Tool

Pediatric Critically Ill/Injured in Need of Stabilization OR Pediatric Death

Pediatric Interfacility Transfer Review Tool

Child Abuse and/or Neglect Injury Screening Tool

Other:

Pediatric Pain Assessment Tool

Pediatric Pain Management Tool

Pediatric Asthma Management Tool

Pediatric Prehospital Respiratory Distress Tool

Pediatric Seizure Management Tool

Pediatric Prehospital Seizure Assessment and Management Tool

Transferred Patient Hospital Feedback Form

https://www.luriechildrens.org/en/emergency-medical-services-for-children/facility-recognition/quality-improvement/data-collection-tool-examples/

38

Page 33: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

QUALITY IMPROVEMENT:LOOP CLOSURE PROCESS

WHAT SURVEY TEAM LOOKS FOR

• Your QI Committee defines the loop closure process

• QI findings communicated to both administration and staff (i.e. via staff meetings, meeting minutes, huddles, bulletin board postings)

• Positive findings – recognize staff/team

• Opportunities for improvement – identify education/changes/strategies to address the issue(s)

• Implement changes as needed

• Re-evaluate QI findings after changes implemented to identify any improvement

• Document follow-up in meeting minutes

39

Page 34: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

QUALITY IMPROVEMENT:EMERGENCY DEPARTMENT

Pediatric Quality Coordinator“A member of the professional staff who has ongoing involvement

in the care of pediatric patients shall be designated to serve in

the role of the pediatric quality coordinator.”

• Job description that includes the allocation of appropriate

time and resources by the hospital

• Works with the Pediatric Physician Champion to:• Assure documentation of pediatric continuing education

requirements

• Coordinate data collection for identified clinical

indicators/outcomes

• Review selected pediatric cases transported to the hospital by

prehospital providers and provide feedback to the EMS

Coordinator/System

• Participate in regional QI activities and attend meetings. One

representative to report to the Regional EMS Advisory Board.

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Page 35: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

QUALITY IMPROVEMENT:PEDIATRIC QUALITY COORDINATOR

• Attend & participate in regional pediatric QI meetings • Send representative if unable

to attend a meeting

• Participate in regional/statewide and ED/hospital pediatric QI projects

• Share data findings with Pediatric Physician Champion, colleagues, ED Administration, EMS Coordinator, ED QI committee/process, others (as applicable)

• Collaborate with ED/EMS staff

to implement positive changes

in pediatric care

• Work with ED administration to

ensure compliance with

PCCC/EDAP/SEDP

requirements (esp. related to

CE requirements)• Share pediatric

information/continuing

education opportunities with

colleagues

ADVOCATE FOR YOUR PEDIATRIC PATIENTS!!!

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Page 36: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

QUALITY IMPROVEMENT:PEDIATRIC PHYSICIAN CHAMPION

• Physician appointed by the ED

Medical Director to champion

pediatric quality improvement

activities

• Works with and provides support to

the Pediatric Quality Coordinator• Quality Improvement

• Education

• Liaison to ED Medical Director and

physician staff on pediatric issues

• Assist with loop closure process

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Page 37: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

PEDIATRIC DISASTER PREPAREDNESS

44

Page 38: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

STATE PEDIATRIC PLANNING INITIATIVES

IDPH ESF-8 Plan

• State health and medical disaster plan

• Outlines overall disaster response activities at the state level

Pediatric & Neonatal Surge Annex

• Part of the IDPH ESF-8 Plan

• Statewide coordination of care for children during large scale disasters

• Assists individual hospitals with the care of pediatric patients

Regional ESF-8 Plan

• Each region is charged with developing their own regional response plan

• Should be consistent with IDPH ESF-8 Plan and its annexes

Local/Hospital Disaster Plan

• Consistent with IDPH & Regional ESF-8 Plan and its annexes

IDPH ESF-8 Plan

Regional ESF-8 Plan

Local ESF-8 Plan & Hospital Disaster Plan

45

Page 39: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

HOSPITAL PEDIATRIC PREPAREDNESS CHECKLIST

Based on recommendations

from hospitals

Ensures consistency with National EMSC

guidelines

2018 Revisions:

• Clarifying age range breakdowns for pediatric population

• Has area to list page numbers of plan/policy where documentation can be found

• Includes an appendix with resources that can assist hospitals with requirements

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Page 40: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

HOSPITAL PEDIATRIC PREPAREDNESS CHECKLIST:

COMPONENTS

• Emergency Operations Planning

• Surge Capacity

• Decontamination

• Reunification/Patient Tracking

• Security

• Evacuation

• Mass Casualty Triage: START/JumpSTART

• Children with Special Health Care Needs/Children with Functional Access Needs (CSHCN/CFAN)

• Pharmaceutical Preparedness

• Recovery

• Exercises/Drills/Trainings

47

Page 41: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

EMERGENCY OPERATIONS PLANNING

• Pediatrics integrated into the hospital Emergency Operations Plan (EOP)/Disaster Plans

• Separate considerations or under “at-risk” population category**

• Population Assessment of children in hospital service area and incorporate findings into HVA/THIRA, i.e. schools, child care centers, recreational centers/parks, juvenile detention centers

• Staff with pediatric focus

• Consulted when developing and updating EOP/Disaster Plan

• Regularly attend hospital Emergency Preparedness Committee meetings and continue to contribute to overall hospital preparedness

• Encouraged to complete courses such as FEMA ICS 100, 200, & 700**

• Integrated into hospital ICS/EOC as indicated by type of event

• Disaster Preparedness Coordinator regularly attends/participates in regional healthcare coalition meetings

**Recommendation ONLY

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Page 42: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

SURGE CAPACITY:PLANNING

• Designate pediatric surge areas/space including alternate treatment sites & pediatric safe areas

• Processes in place to address the needs of children, pregnant women, & newborns (i.e. equipment, surge areas, care guidelines)

• Surge resources/capabilities

• Cribs/beds/isolettes/mattresses

• Access to pediatric equipment/supplies

• Pediatric isolation equipment, pediatric face masks

• Newborn supplies

• Ventilators

• Infant/child nutritional needs

• Age appropriate foods/formula

• Number of hours of stockpile on site

• Hygiene needs

• Infants/toddlers

• Distraction devices/toys

• MOUs with external vendors

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Page 43: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

SURGE CAPACITY:STAFFING

Pediatric staff

• Review call rosters

• Ensure access to translators

• Staff assistance:

• Child, elder and pet care

• Identify staff who can address psychosocial needs

• Child Life Specialists

• Mental Health Professionals

• Social Workers

• Chaplains and Hospice Staff

• Community Clergy

• Identify other options for accessing staff in times of disasters

• Illinois Helps

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Page 44: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

DECONTAMINATION

• Water

• Low pressure/high volume

• Temperature: 98°F to 110°F (36.6°C to 43.3°C)

• How water temperature will be monitored BEFORE and DURING decon

• Supplies

• Soft decon brushses

• Different size gowns/clothing

• Warming devices and supplies

• Transport through shower system

• Children can be slippery, uncooperative due to fear

• Exercises/Drills/Trainings within the past 12 months

KEEP THE FAMILY UNIT TOGETHER!

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Page 45: Pediatric facility recognition renewal educational …...the state or territory EMS system by integrating EMSC priorities into statutes or regulations. •GOAL by 2027: EMSC priorities

REUNIFICATION/PATIENT TRACKING

• Identify methods for patient identification and tracking• Triage tags, surgical marking pens, waterproof markers,

wrist/ankle bands, camera with printer

• Develop process/protocol for reuniting and/or releasing children with parents/caregivers• Verification of relationship

• Link with social services and community partners• National Center for Missing & Exploited Children

• Local law enforcement

• American Red Cross

• Reunification process tested in exercises/drills/trainings within the past 12 months

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SECURITY

• Develop lock down or secure access procedures

• Unidentified/unaccompanied children

• Designate holding area/pediatric safe area

• Address security needs/staffing guidelines

• Address issues of verifying relationship

• Hospital infant and child abduction procedures tested within the last 12 months

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EVACUATION• Ensure all staff are familiar with evacuation procedures and designated

evacuation routes

• Adequate supplies and equipment for evacuation

• Pediatrics, nursery, med/surg units that admit pediatric patients

• Pre-designate evacuation staging areas that can be secured

• Planned versus immediate evacuation

• Stockpile supplies including resuscitation equipment in staging areas

• Unit-specific evacuation plans (ED, newborn nursery, pediatric unit, etc.)

• Tested policy/procedure within the past 12 months

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MASS CASUALTY TRIAGE: START/JUMPSTART

• START—Simple Triage and Rapid Treatment and JumpSTART

• Mass casualty triage systems approved for use in Illinois

• Assesses respirations, perfusion, and mental status

• Utilizes four triage categories

• JumpSTART addresses physiological/developmental differences in children

• Train staff:

• Minimal: ED staff

• Ideal: ED and inpatient pediatric staff

• JumpSTART included in exercises/drills/trainings within the last 12 months

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CHILDREN WITH SPECIAL HEALTHCARE NEEDS (CSHCN)/CHILDREN WITH

FUNCTIONAL ACCESS NEEDS (CFAN)

• 23% of U.S. households have at least 1 child that meets criteria

• 15.1% of U.S. kids meet criteria

• Illinois: 452,574 kids (14.3%)

• Systems in place to handle CSHCN/CFAN during a disaster, especially for hospitals that typically transfer these children to pediatric specialty centers (e.g. MOUs to obtain extra medications, ventilators, care guidelines, etc.)

• Encourage use of the Emergency Information Form (EIF)

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PHARMACEUTICAL PREPAREDNESS

• Medication distribution plan or process

• Process outlined within plan for converting pills to liquid for:

• Amoxicillin

• Ciprofloxacin

• Doxycycline

• Oseltamivir

• Access to medication instructions specific to children

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RECOVERY

• Process to work with primary providers, social services, public health, or other health services to provide screening, primary prevention, and treatment for behavioral health for children and CSHCN

• Process to provide parents information resources to address needs of children after disaster

• Process to assist staff with self care/mental health needs after disaster

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EXERCISES/DRILLS/ TRAININGS

• Similar to mock codes

• Utilize available pediatric equipment

• Scenarios based on probable events identified in HVA

• Incorporate children of all ages and CSHCN/CFAN into exercises/drills/trainings

• Infants ( 1 year old)

• Toddlers (1-3 years old)

• School age children (4-12 years old)

• Adolescents (≥ 13 years old)

• Children with Special Health Care Needs/ Children with Functional Access Needs

PRACTICE, PRACTICE, PRACTICE

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EXERCISES/DRILLS/TRAININGS

• Possible sources for “victims” during drills:

• Local schools

• Employees’ children

• Boy scout/girl scout troops

• Manikins

• Dolls

• Paper victims (Flat Stanley/Flat Stella)

• Types of exercises/drills/trainings

• Tabletop

• In-service

• Annual training/review

• Functional

• Full scale

Exercises/Drills/Trainings REQUIRED

• Evacuation

• Surge

• JumpSTART

• Reunification

• Decontamination

• Infant and Child Abduction

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2013 NATIONAL PEDIATRIC READINESS

Hospital disaster plan addresses issues specific to the care of children:

• National Score = 46.8%

• Illinois Score = 78.5%

• Illinois scores based on Facility Recognition Level

Facility Recognition Level (total

#)NO YES

EDAP (87) 6 75

SEDP (13) 1 12

PCCC/EDAP (10) 0 10

Not Recognized (75) 32 45

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SITE SURVEY PROCESS

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OPENING SESSION

• Who should be present?• List of individuals outlined in survey letter

• How long should it be?• EDAP/SEDP—approximately 30 min

• PCCC—approximately 45 min

• What should be reviewed?• Demographics

• SWOT (Strengths, Weaknesses, Opportunities, Threats) related to pediatric emergency care and disaster capabilities

• PCCCs should include pediatric inpatient/PICU capabilities

• Overview of QI processes and inclusion of pediatrics

• Interfacility transfer process

• Pediatric disaster preparedness and pediatric surge capabilities

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TOUR

• Who should be present?

• Individuals key to the areas being toured

• Emergency Department

• Fast Track

• Radiology/CT scan

• Pediatric Inpatient Unit(s) or unit where pediatric patients are admitted

• Disaster area(s): deconarea/capabilities, pediatric surge areas, pediatric inpatient unit, nursery

• How long will the tour last?

• Approx 45-60 minutes

• What will be looked at?

• Will be reviewed over next several slides

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TOUR:POINT OF PATIENT ENTRY

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TOUR:TRIAGE AREA

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TOUR:EMERGENCY DEPARTMENT

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TOUR: EMERGENCY DEPARTMENT

CRASH CART REVIEW

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TOUR: EMERGENCY DEPARTMENTEQUIPMENT/SUPPLY/MEDICATIONS

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TOUR:PEDIATRIC INPATIENT AREAS

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TOUR:PEDIATRIC DISASTER REVIEW

Disaster Coordinator and other staff involved in disaster

components need to be present at survey and be

prepared to go on the tour.

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DOCUMENT REVIEWAPPROXIMATELY 60-75 MIN

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DOCUMENT REVIEWDOCUMENTS TO HAVE PRESENT FOR REVIEW

• Requested information outlined in survey letter

• Quality improvement documentation/manuals with monitor tools (for the required QI monitors), follow-up/loop closure documentation (current two calendar years)

• Emergency Department

• PICU/Inpatient Pediatric Unit documentation (for PCCC hospitals)

• Multidisciplinary QI meeting minutes

• One ED patient medical record for each of the four required QI monitors (Pediatric Quality Coordinator and Pediatric Physician Champion discuss QI review process):

• Pediatric deaths

• Pediatric interfacility transfers

• Suspected child abuse/neglect cases

• Critically ill or injured children in need of stabilization

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DOCUMENT REVIEWDOCUMENTS TO HAVE PRESENT FOR REVIEW

• Documentation identifying Pediatric Quality Coordinator participation on regional QI Committee, participation in regional QI activities

• Meeting minutes

• Regional monitor activities/findings/process

• Policy and procedure manuals • Emergency Department

• PICU and pediatric unit policy and procedure manuals (for PCCC hospitals)

• Transfer log

• Documentation related to mock code conduction

• Continuing education files for physicians, advanced practice providers, and nurses

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DOCUMENT REVIEWDOCUMENTS TO HAVE PRESENT FOR REVIEW

• Physician and Nursing staff meeting minutes• Emergency Department

• PICU and pediatric unit minutes (for PCCC hospitals)

• Disaster plans/policies/procedures• Emergency Operations Plan (EOP)

• Decontamination

• Evacuation

• Surge

• Security

• Reunification

• Pharmacy

• After action reports/training summaries

• Note: will review previous hospital site survey Improvement Plan

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EXIT SESSION

• Who should be present?

• Key individuals outlined in survey letter

• What will be reviewed?

• Survey team observations

• Identification of strengths

• Identification of opportunities for improvement

• Identification of additional documentation/corrective action plans needed

• How long is it?

• 15-45 minutes

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COMMON SITE SURVEY ISSUES

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COMMON SITE SURVEY ISSUES:EDUCATION

• Non-American Heart Association sponsored PALS courses

• Courses need to include both cognitive and skills evaluation

• Some online PALS courses do not meet this

NOTE: online AHA courses do have a skills component

• Lack of conduction of pediatric mock codes

• Multidisciplinary; incorporate utilization of crash cart

• Incorporate into quality improvement process

• EMSC Pediatric Mock Code Toolkit and resources available

• PALS scenarios can be used as a resource

• Non-compliance or documentation/tracking issues with pediatric CE/CME requirements

• Ongoing pediatric continuing education is essential for ALL practitioners who take care of children

• On-line CME is available and easy to access

• Need alerting/trigger process when staff nearing PALS/ENPC expiration

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COMMON SITE SURVEY ISSUES:POLICIES/DOCUMENTATION

• Requirements need to be incorporated into policy or other formal documents

• Interfacility transfer agreements:

• Assure that agreements address communication/feedback requirement

• Need pediatric treatment guidelines/protocols/guidelines/clinical pathways that address high volume or low volume/high risk diagnoses

• Pediatric guidelines should be consistent with current practice standards (have seen outdated guidelines, e.g., use of Demerol for pain; use of Thiopental in moderate sedation policy)

• Need pediatric pain scales addressing infant and non-verbal child:

• Most hospitals use Wong-Baker FACES scale (appropriate for age 3 and older)

• Need scales based on physiologic criteria for younger and non-verbal children (e.g., FLACC, NIPS, etc.)

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COMMON SITE SURVEY ISSUES:QUALITY IMPROVEMENT

• Need a formal process for monitoring required indicators.

• Assure consistent attendance at regional QI meetings

• Assure support/allocation of time provided to the Pediatric Quality

Coordinator role for quality improvement activities, i.e. chart review, data

collection, developing reports, working with the Pediatric Physician

Champion, attending meetings

• Assure quality improvement documentation includes thorough follow-thru

or loop closure

• Need to show sharing of QI findings with physician and nursing staff (e.g staff

meeting minutes).

• Assure a feedback loop/communication process to referral hospitals on

transferred patients (PCCC hospitals)

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COMMON SITE SURVEY ISSUES:EQUIPMENT/SUPPLIES/MEDICATIONS

• Scales not locked out to weigh in kg only (surveyors will also assess patient carts that have built-in scales)

• Expired drugs/equipment trays

• Stocking of medications that are no longer recommended (e.g., Ipecac)

• Look-a-like drugs that do not have high-alert labels

(e.g., 25% and 50% Dextrose; 4.2% and 8.4% Sodium Bicarb)

• OB Kits missing a bulb syringe

• Missing smaller airway supplies (i.e., nasal cannula, nasal airways, pediatric Magill forceps)

• Lack of warming devices

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COMMON SITE SURVEY ISSUES:EQUIPMENT/SUPPLIES/MEDICATIONS

• Pediatric crash cart issues

• Poor organization or difficulty finding items

• Lack of first-line resuscitation drugs stocked in crash cart or immediately available

• Outdated Broselow tape and/or outdated dosing booklets/information (i.e. inconsistent with current AHA guidelines)

• Broselow cart stocking that is not consistent with the color coded tape

• Cart check system not consistently documented

• Crash cart not locked

• Pediatric crash carts not standardized within the institution

• Inpatient Pediatric Unit

• Need for emergency airway supplies in treatment room

• Need for pre-printed weight based resuscitation medication dosing forms available at the patient bedside or on chart

NOTE: Investigate mechanisms to group purchase items that aren’t utilized often and can be ordered in bulk

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COMMON SITE SURVEY ISSUES:OTHER

• Rapid Response Teams: pediatric education should be required for team members (i.e. PALS)

• Security measures/drills should be in place re: potential child abduction

• Child abuse/neglect screening processes should be in place

• Documents requested prior to the survey need to be available for the survey team

• Hospital administrator or designee should be present during site survey. If they are not present, it is difficult to determine administrative support

• Sharing resources/expertise between pediatric unit/department and emergency department should occur

• ED Physician contract groups: compliance issues with requirements seen at times, especially out-of-state physician groups; Requirements should be outlined in their contract to assure compliance

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RENEWAL APPLICATION

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RENEWAL/APPLICATION INSTRUCTIONS

• Carefully review the application packet

• Obtain and review your previous PCCC/EDAP, EDAP, or SEDP renewal application

• Review the PCCC/EDAP, EDAP, and SEDP requirements • Some new requirements may have been added since last site visit

• Revisions may have been made in some requirements since last site visit

• Revise policies/guidelines/scope of practice/other documents accordingly to assure consistency with requirements

• Verify supplies/equipment/medications

• Using the Pediatric Renewal Plan Checklist, begin to pull together the required documentation

NOTE: Development of the Pediatric Renewal Plan should be a

multidisciplinary effort.

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EDAP AND SEDP

CHECKLIST:EXCERPT

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RENEWAL/APPLICATION INSTRUCTIONS

• Submit formal documents that incorporate the requirements, i.e., policies, procedures, scope of practice/care, bylaws, etc.

• Use the provided credentialing forms

• List physicians, nurses, nurse practitioners, and physician assistants on appropriate forms

• Complete information on credentialing forms for each individual, i.e. board certification for physicians, # of pediatric continuing education hours

• NOTE: Assure continuing education files (physician and nursing), tracking mechanisms, and any other back-up documentation is available for the survey team to review

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WHAT YOU NEED TO SUBMIT

• The original signed Request for Re-Recognition of PCCC/EDAP, EDAP, or SEDP form

• Pediatric Plan/application packet comprised of:• Completed PCCC/EDAP, EDAP, or SEDP Pediatric Plan Checklist

• Supporting documentation (follow checklist format)

• Completed Physician, Nursing, Nurse Practitioner, and Physician Assistant credentialing forms

• Completed PCCC, EDAP, or SEDP equipment checklists

• Completed Pediatric Hospital Preparedness Checklist

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WHAT YOU NEED TO SUBMIT

• Use tabs provided by EMSC to organize your application

• Number of copies to submit for renewal

• 1 original copy (with tabbed page dividers)

• 3 additional copies

• Submit single-sided format and unstapled; DO NOT PUT PAGES in INDIVIDUAL PLASTIC SLEEVES

• Maintain a copy for your files (with tabbed page dividers)

• Confirm the application due date

• Mail the above copies to the IDPH Springfield office by the due date noted on the application

NOTE: If there are dates that you would like us to avoid when scheduling your site survey—include a memo in your application or send an email to [email protected].

We will try to the best of our ability to avoid those date(s).

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RENEWAL/APPLICATION TIPS• Forms are available electronically

• EMSC website at www.luriechildrens.org/emsc

• Credentialing forms, equipment checklist, and disaster checklist

• Equipment/supply waivers must be submitted in a letter format and identify how waiver will not result in any compromise in care. A waiver for an equipment/supply item should identify:

• The item requested for waiver

• Where the item is currently stored

• How easily/quickly the item can be accessed in an emergency situation

• Identify how care will not be compromised or harm occur by not having item located in the ED

Do not hesitate to contact EMSC for any questions!!

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ONGOING AND FUTURE ACTIVITIES/CONCLUSION

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ONGOING/FUTURE PLANS

• National EMSC Innovation & Improvement Center (EIIC)• Strong focus on quality improvement processes

• Have initiated pediatric quality collaborative – will share tools/education/resources as made available

• Continue emphasis on Pediatric Quality Improvement in emergency department (EDAP/SEDP) and PICU/pediatric inpatient areas (PCCC/EDAP)

• Continue ongoing renewal of PCCC/EDAP, EDAP and SEDP status every four years

• Share research/evidence that assesses:• Pediatric outcomes in hospitals with facility recognition

programs

• Outcome analysis in relation to hospital pediatric readiness scores.

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A MEASURE TO EVALUATE EFFECTIVENESS OF FACILITY

RECOGNITION

• Using hospital discharge data, mortality rates per 1,000 inpatients were calculated for 0 - 15 year olds who were admitted with an injury related diagnosis

• Records were restricted to facilities that obtained recognition at any level from 1994 - 2015

• Mortality rates were evaluated

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A MEASURE TO EVALUATE EFFECTIVENESS OF FACILITY

RECOGNITIONPre/Post-Recognition Comparison

• The pre-recognition mortality rate was 12.2 deaths per 1,000 inpatients with an injury-related diagnosis.

• The post-recognition mortality rate was 9.9 deaths per 1,000 inpatients with an injury-related diagnosis.

• This difference is statistically significant

NOTE: Decreases in mortality can likely be attributed to multiple factors, one of which may be the

increased awareness and attention to pediatric emergency care needs emphasized through facility

recognition.

0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

Pre-Recognition Post-Recognition

Rate

Per

1,0

00 I

np

ati

en

ts

Pre-Recognition Post-Recognition

Patients Deaths Rate Patients Deaths Rate

31,954 391 12.2 60,483 601 9.9

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RECENT RESEARCH

• Emergency Department Pediatric Readiness and Mortality in Critically Ill Children, Pediatrics, Sept 2019,144:3.• Retrospective cohort study in Florida, Iowa, Massachusetts,

Nebraska and New York

• Involved 426 hospitals

• Study population: 20,483 critically children (0-18 years of age)

• Required ICU admission or

• Experienced death during the hospital encounter

• Data: ED and inpatient data from AHRQ HCUP; and EMSC Pediatric Readiness data

• Conclusions:

• Presentation to hospitals with a high pediatric readiness score is associated with decreased mortality.

• Efforts to increase ED readiness for pediatric emergencies may improve patient outcomes.

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RESEARCH IN PROGRESS

• In progress – ED Readiness and hospital mortality and in-hospital complications for injured children.

• Research project at University of Utah

• Grant funded - National Institute of Child Health and Human Development (9/30/2017 – 6/30/2022)

• Aims: • Describe and quantify the trauma care of children across 44 states in the

context of ED pediatric readiness using National Trauma Data Base (NTDB)

• Evaluate the adjusted association between ED pediatric readiness, in-hospital mortality, and complications among injured children admitted to a hospital and included in NTDB

• NTDB - 639 hospitals

• Cohort – 260,266 critically ill children (0-17 years of age)• Required ICU admission or

• Experienced death during the hospital encounter

• Preliminary Conclusions: • Increasing Pediatric Readiness scores associated with an accumulating

protective effect against in-hospital mortality.

• In-hospital complications were not independently associated with Pediatric Readiness – additional analyses needed.

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COMING IN JUNE 2020

2020 Hospital

Pediatric Readiness Survey

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Your help will be needed

• National EMSC Data and Research Center (NEDARC) will work to develop a list of hospitals and contact info for each state based on previous Pediatric Readiness data

• All Illinois hospitals will be asked to confirm the person (and contact info) who is knowledgeable to respond to the survey

• Further information and timelines will be shared when available

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RESOURCES

National EMSC

https://emscimprovement.center/

Illinois EMSC

www.luriechildrens.org/emsc

Illinois Department of Public

Health

https://dph.Illinois.gov

Technical assistance with Facility

Recognition requirements/renewal

process, quality improvement, and

disaster preparedness:

Evelyn Lyons MPH, RNEMSC Manager

312.793.1234 or [email protected]

Anna Camia MSN, RN, CNL, CPENPediatric Disaster Preparedness Coordinator

312.227.5467 or [email protected]

Kelly Jones BSN, RN, TNSEMSC Coordinator

217-785-2083 or [email protected]

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Remember: PCCC/EDAP/SEDP renewal is a

team effort!

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