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Performance Management: Getting Ready for
AccreditationNeeds Assessment Survey
Community Assessment 1
• Online survey• Open to anyone interested in this
workshop• Requested 1 respondent per LHD• 52 responses• Based on Turning Point PM assessment• 6 questions – 5 ranking, 1 open ended
Q1. HD Overall readiness/accountability to
implement PM system
2
Fully operationa
l
Somewhat Barely does or does not
do
Commitment to implement PM system
31 44 25
Performance managed for some priority areas
19 64 17
Managers trained
10 37 53
Managers accountable
8 33 59
Q1. HD Overall readiness/accountability to
implement PM system
3
Fully operationa
l
Somewhat Barely does or does not
do
PM system aligned with SP
13 35 52
PM aligned with budget
8 38 54
Leadership nurtures PM culture
17 46 37
Q2. Current status regarding PERFORMANCE STANDARDS as component
of PM system
4
Fully operationa
l
Somewhat Barely does or does not
do
Using PM standards
26 52 22
Using relevant PM standards
22 56 22
Set PM standards for specific time periods
16 54 30
Leaders/mgrs. accountable to PM standards
16 44 40
Q2. Current status regarding PERFORMANCE STANDARDS as component
of PM system
5
Fully operationa
l
Somewhat Barely does or does not
do
Processes & methods for choosing performance standards
10 44 46
Standards communicated throughout HD
10 48 52
Standards communicated to stakeholders
2 38 60
Q2. Current status regarding PERFORMANCE STANDARDS as component
of PM system
6
Fully operationa
l
Somewhat Barely does or does not
do
Training for staff to use performance standards
12 18 70
Personnel & financial resources to assure HD efforts guided by standards
8 50 42
Q3. Current status regarding PERFORMANCE MEASUREMENT as
component of PM system
7
Fully operationa
l
Somewhat Barely does or does not
do
Have specific measures for all/most standards, targets, goals
12 48 40
Collect PM data
10 63 27
Training available for staff to understand PM/use PM
8/8
22/23
7069
Q4. Current status regarding PHAB MEASURES related to PM
8
Fully operationa
l
Somewhat Barely does or does not
do
Leaders/mgrs. engaged in establishing/ managing PM system
22 51 27
Non-mgt. staff engaged in establishing/ updating PM system
9 40 51
Q4. Current status regarding PHAB MEASURES related to PM
9
Fully operationa
l
Somewhat Barely does or does not
do
HD has done PM self-assessment
20 20 60
HD has current functioning PM committee or team
20 24 56
HD has written goals or objective with time frames
13 40 47
Q4. Current status regarding PHAB MEASURES related to PM
10
Fully operationa
l
Somewhat Barely does or does not
do
HD has process for monitoring performance of goals & objectives
13 42 45
HD analyzes progress toward achieving goals & objectives, identifies need for improvement
13 36 51
Q4. Current status regarding PHAB MEASURES related to PM
11
Fully operationa
l
Somewhat Barely does or does not
do
HD collects, analyzes performance feedback from customer or stakeholder groups
18 38 44
HD documents staff development in PM
11 32 58
12
Topics to include in PM workshop
• Self-assessment tool• Developing, setting org. objectives, measures,
indicators, standards• Linking CHIP to PM system• Linking individual & agency PM • Linking agency division & individual PM• Software
13
The END
(at least for the
needs assessment
part)
