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Personal Personal Knowledge Knowledge

ManagementManagement

Steve Dale@stephendale

@collabor8now

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“We always know more than we can say, and we always say more than we can write”

Dave Snowden

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Exercise

• Personal Knowledge Management Questionnaire

• What is your PKM Profile?

PKM Questionnaire

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What is “PKM”?

It’s about taking responsibility for personal & professional

development in order to remain ‘relevant’ in a sometimes chaotic and fast-changing environment.

The industrial age The industrial age required predictable required predictable

and repeatable and repeatable processes processes

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Learning and knowledge acquisition is a lifelong activity and a far more personalised experience.

Source: Harold Jarche

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How?Break-out session

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Collaborative Technologies

TelephoneEmail/Calendar

Blackberry

Webcasts

IM, Videochat

Collaborative Authoring

Social Networks

Telepresence

2013Distant Past

Capa

bilit

y

Portals, Wikis, RSS

Brian Solis

16Photo: Flickr.com by Jackie Welberg

Knowledge Knowledge from a trusted from a trusted source is richer source is richer than what we than what we can discover for can discover for ourselvesourselves

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But who can you trust?

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Personal Personal Knowledge Knowledge

ManagementManagement

cc licensed flickr photo by Will Lion: http://flickr.com/photos/will-lion/2595497078/

Quality, Relevance and Reputation

KnowledgeWorker

Adapted from Seek-Sense-Share model by Harold Jarche

Cynefin Model

Where Work (and learning) happens

Informal

Structured

Goal-oriented Opportunity-driven

Source: Harold Jarche www.jarche.com

Project TeamsComplex Knowledge

Social NetworksDiverse ideas & knowledge

Communities ofPractice

Solve problemsTest new ideas

Communities of Interest/Practice•“Communities of practice are groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.”

Source: Etienne Wenger

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Aggregate & Filter For Relevance

http://dilbert.com/strips/comic/2011-10-30/

New learning and sharing New learning and sharing models are emerging – Digital models are emerging – Digital

CurationCuration

Digital Curation

““Digital CuratorsDigital Curators”” use their insight use their insight into a particular audience to into a particular audience to

determine what might interest determine what might interest themthem

Social learning and personal development Social learning and personal development requires a shift from hierarchies to networks, requires a shift from hierarchies to networks,

and empowerment of the workforce to and empowerment of the workforce to choose the tools they need to do the job.choose the tools they need to do the job.

What needs to change.....

Finally, how will you improve your “PKM”?

You?

Adapted from Seek-Sense-Share model by Harold Jarche

•Join a CoP?•Contribute/share content?•Grow your network?•Build/enhance reputation?•Use social media?•Use SM tools to aggregate + filter?•Question/challenge/test assumptions?•Add value to content you share?•Subscribe to people/channels you trust?•Become a digital curator?

Email: steve.dale@collabor8now.comTwitter: @stephendale, @collabor8nowProfile: http://about.me/stephendale

Unless otherwise noted, this work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.

““ItIt’’s not the strongest of s not the strongest of the species that the species that

survives, nor the most survives, nor the most intelligent, but the one intelligent, but the one

most adaptable to most adaptable to change.change.”” Darwin Darwin