Personnel Administration Consolidated

8/8/2019 Personnel Administration Consolidated

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Perso

List of Att

Self appraisalHalo effect

Central tendency error

MBO

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MBO

Self appraisal

Halo effect

Central tendency error

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Procedure of training

Induction

Training

Type of training

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Feedback

Quality of work life

Autonomy

Variety


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Internal factor

Change

Diagnosis

External influences

Third Five Year Plan

Works Committee meeting

TISCO's board level participation

Workers Participation Schemes

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Difficult employees

Constructive approach to discipline

Serious offence

corrective discipline


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Shop Council

Works Committee

Participation

WPM

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Turnaround phase

Growth Phase

Industry Shift phase

Major integration phase

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Objective of industry

Maintenance of work force

Principles of Personnel Administration

Personnel Manager has to have support

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Advantages of career planning

Advancement stage

Job performance

Retirement phase

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Indirect benefits

Factors affecting compensation

Incentive system

Group incentive plan

Grievance Redressal System

Performance Appraisal ratings

Updation of Personnel Manual

Policy serves as

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BIR Act

Standing orders

Industrial dispute

Accumulation of leave

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Objective of personnel administration

Contribution of personnel administration

Developing human resources

Maintaining & protecting human resources

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Change

Diagnosis

External influences

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Internal factor

Contribution of personnel administration

Developing human resources

Maintaining & protecting human resources

Objective of personnel administration


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Head hunters

Urgent recruitment

Medical examinations

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Cost effective method of screeningapplications

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IT process in Personnel Management

HRIS

Online panel of experts

Online guidelines to line managers

Growth Phase

Industry Shift phase

Major integration phase

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Procedure of trainingInduction Reduces

Training

Type of training

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Demotion

Rotation transfer

Measurement of merit

Transfer

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nel Administration

mpted Questions and Answers

Consultants

Employee should participate in the decision making process.

True

Direct compensations are medical benefits, paid leave & insurance.

False

Various jobs

Employee performance

Trade union prefer ________ as a sole basis of promotion.

Seniority

Opportunity to express himselfRaters personal opinion

Raters avoid high/low ratings

Establishing performance goals

Management prefer merit as the basis of ________.

Promotion

False

Personnel department plays an important role in ________.

Handling disagreements

What is necessary to maintain harmonious employee relation?

Constant dialogue

Solutions to surplus employees are :-

Shortage of highly skilled manpower with short period but nonrecurring in nature can be solved through :-

Job evaluation is the process by which relative worth of ________ inthe organization is determined for the purpose of salarycomputation.

Problem solving approach method identifies problems which maybe interfering with________.

Correct Answer

The recruitment agency is paid certain % of the incumbents' salaryas professional charges.


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Attrition , Early retirement , Layoffs

Promotion which does not receive any increase in salaries is called

Dry promotion

Full time employees

HRIS can be useful for almost all the :-

Personal functions

Compensation should not ensure internal equity.

False

False

Information Technology helps the business in :-

Restructuring , Reengineering , Outsourcing

Production transfers are caused due to changes in market demand.

False

As per the Edward Flippo Personnel Administration is :-

False

Higher

Following are the types of audit in personnel department.

What is quality circles?

Small group of people who solve the problem.

Which is the last stapes in training?

Out put of training.

Induction also helps to old employees.

Outsourcing is a viable solution for the companies that do not havesufficient work for :-

To remain competitive, organization needs to build positiveemployee relation.

Maintenance of Human Resource , Integration of Human Resource ,Development of Human Resource

The advertisement does not necessarily create a positive image ofthe company.

Some appraisers, at times, rate persons they like ________ thanthose they do not like.

Audit of managerial compliance , Audit of employee satisfaction ,Audit of Corporate strategy


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False

It is difficult to measure service & judge the seniority.

False

Which are the key factor in the management of human component?Land , Material , Money

Educational accomplishments

Management by Objectives is a system of ________.

Performance Appraisal

Individual abilities can be expanded by enrolling for :-

________ is a function of Personnel department

Training

Works Committee is related with :-

Latrines , Urinals , Temperature

Establishing performance goals

Opportunity to express himself

Raters personal opinion

Raters avoid high/low ratings

Past behavior

Participative forms prevalent in India are:-

Works Committees , Joint Management Councils , Joint Councils

Undesirable behavior

Procedure for training includes the following :-

One of the most cost effective methods of screening applications isto use :-

Training programmes , Acquiring additional degree , Seeking newwork assignments

Correct Answer

Following actions are initiated by HR department in PerformanceAppraisal System :-

Devising appropriate appraisal system , To train the line managers ,To device norms & instruments for employees appraisal periodically

The disadvantages of hot stove rule & progressive discipline arethat they focus on:-

The disciplinary action is not directed towards a person, it is meantto eliminate:-


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True

Personnel Administration is connected with :-

Employee

The workers interest lies in improving their:-Earnings

Which is external influence in the organization?

Govt. Rules & Regulation.

The Works Committee are set up under the ________.

Industrial Dispute Act

The Registrar of Union , Labour Commissioner , Wage boards

True

________ means limitation of organized action.

Directing

Disadvantages of merit based promotions are :-

Planning

True

There are two types of discipline, corrective and ________.

Preventive

Which are the internal factors?Organization culture , Leadership , Strategy

Objective of Personnel Administration is:-

Ensure compliance with law

Principle of Personnel Administration is:-

Scientific Selection

Under BIR Act an Appellate court hears appeals against the ordersof :-

The MBO approach involves establishing performance goals jointlyby Superior & subordinates.

Measurement of merit is highly difficult , Many people distrust themanagement's integrity in judging merit , The techniques of meritmeasurement are subjective

Which of the following is the Managerial function of PersonnelAdministration?

Job analysis is a systematic process of collecting information abouta job.


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Following are the purposes of promotion :-

What are the objectives of training?

Role of Personnel Administrator consists of :-

Legal Role , Fire fighting Role , Counselor's Role

Information

Quality Circles

Responsibility

Different Skills

BIR Act lays special emphasis on :-

Transfer is a ________.

Horizontal job assignment

False

Career development

Decision of Works Committee are :-

Recommendatory

Applicants

False

The compensation practices differ in the following ways :-

Structure , Mix , Quantum

Shortage of skilled employee's can be solved through :-

Training

To promote employee's self development by reducing labourturnover , To built loyalty & to boost morale , To reward loyalemployees

Exposure to new idea , Expanding knowledge , To Motivateemployees

Correct Answer

Collective bargaining , Prevention of strikes , Prevention of lockouts

Standing orders means the rules of conduct for workmen employedin industrial establishments.

Employees have certain expectations from the organization

regarding their :-

The benefit to employer under the Employment Exchange is that hehas a wider choice of :-

Problem solving approach should be used where criticisms arespecific & focused on the person.


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Methods of forecasting demand for human resources are :-

Expert estimates , Trend projection , Unit level demand forecasting

Analyze & solve problems from a ________ oriented point of view.

Profit

Following is the internal way of human resources supply:-

Human Resources Audit

Reduction in cost

Facilitates Personnel decisions

Standard disciplinary actions

Organizational development

Qualities of personnel Manager is :-

Support to top management

The management's primary interest lies in :-

Improving productivity

500 or more

________ method of training is connected to real life problem.

Case

Personnel Administration can contribution in.

In majority of the companies increments are linked with :-

Performance

Resignation used sparingly, results in ________.

Promotion

Needs

Aims of the Works Committee are:-

Correct Answer

Shop Council for each department in an industry where ________workmen are employed.

Solving the Problems , Interpretation of cost & benefits , SalaryPackage

An effective organization must meet both company's objectives &employee ________.

To promote good relations , To comment on matters of commoninterest , To endeavor to compose any differences


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________ has impact on employee's behavior at work.

Nuclear Family

Lack of abilities , Training , Motivation

Personnel Department can not contribute for organization strategy.

False

Criterion

Job

Job enrichment is ________ loading of the job.

Vertical

Job analysis data


Mix , Quantum , Structure

Procedure for training includes the following :-

Labour Cost.

Specific action plans

False

What is the critical function of personnel administration?

The employees whose quality & quantity of work is unsatisfactory,can be because of the following :-

The supervisor ranks all the persons in his department from thebest to the worst using a specified overall :-

Following actions are initiated by HR department in PerformanceAppraisal System :-

Devising appropriate appraisal system , To train the line managers ,To device norms & instruments for employees appraisal periodically

Performance appraisal indicates how the employees has performedon the :-

________ can be utilized for employees promotion & progress fromone stage to another stage.

Identify training needs , Specify training objectives , Design trainingmethods

Which cost can save through good induction or orientationprogram?

The appraiser offers assistance to the appraisee to improveperformance & must identify :-

Temporary shortage of manpower can not manage throughovertime.


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Employee relations

Audit of employee satisfaction contains

Employee need

Information Technology helps the business in :-Restructuring , Reengineering , Outsourcing

It is an assumption that the employee learn more with the :-

Length of service

Absenteeism

________ can reduces anxiety in the new employee.

Induction

True

Satisfactory resolution of the disputes may avoid the following :-

Ill will , Strikes , Non co-operative actions

Only________ jobs are needed to take up for job analysis study.

Critical


________ energizes human behavior to achieve goals.

Motivation

Unorganized labour

Eligibility for gratuity is minimum 10 years of service.False

To conduct compensation survey data should be manipulated.

False

Through human resource information system data is :-

Acquired , Analyzed , Stored

Effective employee compensation leads to improvements inemployee's :-

Problem solving approach method identifies problems which maybe interfering with employee performance.


The Minimum Wages act fixes & revises minimum wages for acertain class of workmen to prevent exploitation of ________.


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Measurement of merit is very easy.

False

Merit denotes the :-

Past achievement

Vacancies occurring

Types of manifestation of conflicts of unions are :-

Non-co-operation , Arguments , Hostility

Different

The factors affecting the process of recruitment are :-

Organization's policy , Government Policy , Local market

False

Works Committee normally deal with :-

Ventilation , Lighting , Sanitation

False

Job analysis provides information on :-

Educational qualifications , Training , Experience

Career development provides a supply of :-

Talents & abilities

Career development

Payment must be related to performance.

True

The ten years of a career are termed as the Establishment stage.

False

The following are the benefits provided under ESI Act :-

Under the Employment Exchange Act all employers are obliged toinform employment exchanges of :-

Compensation practices are ________ across companies & acrossjobs.

Continuous communication with employees about change is notrequired

A grout without leader is given a topic for discussion & asked to

arrive at a group decision.

Employees expect their supervisors to play an active role in their________.


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Funeral benefit , Medical benefit , Sickness benefit

Job enrichment increases :-

Responsibility , Autonomy , Control

Leadership

Empowerment

Pilot Study

Technology

Aims of Personnel Administration is :-

Getting cooperation of people

WP as fundamental principle

Monthly

1970

Attitudinal change

Advertisement is an ________ of seeking recruits.

Effective way

Characteristics of personnel Manager is:-

Specialist in organization theory

False

Organizations visit campuses to recruit candidates for ________.

Entry level positions

True

0.25

Participation schemes

See alternatives , Accept change easily , Clear vision of the future

Correct Answer

Correct Answer

It is mandatory in all States to inform the employment exchange ofvacancies at workmen level.

Consultative participation involves a higher degree of sharingviews.

Under BIR Act a union having a minimum membership of ________ofthe employees is called a Representative union.

The creation of new rights as between employer & workers shouldbe outside the jurisdiction of the :-

Qualities of manager who work in the organization which is ingrowth phase:-


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The compensation survey data is collected through :-

Questionnaire

Easier

Demotions are less frequently used as it affects the employees' :-

Career prospects & morale

Job specification is not related to Qualification of job the holder.

False

Advantages of career planning are :-

Criteria for selection includes :-

Potential of managers may be assessed through :-

Assessment centers

Consistently breaks company rules

Root out causes

Written reprimand

Non compliance with rules

Participation is impossible at all levels of management.

False

The objective of P.F. Act is to make available the benefits of :-

All applicants are asked to fill up an :-

Application blank

Success

Employees & employer

Article 43 'A' was inserted in the constitution under the ________.

Due to Information Technology salary administration becomes________.

Reduces turnover , Tap potentials of employees , Motivatesemployees

Educational accomplishments , Experience , Personalcharacteristics

Correct Answer

Statutory schemes of PF , Family Pension Fund , Deposit linkedinsurance fund

A prior arrangement for the distribution of the gains of the higherproduction & participation, is a necessary condition for :-

Bombay Industrial Relation Act 1946 provides guidelines for therelationship between :-


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False

Promotion policies are as follows :-

An organizations success depends on the availability of :-

Competent human resources

Share

Which of the following makes employee more competent?

Job rotation

Job descriptions may be used to set up :-

Goals , Targets , Standards of performance

Application procedure

False

Avoid unnecessary delay

False

Following are measures of effectiveness of personnel function.

The Contract Labour act provides for :-

Special features of the BIR Act are :-

Integrating the human resources function with business is not agoal of Personnel Department

It should be consistent & should be applied uniformly to allemployees , It should be fair & impartial , Favoritism should not betaken as a basis of promotion

The Payment of Bonus Act gives employees a statutory rights toobtain a ________in the profits of the company.

Through web pages, prospective applicants can obtain informationabout :-

Information Technology enables organisationwide access toeducational & training material.

The main objective of the Payment of Wages Act is to ________ inpayment of wages.

The well established bases of promotion are qualification &productivity.

Relatedness of pay to performance , Reduced grievances ,

Improved moral

Abolition of contract labour , Improve conditions of work , Provisionfor health & welfare


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The key to a successful human resource planning is :-

An information

Profit

Labour Welfare Activity

Dignity of labour

Top Management

Approaches to discipline are :-

Hot stove rule , Warning , Immediate burn

Recruitment Plan

Personnel Management helps in :-

Contents of Personnel Manual are :-

New technology & new method of operation demands for :-

New & higher level skills

Raters bias



Shareholders , Consumers , Workers

Challenge in front of personnel department is of :-

Recruit & retain qualified persons

Personnel Department audit involves

Timely compliance with legal requirements

Establishing an Industrial Court , Establishing Labour Court , Makingvictimization illegal

Correct Answer

If vacancies cannot be filled within the organization, PersonnelDepartment need to prepare a :-

Identifying the best talent , Attracting & retain capable person ,Motivating personnel to achieve excellence in work.

Organizational goals & objectives , Personnel Policy , Role ofPersonnel Department

Forced choice method reduces ________, it is easy to administer &fits a variety of jobs.

Under the trusteeship, the inherent responsibility of businessenterprises is towards it's :-


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It is Management prerogative to accept the suggestions of workers.

True

Induction is part of training.

True

What is job rotation?

Employee are moved to variety of jobs

True

The campus recruitment process is generally repeated :-

Every year

Employee can perform in friendly environment.True

Personnel man must be a person who must have the following:-

Sensibility , Conceptual Skill , Human relation skill

The personnel plan serves as a guide for ________

Training

Bargaining

The company appoints trained psychologists who acts as :-

Counselors

One job to another

The year ________ was witnessed as the year of industrial unrest.

1920

Personal department must have the knowledge of:-Employee's attitudes & work preferences

Each person has a unique ________.

Personality

HRIS provides detailed information & facilitates Personneldecisions.

The trade unions are not prepared to divert themselves of theirpower in :-

Transfer is viewed as a change in assignment in which theemployee moves from ________.

The Personnel Department along with the support of Line Managersshall be responsible for :-


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Men


Responsibility

The purpose of the Industrial Employment Act is to standardize :-

Working conditions

Participation in decision is the negligible form of participation.

False

Manual need not be revised periodically.

False

On short term basis an overtime may be an alternative to :-

Recruitment

What are the stapes in job analysis?

Select a jobs , Gather data on job. , Prepare job descriptions

False

Labour turnover can be reduced through induction.

True

False

Management development concentrate on :-

Learning & Change process

Job analysis can help in ________.

Strategic planning

False


Participation enhances employees ability to influence decisionmaking with corresponding assumption of :-

Under ID Act, unfair acts on the part of employers, workmen ortrade unions are called unfair labour practices.

The method of recruitment would depend on the budget allocationto the process.

The Standing Orders Act is applicable to industrial establishmentsin which 50 or more workmen are employed.


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Medical benefit

Supply & demand

Piece work

Cost reduction plan

Direct compensation includes:-

Wages

To reduce grievances

O, VG, G, A, I.

Periodically

Guide

Aims of Personnel Administration is:-


Which are the external influences?

Technology , Economic condition , Unions

More salary , Higher authority , Responsibility

Reinforcement theory , Expectancy theory , Equity theory

Process of selection includes:-

Preliminary screening , Interviews , Employment tests



Disadvantages of merit based promotions are:-

All applicants are asked to fill up an:-

Application blank

BIR Act lays special emphasis on:-


The key to a successful human resource planning is:-

Correct Answer

Correct Answer

In up gradation the job is upgraded in the organizational hierarchy,and the result of which the employee gets:-

Various theories to study an impact of compensation on employeebehavior are:-

Measurement of merit is highly difficult , Many people distrust themanagement's integrity in judging merit , The techniques of meritmeasurement are subjective


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An information

Grievance & complaints can be reduced through

Communication

Walk-in-interviews

Potential employers

Bargaining

Proper grievance procedure is followed involving both:-

Union & management

Organization can cope up with change with:

Quality improvement program

Information Technology helps the business in:-


Training & development

Demotions are less frequently used as it affects the employees':-


Qualities of personnel Manager is:-


Special features of the BIR Act are:-

The campus recruitment process is generally repeated:-Every year




When the recruitment is urgent recruitment may be conducted by

________.

The benefit to the workers under the Employment Exchange is toregister only at one place for employment instead of contactingnumber of:-

The trade unions are not prepared to divert themselves of theirpower in:-

The Personnel Department along with the support of Line Managersshall be responsible for:-


Relatedness of pay to performance , Reduced grievances ,Improved moral


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The Registrar of Union , Labour Commissioner , Wage boards

Country's prosperity


The policy serves as a:-

Guide

The Contract Labour act provides for:-

The objective of ID Act is to:-

Improve service conditions

Decision of Works Committee are:-

Recommendatory

Job descriptions may be used to set up:-


Employer & employees

False

False

True



Grievance & complaints can be reduced through

Under BIR Act an Appellate court hears appeals against the ordersof:-

The objective of ID Act is higher productivity which contributes tothe ________.

The employees whose quality & quantity of work is unsatisfactory,can be because of the following:-


The composition of Works Committee is consisting of equalnumbers from ________.

Gratuity is paid at the rate of 18 day's wages for every completedyear of service.

Matters such as wages, bonus etc. which are the subjects ofcollective bargaining are included in the perview of WorkersParticipation Schemes.

Before any behavior has taken place the consequences ofundesirable behavior are communicated to the employee.


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Communication

A policy is a rule of predetermined :-

Course of action

Trade union prefer ________ as a sole basis of promotion.

Seniority



The ten years of a career are termed as the Establishment stage.

False

Analyze & solve problems from a ________ oriented point of view.

Profit

BIR Act lays special emphasis on :-

Job enrichment is ________ loading of the job.

Vertical

Land , Material , Money

Who can conduct Orientation Program?

Operating Manager

Job descriptions may be used to set up :-


What is Job analysis?

Systematic process of collecting information about job.

The year ________ was witnessed as the year of industrial unrest.

1920

Personnel Administration is connected with :-

Employee

Following actions are initiated by HR department in PerformanceAppraisal System :-Devising appropriate appraisal system , To train the line managers ,

To device norms & instruments for employees appraisal periodically


Which are the key factor in the management of human component?


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Following are the purposes of promotion :-

________ is a tool of data collection.

Questionnaire

The policy of the Management is to assure ________.

Security of the employment

Prevention of strikes & lockouts

Rules of conduct

Regarding employment

30 days

False

Aims of Personnel Administration is :-


False

Labour turnover can be reduced through induction.

True

Oral reprimand is sufficient to achieve :-

Desired results

Principle of Personnel Administration is:-

Scientific Selection


Information sharing

False

To promote employee's self development by reducing labourturnover , To built loyalty & to boost morale , To reward loyalemployees

Correct Answer

Temporary shortage of manpower can not manage through

overtime.

Continuous communication with employees about change is notrequired

The employees whose quality & quantity of work is unsatisfactory,can be because of the following :-

The important forms in which workers can participate in

management are :-

The well established bases of promotion are qualification &productivity.

Problem solving approach method identifies problems which maybe interfering with________.


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Criterion


Design of compensation programmes is significant in:-

Personnel management

Collective bargaining function comes under:-

Firefighting & Legal Role


False

False

________ is managerial function.

Controlling

Personnel department plays an important role in ________.

Handling disagreements

Its services , Employment opportunities , Its products

Raters bias

Job of similar responsibilities must be placed in the same grade.

True

True

The supervisor ranks all the persons in his department from thebest to the worst using a specified overall:-

Through web pages, prospective applicants can obtain information

about:-

One of the most cost effective methods of screening applications isto use:-

It is mandatory in all States to inform the employment exchange ofvacancies at workmen level.

Integrating the human resources function with business is not agoal of Personnel Department

Through web pages, prospective applicants can obtain the dataabout the company for :-

Forced choice method reduces ________, it is easy to administer &fits a variety of jobs.

The MBO approach involves establishing performance goals jointlyby Superior & subordinates.


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Role of Personnel Administrator consists of :-

Fire fighting Role , Counselor's Role , Legal Role


Structure , Mix , Quantum


Works Committees , Joint Management Councils , Joint Councils

Halo effects , Contrast error , Personal prejudice

Methods of forecasting demand for human resources are :-

Merit denotes the :-

Past achievement

Personnel Administration can contribution in.

Management by Objectives is a system of ________.

Performance Appraisal

Higher responsibility

Past behavior

Personnel Department audit involves

Timely compliance with legal requirements

Who Make or mar any organization?

Men

Consumers , Workers , Shareholders

Contents of Personnel Manual are :-

The problem with subjective method is the bias of the rater. Someof the common biases are:-

Expert estimates , Trend projection , Unit level demand forecasting

Solving the Problems , Interpretation of cost & benefits , SalaryPackage

Promotion is an advancement of a employee to a better job interms of :-

The disadvantages of hot stove rule & progressive discipline arethat they focus on:-


Organizational goals & objectives , Personnel Policy , Role ofPersonnel Department


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What is the action involved in job redesign?

Job rotation

Avoid unnecessary delay

Undesirable behavior

Through human resource information system data is :-

Acquired , Analyzed , Stored

Which is internal influence in the organization?

Goals & Objective



The purpose of the Industrial Employment Act is to standardize :-

Working conditions

What is necessary to maintain harmonious employee relation?

Constant dialogue

False

False

Transfer is a ________.

Horizontal job assignment

________ is a function of Personnel department

Training


Applicants

The following are the benefits provided under ESI Act :-

The main objective of the Payment of Wages Act is to ________ inpayment of wages.

The disciplinary action is not directed towards a person, it is meantto eliminate:-

Employment agencies normally recruit at lower & middlemanagement level.


Various theories to study an impact of compensation on employee

behavior are :-

The benefit to employer under the Employment Exchange is that hehas a wider choice of :-


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benefit , Funeral benefit , Medical benefit


Consultants

Training & development

True

Web pages

Article 43 'A' was inserted in the constitution under the ________.

Directive Principles of State Policy

New technology & new method of operation demands for :-

New & higher level skills

Different

Advantages of career planning are :-

The process of Job Analysis involves :-

Clear understanding of the job.

Which is external influence in the organization?

Govt. Rules & Regulation.

Assessment centers gives idea about________Promotable employee

True

Through web pages, prospective applicants can obtain informationabout :-

Shortage of highly skilled manpower with short period but nonrecurring in nature can be solved through :-

The Personnel Department along with the support of Line Managersshall be responsible for :-

It is Management prerogative to accept the suggestions of workers.

Many organizations have their own ________ where prospectiveapplicants can obtain data.

Compensation practices are ________ across companies & acrossjobs.

Reduces turnover , Tap potentials of employees , Motivatesemployees

Problem solving approach method identifies problems which maybe interfering with employee performance.

Performance appraisal indicates how the employees has performedon the :-


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Job

Objective of Personnel Administration is:-

Ensure compliance with law

Employer & employees

Competency Mapping

Job enrichment increases :-

Responsibility , Autonomy , Control

Job analysis provides information on :-

Educational qualifications , Training , Experience


Organizations visit campuses to recruit candidates for ________.

Entry level positions

Qualities of personnel Manager is :-


Achieve organization goals

Analyze & solve problems

Career planning

Evaluation

Key result areas are related to Target / Goals of the job holder.

True

Special features of the BIR Act are :-

Morale of the employee can be improved through________.

Climate Surveys

Compensation should not ensure internal equity.

False

The composition of Works Committee is consisting of equalnumbers from ________.

Level of expertise of employee can be determined through ________.


Correct Answer



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Advertisement is an ________ of seeking recruits.

Effective way

Individual grievances

Criteria for selection includes :-

Job analysis can help in ________.

Strategic planning

Collective bargaining function comes under :-

Firefighting & Legal Role

Participation schemes

Characteristics of personnel Manager is:-

Specialist in organization theory

False


Joint Councils , Works Committees , Joint Management Councils

False

True


Organization

Organization cant give Layoffs to surplus employee.

False

Issues of collective bargaining and ________ are outside the scope ofcouncil.

Educational accomplishments , Experience , Personalcharacteristics

The creation of new rights as between employer & workers shouldbe outside the jurisdiction of the :-

Direct compensations are medical benefits, paid leave & insurance.

The advertisement does not necessarily create a positive image ofthe company.

Job analysis is a systematic process of collecting information abouta job.

Relatedness of pay to performance , Reduced grievances ,Improved moral

Employees wish to know what career advancements opportunitiesare available in the :-


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Criterion

________ can reduces anxiety in the new employee.

Induction

Share

The key to a successful human resource planning is :-

An information

Full time employees

________ means limitation of organized action.

Directing

It is difficult to measure service & judge the seniority.

False

False



The factors affecting the process of recruitment are :-

Organization's policy , Government Policy , Local market

Career development provides a supply of :-

Talents & abilities

Absenteeism

Personnel Department can not contribute for organization strategy.

False

Induction also helps to old employees.

False

The supervisor ranks all the persons in his department from thebest to the worst using a specified overall:-

The Payment of Bonus Act gives employees a statutory rights toobtain a ________in the profits of the company.

Outsourcing is a viable solution for the companies that do not havesufficient work for :-

A grout without leader is given a topic for discussion & asked toarrive at a group decision.

Effective employee compensation leads to improvements inemployee's :-


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Potential employers

Potential of managers may be assessed through :-

Assessment centers


Employees & employer

Personnel department plays important role in managing change

True

0.25

Documented

Approaches to discipline are :-

Hot stove rule , Warning , Immediate burn

Career development

Management prefer merit as the basis of ________.

Promotion

Information Technology helps the business in :-


Needs

Empowerment

Pilot Study

Technology

The benefit to the workers under the Employment Exchange is toregister only at one place for employment instead of contactingnumber of :-


Bombay Industrial Relation Act 1946 provides guidelines for therelationship between :-

Under BIR Act a union having a minimum membership of ________ofthe employees is called a Representative union.

Human recourse planning becomes easier because skills availablein the organization are :-

Employees have certain expectations from the organizationregarding their :-

An effective organization must meet both company's objectives &employee ________.

Correct Answer


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Leadership

Responsibility

Each person has a unique ________.

Personality

Which is the last stapes in training?

Out put of training.

On line

Its products , Its services , Employment opportunities

________ has impact on employee's behavior at work.

Nuclear Family

Mediation is different from :-

Arbitration

One job to another

________ energizes human behavior to achieve goals.

Motivation

The Employment Exchange Act is intended for the benefit of the :-

Employer & worker

Analyze & solve problems

Career planning

Evaluation

Achieve organization goals

To conduct compensation survey data should be manipulated.

False

In majority of the companies increments are linked with :-

Participation enhances employees ability to influence decisionmaking with corresponding assumption of :-

Standard disciplinary action can be taken by line managers in anyunit with the help of a panel of experts available:-

Through web pages, prospective applicants can obtain the dataabout the company for :-

Transfer is viewed as a change in assignment in which theemployee moves from ________.

Correct Answer


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Performance

Employer

Higher level managerial positions

Walk-in-interviews


After offer letter

Case method is one of the training type.

True

True

Types of manifestation of conflicts of unions are :-

Non-co-operation , Arguments , Hostility

What is quality circles?

Small group of people who solve the problem.

Discipline is a process to correct & mould employees for ________.

Better performance

Information Technology reverses the effect of ________.

Bureaucracy

Salary structure is developed by :-

Job evaluation

Problem solving

The Contract Labour act provides for :-

The campus recruitment process is generally repeated :-

Every year

Job analysis data

Factories Act aims at protecting employees from exploitation by the:-

Correct Answer

HRIS provides detailed information & facilitates Personneldecisions.

The Personnel department can create formal procedure for________.


________ can be utilized for employees promotion & progress fromone stage to another stage.


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True

True

Production transfers are caused due to changes in market demand.

False

Higher

Reduction in cost

Facilitates Personnel decisions

Standard disciplinary actions

Organizational development

Who is appointed by Govt. to solve labour dispute?

Labour Commissioner

Following is the internal way of human resources supply:-

Human Resources Audit

Bargaining

Participation involves parting with :-

Power

Process of selection includes :-

Preliminary screening , Interviews , Employment tests

Decision of Works Committee are :-

Recommendatory

Challenge in front of personnel department is of :-

Recruit & retain qualified persons

Clear Vision

Comfortable with ambiguity

Visualize picture

Personnel department has to design the organizational structurewhich should be in tune with the Organization's strategies.

The policy of the organization is to give top priority to HumanResource Development.

Some appraisers, at times, rate persons they like ________ thanthose they do not like.

Correct Answer

The trade unions are not prepared to divert themselves of their

power in :-

Correct Answer


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What is the critical function of personnel administration?

Employee relations



The policy serves as a :-

Guide

The workers interest lies in improving their:-

Earnings


Proper grievance procedure is followed involving both :-

Union & management

False

Career planning is viable way to meet the organization's ________.

Internal staffing requirements

Identified

The company appoints trained psychologists who acts as :-

Counselors

Demotions are less frequently used as it affects the employees' :-


It is an assumption that the employee learn more with the :-

Length of service

Share

Personal department must have the knowledge of:-

Employee's attitudes & work preferences

In up gradation the job is upgraded in the organizational hierarchy,and the result of which the employee gets :-

The method of recruitment would depend on the budget allocationto the process.

Through the process of appraisal employee skills, abilities, potentialand aptitude is :-

The Payment of Bonus Act gives employees a statutory right toobtain a _____in the profits of the company.


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Walk-in-interviews

Identify training needsTurnover

Exposed to new idea

Job rotation



Share

Various jobs

Direct compensation includes :-

Wages

False

All applicants are asked to fill up an :-

Application blank

False

Participation in decision is the negligible form of participation.

False

Employees are demoted on :-

Disciplinary grounds

When the recruitment is urgent recruitment may be conducted by________.

Correct Answer

In up gradation the job is upgraded in the organizational hierarchy,and the result of which the employee gets

Sensibility , Conceptual Skill , Human relation skill Multiple ChoiceSingle Answer

The Payment of Bonus Act gives employees a statutory rights toobtain a _____in the profits of the company.

Job evaluation is the process by which relative worth of ________ inthe organization is determined for the purpose of salarycomputation.

The recruitment agency is paid certain % of the incumbents' salaryas professional charges.

There is only one theory which explains the impact ofcompensation on employee behavior.


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Web pages



Oral reprimand is sufficient to achieve :-

Desired results

False

Documented


Joint Councils , Works Committees , Joint Management Councils

Specified

False

Consumers , Workers , Shareholders



Higher responsibility

False

On line

Many organizations have their own ________ where prospectiveapplicants can obtain data.

Matters such as wages, bonus etc. which are the subjects ofcollective bargaining are included in the perview of WorkersParticipation Schemes.

Human recourse planning becomes easier because skills availablein the organization are :-

Personal characteristics such as age & marital status may beessential for certain jobs & hence needs to be :-

Employment agencies normally recruit at lower & middlemanagement level.


Promotion is an advancement of a employee to a better job interms of :-


Standard disciplinary action can be taken by line managers in anyunit with the help of a panel of expert available


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Lower level job

To increase the versatility of employees

Highly difficult

Reduces monotony & boredom

Organization cant give Layoffs to surplus employee.

False

Job description may be used to set up goals and targets and :-

Standards of performance



Responsibility

How organization can maintain their competitive edge?

Produce & Provide quality goods & services at competitive prices.

Overtime

Correct Answer

Various theories to study an impact of compensation on employeebehavior are :-

Training programmes , Acquiring additional degree , Seeking newwork assignments Multiple Choice Single Answer

Participation enhances employees ability to influence decisionmaking with corresponding assumption of:-

Short Term shortage of manpower problem can be solvedthrough :-


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Perso

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Documents

Personnel Administration Consolidated