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Methodologies for Social Media for Collaborative Work SMCW Introduction. T witter, W ikipedia and F acebook have millions of international users . Self-motivation to interact and collaborate using: emergent requirements social relationships - PowerPoint PPT Presentation
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04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Methodologies for Social Media for Collaborative Work
SMCWIntroduction
Twitter, Wikipedia and Facebook have millions of international users. Self-motivation to interact and collaborate using:
emergent requirementssocial relationships
are of interest to researchers and business.
HOW CAN WE USE SM FOR COLLABORATIVE WORK?
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
SMCWPresentation Contents
1. Introduction2. Contents3. Hypotheses4. Research Questions5. Our Proposals6. Collaborative Work versus Collaborative Work Definitions7. General Collaborative Work Purposes8. CSCW and Groupware9. The SMCW Categorisation10. Requirements Engineering for SMCW11. Collaborative Work and SMCW Requirements12. Collaborative Work and SMCW Requirements continued13. The established fields of CSCW14. The established field of Sociotechnical Systems15. SMCW e.g. 116. SMCW e.g. 217. SMCW e.g. 318. Our Research Methodology19. Methodologies for using SMCW20. Methods for using SMCW continued21. Future Research22. Conclusion
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Hypotheses
There are specific types of SM:
which are better than others for collaborative work.
functions which are best suited to particular types of collaborative work.
searches which are more effective than others for collaborative work.
interactions which are better than others for collaborative work.
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Research Questions
Can we develop:
1. A TAXONOMY FOR SMCW?
1.1. TAXONOMIES FOR SMCW FUNCTIONS, SEARCHES AND INTERACTIONS?
2. METHODOLOGY FOR BUILDING, USING, AND ANALYSING SMCW1. USING SOFT SYSTEMS METHODOLOGY, EMPIRICAL
ANALYSES, ETC?
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Our ProposalsThis paper proposes:
A new categorization of Social Media Collaborative Work SMCW
Differentiates between Cooperative versus Collaborative Work
To Develop Social Media for Collaborative Work as a field of research in its own right
Discusses Requirements and Methodologies for the use of SMCW
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Collaborative Work Versus Cooperative Work
Collaborative work (CW) is unstructured Cooperative work
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
General Collaborative Work Purposes
These collaborations operate beyond the structured, fixed rules of engagement of cooperative work: the power of collaboration.
Purposes for these collaborative interactions range across social needs for power, money, etc.
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
CSCW and Groupware
Collaborative work is different from the cooperative work of CSCW or Groupware
Collaborative work (which may or may not be large-scale) does not suffer from these constraints and encourages a multitude of algorithmic, creative, evolving or emergent work solutions.
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
The SMCW Categorisation
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Requirements engineering for SMCW
Requirements engineering within the context of SMCW systems is a considerable challenge in view of the evolution of the relationships between the participating actors and stakeholders.
Rigour and formality would help us to analyse the requirements and understand them better.
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Collaborative Work and SMCW Requirements
Requirements and the Zachman Framework
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Collaborative Work and SMCW Requirements
Requirements we need to consider
Actors and Stakeholder needs
Social relationships between Actors and Stakeholders
Business and communication requirements
Functions and types of applications
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Collaborative Work and SMCW Requirements
To model the requirements for SMCW we need to consider specifically :
Actors and Stakeholder needs
Social relationships between Actors and Stakeholders
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
The established Fields of CSCW
Computer Supported Cooperative Work offers us an established field for insights and limitations to be overcome
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
The established Field of Sociotechnical Systems
Sociotechnical Systems offers the ability to change the way we do collaborative work and solve collaborative problems
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Social Media and Collaborative Work Type e.g. 1
DARPA Red Balloon Challenge and UK Find the Langley Knights e.g. finding objects located over large areas quickly
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Social Media and Collaborative Work Type e.g. 2
Building Systems e.g. Systems developers collaborating around the globe to make open source systems free, e.g. a system where users can scan their grocery purchases on a device in their kitchens and printout a purchase list at the end of the month so in effect a better grocery budget system
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Social Media and Collaborative Work Type e.g. 3
Maintaining systems e.g. Programmers across the world working together to debug critical Healthcare systems
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Our Research Methodology includes:
Surveys will be used to collect data from SMCW users about their CW interactions for analysis and further SMCW development. Previous SM surveys have shown SM such as Email being used more than:
Twitter,
Instant messaging,
Internet Relay Chat Blogs
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Methodologies for the use of SMCW
The positioning of the human being at the centre of SMCW also creates the bridge between the social and technical aspects.
Are there Methods for CSCW use that can be used for SMCW usage?
We also wish to pursue SMCW systems data analysis and validation within the context of well-established qualitative methodologies from the business and social sciences
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Methods for using SMCW continued
Computer Supported Cooperative Work may offer us a method that we can develop further
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Future Research
04/2
1/23
Department of Computer Scienceand Communications Technology
PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce
Conclusion
SMCW is here to stay
Follow us on Twitter @BazilSolomon
Add us on Facebook
Checkout our websitehttps://sites.google.com/a/brookes.ac.uk/bazilsolomon-social-media-research/
Email [email protected]
Thank You