1

phoenixNAP GLOBAL IT SERVICES | INTRODUCTION

2

phoenixNAP GLOBAL IT SERVICES | INTRODUCTION

phoenixNAP has locations around the globe, offering full service infrastructure with affordable and predictable monthly costs from strategic locations. You can utilize our solutions as a single service or combined as a custom solution built to fit your needs, no matter where you are based.

Independent of your location, if your customers and users are globally based, your infrastructure should be, too.

We offer a full portfolio of IT services in each geo-diverse phoenixNAP location to securely deploy, connect, and backup your environment and provide continuous availability across the globe.

By leveraging our global data center footprint, you can get closer to your users and deliver less latency, and the localized experience they demand.

3

phoenixNAP GLOBAL IT SERVICES | INTRODUCTION

PHOENIXNAP VIDEO

CHECK OUT OUR PROMOTIONS

2

6

7

9

26

26

30

31

33

34EXCLUSIVE OFFERS

TABLE OF CONTENT

HOSTED SERVER LOCATIONS

5

phoenixNAP GLOBAL IT SERVICES | INTRODUCTION

BACK TO CONTENT

Founded in 2009, phoenixNAP has always been on a mission to provide outstanding value and service using state-of-the-art technology while continually improving our technical and human assets. It is through these methods that we are able to maintain an incredibly customer responsive experience. We remove the stress from IT management, so our customers can focus on their core business.

When you work with us, you do not just get access to world-class data centers, but also to our greatest asset - our people. Our employees are highly skilled professionals who maintain leading-edge knowledge of our hardware, software, and security measures. Our team team is always here waiting to help. From our sales experts to our support team, we have one goal in mind: your success.

6

phoenixNAP GLOBAL IT SERVICES | INTRODUCTION

BACK TO CONTENT

As a team, we do not rest on our laurels; we are constantly innovating to improve and expand our service portfolio. We pride ourselves on leading the market with a wide breadth of new and valuable solutions. Each phoenixNAP solution is built to support our long-term goal of delivering an ever evolving IT platform, while helping our customers meet all their technology and business objectives, both today and well into the future.

phoenixNAP Client Portal

7

phoenixNAP GLOBAL IT SERVICES | INTRODUCTION

Through a wide breadth of product offerings, we provide top-of-the line solutions to our growing client base. Whether a prospective client is looking for high-density colocation, flexible storage, physical servers, cloud options or hardware-as-a-service (HaaS), our highly-skilled staff and scalable solutions can successfully meet any infrastructure need.

OPENING ITS DOORS IN THE SUMMER OF 2010, PHOENIXNAP HAS QUICKLY GROWN

FROM A REGIONAL DATA CENTER INTO A FULL SERVICE, GLOBAL INFRASTRUCTURE-AS-

A-SERVICE (IAAS) PROVIDER.

CLOUD LUMINARY VIDEO: IAN MCCLARTY, phoenixNAP | INTEL IT CENTER

BACK TO CONTENT

WATCH VIDEO NOW

8

phoenixNAP GLOBAL IT SERVICES | INTRODUCTION

phoenixNAP prides itself on maintaining affordable services while never compromising on quality. Our clients’ satisfaction is our primary business objective and their success is the most valuable testimonial to our commitment. As a true global solutions provider with multiple data centers and network points-of-presence in the U.S. (Phoenix, Ashburn, Atlanta, Los Angeles, Chicago, Seattle), Europe (Netherlands, Serbia, Germany, Poland, Spain, Italy), Asia-Pacific (Singapore, Australia), and Latin America (Brazil), we are able to support we are able to support businesses of different sizes and in different geographical locations.

Looking forward to the months and years ahead, we are excited to further expand and evolve as a company. As a leader in large scale infrastructure solutions, phoenixNAP vows to meet our client’s expectations through our personalized services and solutions, and we are excited to continue supporting your needs for many years to come.

- Ian McClarty, President, phoenixNAP

BACK TO CONTENT

9

phoenixNAP GLOBAL IT SERVICES | INTRODUCTION

BACK TO CONTENT

COLOCATION

CLOUD SERVICES

HARDWARE-AS-A-SERVICE (HaaS)

BARE METAL SERVERS

MANAGED SERVICES

DISASTER-RECOVERY-AS-A-SERVICE (DRaaS)

SECURITY SERVICES

DATA SECURITY CLOUD

10

phoenixNAP GLOBAL IT SERVICES | SERVICES

phoenixNAP colocation services offer you global IT solutions in strategic locations across the U.S., Europe and Asia. With data centers on multiple global locations across globe, we provide world-class security, flexible infrastructure and network solutions to help you expand your business and reach your clients faster, while supporting all of your business and compliance needs.

BACK TO CONTENT

11

phoenixNAP GLOBAL IT SERVICES | SERVICES

BACK TO CONTENT

21U ½ cabinets

10U ¼ -cabinets

Ability to grow with no contract extensions

Customized private environments across the globe

Flexible ramp schedules starting with only one cabinet

High-density solutions available

Cabinets with 120V single and 208V Single/Three Phase circuits in the US and with 230V single (Europe and Singapore) and 400V Three Phase circuits in Europe

High-density cabinets available

Contract terms offered from 12 to 60 months (with ramp options)

A highly secure & private environment

Efficient space, power and cooling

Simple scalability without the hassle

12

phoenixNAP GLOBAL IT SERVICES | SERVICES

BACK TO CONTENT

phoenixNAP offers a range of cloud products designed to add agility, flexibility, and scalability to your business. From our highly competitive on-demand public cloud to the most complex single tenant private cloud solutions, we have you covered.

13

phoenixNAP GLOBAL IT SERVICES | SERVICES

PUBLIC CLOUD

BACK TO CONTENT

OBJECT STORAGE

Geo-diverse

Multiple pricing options

Self-service portal

Competitive performance, availability and scalability

14

phoenixNAP GLOBAL IT SERVICES | SERVICES

BACK TO CONTENT

HARDWARE-AS-A-SERVICE (HaaS)Run data-hungry applications, virtual desktops, or GPU-heavy workloads. phoenixNAP’s hardware as a service (hardware leasing) gives you access to industry-leading data center technologies. Create standard deployments and lease additional hardware anytime you need it. Whether you wish to grow your business or scale your environment, you can choose hardware you need.

15

phoenixNAP GLOBAL IT SERVICES | SERVICES

BACK TO CONTENT

Arista and Ruckus Switches

Supermicro 8, 16 and 24 Drive Bay servers available

Cisco ASA firewalls

Intel Optane, NVMe, SSD and HDD storage options

Initial switch configuration on request

Scalable storage for growth

Supermicro servers with Intel processors and NVIDIA GPU’s

Blade, Single U, and Fat Twin server options

Latest Intel processors and NVIDIA Tesla GPU’s available

16

phoenixNAP GLOBAL IT SERVICES | SERVICES

BACK TO CONTENT

DEDICATED SERVERS

Thousands of customers around the globe continue to enjoy phoenixNAP’s superior reliability and unmatched value with our on-demand dedicated servers. Experience 24/7/365 Live Chat support, 20-minute ticket response guarantee, 100% network uptime, and amazing prices with phoenixNAP. You can trust us to deliver on our promise.

17

phoenixNAP GLOBAL IT SERVICES | SERVICES

REACH

BACK TO CONTENT

18

phoenixNAP GLOBAL IT SERVICES | SERVICES

BACK TO CONTENT

19

phoenixNAP GLOBAL IT SERVICES | SERVICES

BACK TO CONTENT

20

phoenixNAP GLOBAL IT SERVICES | SERVICES

BACK TO CONTENT

phoenixNAP’s professional Managed Data Center Services provide clients with a worry-free, cost-effective installation process. From secure equipment receiving, to completing the rack and stack installation and in-house cabling services, we ensure that our client’s infrastructure is expertly and quickly deployed, according to their specific requirements.

Managed rack and stack services

Managed cabling services

Managed shipping services

Managed Backup & RecoveryWhether looking for an enterprise-level solution, completely managed by our dedicated technical and support teams or an unmanaged solution that you can configure yourself, phoenixNAP has a Backup and Recovery option that will work for you.

Choice with both bare metal and cloud storage

Competitive, cost effective pricing

On demand bare metal or network storage

Managed NetworkingphoenixNAP offers a wide breadth of Managed Network Services to meet your needs. Our dedicated NOC personnel provide cross connects that are fully end-to-end and quality assurance tested before being handed off to you. Access to connectivity takes, on average, only five days.

Initial configuration

Structured cabling

SLA backed 100% uptime transit network

Veeam-Powered Cloud Backup and Disaster Recovery SolutionsImmediately Available from Global Locations

Access best-in-class cloud backup and security technologies to achieve always-on availability of your Microsoft Office 365 or on-premise Microsoft Exchange data. Enable constant access and all-round protection for your company’s and your clients’ critical workloads with the industry-leading Office 365 backup solution powered by Always-On Enterprise™ technology by Veeam®.

Managed Backup for Office 365

Advanced configuration, troubleshooting, and

restoration of Office 365 data

Secure off-site storage solutions

Encryption at rest for all customer email data

21

phoenixNAP GLOBAL IT SERVICES | SERVICES

CustomizableMission CriticalReliable

BACK TO CONTENT

22

phoenixNAP GLOBAL IT SERVICES | WHY PHOENIXNAP?

SECURITY SERVICES

Our core values start and end with security. Nothing is more vital to a successful network than its ability to be strictly controlled and protected.

BACK TO CONTENT

23

phoenixNAP GLOBAL IT SERVICES | WHY PHOENIXNAP?

BACK TO CONTENT

Real-Time IoC indicatorsLeveraging real-time intelligence from the mul-tiple cybersecurity teams, InfraSentry provides

comprehensive IoC indicators.

Human TriageOur security experts validate and triage each

ticket immediately before forwarding onto response teams.

Best-of-Breed SolutionsGain access to the world’s leading solutions

and resources at an OpEx-friendly cost model.

InfaSentry is a natural extension of our commitment to security. We believe that security is a basic customer expectation and it is our responsibility to provide our customers with the support necessary to keep their data safe.

- Anthony Dezilva, Product Manager, Security Services

InfraSentry A Holistic Threat Management Solution with

Global Capabilities

24

phoenixNAP GLOBAL IT SERVICES | WHY PHOENIXNAP?

DATA SECURITY CLOUDBuilding the world’s most secure cloud infrastructure platform.

Our Data Security Cloud is a multi-tenant, secure-hosted cloud infrastructure platform. Through strict virtualization and segmentation controls, we have built a world-class, security-focused cloud platform that has passed the scrutiny of industry certifications such as PCI.

BACK TO CONTENT

Security beyond perimeter

Lowered TCO’s and

Time-to-Market

Zero-trust policies

BACK TO CONTENT

25

phoenixNAP GLOBAL IT SERVICES | SERVICES

BACK TO CONTENT

https://phoenixNAP.com/partners

PARTNERS

Different partner programs are available to support the varying needs and operational models of technology organizations and individuals around the globe. All programs share two common attributes - they are simple to understand, and their rewards are among the best in the industry.

26

phoenixNAP GLOBAL IT SERVICES | WHY PHOENIXNAP?

BACK TO CONTENT

27

phoenixNAP GLOBAL IT SERVICES | WHY PHOENIXNAP?

Responsive SupportVersatile ServicesUltimate Flexibility

BACK TO CONTENT

28

phoenixNAP GLOBAL IT SERVICES | WHY PHOENIXNAP?

phoenixNAP CUSTOMER EXPERIENCE

Find out how companies like yours are using phoenixNAP's solutions to enhance their business processes! Take a look at our case studies!

HOMESMART INTERNATIONAL MAKES REAL ESTATE EASY WITH phoenixNAP’S VMWARE-BASED CLOUD

BACK TO CONTENT

29

phoenixNAP GLOBAL IT SERVICES | WHY PHOENIXNAP?

TGEN TESTIMONIAL

Find out how companies like yours are using phoenixNAP's solutions to enhance their business processes! Take a look at our case studies!

BACK TO CONTENT

30

phoenixNAP GLOBAL IT SERVICES | WHY PHOENIXNAP?

BACK TO CONTENT

31

phoenixNAP GLOBAL IT SERVICES | VIDEO

phoenixNAP Videos

Ian McClarty, President at phoenixNAP, explains how many independent software vendors (ISVs) want easy access to a cloud-based option for media processing, transcoding, web streaming, remote graphics and similar workloads in a pay as you go model, all while keeping their focus on their primary products.

He describes how Intel and phoenixNAP are making this possible by utilizing the power of the Intel® Xeon® processor E3 family with Intel® Iris™ Pro graphics available via the cloud.

CLOUD LUMINARY VIDEO: IAN MCCLARTY, phoenixNAP | INTEL IT CENTER

BACK TO CONTENT

32

phoenixNAP GLOBAL IT SERVICES | VIDEO

Empowering your business with next generation, enterprise-class software and virtual infrastructure solutions, phoenixNAP’s Disaster Recovery as a Service (DRaaS) will fully support your business continuity plan on the IT operations side of your organization. Ensure your mission critical applications are supported with advanced, reliable and affordable Disaster Recovery as a Service options to counter threats leading to data availability losses.

DISASTER RECOVERY AS A SERVICE WITH phoenixNAP

See phoenixNAP's Flagship Data Center!Hear phoenixNAP President Ian McClarty, V.P. of Product Development William Bell, Managing Vice President of Sales David Brimley, and more provide insights on what phoenixNAP can offer your business.

phoenixNAP AZ DATACENTER INTRO

BACK TO CONTENT

33

phoenixNAP GLOBAL IT SERVICES | Learn more about phoenixNAP's solutions

Check out our promotions

phoenixNAP continuously works on improvement and innovation, while we introduce new services, locations and technologies we often present our customers and partners with unique opportunities which might present themselves in a form of discounts, free upgrades or complimentary services.

BACK TO CONTENT

We encourage you to revisit our special offers webpage or for better results please follow our activities on social media where we share all new promotions and special offers. Remember you can call or email us at any time and ask questions directly. Nothing stands in your way of taking advantage of special offers and we welcome your feedback and requests. Let’s say in touch!

VIEW OFFERS

34

phoenixNAP GLOBAL IT SERVICES | Learn more about phoenixNAP's solutions

Learn more about phoenixNAP's solutions

BACK TO CONTENT

DATA SECURITY CLOUD

Data Security Cloud is a multi-tenant, secure-hosted cloud infrastructure platform that has passed the scrutiny of industry certifications such as PCI. Developed in collaboration with VMware and Intel, the platform leverages the latest in hardware and software technologies.

MANAGED BACKUP FOR OFFICE 365

Powered by Always-On Enterprise™ technology by Veeam® and supported by cutting-edge monitoring, troubleshooting, and data restoration tools, phoenixNAP’s Managed Backup for Office 365 meets the highest security and availability standards.

LEARN MORE

GET STARTED TODAY

35

phoenixNAP GLOBAL IT SERVICES | Learn more about phoenixNAP's solutions

BACK TO CONTENT

GPU SERVERS. COMPUTING POWER UNLEASHED.

Harness the power of a modern deployment infrastructure leveraging the performance of world-class GPUs. Alongside Intel, NVIDIA, and SuperMicro, we have designed a cost-effective solution for parallel computing.

GET YOUR SERVER

36

phoenixNAP GLOBAL IT SERVICES | SERVICES

J.W. Lucasweg 35, 2031 BE Haarlem, Amsterdam, Netherlands www.phoenixNAP.nl • sales@phoenixNAP.com • +31 800.022.5723

3402 East University Drive, Phoenix, AZ 85034www.phoenixNAP.com • sales@phoenixNAP.com • +1 877.749.2656

1130 Powers Ferry Place, Marietta, Atlanta, Georgia 30067 www.phoenixNAP.com • sales@phoenixNAP.com • +1 877.749.2656

21635 Red Rum Drive, Suite 100, Ashburn, Virginia 20147www.phoenixNAP.com • sales@phoenixNAP.com • +1 877.749.2656

Mihaila Pupina 165 G, 11 070, Belgrade, Serbiawww.phoenixNAP.rs • sales@phoenixNAP.com • +381 800.190.322

110 Paya Lebar Road, Singapore, 409009, Paya Lebar, Singaporewww.phoenixNAP.sg • sales@phoenixNAP.com • +1 800.101.3627