40
Please – Thank our Sponsors! Nebraska HIMSS 2018 Spring Meeting 1

Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

  • Upload
    others

  • View
    7

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Please –Thank our Sponsors!

Nebraska HIMSS 2018 Spring Meeting 1

Page 2: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Nebraska Medicine: A Davies JourneyTammy Winterboer, PharmD, BCPSDirector, Clinical Effectiveness & [email protected]

April 23, 2018

Page 3: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Clinical Effectiveness and DaviesMicah Beachy, DO, FACPMedical Director, Clinical Effectiveness

Charlotte Brewer, BSN, RNCoordinator, Clinical Effectiveness

Page 4: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

The mission of the Clinical Effectiveness team is to reduce variability of care through the development and implementation of evidence-based best practices to realize cost savings and develop programs, while improving patient quality, safety, and outcomes.

Clinical Effectiveness Mission

Page 5: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Analytics

Quality

Application/ Informatics

CE

Clinical Effectiveness Core Team Structure

Page 6: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Nebraska Medicine Advisory Board

Board Quality Committee

Patient Safety & Quality Steering

Core Event Review Team

Patient Experience

Patient OutcomesCommittee

Clinical Effective-

ness

Education & Practice Support

Bellevue Medical Quality

Committee

Nursing Quality

Physician Quality

Committee

Medical Staff

Peri-Op Quality

Committee

Ambulatory Care

Committee

Quality Governance

Page 7: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Clinical Value Bundle (CVB) TeamPhysician

ChampionsNurse/Clinical Team Leads Epic Analysts Integrated

Functions SMEs

CE Working Group

CE Medical Director, Program Director & Coordinator Analytics/Data Analyst College of Public Health

Partners

CE Steering Committee

Executive Sponsor Key Enterprise Leaders

Nursing RehabEMS IT Lab PharmacyStaffEducation

PatientEducation

PalliativeCare VNA

Clinical Effectiveness Program Structure

Page 8: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Wave 3

Code Sepsis Team Drug Utilization Lab Utilization Inpatient QMCs

“Sprint” 2

Frequently Admitted Patients

Wave 2

Sepsis - Early Treatment Mobility Heart Transplant/VAD ACR Select

Sprint 1

Telemetry

Wave 1

Sepsis - Early Identification Heart Failure Complex ICU/ECMO

Clinical Effectiveness Initiatives

Page 9: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Clinical Effectiveness Sepsis Program

Clinical Effectiveness (CE) program partnership with multi-disciplinary sepsis operational team focused on reducing variability in sepsis care• Implemented tools and processes to improve early

identification• Standardized documentation for outside transfers to

assist with screening• Developed education and ongoing marketing

campaign• EHR improvements implemented to assist with core

measure adherence

Page 10: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Despite improvements in early identification of sepsis patients at Nebraska Medicine, early treatment strategies remained variable and compliance with evidence based timely interventions (3 & 6 hr bundle) was suboptimal.

Page 11: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Why a Code Sepsis Team?

• Frequently changing definitions & treatments make it difficult to keep large number of staff up to date

• Ensured sepsis is treated with urgency at the time of recognition

• The large rotating, membership of the Rapid Response Team made it difficult to ensure consistency of expertise in sepsis recognition and treatment

• Best practice requires adherence to time sensitive treatment strategies (3 & 6 hour bundle)

Page 12: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Code Sepsis Team (CST) Pilot

November 2016 –January 2017• 2 Medical/Surgical

Units

Team Members• Hospitalist advanced

practice provider• ICU lead nurse• Critical care

pharmacist

Training• Workflow• Team member responsibilities • EHR tools & resources available• Clinical case reviews for

providers

Metrics • Workflow feedback/refinement• Time needed per team member• Adherence with 3 and 6 hour

bundle (CMS core measure)

Page 13: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Code Sepsis Team Activation from EHR

• Automated activation Triggerso abnormal lactateo nurse sepsis screen resultso low blood pressure

• Team members dispatched to patient’s bedside to evaluate and treat the patient in collaboration with the primary team

© 2017 Epic Systems Corporation. Confidential.

Page 14: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Code Sepsis Tools: Chart Review

© 2017 Epic Systems Corporation. Confidential.

Page 15: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Code Sepsis Tools: Documentation

© 2017 Epic Systems Corporation. Confidential.

Page 16: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

CST Pilot: Sepsis Core Measure

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016

% C

ompl

ianc

e

Calendar Year Quarter

Overall Compliance Sepsis Core Measure -Nebraska Medicine Compared to Vizient Median

NMC Sample Pop

Vizient Median

CST Pilot

Page 17: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

CST Pilot: Sepsis Core Measure

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Initial lactate Broad spectrumantibiotics

administered

Blood culturesdrawn prior to

antibiotics

Repeat lactatewithin 6 hours

30ml/kg fluidresuscitation

Vasopressoradministration

Reassessment ofvolume status and

perfusionfollowing IVF

% C

ompl

ianc

e

NMC Sample PopQ3 2016NMC Sample PopQ4 2016CST Pilot

Target

Page 18: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Sepsis Program Current Initiatives

• Code Sepsis Teamo Launched at NM Bellevueo NM Main campus implementation planned 2018o ED specific workflow

• Sepsis Screeningo Optimized ED screening alertso New screening workflow for infusion centero ED, IP and infusion workflows live at all

Community Connect sites• Integrating Predictive Analytics

Page 19: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Wave 3

Code Sepsis Team Drug Utilization Lab Utilization Inpatient QMCs

“Sprint” 2

Frequently Admitted Patients

Wave 2

Sepsis - Early Treatment Mobility Heart Transplant/VAD ACR Select

Sprint 1

Telemetry

Wave 1

Sepsis - Early Identification Heart Failure Complex ICU/ECMO

Clinical Effectiveness Initiatives

Page 20: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

CE Program Lab Utilization Initiatives

• Reason for actiono Need for improved visibility to cost with the

transition to value based contractso Hardwiring appropriate use guidelines

• Partnered with Lab Utilization Committee to identify opportunities

• Initiatives to dateo GI Pathogen Panelo Displaying inpatient lab costso Respiratory Pathogen Panelo Indicating “send out” tests

Page 21: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Lab Utilization – GI Pathogen Panel

Go Live

30%

© 2017 Epic Systems Corporation. Confidential.

© 2017 Epic Systems Corporation. Confidential.

Page 22: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Lab Utilization – Displaying Cost

© 2017 Epic Systems Corporation. Confidential.

© 2017 Epic Systems Corporation. Confidential.

© 2017 Epic Systems Corporation. Confidential.

Page 23: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Acknowledgements

Sepsis Team Past & Present• Lisa Ablan • Meredith Hellman • Dara Schlecht• Mike Altschuld • Sara Hooper • Lisa Schlitzkus• Nate Anderson • Jo Jameson • Michelle Schulte• Ozgur Araz • Brandi Johansen • Megan Skryja• Lorena Baccaglini • Brandon Jordon • Christopher Smith• Aaron Barksdale • Dan Kalin • Sue Stensland• Nancy Bernard • Katie Kerrigan • Jessica Strickler• Justin Birge • Maria Lander • Karen Townsley• Kelly Cawcutt • Anna May • Melanie Tuamoheloa• Kellie Clapper • Amy Mead • Jana Uryasz• Sandy Crites • Jenny Nano • Trevor Vanschooneveld• Tracy Diehm • Jennifer Nguyen • Suzanne Watson• Val Driscoll • Greg Peitz • Adam Wells• Dave Gannon • Craig Reha • Kirstin Woodbury• Jodi Garrett • Kiri Rolek • Wes Zeger• Ashley Gay • Jamie Rudd • Qin Zijian• Emilie Goldsberry • Todd Sauer

Lab Team Members• Amy Crismon• Paul Fey• Jodi Garrett• Susan Griffith• Caitlin Murphy• Lauren Hood• Jason Shiffermiller• Trevor Vanschooneveld• Kirstin Woodbury

Page 24: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

HIT Successes For Quality ImprovementNicole Turille, BSN, RNDirector, Quality & Patient [email protected]

April 23, 2018

Page 25: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

CAUTI:• Modification of Indwelling Urinary Catheter Indications• Provider Decision Support Tools

Additional Quality Metrics Improvements:• CLABSI• Violence Prevention

Ongoing Optimization

Page 26: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Indication Modifications:• Evaluating Input & Output Frequency

• Every 1- 3 hours vs. every 4 hours• Utilization of decision support tools to aid in catheter

selection

CAUTI OptimizationHow Health IT is continually Used

Page 27: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Utilization of a Female External Urinary Catheter:• Evaluating Input & O1utput Frequency

CAUTI OptimizationHow Health IT is continually Used

© 2017 Epic Systems Corporation. Confidential.

Page 28: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Quality Metric Checklist:

Quality ImprovementHow Health IT is continually Used

© 2017 Epic Systems Corporation. Confidential.

Page 29: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Violence Prevention Project:• Standardized Screening Tools

Staff Safety OptimizationHow Health IT is continually Used

© 2017 Epic Systems Corporation. Confidential.

Page 30: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Violence Prevention Project:• Decision Support Tools

Staff Safety OptimizationHow Health IT is continually Used

© 2017 Epic Systems Corporation. Confidential.

© 2017 Epic Systems Corporation. Confidential.

Page 31: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Violence Prevention Project:• Encounter Based Flags

Staff Safety OptimizationHow Health IT is continually Used

© 2017 Epic Systems Corporation. Confidential.

© 2017 Epic Systems Corporation. Confidential.

Page 32: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Applications, Logic and Integration for DaviesDavid Cloyed, MS, RN-BCApplications Manager, Enterprise Clinical Applications

Page 33: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Clinical Decision Support Backbone

Point of Care Alerts

Care Opportunity

Reports

Enterprise Dashboards

Page 34: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Regulatory Reporting Alphabet Soup

Page 35: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Making sense of the governing bodies

Boone, K. (2012, November 12) Hashtag Soup: Relating QDM, HQMF, eMeasures, QueryHealth, QRDA, SIFrameworkand MeaningfulUse Stage2. Retrieved from http://motorcycleguy.blogspot.com/2012/11/hashtag-soup-relating-qdm-hqmf.html

Page 36: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Nebraska Medicine eCQMCycles

Sept• VSAC publishes value

set updates

Jan/Feb• Vendor releases value

set updates

Feb-March• NM SDLC

April – December• New Measure

Deployment• Performance

Monitoring• Alert Optimization

Page 37: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Testing ImperativeFunctional

Regression

Integrated

Production Validation

Page 38: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

Lessons Learned• Attribution is everything• Be prepared to build Decision

Support based on clinical best practice logic when eCQM logic does not fit with Point of Care presentation

• Validate that Lab testing procedures align with clinical best practice and LOINC codes

• Be agile when addressing bugs• Partner with vendor

Page 39: Please – Thank our Sponsors! - HIMSS Chapter Neb… · • Implemented tools and processes to improve early identification • Standardized documentation for ... • EHR improvements

IntegrationBidirectional NESIIS Transactions- Enables reconciliation with patients chart- Support eCQMs via CVX

- CMS147 - Preventive Care and Screening: Influenza Immunization- CMS127 - Pneumococcal Vaccination Status for Older Adults