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DPDHL Update
John Gilbert, CEO DHL Supply Chain
DHL Energy Conference,
Houston, 6 October 2016
Global Energy Conference | Houston | 6 October 2016 2
Never stopping
to think beyond
Facilitating the customer’s life
Making our people more efficient
Responding to fast changing markets
Using new technologies for logistics
3
On the pulse of
trends and markets
DHL Innovation Centers
in Germany and Singapore
DHL Trend Research
(e.g. DHL Logistics Trend Radar)
Early proof of concept
(e.g. for collaborative robotics in
warehousing operations)
Global Energy Conference | Houston | 6 October 2016
4
Defining the contract logistics
market
First-class, standardized operations
for enhanced quality and efficiency
Deep industry experience and
specialized solutions to cater
customers’ needs
DHL Supply Chain
Global Energy Conference | Houston | 6 October 2016
5
DHL Global Forwarding,
DHL Freight
Multi-modal transport
Project forwarding
China Rail & European Road Freight
Global Energy Conference | Houston | 6 October 2016
6
DHL Express
Continuous investment
in network and quality
Standardized, scheduled
network
Self operated infrastructure
Door-to-door delivery capability
globally
Global Energy Conference | Houston | 6 October 2016
7
DHL eCommerce
Dedicated and multi-client
operations
Significant expansion in Europe,
APAC and the Americas
Rapidly evolving service offering
reflects unpredictable growth
Customers expectations continue
to push into “uncharted“ waters.
Global Energy Conference | Houston | 6 October 2016
8
Company culture
• Engaged, empowered employees
• Cultural change
• >80% of all employees certified
by 2020
Certified Specialists
Global Energy Conference | Houston | 6 October 2016
9
GoGreen Program – a Key Component of our Corporate responsibility
Global Energy Conference | Houston | 6 October 2016
“Our GoGreen program is driven by our
ambitious climate protection target to
improve carbon efficiency by 30% by the
year 2020, as compared to the baseline
year 2007.” Frank Appel, CEO Deutsche Post DHL
10
We are a strong partner
for Energy
Strong compliance and Health &
Safety focus
Global footprint
Industry solutions and expertise
Global Energy Conference | Houston | 6 October 2016
11
Our aspiration: The logistics company for the world
We are the most global.
We are the quality leader.
We are most customer-centric.
Global Energy Conference | Houston | 6 October 2016
